Holiday Inn Norwich by IHG

Excelente

I stated here for one night to go visit casino. The included breakfast was nice. The fact that there was a swimming pool indoors was nice although I did not use it. Friendly staff, clean place, comfortable bed and linens and duvet. Bathroom was tiny but clean. Not a bad place at all!

Room was worn down. Furniture dated and barely holding together. Shower drain was clogged. Was not clean to acceptable standard - especially considering the room rate. Even though, we had a pre-paid reservation confirmed for a 2 queen bed, we were given a room with 1 king. Front desk attendant reported that's all they had because they over booked. Checked in around 9pm... not late - the correct room should have been held open.

We can’t wait to go back, We think this was a great hotel when we go to the casino. Great staff and front desk.

I was very surprised at how good the breakfast was. Made to order and it came out fast. Service was excellent.