Nairobi Serena Hotel
212 USD
/natt
Gj.snitt. for september
Priser for Nairobi Serena Hotel
Velg datoer for å se priser og tilgjengelighet
212 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Nairobi Serena Hotel er prisen per natt i gjennomsnitt 157 USD i den billigste måneden (desember) og 228 USD i den dyreste måneden (juni), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 170 USD |
| februar | 201 USD |
| mars | 220 USD |
| april | 206 USD |
| mai | 203 USD |
| juni | 228 USD |
| juli | 220 USD |
| august | 204 USD |
| september | 212 USD |
| oktober | 206 USD |
| november | 193 USD |
| desember | 157 USD |
J
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A
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sep · 212 USD
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Dyreste: juni (ca. 228 USD)
Billigste: desember (ca. 157 USD)
Om denne eiendommen
Luxury hotel in Nairobi with outdoor pool, spa, and gourmet dining options, perfect for business and family travelers.
Beliggenhet
Located in Kilimani neighborhood, Nairobi Serena Hotel is connected to the convention center. Village Market and Thika Road Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Uhuru Park and Nairobi National Park. University of Nairobi and United Nations Office at Nairobi are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Romalternativer
5
Deluxe Twin Room
Romdetaljer
2 Enkeltsenger
Sover 2
280 ft²
Utsikt over byUtsikt mot hageKlimaanleggsafe-boksEget bad
15
Premium Room
Romdetaljer
1 Stor Dobbeltseng
Sover 2
280 ft²
Utsikt over byUtsikt mot hageKlimaanleggsafe-boksEget bad
14
Executive Suite
Romdetaljer
1 Stor Dobbeltseng
1 Sovesofa
Sover 2
549 ft²
Utsikt over byUtsikt mot hageKlimaanleggsafe-boksEget bad
11
Executive Room
Romdetaljer
1 Stor Dobbeltseng
2 Enkeltsenger
Sover 2
280 ft²
Utsikt over byUtsikt mot hageKlimaanleggsafe-boksEget bad
9
Superior Room
Romdetaljer
1 Stor Dobbeltseng
Sover 2
474 ft²
Utsikt over byUtsikt mot hageKlimaanleggsafe-boksEget bad
8
Deluxe Room
Romdetaljer
1 Dobbeltseng
Sover 2
280 ft²
Utsikt over byUtsikt mot hageKlimaanleggsafe-boksEget bad
Room #38548219
Room #38548218
Room #38548220
Room #38548217
Gjesteomtaler av Nairobi Serena Hotel
8.8
Utrolig
basert på 275 verifiserte omtaler
Hvem bor her?
Business
48%
Par
25%
Familie
11%
Grupper
9%
Alene
4%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Nairobi Serena Hotel roser anmeldere konsekvent den vennlige og oppmerksomme servicen, rene og godt vedlikeholdte fasiliteter, samt et avslappende basseng og spa. Hotellet beskrives som en klassisk, sentralt beliggende eiendom som føles som en oase nær det travle sentrum av Nairobi.
Les merVar dette til hjelp?
Hva gjestene synes
På Nairobi Serena Hotel roser anmeldere konsekvent den vennlige og oppmerksomme servicen, rene og godt vedlikeholdte fasiliteter, samt et avslappende basseng og spa. Hotellet beskrives som en klassisk, sentralt beliggende eiendom som føles som en oase nær det travle sentrum av Nairobi.
Rommene er komfortable og godt vedlikeholdte, selv om noen bemerker mindre størrelse og sporadisk støy fra oppussing eller arrangementer i nærheten. Frokosten og andre spisesteder får hyppig skryt, men noen gjester nevner treg service, dyre drinker, begrenset tilgjengelighet sent på kvelden eller inkonsekvente retter, inkludert en rapport om sykdom etter sjømat. Alt i alt passer det reisende som søker pålitelig komfort, god service og robuste fasiliteter på stedet.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Gjestene fremhever det avslappende bassenget og spaet, inngjerdede området, hagene og en livlig bar med musikk, med praktiske restauranter på stedet som bidrar til feriestedets atmosfære.
Relaterte gjesteomtaler
10
Jayne
11. okt. 2023
·
Overnattet 1 natt
Lovely property, excellent art, and design of the building and common areas. Loved the bar and the band. Fabulous pool! This felt like a classic Nairobi style hotel rather than a boring modern western hotel. Stayed for 5 nights and it was truejy a memorable hotel! Hope to stay again.
Lovely property, excellent art, and design of the building and common areas. Loved the bar and the band. Fabulous pool! This felt like a classic Nairobi style hotel rather than a boring modern western hotel. Stayed for 5 nights and it was truejy a memorable hotel! Hope to stay again.
10
Larry
9. aug. 2025
·
Overnattet 1 natt
the pool area was fantastic. Rest of hotel and rooms were nice, but pool great.
the pool area was fantastic. Rest of hotel and rooms were nice, but pool great.
10
Vincent
27. apr. 2024
·
Overnattet 1 natt
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
10
Prasad
5. jan. 2024
·
Overnattet 2 netter
Great location. Good staff. Nice pool.
Great location. Good staff. Nice pool.
10
Anush
31. mars 2024
·
Overnattet 3 netter
It was a very good hotel with excellent pool and restaurant
It was a very good hotel with excellent pool and restaurant
10
Alireza
10. juli 2025
·
Overnattet 1 natt
Excellent customer service, prime location and fantastic amenities.
Excellent customer service, prime location and fantastic amenities.
10
Christian
31. jan. 2026
·
Overnattet 1 natt
The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!
The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!
10
Adam
18. apr. 2023
·
Overnattet 1 natt
During my 11-day stay, I observed this hotel operating at a world-class level in all ways, every day. Its 5-Star rating is well deserved. At times, I felt like I was staying within an oasis inside busy downtown Nairobi. It has more of a resort vibe because I didn’t have to leave for virtually anything due to the sheer number of amenities and other services offered onsite. Thank you to all of those staff members who made my stay so enjoyable and memorable. They are truly an elite group, from housekeeping to the restaurant. I will definitely be returning on future visits to Kenya.
During my 11-day stay, I observed this hotel operating at a world-class level in all ways, every day. Its 5-Star rating is well deserved. At times, I felt like I was staying within an oasis inside busy downtown Nairobi. It has more of a resort vibe because I didn’t have to leave for virtually anything due to the sheer number of amenities and other services offered onsite. Thank you to all of those staff members who made my stay so enjoyable and memorable. They are truly an elite group, from housekeeping to the restaurant. I will definitely be returning on future visits to Kenya.
10
Johanna
25. mai 2025
·
Overnattet 1 natt
Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection.
Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection.
10
Marivic Rabe
27. sep. 2025
·
Overnattet 2 netter
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Rom og fellesområder er konsekvent rene og godt vedlikeholdte, og flere gjester roser den upåklagelige standarden.
Relaterte gjesteomtaler
10
jeffrey
2. feb. 2024
·
Overnattet 2 netter
Spent 2 nights here after our photo safari. Property was immaculately up kept and the staff was unendingly attentive. A great place to relax and unwind after a long week. I plan on returning to Nairobi and will stay here when I return.
Spent 2 nights here after our photo safari. Property was immaculately up kept and the staff was unendingly attentive. A great place to relax and unwind after a long week. I plan on returning to Nairobi and will stay here when I return.
10
Vincent
27. apr. 2024
·
Overnattet 1 natt
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
10
Rita
16. juni 2025
·
Overnattet 2 netter
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
10
Ryan
20. mai 2023
·
Overnattet 3 netter
Very friendly and supportive staff, clean and comfortable room.
Very friendly and supportive staff, clean and comfortable room.
10
Christoph
30. des. 2022
·
Overnattet 1 natt
I was sceptic since the pictures online hinted it was an older property, which is is but the Hotel is very well maintained, the staff very friendly and helpful! The gym and pool is great the whole pool area has a very nice ambient vibe to it and the restaurant food was very tasteful! Highly recommend this Hotel
I was sceptic since the pictures online hinted it was an older property, which is is but the Hotel is very well maintained, the staff very friendly and helpful! The gym and pool is great the whole pool area has a very nice ambient vibe to it and the restaurant food was very tasteful! Highly recommend this Hotel
10
Christian
31. jan. 2026
·
Overnattet 1 natt
The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!
The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!
10
Marivic Rabe
27. sep. 2025
·
Overnattet 2 netter
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
10
Shukri
31. jan. 2024
·
Overnattet 1 natt
Wonderful staff, clean and super comfortable place. We will come back again Shukri and Hassan
Wonderful staff, clean and super comfortable place. We will come back again Shukri and Hassan
10
Efrain
30. juli 2023
·
Overnattet 1 natt
Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.
Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.
10
Richard
20. sep. 2025
·
Overnattet 1 natt
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er komfortable og godt utstyrte, og noen bemerker mindre størrelse. Et fåtall gjester rapporterte støy fra oppussing eller arrangementer i nærheten.
Relaterte gjesteomtaler
10
Dawn
10. feb. 2024
·
Overnattet 2 netter
The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.
The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.
10
Vincent
27. apr. 2024
·
Overnattet 1 natt
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
10
Mario
9. jan. 2026
·
Overnattet 1 natt
Staff was very friendly. Great location. Great view.
Staff was very friendly. Great location. Great view.
10
Rita
16. juni 2025
·
Overnattet 2 netter
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
8
Pritha
14. juni 2024
·
Overnattet 2 netter
This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.
This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.
4
SIMON URBAIN
14. apr. 2025
·
Overnattet 5 netter
des travaux de renovation se faisaient au troisième étage avec du bruit et des coups de marteau à tout moment, ne permettant pas un repos les apres midi
des travaux de renovation se faisaient au troisième étage avec du bruit et des coups de marteau à tout moment, ne permettant pas un repos les apres midi
10
Ryan
20. mai 2023
·
Overnattet 3 netter
Very friendly and supportive staff, clean and comfortable room.
Very friendly and supportive staff, clean and comfortable room.
10
Marivic Rabe
27. sep. 2025
·
Overnattet 2 netter
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
10
Endia
6. juli 2025
·
Overnattet 1 natt
Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.
Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.
10
Richard
20. sep. 2025
·
Overnattet 1 natt
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen beskrives gjentatte ganger som vennlig, oppmerksom og imøtekommende på tvers av avdelinger, og innsjekkingen er effektiv. Noen få isolerte klager nevner treg service i restauranten eller miskommunikasjon.
Relaterte gjesteomtaler
10
Lynn
25. mai 2024
·
Overnattet 1 natt
Wonderful staff
Wonderful staff
10
Bryan
27. nov. 2023
·
Overnattet 1 natt
Serena Hotel 🏨 Nairobi was extraordinary their services and staff were impeccable coming highly favoured and recommended Special thanks to The front desk staff those young ladies were the sweetest! Extra special thanks to Miriam Shiru Restaurant reception helping me to celebrate my 53rd Birthday it will be super memorable it felt like the nation itself was celebrating with me. See you soon cheers and well wishes to everyone
Serena Hotel 🏨 Nairobi was extraordinary their services and staff were impeccable coming highly favoured and recommended Special thanks to The front desk staff those young ladies were the sweetest! Extra special thanks to Miriam Shiru Restaurant reception helping me to celebrate my 53rd Birthday it will be super memorable it felt like the nation itself was celebrating with me. See you soon cheers and well wishes to everyone
10
Josh
10. nov. 2024
·
Overnattet 1 natt
Was able to add a day room booking when we were returning from our safari, rather than spending 8 hours in the airport. The hotel staff was so accommodating to make sure we had everything we wanted even for our short stay.
Was able to add a day room booking when we were returning from our safari, rather than spending 8 hours in the airport. The hotel staff was so accommodating to make sure we had everything we wanted even for our short stay.
10
Vincent
27. apr. 2024
·
Overnattet 1 natt
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
10
Rita
16. juni 2025
·
Overnattet 2 netter
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
10
Alan
13. feb. 2024
·
Overnattet 2 netter
Amazing staff
Amazing staff
10
Mario
10. jan. 2026
·
Overnattet 1 natt
Friendly staff.
Friendly staff.
10
t.c.
1. aug. 2025
·
Overnattet 1 natt
Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5.
Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5.
10
Marivic Rabe
27. sep. 2025
·
Overnattet 2 netter
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.
10
Elizabeth
10. juli 2024
·
Overnattet 4 netter
The service at this hotel was amazing. Everyone went above & beyond.
The service at this hotel was amazing. Everyone went above & beyond.
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Beliggenhet
Den sentrale beliggenheten nær sentrum og parken er praktisk for sightseeing og tilgang til Wilson Airport. Noen fant området mindre egnet for gåturer og bemerket sporadisk støy fra utendørsarrangementer.
Relaterte gjesteomtaler
10
Levis
13. feb. 2024
·
Overnattet 2 netter
Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.
Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.
10
Farah
10. mars 2025
·
Overnattet 2 netter
A gorgeous, comfortable, perfectly situated hotel. Wonderful and friendly staff with amazing service. Restaurants on-site if you don’t feel like heading out but easy to get other restaurants if you do. The staff made sure we were well taken care of. Loved staying here and would absolutely stay again. Highly recommend. Five stars.
A gorgeous, comfortable, perfectly situated hotel. Wonderful and friendly staff with amazing service. Restaurants on-site if you don’t feel like heading out but easy to get other restaurants if you do. The staff made sure we were well taken care of. Loved staying here and would absolutely stay again. Highly recommend. Five stars.
10
Dawn
10. feb. 2024
·
Overnattet 2 netter
The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.
The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.
10
Prasad
5. jan. 2024
·
Overnattet 2 netter
Great location. Good staff. Nice pool.
Great location. Good staff. Nice pool.
10
Mario
9. jan. 2026
·
Overnattet 1 natt
Staff was very friendly. Great location. Great view.
Staff was very friendly. Great location. Great view.
10
Alireza
10. juli 2025
·
Overnattet 1 natt
Excellent customer service, prime location and fantastic amenities.
Excellent customer service, prime location and fantastic amenities.
10
CARA
14. nov. 2022
·
Overnattet 1 natt
This is a spectacular hotel in Nairobi and very well located, being near but not IN the city centre, and not far from Wilson Airport for tourist flights to the game reserves, coast etc.
This is a spectacular hotel in Nairobi and very well located, being near but not IN the city centre, and not far from Wilson Airport for tourist flights to the game reserves, coast etc.
10
Chris
6. des. 2023
·
Overnattet 7 netter
Fantastic hotel with amazing friendly staff. Good location.
Fantastic hotel with amazing friendly staff. Good location.
10
Mark
25. des. 2022
·
Overnattet 19 349 netter
The Serena Nairobi still holds its own despite all the competition from new hotels in the city. It is convenient, with friendly and courteous staff.
The Serena Nairobi still holds its own despite all the competition from new hotels in the city. It is convenient, with friendly and courteous staff.
10
Endia
6. juli 2025
·
Overnattet 1 natt
Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.
Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten får hyppig skryt for variasjon og kvalitet, og mange likte restaurantene på stedet og romservicen. Noen rapporterte treg service, dyre drinker, utilgjengelige kveldsretter eller inkonsekvente retter, inkludert en sykdomstilfelle etter sjømat.
Relaterte gjesteomtaler
8
Cary
28. aug. 2024
·
Overnattet 2 netter
Nice but A bit old-fashioned. Service in restaurant abominably slow for mediocre food.
Nice but A bit old-fashioned. Service in restaurant abominably slow for mediocre food.
10
Maria Montserrat
19. mars 2024
·
Overnattet 3 netter
great breakfast,, variety but needs a new pastry chef. pastries are dry and tasteless
great breakfast,, variety but needs a new pastry chef. pastries are dry and tasteless
10
adelaide
1. okt. 2024
·
Overnattet 4 netter
The pool was heated and perfect, lots of outdoor dining. The breakfast buffet was excellent, the ala carte restaurants were fair, my husband was sick after eating prawns at the main dining room. Lacked space to walk outside safely. Too close to downtown but more suited for business travel.
The pool was heated and perfect, lots of outdoor dining. The breakfast buffet was excellent, the ala carte restaurants were fair, my husband was sick after eating prawns at the main dining room. Lacked space to walk outside safely. Too close to downtown but more suited for business travel.
10
Rita
16. juni 2025
·
Overnattet 2 netter
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.
8
Pritha
14. juni 2024
·
Overnattet 2 netter
This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.
This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.
10
Anush
31. mars 2024
·
Overnattet 3 netter
It was a very good hotel with excellent pool and restaurant
It was a very good hotel with excellent pool and restaurant
10
Endia
5. juli 2025
·
Overnattet 1 natt
Beautiful property, great food and helpful staff.
Beautiful property, great food and helpful staff.
10
chris
9. sep. 2025
·
Overnattet 2 netter
The wine was outrageously over priced $18 US for and inch of wine
The wine was outrageously over priced $18 US for and inch of wine
10
Efrain
30. juli 2023
·
Overnattet 1 natt
Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.
Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.
10
Richard
20. sep. 2025
·
Overnattet 1 natt
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
Alice
for 2 uker siden
·
Overnattet 5 netter
It was amazing. The hotel was very clean and staff very helpful. Loved it
It was amazing. The hotel was very clean and staff very helpful. Loved it
10
Cynthia
for 2 uker siden
·
Overnattet 1 natt
The hotel is great....It was a wonderful way to end a fabulous safari.
The hotel is great....It was a wonderful way to end a fabulous safari.
10
JUDITH
6. aug. 2026
·
Overnattet 1 natt
Otieno Erick at reception was very helpful upon our arrival, great service from all the staff at the Serena.
Otieno Erick at reception was very helpful upon our arrival, great service from all the staff at the Serena.
10
THOMAS
5. aug. 2026
·
Overnattet 2 netter
This is a really nice hotel. About the only drawback is that the breakfast is $35 a person so get it included with your room. The staff is excellent and will help you in any way they can. The rooms are extremely nice and everything is complementary in the room. The showers are spacious, which is fun.
This is a really nice hotel. About the only drawback is that the breakfast is $35 a person so get it included with your room. The staff is excellent and will help you in any way they can. The rooms are extremely nice and everything is complementary in the room. The showers are spacious, which is fun.
10
Ann
30. juni 2026
·
Overnattet 4 netter
Wonderful from start to finish, especially the kind, friendly staff, beautiful decor throughout, great food. Quiet rooms right near a big park. Peaceful oasis in Nairobi
Wonderful from start to finish, especially the kind, friendly staff, beautiful decor throughout, great food. Quiet rooms right near a big park. Peaceful oasis in Nairobi
Eiendommens policyer
Innsjekking
Utsjekking
Fra 12:00 til 23:30
Før 10:00
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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oktober 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-20: NO DATA
- 2026-09-21: 216.66791069125367USD
- 2026-09-22: 216.82982210235596USD
- 2026-09-23: 216.82982210235596USD
- 2026-09-24: 219.31060812139893USD
- 2026-09-25: 214.56309735858153USD
- 2026-09-26: 214.56309735858153USD
- 2026-09-27: 225.24914545635986USD
- 2026-09-28: 222.23640981582642USD
- 2026-09-29: 220.3761879239502USD
- 2026-09-30: 225.24914545635986USD
- 2026-10-01: 188.6728342640686USD
- 2026-10-02: 195.36336948925782USD
- 2026-10-03: 193.6922805723572USD
- 2026-10-04: 196.59481702023317USD
- 2026-10-05: 188.6728342640686USD
- 2026-10-06: 195.4246048786011USD
- 2026-10-07: 188.6728342640686USD
- 2026-10-08: 191.88328073571776USD
- 2026-10-09: 188.6728342640686USD
- 2026-10-10: 188.6728342640686USD
- 2026-10-11: 188.6728342640686USD
- 2026-10-12: 188.6728342640686USD
- 2026-10-13: 188.6728342640686USD
- 2026-10-14: 195.85554586758423USD
- 2026-10-15: 203.39199775482177USD
- 2026-10-16: 188.6728342640686USD
- 2026-10-17: 188.6728342640686USD
- 2026-10-18: 200.9410591739807USD
- 2026-10-19: 209.36038252798463USD
- 2026-10-20: 203.39199775482177USD
- 2026-10-21: 196.70146252963258USD
- 2026-10-22: 203.39199775482177USD
- 2026-10-23: 190.0109448102722USD
- 2026-10-24: 190.0109448102722USD
- 2026-10-25: 203.39199775482177USD
- 2026-10-26: 203.39199775482177USD
- 2026-10-27: 203.39199775482177USD
- 2026-10-28: 196.70146252963258USD
- 2026-10-29: 206.06820134140014USD
- 2026-10-30: 190.0109448102722USD
- 2026-10-31: 190.0109448102722USD
- 2026-11-01: 195.36336948925782USD
- 2026-11-02: 195.36336948925782USD
- 2026-11-03: 195.36336948925782USD
- 2026-11-04: 195.36336948925782USD
- 2026-11-05: 195.36336948925782USD
- 2026-11-06: 195.36336948925782USD
- 2026-11-07: 195.36336948925782USD
- 2026-11-08: 195.36336948925782USD
- 2026-11-09: 195.36336948925782USD
- 2026-11-10: 192.67377394360352USD
- 2026-11-11: 195.36336948925782USD
- 2026-11-12: 195.36336948925782USD
- 2026-11-13: 195.36336948925782USD
- 2026-11-14: 199.3776836220398USD
- 2026-11-15: 195.36336948925782USD
- 2026-11-16: 195.36336948925782USD
- 2026-11-17: 195.36336948925782USD
- 2026-11-18: 190.0109448102722USD
- 2026-11-19: 192.67377394360352USD
- 2026-11-20: 195.36336948925782USD
Populære fasiliteter
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Massasje
Spa- og velværesenter
Barberer -og skjønnhetssalong
Matpakker
Frokost servert på rommet
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aktiviteter
Svømmebasseng
Hage
Lekeplass
Barnebasseng
Utendørs svømmebasseng
Outdoor Fireplace
Utemøbler
Terrasse
Fitness Center (nearby)
Tjenester
Forretningssenter
Turistinformasjon
Renseri
Barnepass
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Lockers Available
Parkering
Parkering
Flyplasstransport
Gratis parkering
Parking Onsite
Internett
Gratis wi-fi