Best Western Inn & Suites of Macon

Quite, staff helpful and cheerful

it was a great location right off the main road, but the a/c did not work like it should. i was not trying to get it freezing just stay cool all night and it did not stay there.

The night manager was extremely rude. He gave me a huge hassle when I checked in even when I showed him my id, receipt, and the credit card it was under. He made the whole stay bad.

This was at one time the greatest place in Macon to stay out! The last few times the pool was extremely cold and the hot tub was Luke warm! The staff were great !

I would not stay here again. The room had clear cleanliness and safety issues. There were bugs present, and the window appeared to be broken and covered with plastic, which did not feel secure or acceptable for a paying guest. In addition, the overall environment did not feel safe, with concerning activity in the parking lot late at night. This stay was valued at over $100, and even for a budget property, basic standards for cleanliness and safety should still be met. Unfortunately, this experience did not meet those expectations. I raised these concerns with Hotels.com and am currently waiting on resolution.