Laundry service
Elevator / Lift
Business Center
Multilingual Staff
Safe-Deposit Box
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Based on 3,290 verified reviews
Business
10%
Couple
26%
Family
49%
Group
10%
Solo
2%
AI-generated summary based on recent guest reviews
At Embassy Suites by Hilton San Juan Hotel & Casino, travelers praise the spacious suites, friendly staff, and lively pool and casino, while recurring critiques cite inconsistent housekeeping, extra fees and parking hassles, occasional odors, and slow or uneven check-in.
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Kellin
3 weeks ago
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Stayed 3 nights
Alfred
4 weeks ago
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Stayed 4 nights
Irma
4 weeks ago
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Stayed 1 night
Jose
4 weeks ago
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Stayed 1 night
RAFAEL
20 Apr 2026
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Stayed 1 night
With a stay at Embassy Suites by Hilton San Juan Hotel & Casino in Carolina (Isla Verde), you'll be a 3-minute drive from Isla Verde Beach and 7 minutes from Condado Beach. This casino resort is 5.5 mi (8.9 km) from Plaza las Americas and 5.6 mi (9 km) from Puerto Rico Convention Center.
More location infoSelf parking is available on-site for a fee of USD 27.88 per night. Parking height restrictions apply.
A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.
Pets are not allowed at the property. Service animals are exempt from this policy.
Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
The property offers features such as elevators, wheelchair-accessible facilities, and a wheelchair-accessible pool. There are also handrails in hallways and stairways, as well as a wheelchair-accessible registration desk.
The property is located just a 3-minute drive from Isla Verde Beach and 7 minutes from Condado Beach. It is approximately 5.5 miles from Plaza las Americas and 5.6 miles from the Puerto Rico Convention Center.
Yes, the property features an outdoor pool. Specific operational hours are not provided, but it is available for guests to enjoy.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Instant AI responses are based on hotel information