哈特福特克倫威爾萬怡飯店

Always really great staff here that go above and beyond to assist and chat. The rest of the hotel is decent, getting a bit worn though. Plenty of free parking, and several dining options within a few minutes walk.

This hotel is very clean, quiet and comfortable. The landscaping is lovely and inviting. I enjoyed reading in the courtyard. The Bistro offered some nice food choices.

As i pulled into the Marriott, everything was very neat and well maintained. Checking in was a snap and the front desk staff was very pleasant and accomatading. The room was clean, had all the amenities as listed on the website. Need was very comfortable. I will definetly visit her again when in the area.

We loved the little bristro. You don't have to go anywhere to have a meal. That's great

The staff was super friendly from being to end ! The food at the restaurant was very good but the drinks were even better!!! The property is conveniently located near the highway and other eatong optikns are in very close proximity.

Great room and bistro setup.

Very quiet and clean. Enjoyed the pool

Inadequate parking, no coffee in lobby, no breakfast, no water glasses in room, noisy if room abuts the courtyard area, revelers partying in courtyard to 4AM. Room was clean, location convenient, staff friendly, but TERRIBLE amenities

They had lots of construction going on, I bet it’ll be new and fresh soon. Just being in first floor right outside the general area was a bit noisy at times. Great location and nice front desk team, lots of parking and stuff around that area.

Loved the pool and gym hrs!!!!

Honestly the towels could have been replenished as they were scented with a strange musky scent and had a lot of dust to them. Also the shower head smelled strongly of rust making the water smell like heavy metals, I believe all rooms should be vacuumed and towels replenished daily,

They should mention that nothing will be cleaned in your room, unless you specifically ask for it.

There was hair all on shower

Smelled of smoke in the lobby. Could use an upgrade to the lobby and hallways to guest rooms.

Everything went smooth at checkin. The cleanliness could have been better.

Our room stank of cigarettes!!! It was very unpleasant.

Clean, good service

Can’t believe this is a Marriott hotel. I have traveled to over 70 countries and stayed at many Marriott hotels over the years. This hotel is the absolute worst one I’ve ever stayed at. Rating 2 stars because I was given a refund. The front desk was not friendly or ever available when I tried to call 6X. I specifically asked for a room with a lot of sunlight since I have terrible allergies to dust and mildew/mold. Sunlight really makes a difference for my allergies. I was given a really dark room with a bathroom that was covered in mildew and mold. I didn’t get any sleep from the horrible smell and itchy eyes/skin. Someone from the hotel staff claimed the black stains in the toilet and shower were from hard water. Hard water definitely does not cause black stains and the gag-worthy smell. Definitely do not recommend this hotel.

House keeping never came during our two day stay. There was a non identifying broken door that slammed on my boyfriend’s hand and he ended up getting a 2 inch laceration on his finger receiving 4 stitches. There was a faulty fan in the basement that was smoking burning plastic and at 4 AM the fire alarm was triggered and the fire department did not come for 45 minutes.

We stayed while the property was being renovated, so the property wasn’t at its best. The restaurant wasn’t open, so they gave us a free breakfast, which was nice of them. The room and bathroom were clean but the bathroom plumbing was noisy and showed signs of rust. The hall carpets were stained. I’m sure if we came back in a few months it would be much different

Conveniently located, nice-sized room. The A/C was too high and could not be lowered. More hand soap was needed in the bathroom. This was especially annoying because they provided only a tiny piece of soap in the shower, and that was it.

I just go off the road trip got to the hotel at 9pm explained that to the front desk. Why would you give me a room directly next to a loud party meeting room the music was soooo loud until 11pm at nighyb

The toilet in room 336 squealed in a high pitch for quite a long time after being flushed. Not so great, especially in the middle of the night. Our room was clean, but in some of the walkways and public spaces, the floors were stained and dirty. We have stayed here previously and not had these problems. We especially enjoyed the woman and man who cook and serve in the Bistro. Very friendly and very good food!

The front desk and breakfast staff were excellent! Friendly, helpful and caring. The breakfast was hearty and delicious. The only negative was that the mattress on the pull out couch was pretty terrible.

Attractive modern property with large rooms.

The hotel needs to be updated. The furniture is from 1970. Our bed was awful. The springs are coming the the mattress. I think the pillows are from 1970 too, flat. We did not get a restful sleep either night.

Comfortable clean efficient. Spacious room compared to most hotels. friendly staff. Met all expectations and would stay here again.

Inadequate parking, no coffee in lobby, no breakfast, no water glasses in room, noisy if room abuts the courtyard area, revelers partying in courtyard to 4AM. Room was clean, location convenient, staff friendly, but TERRIBLE amenities

Everything was good except the shower. Iy was hard to turn on and my wife had a cold shower at 7PM when we arrived. I think the plumbing needs to be updated.

Staff was great. Rooms feel like they're in need of upgrades. Shower head didn't work that well, some fixtures were starting to rust/chip, one lamp was flickering etc. Good location and layout, comfortable bed.

Great location and friendly and helpful staff.

This is a fairly typical hotel, nothing too exciting. However, check in was at 3, and of course there was a line (3 weddings using the same hotel for arrangements). Extremely slow check in with only one staff working, and was told the room may not be ready yet. Add in that at checkout (which we did an hour early to avoid lines), there was one staff working and a ridiculously long line. The staff were very friendly, especially the woman on the night shift, but they were clearly understaffed.

The hotel informed me as I tried to check in at 7 pm that they had cancellled my reservation and that they had sent an email. Sure enough there was an email- sent at 5:30 pm on check in day. No suggestion of any other place to stay even though there’s a sister property right up the road

Thank you Laura for the warm welcome when I came in. Its' really nice to be recognized as someone that has stayed in the hotel in the past. The staff is friendly and location is great. I'll be back again I'm sure.

Great staff. Front desk is top notch!

Horrible chemical fragrance in the room. Could not stay. Person working was unhelpful and dismissive of my concern. I was at the property for 15 minutes before needing to book another hotel. Don’t recommend.

The staff at this property was by FAR the best of any property I have ever stayed in. Everyone was pleasant and and helpful. Ivan in particular, took great care of me when my Uber Eats order was delayed and then ultimately cancelled because they could not find a driver. The manager of this property should be quite proud of the entire staff.

Excellent welcome from Jack at the front desk!

Staff was very friendly and accommodating will definitely be staying again

The staff were all amazing, so friendly and helpful.

Great location and friendly and helpful staff.

Staff were very pleasant to work with. Room was clean. Liked the location... close to restaurants and close to all highways.

The rooms are ample and it is conviniently located near the office that I need to visit.

Very accessible property

Great location!

We had a great stay. There is a chilis in the parking lot, a starbucks a 2 minute walk away.

Its so close to different shops

Very nice, centrally located, clean and reasonable priced.

Very nice staff and good location. Super easy highway access and nearby places to eat.

The hotel itself is very clean staff are friendly and accommodating our hotel room is very clean and bathroom, and this place is very accessible to everything. Would love to come back and stay at Mariott Courtyard Hotel in Cromwell Connecticut

This is a really decent hotel for the price. The parking is well kept and easy to move around in. The check in person was quick and efficient and nice. The bistro prices are okay. The breakfast item was tasty. The hotel is quite big. It took a bit to get to my room. Room 135 for the most part is pretty updated. There are a few items that are little out of date. Everything is spacious. The bathroom is very modern, though the toilet seat is a little loose. The sink isn't very powerful.

Convenient location, friendly staff. Room wasn't cleaned well, there's a lot of dust and the toilet was difficult to flush. The shower was so hot it was difficult to use. Nice place to get a coffee or snack.

The front desk and breakfast staff were excellent! Friendly, helpful and caring. The breakfast was hearty and delicious. The only negative was that the mattress on the pull out couch was pretty terrible.

The hotel was great. Nice, comfortable, clean, with convenient restaurants on site. Some of the staff were a bit grumpy, but for the most part everything was good. The menu in the restaurant didn’t have a lot of different options so to eat there every evening was a challenging to find somewhere different to eat. Over all I very much enjoyed my stay

We loved the little bristro. You don't have to go anywhere to have a meal. That's great

The staff was super friendly from being to end ! The food at the restaurant was very good but the drinks were even better!!! The property is conveniently located near the highway and other eatong optikns are in very close proximity.

I didn't like that you had no breakfast options other than paying for high price items. Continental breakfast would have been great. Staff were very nice.

For the rates charged the hotel should be kept up to date and remodeled. Also $5 for a muffin and $4 for a soda is outrageous

No complimentary coffee station? 5.00 for a Starbucks regular?

We stayed while the property was being renovated, so the property wasn’t at its best. The restaurant wasn’t open, so they gave us a free breakfast, which was nice of them. The room and bathroom were clean but the bathroom plumbing was noisy and showed signs of rust. The hall carpets were stained. I’m sure if we came back in a few months it would be much different