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Nairobi Serena Hotel

212 USD

a notte

Media per settembre

Nairobi Serena Hotel - Image 1

Nairobi Serena Hotel - Image 2

Nairobi Serena Hotel - Image 3

Nairobi Serena Hotel - Image 4

Nairobi Serena Hotel - Image 5

Prezzi per Nairobi Serena Hotel

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212 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Nairobi Serena Hotel, il prezzo per notte è in media di 157 USD nel mese più economico (dicembre) e di 228 USD nel mese più caro (giugno), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Nairobi Serena Hotel per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	170 USD
febbraio	201 USD
marzo	220 USD
aprile	206 USD
maggio	203 USD
giugno	228 USD
luglio	220 USD
agosto	204 USD
settembre	212 USD
ottobre	206 USD
novembre	193 USD
dicembre	157 USD

Prezzo più alto: giugno (circa 228 USD)

Prezzo più basso: dicembre (circa 157 USD)

Informazioni su questa struttura

Luxury hotel in Nairobi with outdoor pool, spa, and gourmet dining options, perfect for business and family travelers.

Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera

Posizione

Kenyatta Avenue, Kilimani, Nairobi, Kenya

Altre informazioni sulla posizione

Opzioni camera

5

Camera Deluxe Doppia Con Letti Singoli

Dettagli della camera

2 Letti Singoli

Posti letto: 2

280 ft²

Vista sulla città

Vista sul giardino

Aria condizionata

Cassetta di sicurezz

Bagno privato

15

Camera Premium

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

280 ft²

Vista sulla città

Vista sul giardino

Aria condizionata

Cassetta di sicurezz

Bagno privato

14

Executive Suite

Dettagli della camera

1 Letto Matrimoniale

1 Divano Letto

Posti letto: 2

549 ft²

Vista sulla città

Vista sul giardino

Aria condizionata

Cassetta di sicurezz

Bagno privato

11

Camera Executive

Dettagli della camera

1 Letto Matrimoniale

o

2 Letti Singoli

Posti letto: 2

280 ft²

Vista sulla città

Vista sul giardino

Aria condizionata

Cassetta di sicurezz

Bagno privato

9

Camera Superior

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

474 ft²

Vista sulla città

Vista sul giardino

Aria condizionata

Cassetta di sicurezz

Bagno privato

8

Camera Deluxe

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

280 ft²

Vista sulla città

Vista sul giardino

Aria condizionata

Cassetta di sicurezz

Bagno privato

Room #38548219

Room #38548218

Room #38548220

Room #38548217

Recensioni degli ospiti su Nairobi Serena Hotel

8.8

Ottimo

Sulla base di 275 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

48%

In coppia

25%

Famiglia

11%

Gruppo

9%

In solitaria

4%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Al Nairobi Serena Hotel, i recensori elogiano costantemente il servizio cordiale e premuroso, le strutture pulite e ben tenute, e una piscina e un centro benessere rilassanti, descrivendo una proprietà classica, in posizione centrale, che si percepisce come un'oasi vicino al movimentato centro di Nairobi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

Al Nairobi Serena Hotel, i recensori elogiano costantemente il servizio cordiale e premuroso, le strutture pulite e ben tenute, e una piscina e un centro benessere rilassanti, descrivendo una proprietà classica, in posizione centrale, che si percepisce come un'oasi vicino al movimentato centro di Nairobi.

Le camere sono confortevoli e ben curate, anche se alcuni notano dimensioni ridotte e un occasional rumore proveniente da lavori di ristrutturazione o eventi nelle vicinanze. La colazione e gli altri servizi ristorativi ricevono frequenti elogi, ma alcuni ospiti menzionano un servizio lento, bevande costose, disponibilità limitata di menu notturni o piatti incoerenti, incluso un caso di malessere dopo aver consumato pesce. Nel complesso, è adatto ai viaggiatori che cercano un comfort affidabile, un servizio eccellente e una vasta gamma di servizi in loco.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Gli ospiti apprezzano la piscina e il centro benessere rilassanti, i terreni recintati, i giardini e un vivace bar con musica, con ristoranti in loco che contribuiscono a creare un'atmosfera da resort.

Recensioni degli ospiti correlate

10

Jayne

11 ott 2023

·

Soggiorno di 1 notte

Lovely property, excellent art, and design of the building and common areas. Loved the bar and the band. Fabulous pool! This felt like a classic Nairobi style hotel rather than a boring modern western hotel. Stayed for 5 nights and it was truejy a memorable hotel! Hope to stay again.

Lovely property, excellent art, and design of the building and common areas. Loved the bar and the band. Fabulous pool! This felt like a classic Nairobi style hotel rather than a boring modern western hotel. Stayed for 5 nights and it was truejy a memorable hotel! Hope to stay again.

10

Larry

9 ago 2025

·

Soggiorno di 1 notte

the pool area was fantastic. Rest of hotel and rooms were nice, but pool great.

the pool area was fantastic. Rest of hotel and rooms were nice, but pool great.

10

Vincent

27 apr 2024

·

Soggiorno di 1 notte

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

10

Prasad

5 gen 2024

·

Soggiorno di 2 notti

Great location. Good staff. Nice pool.

Great location. Good staff. Nice pool.

10

Anush

31 mar 2024

·

Soggiorno di 3 notti

It was a very good hotel with excellent pool and restaurant

It was a very good hotel with excellent pool and restaurant

10

Alireza

10 lug 2025

·

Soggiorno di 1 notte

Excellent customer service, prime location and fantastic amenities.

Excellent customer service, prime location and fantastic amenities.

10

Christian

31 gen 2026

·

Soggiorno di 1 notte

The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!

The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!

10

Adam

18 apr 2023

·

Soggiorno di 1 notte

During my 11-day stay, I observed this hotel operating at a world-class level in all ways, every day. Its 5-Star rating is well deserved. At times, I felt like I was staying within an oasis inside busy downtown Nairobi. It has more of a resort vibe because I didn’t have to leave for virtually anything due to the sheer number of amenities and other services offered onsite. Thank you to all of those staff members who made my stay so enjoyable and memorable. They are truly an elite group, from housekeeping to the restaurant. I will definitely be returning on future visits to Kenya.

During my 11-day stay, I observed this hotel operating at a world-class level in all ways, every day. Its 5-Star rating is well deserved. At times, I felt like I was staying within an oasis inside busy downtown Nairobi. It has more of a resort vibe because I didn’t have to leave for virtually anything due to the sheer number of amenities and other services offered onsite. Thank you to all of those staff members who made my stay so enjoyable and memorable. They are truly an elite group, from housekeeping to the restaurant. I will definitely be returning on future visits to Kenya.

10

Johanna

25 mag 2025

·

Soggiorno di 1 notte

Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection.

Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection.

10

Marivic Rabe

27 set 2025

·

Soggiorno di 2 notti

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

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Pulizia

Camere e aree comuni sono costantemente pulite e ben tenute, con diversi ospiti che lodano la cura impeccabile.

Recensioni degli ospiti correlate

10

jeffrey

2 feb 2024

·

Soggiorno di 2 notti

Spent 2 nights here after our photo safari. Property was immaculately up kept and the staff was unendingly attentive. A great place to relax and unwind after a long week. I plan on returning to Nairobi and will stay here when I return.

Spent 2 nights here after our photo safari. Property was immaculately up kept and the staff was unendingly attentive. A great place to relax and unwind after a long week. I plan on returning to Nairobi and will stay here when I return.

10

Vincent

27 apr 2024

·

Soggiorno di 1 notte

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

10

Rita

16 giu 2025

·

Soggiorno di 2 notti

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

10

Ryan

20 mag 2023

·

Soggiorno di 3 notti

Very friendly and supportive staff, clean and comfortable room.

Very friendly and supportive staff, clean and comfortable room.

10

Christoph

30 dic 2022

·

Soggiorno di 1 notte

I was sceptic since the pictures online hinted it was an older property, which is is but the Hotel is very well maintained, the staff very friendly and helpful! The gym and pool is great the whole pool area has a very nice ambient vibe to it and the restaurant food was very tasteful! Highly recommend this Hotel

I was sceptic since the pictures online hinted it was an older property, which is is but the Hotel is very well maintained, the staff very friendly and helpful! The gym and pool is great the whole pool area has a very nice ambient vibe to it and the restaurant food was very tasteful! Highly recommend this Hotel

10

Christian

31 gen 2026

·

Soggiorno di 1 notte

The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!

The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!

10

Marivic Rabe

27 set 2025

·

Soggiorno di 2 notti

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

10

Shukri

31 gen 2024

·

Soggiorno di 1 notte

Wonderful staff, clean and super comfortable place. We will come back again Shukri and Hassan

Wonderful staff, clean and super comfortable place. We will come back again Shukri and Hassan

10

Efrain

30 lug 2023

·

Soggiorno di 1 notte

Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.

Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.

10

Richard

20 set 2025

·

Soggiorno di 1 notte

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

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Camere

Le camere sono confortevoli e ben attrezzate, con alcuni che notano le dimensioni ridotte; alcuni ospiti hanno riferito rumore proveniente da lavori di ristrutturazione o eventi nelle vicinanze.

Recensioni degli ospiti correlate

10

Dawn

10 feb 2024

·

Soggiorno di 2 notti

The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.

The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.

10

Vincent

27 apr 2024

·

Soggiorno di 1 notte

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

10

Mario

9 gen 2026

·

Soggiorno di 1 notte

Staff was very friendly. Great location. Great view.

Staff was very friendly. Great location. Great view.

10

Rita

16 giu 2025

·

Soggiorno di 2 notti

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

8

Pritha

14 giu 2024

·

Soggiorno di 2 notti

This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.

This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.

4

SIMON URBAIN

14 apr 2025

·

Soggiorno di 5 notti

des travaux de renovation se faisaient au troisième étage avec du bruit et des coups de marteau à tout moment, ne permettant pas un repos les apres midi

des travaux de renovation se faisaient au troisième étage avec du bruit et des coups de marteau à tout moment, ne permettant pas un repos les apres midi

10

Ryan

20 mag 2023

·

Soggiorno di 3 notti

Very friendly and supportive staff, clean and comfortable room.

Very friendly and supportive staff, clean and comfortable room.

10

Marivic Rabe

27 set 2025

·

Soggiorno di 2 notti

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

10

Endia

6 lug 2025

·

Soggiorno di 1 notte

Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.

Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.

10

Richard

20 set 2025

·

Soggiorno di 1 notte

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

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Servizio

Il servizio è ripetutamente descritto come cordiale, attento e disponibile in tutti i dipartimenti, e il check-in è efficiente. Alcune rare lamentele riguardano un servizio lento al ristorante o problemi di comunicazione.

Recensioni degli ospiti correlate

10

Lynn

25 mag 2024

·

Soggiorno di 1 notte

Wonderful staff

Wonderful staff

10

Bryan

27 nov 2023

·

Soggiorno di 1 notte

Serena Hotel 🏨 Nairobi was extraordinary their services and staff were impeccable coming highly favoured and recommended Special thanks to The front desk staff those young ladies were the sweetest! Extra special thanks to Miriam Shiru Restaurant reception helping me to celebrate my 53rd Birthday it will be super memorable it felt like the nation itself was celebrating with me. See you soon cheers and well wishes to everyone

Serena Hotel 🏨 Nairobi was extraordinary their services and staff were impeccable coming highly favoured and recommended Special thanks to The front desk staff those young ladies were the sweetest! Extra special thanks to Miriam Shiru Restaurant reception helping me to celebrate my 53rd Birthday it will be super memorable it felt like the nation itself was celebrating with me. See you soon cheers and well wishes to everyone

10

Josh

10 nov 2024

·

Soggiorno di 1 notte

Was able to add a day room booking when we were returning from our safari, rather than spending 8 hours in the airport. The hotel staff was so accommodating to make sure we had everything we wanted even for our short stay.

Was able to add a day room booking when we were returning from our safari, rather than spending 8 hours in the airport. The hotel staff was so accommodating to make sure we had everything we wanted even for our short stay.

10

Vincent

27 apr 2024

·

Soggiorno di 1 notte

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

10

Rita

16 giu 2025

·

Soggiorno di 2 notti

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

10

Alan

13 feb 2024

·

Soggiorno di 2 notti

Amazing staff

Amazing staff

10

Mario

10 gen 2026

·

Soggiorno di 1 notte

Friendly staff.

Friendly staff.

10

t.c.

1 ago 2025

·

Soggiorno di 1 notte

Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5.

Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5.

10

Marivic Rabe

27 set 2025

·

Soggiorno di 2 notti

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

10

Elizabeth

10 lug 2024

·

Soggiorno di 4 notti

The service at this hotel was amazing. Everyone went above & beyond.

The service at this hotel was amazing. Everyone went above & beyond.

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Posizione

La posizione centrale vicino al centro città e al parco è comoda per visitare le attrazioni turistiche e raggiungere l'aeroporto Wilson. Alcuni hanno trovato la zona poco adatta ai pedoni e hanno notato un rumore occasionale proveniente da eventi esterni.

Recensioni degli ospiti correlate

10

Levis

13 feb 2024

·

Soggiorno di 2 notti

Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.

Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.

10

Farah

10 mar 2025

·

Soggiorno di 2 notti

A gorgeous, comfortable, perfectly situated hotel. Wonderful and friendly staff with amazing service. Restaurants on-site if you don’t feel like heading out but easy to get other restaurants if you do. The staff made sure we were well taken care of. Loved staying here and would absolutely stay again. Highly recommend. Five stars.

A gorgeous, comfortable, perfectly situated hotel. Wonderful and friendly staff with amazing service. Restaurants on-site if you don’t feel like heading out but easy to get other restaurants if you do. The staff made sure we were well taken care of. Loved staying here and would absolutely stay again. Highly recommend. Five stars.

10

Dawn

10 feb 2024

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Soggiorno di 2 notti

The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.

The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.

10

Prasad

5 gen 2024

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Soggiorno di 2 notti

Great location. Good staff. Nice pool.

Great location. Good staff. Nice pool.

10

Mario

9 gen 2026

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Soggiorno di 1 notte

Staff was very friendly. Great location. Great view.

Staff was very friendly. Great location. Great view.

10

Alireza

10 lug 2025

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Soggiorno di 1 notte

Excellent customer service, prime location and fantastic amenities.

Excellent customer service, prime location and fantastic amenities.

10

CARA

14 nov 2022

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Soggiorno di 1 notte

This is a spectacular hotel in Nairobi and very well located, being near but not IN the city centre, and not far from Wilson Airport for tourist flights to the game reserves, coast etc.

This is a spectacular hotel in Nairobi and very well located, being near but not IN the city centre, and not far from Wilson Airport for tourist flights to the game reserves, coast etc.

10

Chris

6 dic 2023

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Soggiorno di 7 notti

Fantastic hotel with amazing friendly staff. Good location.

Fantastic hotel with amazing friendly staff. Good location.

10

Mark

25 dic 2022

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Soggiorno di 19.349 notti

The Serena Nairobi still holds its own despite all the competition from new hotels in the city. It is convenient, with friendly and courteous staff.

The Serena Nairobi still holds its own despite all the competition from new hotels in the city. It is convenient, with friendly and courteous staff.

10

Endia

6 lug 2025

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Soggiorno di 1 notte

Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.

Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.

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Ristorazione

La colazione riceve frequenti elogi per la varietà e la qualità, e molti hanno apprezzato i ristoranti in loco e il servizio in camera. Alcuni hanno segnalato un servizio lento, bevande costose, articoli del menu notturno non disponibili o piatti incoerenti, incluso un caso di malessere dopo aver consumato pesce.

Recensioni degli ospiti correlate

8

Cary

28 ago 2024

·

Soggiorno di 2 notti

Nice but A bit old-fashioned. Service in restaurant abominably slow for mediocre food.

Nice but A bit old-fashioned. Service in restaurant abominably slow for mediocre food.

10

Maria Montserrat

19 mar 2024

·

Soggiorno di 3 notti

great breakfast,, variety but needs a new pastry chef. pastries are dry and tasteless

great breakfast,, variety but needs a new pastry chef. pastries are dry and tasteless

10

adelaide

1 ott 2024

·

Soggiorno di 4 notti

The pool was heated and perfect, lots of outdoor dining. The breakfast buffet was excellent, the ala carte restaurants were fair, my husband was sick after eating prawns at the main dining room. Lacked space to walk outside safely. Too close to downtown but more suited for business travel.

The pool was heated and perfect, lots of outdoor dining. The breakfast buffet was excellent, the ala carte restaurants were fair, my husband was sick after eating prawns at the main dining room. Lacked space to walk outside safely. Too close to downtown but more suited for business travel.

10

Rita

16 giu 2025

·

Soggiorno di 2 notti

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

8

Pritha

14 giu 2024

·

Soggiorno di 2 notti

This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.

This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.

10

Anush

31 mar 2024

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Soggiorno di 3 notti

It was a very good hotel with excellent pool and restaurant

It was a very good hotel with excellent pool and restaurant

10

Endia

5 lug 2025

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Soggiorno di 1 notte

Beautiful property, great food and helpful staff.

Beautiful property, great food and helpful staff.

10

chris

9 set 2025

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Soggiorno di 2 notti

The wine was outrageously over priced $18 US for and inch of wine

The wine was outrageously over priced $18 US for and inch of wine

10

Efrain

30 lug 2023

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Soggiorno di 1 notte

Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.

Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.

10

Richard

20 set 2025

·

Soggiorno di 1 notte

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

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10

Alice

2 settimane fa

·

Soggiorno di 5 notti

It was amazing. The hotel was very clean and staff very helpful. Loved it

It was amazing. The hotel was very clean and staff very helpful. Loved it

10

Cynthia

2 settimane fa

·

Soggiorno di 1 notte

The hotel is great....It was a wonderful way to end a fabulous safari.

The hotel is great....It was a wonderful way to end a fabulous safari.

10

JUDITH

6 ago 2026

·

Soggiorno di 1 notte

Otieno Erick at reception was very helpful upon our arrival, great service from all the staff at the Serena.

Otieno Erick at reception was very helpful upon our arrival, great service from all the staff at the Serena.

10

THOMAS

5 ago 2026

·

Soggiorno di 2 notti

This is a really nice hotel. About the only drawback is that the breakfast is $35 a person so get it included with your room. The staff is excellent and will help you in any way they can. The rooms are extremely nice and everything is complementary in the room. The showers are spacious, which is fun.

This is a really nice hotel. About the only drawback is that the breakfast is $35 a person so get it included with your room. The staff is excellent and will help you in any way they can. The rooms are extremely nice and everything is complementary in the room. The showers are spacious, which is fun.

10

Ann

30 giu 2026

·

Soggiorno di 4 notti

Wonderful from start to finish, especially the kind, friendly staff, beautiful decor throughout, great food. Quiet rooms right near a big park. Peaceful oasis in Nairobi

Wonderful from start to finish, especially the kind, friendly staff, beautiful decor throughout, great food. Quiet rooms right near a big park. Peaceful oasis in Nairobi

Politiche della struttura

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Dalle 12:00 alle 23:30

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Prezzi per le prossime date

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Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

2026-09-20: NO DATA
2026-09-21: 217.15395307235715USD
2026-09-22: 218.95596192196655USD
2026-09-23: 217.97552001567075USD
2026-09-24: 217.15395307235715USD
2026-09-25: 214.88383988467405USD
2026-09-26: 214.88383988467405USD
2026-09-27: 225.58586216488646USD
2026-09-28: 222.56862289604186USD
2026-09-29: 220.70562022650145USD
2026-09-30: 225.58586216488646USD
2026-10-01: 188.95487438285826USD
2026-10-02: 195.65541104443358USD
2026-10-03: 193.98182407783506USD
2026-10-04: 196.88869942127988USD
2026-10-05: 188.95487438285826USD
2026-10-06: 195.71673797232054USD
2026-10-07: 188.95487438285826USD
2026-10-08: 192.17012003350828USD
2026-10-09: 188.95487438285826USD
2026-10-10: 188.95487438285826USD
2026-10-11: 188.95487438285826USD
2026-10-12: 188.95487438285826USD
2026-10-13: 188.95487438285826USD
2026-10-14: 196.14832315922544USD
2026-10-15: 203.69604101272583USD
2026-10-16: 188.95487438285826USD
2026-10-17: 188.95487438285826USD
2026-10-18: 201.24143861344908USD
2026-10-19: 209.6733477059784USD
2026-10-20: 203.69604101272583USD
2026-10-21: 196.9955043511505USD
2026-10-22: 203.69604101272583USD
2026-10-23: 190.29498522157286USD
2026-10-24: 190.29498522157286USD
2026-10-25: 203.69604101272583USD
2026-10-26: 203.69604101272583USD
2026-10-27: 203.69604101272583USD
2026-10-28: 196.9955043511505USD
2026-10-29: 206.37624515815733USD
2026-10-30: 190.29498522157286USD
2026-10-31: 190.29498522157286USD
2026-11-01: 195.65541104443358USD
2026-11-02: 195.65541104443358USD
2026-11-03: 195.65541104443358USD
2026-11-04: 195.65541104443358USD
2026-11-05: 195.65541104443358USD
2026-11-06: 195.65541104443358USD
2026-11-07: 195.65541104443358USD
2026-11-08: 195.65541104443358USD
2026-11-09: 195.65541104443358USD
2026-11-10: 192.96179492077636USD
2026-11-11: 195.65541104443358USD
2026-11-12: 195.65541104443358USD
2026-11-13: 195.65541104443358USD
2026-11-14: 199.6757260285797USD
2026-11-15: 195.65541104443358USD
2026-11-16: 195.65541104443358USD
2026-11-17: 195.65541104443358USD
2026-11-18: 190.29498522157286USD
2026-11-19: 192.96179492077636USD
2026-11-20: 195.65541104443358USD