Nairobi Serena Hotel
212 US$
/nat
Gennemsnit for september
Priser på Nairobi Serena Hotel
Vælg datoer for at se priser og tilgængelighed
212 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Nairobi Serena Hotel ligger prisen pr. nat i gennemsnit på 157 US$ i den billigste måned (december) og 228 US$ i den dyreste måned (juni), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 170 US$ |
| februar | 201 US$ |
| marts | 220 US$ |
| april | 206 US$ |
| maj | 203 US$ |
| juni | 228 US$ |
| juli | 220 US$ |
| august | 204 US$ |
| september | 212 US$ |
| oktober | 206 US$ |
| november | 193 US$ |
| december | 157 US$ |
J
F
M
A
M
J
J
A
sep. · 212 US$
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O
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Dyrest: juni (ca. 228 US$)
Billigst: december (ca. 157 US$)
Om dette overnatningssted
Luxury hotel in Nairobi with outdoor pool, spa, and gourmet dining options, perfect for business and family travelers.
Lokation
Nairobi Serena Hotel ligger i bydelen Kilimani med forbindelse til konferencecenteret. Village Market Shoppingcenter og Thika Road Mall er begge et besøg værd, hvis der står shopping på programmet. Er du mere interesseret i stedets natur, kan du med fordel besøge Uhuru Park og Nairobi Nationalpark. Overvej at kigge forbi Nairobi Universitet og FN-kontoret i Nairobi. Brug noget tid på at udforske områdets oplevelser såsom golf.
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Værelsesmuligheder
5
Deluxe Twin Room
Værelsesoplysninger
2 Enkeltsenge
Sover 2
280 ft²
Udsigt over byenUdsigt over haveKlimaanlægPengeskabPrivat badeværelse
15
Premium Room
Værelsesoplysninger
1 Stor Dobbeltseng
Sover 2
280 ft²
Udsigt over byenUdsigt over haveKlimaanlægPengeskabPrivat badeværelse
14
Executive Suite
Værelsesoplysninger
1 Stor Dobbeltseng
1 Sovesofa
Sover 2
549 ft²
Udsigt over byenUdsigt over haveKlimaanlægPengeskabPrivat badeværelse
11
Executive Room
Værelsesoplysninger
1 Stor Dobbeltseng
2 Enkeltsenge
Sover 2
280 ft²
Udsigt over byenUdsigt over haveKlimaanlægPengeskabPrivat badeværelse
9
Superior Room
Værelsesoplysninger
1 Stor Dobbeltseng
Sover 2
474 ft²
Udsigt over byenUdsigt over haveKlimaanlægPengeskabPrivat badeværelse
8
Deluxe Room
Værelsesoplysninger
1 Dobbeltseng
Sover 2
280 ft²
Udsigt over byenUdsigt over haveKlimaanlægPengeskabPrivat badeværelse
Room #38548219
Room #38548218
Room #38548220
Room #38548217
Gæsteanmeldelser af Nairobi Serena Hotel
8.8
Fantastisk
Baseret på 275 verificerede anmeldelser
Hvem overnatter her?
Business
48%
Par
25%
Familie
11%
Gruppe
9%
Solorejsende
4%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Nairobi Serena Hotel roser anmeldere konsekvent den venlige og opmærksomme service, rene og velholdte faciliteter samt en afslappende pool og spa. De beskriver en klassisk, centralt beliggende ejendom, der føles som en oase tæt på det travle centrum af Nairobi.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Nairobi Serena Hotel roser anmeldere konsekvent den venlige og opmærksomme service, rene og velholdte faciliteter samt en afslappende pool og spa. De beskriver en klassisk, centralt beliggende ejendom, der føles som en oase tæt på det travle centrum af Nairobi.
Værelserne er komfortable og velholdte, selvom nogle bemærker mindre størrelser og lejlighedsvis støj fra renovering eller nærliggende arrangementer. Morgenmad og andre spisesteder roses ofte, men nogle gæster nævner langsom service, dyre drikkevarer, begrænset tilgængelighed om natten eller inkonsekvente retter, herunder en rapport om sygdom efter skaldyr. Overordnet set passer det rejsende, der søger pålidelig komfort, stærk service og robuste faciliteter på stedet.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Gæsterne fremhæver den afslappende pool og spa, lukkede område, haver og en livlig bar med musik, og de bekvemme restauranter på stedet bidrager til den resorts-lignende atmosfære.
Relaterede gæsteanmeldelser
10
Jayne
11. okt. 2023
·
Overnattede 1 nat
Lovely property, excellent art, and design of the building and common areas. Loved the bar and the band. Fabulous pool! This felt like a classic Nairobi style hotel rather than a boring modern western hotel. Stayed for 5 nights and it was truejy a memorable hotel! Hope to stay again.
Lovely property, excellent art, and design of the building and common areas. Loved the bar and the band. Fabulous pool! This felt like a classic Nairobi style hotel rather than a boring modern western hotel. Stayed for 5 nights and it was truejy a memorable hotel! Hope to stay again.
10
Larry
9. aug. 2025
·
Overnattede 1 nat
the pool area was fantastic. Rest of hotel and rooms were nice, but pool great.
the pool area was fantastic. Rest of hotel and rooms were nice, but pool great.
10
Vincent
27. apr. 2024
·
Overnattede 1 nat
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
10
Prasad
5. jan. 2024
·
Overnattede 2 nætter
Great location. Good staff. Nice pool.
Great location. Good staff. Nice pool.
10
Anush
31. mar. 2024
·
Overnattede 3 nætter
It was a very good hotel with excellent pool and restaurant
It was a very good hotel with excellent pool and restaurant
10
Alireza
10. jul. 2025
·
Overnattede 1 nat
Excellent customer service, prime location and fantastic amenities.
Excellent customer service, prime location and fantastic amenities.
10
Christian
31. jan. 2026
·
Overnattede 1 nat
The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!
The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!
10
Adam
18. apr. 2023
·
Overnattede 1 nat
During my 11-day stay, I observed this hotel operating at a world-class level in all ways, every day. Its 5-Star rating is well deserved. At times, I felt like I was staying within an oasis inside busy downtown Nairobi. It has more of a resort vibe because I didn’t have to leave for virtually anything due to the sheer number of amenities and other services offered onsite. Thank you to all of those staff members who made my stay so enjoyable and memorable. They are truly an elite group, from housekeeping to the restaurant. I will definitely be returning on future visits to Kenya.
During my 11-day stay, I observed this hotel operating at a world-class level in all ways, every day. Its 5-Star rating is well deserved. At times, I felt like I was staying within an oasis inside busy downtown Nairobi. It has more of a resort vibe because I didn’t have to leave for virtually anything due to the sheer number of amenities and other services offered onsite. Thank you to all of those staff members who made my stay so enjoyable and memorable. They are truly an elite group, from housekeeping to the restaurant. I will definitely be returning on future visits to Kenya.
10
Johanna
25. maj 2025
·
Overnattede 1 nat
Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection.
Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection.
10
Marivic Rabe
27. sep. 2025
·
Overnattede 2 nætter
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Værelser og fællesarealer er konsekvent rene og velholdte, og flere gæster roser den upåklagelige vedligeholdelse.
Relaterede gæsteanmeldelser
10
jeffrey
2. feb. 2024
·
Overnattede 2 nætter
Spent 2 nights here after our photo safari. Property was immaculately up kept and the staff was unendingly attentive. A great place to relax and unwind after a long week. I plan on returning to Nairobi and will stay here when I return.
Spent 2 nights here after our photo safari. Property was immaculately up kept and the staff was unendingly attentive. A great place to relax and unwind after a long week. I plan on returning to Nairobi and will stay here when I return.
10
Vincent
27. apr. 2024
·
Overnattede 1 nat
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
10
Rita
16. jun. 2025
·
Overnattede 2 nætter
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
10
Ryan
20. maj 2023
·
Overnattede 3 nætter
Very friendly and supportive staff, clean and comfortable room.
Very friendly and supportive staff, clean and comfortable room.
10
Christoph
30. dec. 2022
·
Overnattede 1 nat
I was sceptic since the pictures online hinted it was an older property, which is is but the Hotel is very well maintained, the staff very friendly and helpful! The gym and pool is great the whole pool area has a very nice ambient vibe to it and the restaurant food was very tasteful! Highly recommend this Hotel
I was sceptic since the pictures online hinted it was an older property, which is is but the Hotel is very well maintained, the staff very friendly and helpful! The gym and pool is great the whole pool area has a very nice ambient vibe to it and the restaurant food was very tasteful! Highly recommend this Hotel
10
Christian
31. jan. 2026
·
Overnattede 1 nat
The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!
The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!
10
Marivic Rabe
27. sep. 2025
·
Overnattede 2 nætter
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
10
Shukri
31. jan. 2024
·
Overnattede 1 nat
Wonderful staff, clean and super comfortable place. We will come back again Shukri and Hassan
Wonderful staff, clean and super comfortable place. We will come back again Shukri and Hassan
10
Efrain
30. jul. 2023
·
Overnattede 1 nat
Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.
Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.
10
Richard
20. sep. 2025
·
Overnattede 1 nat
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er komfortable og veludstyrede, hvor nogle bemærker mindre størrelser. Et par gæster rapporterede støj fra renovering eller nærliggende arrangementer.
Relaterede gæsteanmeldelser
10
Dawn
10. feb. 2024
·
Overnattede 2 nætter
The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.
The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.
10
Vincent
27. apr. 2024
·
Overnattede 1 nat
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
10
Mario
9. jan. 2026
·
Overnattede 1 nat
Staff was very friendly. Great location. Great view.
Staff was very friendly. Great location. Great view.
10
Rita
16. jun. 2025
·
Overnattede 2 nætter
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
8
Pritha
14. jun. 2024
·
Overnattede 2 nætter
This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.
This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.
4
SIMON URBAIN
14. apr. 2025
·
Overnattede 5 nætter
des travaux de renovation se faisaient au troisième étage avec du bruit et des coups de marteau à tout moment, ne permettant pas un repos les apres midi
des travaux de renovation se faisaient au troisième étage avec du bruit et des coups de marteau à tout moment, ne permettant pas un repos les apres midi
10
Ryan
20. maj 2023
·
Overnattede 3 nætter
Very friendly and supportive staff, clean and comfortable room.
Very friendly and supportive staff, clean and comfortable room.
10
Marivic Rabe
27. sep. 2025
·
Overnattede 2 nætter
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
10
Endia
6. jul. 2025
·
Overnattede 1 nat
Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.
Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.
10
Richard
20. sep. 2025
·
Overnattede 1 nat
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Servicen beskrives gentagne gange som venlig, opmærksom og imødekommende på tværs af afdelinger, og check-in er effektiv. Enkelte isolerede klager nævner langsom restaurant service eller misforståelser.
Relaterede gæsteanmeldelser
10
Lynn
25. maj 2024
·
Overnattede 1 nat
Wonderful staff
Wonderful staff
10
Bryan
27. nov. 2023
·
Overnattede 1 nat
Serena Hotel 🏨 Nairobi was extraordinary their services and staff were impeccable coming highly favoured and recommended Special thanks to The front desk staff those young ladies were the sweetest! Extra special thanks to Miriam Shiru Restaurant reception helping me to celebrate my 53rd Birthday it will be super memorable it felt like the nation itself was celebrating with me. See you soon cheers and well wishes to everyone
Serena Hotel 🏨 Nairobi was extraordinary their services and staff were impeccable coming highly favoured and recommended Special thanks to The front desk staff those young ladies were the sweetest! Extra special thanks to Miriam Shiru Restaurant reception helping me to celebrate my 53rd Birthday it will be super memorable it felt like the nation itself was celebrating with me. See you soon cheers and well wishes to everyone
10
Josh
10. nov. 2024
·
Overnattede 1 nat
Was able to add a day room booking when we were returning from our safari, rather than spending 8 hours in the airport. The hotel staff was so accommodating to make sure we had everything we wanted even for our short stay.
Was able to add a day room booking when we were returning from our safari, rather than spending 8 hours in the airport. The hotel staff was so accommodating to make sure we had everything we wanted even for our short stay.
10
Vincent
27. apr. 2024
·
Overnattede 1 nat
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
10
Rita
16. jun. 2025
·
Overnattede 2 nætter
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
10
Alan
13. feb. 2024
·
Overnattede 2 nætter
Amazing staff
Amazing staff
10
Mario
10. jan. 2026
·
Overnattede 1 nat
Friendly staff.
Friendly staff.
10
t.c.
1. aug. 2025
·
Overnattede 1 nat
Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5.
Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5.
10
Marivic Rabe
27. sep. 2025
·
Overnattede 2 nætter
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
10
Elizabeth
10. jul. 2024
·
Overnattede 4 nætter
The service at this hotel was amazing. Everyone went above & beyond.
The service at this hotel was amazing. Everyone went above & beyond.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Den centrale beliggenhed nær byens centrum og parken er praktisk til sightseeing og adgang til Wilson Airport. Nogle fandt området mindre egnet til gåture og bemærkede lejlighedsvis støj fra udendørs arrangementer.
Relaterede gæsteanmeldelser
10
Levis
13. feb. 2024
·
Overnattede 2 nætter
Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.
Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.
10
Farah
10. mar. 2025
·
Overnattede 2 nætter
A gorgeous, comfortable, perfectly situated hotel. Wonderful and friendly staff with amazing service. Restaurants on-site if you don’t feel like heading out but easy to get other restaurants if you do. The staff made sure we were well taken care of. Loved staying here and would absolutely stay again. Highly recommend. Five stars.
A gorgeous, comfortable, perfectly situated hotel. Wonderful and friendly staff with amazing service. Restaurants on-site if you don’t feel like heading out but easy to get other restaurants if you do. The staff made sure we were well taken care of. Loved staying here and would absolutely stay again. Highly recommend. Five stars.
10
Dawn
10. feb. 2024
·
Overnattede 2 nætter
The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.
The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.
10
Prasad
5. jan. 2024
·
Overnattede 2 nætter
Great location. Good staff. Nice pool.
Great location. Good staff. Nice pool.
10
Mario
9. jan. 2026
·
Overnattede 1 nat
Staff was very friendly. Great location. Great view.
Staff was very friendly. Great location. Great view.
10
Alireza
10. jul. 2025
·
Overnattede 1 nat
Excellent customer service, prime location and fantastic amenities.
Excellent customer service, prime location and fantastic amenities.
10
CARA
14. nov. 2022
·
Overnattede 1 nat
This is a spectacular hotel in Nairobi and very well located, being near but not IN the city centre, and not far from Wilson Airport for tourist flights to the game reserves, coast etc.
This is a spectacular hotel in Nairobi and very well located, being near but not IN the city centre, and not far from Wilson Airport for tourist flights to the game reserves, coast etc.
10
Chris
6. dec. 2023
·
Overnattede 7 nætter
Fantastic hotel with amazing friendly staff. Good location.
Fantastic hotel with amazing friendly staff. Good location.
10
Mark
25. dec. 2022
·
Overnattede 19.349 nætter
The Serena Nairobi still holds its own despite all the competition from new hotels in the city. It is convenient, with friendly and courteous staff.
The Serena Nairobi still holds its own despite all the competition from new hotels in the city. It is convenient, with friendly and courteous staff.
10
Endia
6. jul. 2025
·
Overnattede 1 nat
Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.
Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmaden roses ofte for variation og kvalitet, og mange nød restauranterne og roomservice på stedet. Nogle rapporterede langsom service, dyre drikkevarer, utilgængelige natmenuer eller inkonsekvente retter, herunder en sygdom efter skaldyr.
Relaterede gæsteanmeldelser
8
Cary
28. aug. 2024
·
Overnattede 2 nætter
Nice but A bit old-fashioned. Service in restaurant abominably slow for mediocre food.
Nice but A bit old-fashioned. Service in restaurant abominably slow for mediocre food.
10
Maria Montserrat
19. mar. 2024
·
Overnattede 3 nætter
great breakfast,, variety but needs a new pastry chef. pastries are dry and tasteless
great breakfast,, variety but needs a new pastry chef. pastries are dry and tasteless
10
adelaide
1. okt. 2024
·
Overnattede 4 nætter
The pool was heated and perfect, lots of outdoor dining. The breakfast buffet was excellent, the ala carte restaurants were fair, my husband was sick after eating prawns at the main dining room. Lacked space to walk outside safely. Too close to downtown but more suited for business travel.
The pool was heated and perfect, lots of outdoor dining. The breakfast buffet was excellent, the ala carte restaurants were fair, my husband was sick after eating prawns at the main dining room. Lacked space to walk outside safely. Too close to downtown but more suited for business travel.
10
Rita
16. jun. 2025
·
Overnattede 2 nætter
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
8
Pritha
14. jun. 2024
·
Overnattede 2 nætter
This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.
This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.
10
Anush
31. mar. 2024
·
Overnattede 3 nætter
It was a very good hotel with excellent pool and restaurant
It was a very good hotel with excellent pool and restaurant
10
Endia
5. jul. 2025
·
Overnattede 1 nat
Beautiful property, great food and helpful staff.
Beautiful property, great food and helpful staff.
10
chris
9. sep. 2025
·
Overnattede 2 nætter
The wine was outrageously over priced $18 US for and inch of wine
The wine was outrageously over priced $18 US for and inch of wine
10
Efrain
30. jul. 2023
·
Overnattede 1 nat
Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.
Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.
10
Richard
20. sep. 2025
·
Overnattede 1 nat
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Ole
26. jan. 2025
·
Overnattede 2 nætter
Dejligt hotel med god service
Dejligt hotel med god service
10
Alice
for 2 uger siden
·
Overnattede 5 nætter
It was amazing. The hotel was very clean and staff very helpful. Loved it
It was amazing. The hotel was very clean and staff very helpful. Loved it
10
Cynthia
for 2 uger siden
·
Overnattede 1 nat
The hotel is great....It was a wonderful way to end a fabulous safari.
The hotel is great....It was a wonderful way to end a fabulous safari.
10
JUDITH
6. aug. 2026
·
Overnattede 1 nat
Otieno Erick at reception was very helpful upon our arrival, great service from all the staff at the Serena.
Otieno Erick at reception was very helpful upon our arrival, great service from all the staff at the Serena.
10
THOMAS
5. aug. 2026
·
Overnattede 2 nætter
This is a really nice hotel. About the only drawback is that the breakfast is $35 a person so get it included with your room. The staff is excellent and will help you in any way they can. The rooms are extremely nice and everything is complementary in the room. The showers are spacious, which is fun.
This is a really nice hotel. About the only drawback is that the breakfast is $35 a person so get it included with your room. The staff is excellent and will help you in any way they can. The rooms are extremely nice and everything is complementary in the room. The showers are spacious, which is fun.
Overnatningsstedets retninglinjer
Indtjekning
Udtjekning
Fra 12:00 til 23:30
Før 10:00
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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oktober 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-20: NO DATA
- 2026-09-21: 217.15395307235715USD
- 2026-09-22: 218.95596192196655USD
- 2026-09-23: 217.97552001567075USD
- 2026-09-24: 217.15395307235715USD
- 2026-09-25: 214.88383988467405USD
- 2026-09-26: 214.88383988467405USD
- 2026-09-27: 225.58586216488646USD
- 2026-09-28: 222.56862289604186USD
- 2026-09-29: 220.70562022650145USD
- 2026-09-30: 225.58586216488646USD
- 2026-10-01: 188.95487438285826USD
- 2026-10-02: 195.65541104443358USD
- 2026-10-03: 193.98182407783506USD
- 2026-10-04: 196.88869942127988USD
- 2026-10-05: 188.95487438285826USD
- 2026-10-06: 195.71673797232054USD
- 2026-10-07: 188.95487438285826USD
- 2026-10-08: 192.17012003350828USD
- 2026-10-09: 188.95487438285826USD
- 2026-10-10: 188.95487438285826USD
- 2026-10-11: 188.95487438285826USD
- 2026-10-12: 188.95487438285826USD
- 2026-10-13: 188.95487438285826USD
- 2026-10-14: 196.14832315922544USD
- 2026-10-15: 203.69604101272583USD
- 2026-10-16: 188.95487438285826USD
- 2026-10-17: 188.95487438285826USD
- 2026-10-18: 201.24143861344908USD
- 2026-10-19: 209.6733477059784USD
- 2026-10-20: 203.69604101272583USD
- 2026-10-21: 196.9955043511505USD
- 2026-10-22: 203.69604101272583USD
- 2026-10-23: 190.29498522157286USD
- 2026-10-24: 190.29498522157286USD
- 2026-10-25: 203.69604101272583USD
- 2026-10-26: 203.69604101272583USD
- 2026-10-27: 203.69604101272583USD
- 2026-10-28: 196.9955043511505USD
- 2026-10-29: 206.37624515815733USD
- 2026-10-30: 190.29498522157286USD
- 2026-10-31: 190.29498522157286USD
- 2026-11-01: 195.65541104443358USD
- 2026-11-02: 195.65541104443358USD
- 2026-11-03: 195.65541104443358USD
- 2026-11-04: 195.65541104443358USD
- 2026-11-05: 195.65541104443358USD
- 2026-11-06: 195.65541104443358USD
- 2026-11-07: 195.65541104443358USD
- 2026-11-08: 195.65541104443358USD
- 2026-11-09: 195.65541104443358USD
- 2026-11-10: 192.96179492077636USD
- 2026-11-11: 195.65541104443358USD
- 2026-11-12: 195.65541104443358USD
- 2026-11-13: 195.65541104443358USD
- 2026-11-14: 199.6757260285797USD
- 2026-11-15: 195.65541104443358USD
- 2026-11-16: 195.65541104443358USD
- 2026-11-17: 195.65541104443358USD
- 2026-11-18: 190.29498522157286USD
- 2026-11-19: 192.96179492077636USD
- 2026-11-20: 195.65541104443358USD
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Massage
Spa og wellnesscenter
Barber/Skønhedssalon
Pakkede frokostkurve
Morgenmad på værelset
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aktiviteter
Swimmingpool
Have
Legeplads
Børnepool
Udendørs pool
Outdoor Fireplace
Udendørs møbler
Terrasse
Fitness Center (nearby)
Serviceydelser
Forretningscenter
Turistservice
Renseri
Børnepasning
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Concierge Services
Lockers Available
Parkering
Parkering
Transport til/Fra lufthavn
Gratis parkering
Parking Onsite
Internet
Gratis wi-fi