Name: Hotel Unicus Palace Old Town - Destigo Hotels
Address: 13 Sławkowska, Cracovie, Voïvodie de Petite-Pologne, PL
Price range: 117 $US–378 $US per night
Rating: 9.23

Ce qu'en disent des voyageurs

D'après les récents avis, l'Hotel Unicus Palace Old Town - Destigo Hotels est plébiscité pour son emplacement idéal dans la vieille ville, ses chambres modernes et élégantes, ainsi que son personnel accueillant et serviable. De nombreux clients soulignent la qualité du petit-déjeuner et le confort général de leur séjour.

L'accès en voiture et le stationnement peuvent être compliqués dans la vieille ville, bien qu'un service de voiturier soit disponible. Les chambres sont largement décrites comme spacieuses et bien conçues, mais plusieurs avis mentionnent le bruit de la rue ou des problèmes de climatisation. La propreté est fréquemment saluée, bien que quelques clients signalent des oublis de ménage ou de petits problèmes d'entretien. Dans l'ensemble, cet hôtel convient aux voyageurs en quête de confort élégant et d'une situation géographique idéale, tout en acceptant le bruit potentiel de la rue et un accès limité en voiture.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

L'emplacement dans la vieille ville rend l'accès en voiture et le stationnement difficiles, bien que plusieurs clients aient utilisé ou apprécié le service de voiturier. Quelques avis mentionnent un manque d'installations communes ou de loisirs sur place.

Avis de voyageur à ce sujet

10

Catrin

13 juil. 2025

·

A séjourné 1 nuit

Beautiful quality hotel in prime location with valet parking available which is very handy when travelling with your car. Great evening meal and breakfast 😍

8

Lesley

1 juil. 2024

·

A séjourné 2 nuits

Hotel is in a great area for access to all the beautiful sights of the city which is beautiful. Room was lovely and luxurious but I was disappointed as there was no bar or communal area in the hotel apart from the restaurant The reception is small and access is immediately up the staircase or lift. It felt as though the hotel had been split off somehow. It did not impede on our trip as Krakow is so picturesque.

8

Barbara

23 juin 2025

·

A séjourné 2 nuits

The property is absolutely beautiful! Within walking distance the main square and so many great restaurants. The staff and customer service is exceptional. The rooms are beautiful and the beds and pillows are super comfortable. Only downfall is that there is no pool or gym. They do have a partner hotel that offers these amenities down the street for an extra fee. Overall, absolutely beautiful property!

8

Donna

27 août 2025

·

A séjourné 5 nuits

No parking - didn't find out you could pay extra to have them park for you until 3rd day. It was a struggle since my husband is mobility impaired. Parking in town is EXTREMELY limited. Also there is a Hotel Unicus close by - we started at the wrong hotel. Our room key quit working every day - minor inconvenience.

10

Timothy

27 juin 2024

·

A séjourné 3 nuits

Great location in Old Town. Most comfortable bed we had during a month of traveling around Europe. Classic, historic building but with modern features. Very clean. Friendly, helpful staff. Breakfast is extra but there is free coffee available all day, and free snacks (including wine!)in the afternoon. Highly recommended!

10

jorge

18 sept. 2025

·

A séjourné 2 nuits

Hotel está muy bien ubicado caminas a todos los lugares, el estacionamiento es complicado, el que está cerca cuesta 50 € medio día, es mejor usar el que está por el castillo cuesta menos de 10€ por día y te mueves en Uber o transporte para regresar al hotel . No hay aire acondicionado (no lo necesitamos) tuvimos muy buen clima, el Internet y la TV iban y venían no hay buena cobertura de wifi , el personal muy amable siempre! El desayuno muy completo hay de todo un poco mucho mejor de lo que me esperaba! Si te toca cuarto a lado de la calle si hay ruido en ciertas horas de la noche !

10

Cathlyn

26 juil. 2025

·

A séjourné 2 nuits

We absolutely loved this hotel! We drove in to Krakow in the late afternoon and found the driving in the old city area pretty challenging. The front desk staff were absolutely amazing and helped us get our car parked and took out all of the stress with trying to navigate the streets on our own. The rooms are beautiful and the whole hotel feels clean, modern and the service is just excellent. Breakfast were phenomenal! We walked everywhere from this hotel and totally enjoyed our experience. I would highly recommend this hotel.

8

Karl

2 juil. 2024

·

A séjourné 2 nuits

Great location in old town though somewhat difficult to access by car. Had to violate a couple “no entry” signs to get there. Nice and friendly staff. Everything on par with expectations in this luxury labeled hotel, with exception of electrical issues causing non-working lift one day followed up by non-working air conditioning in our room the next day.

10

bertrand

27 févr. 2024

·

A séjourné 2 nuits

Un excellent hôtel dans sa catégorie de prix. Neuf, beau, idéalement situé. Chambres spacieuses et calmes en tout cas la mienne. Accueil simple rapide et courtois. Aller, un petit spa et ça serait topissime

10

Thomas

6 juin 2024

·

A séjourné 2 nuits

Loved the room we were in - very nicely decorated. The hotel is very convenient to the Old Town, only a few minutes to everything. Only downside is no parking onsite, but they park rhe car for you, so still convenient. Definitely recommend.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux avis décrivent l'hôtel comme très propre ou impeccable, bien que certains clients aient noté des oublis de ménage et de petits problèmes d'entretien dans les salles de bain et les couloirs.

Avis de voyageur à ce sujet

10

Amanda

29 oct. 2025

·

A séjourné 3 nuits

The room was spotless, staff very helpful and location excellent.

10

Witold

3 nov. 2025

·

A séjourné 6 nuits

Very clean . Perfect location, close to everything .

10

Ryan

30 nov. 2025

·

A séjourné 3 nuits

Absolutely beautiful hotel spotless staff are nice. Could not fault it.

8

Claus

24 juil. 2024

·

A séjourné 3 nuits

Dachgeschoss Zimmer mit Dachfenster, aus denen man nicht rausschauen konnte. Beim Saubermachen umgekippter Stuhl wurde liegen gelassen. Leere Flaschen wurden stehen gelassen. Statt kleiner Handtücher, drei Duschvorleger;). Der Flur war nicht sauber (voller angesammelter Staub). Insgesamt ok, aber bei der nächsten Reise dorthin werde ich ein anderes Hotel wählen, sicherlich eines mit Bar, an der man abends noch mit Leuten sitzen und etwas trinken kann.

10

Alistair

19 sept. 2025

·

A séjourné 4 nuits

Clean

6

Andreas

22 juil. 2024

·

A séjourné 4 nuits

Really nice looking hotel, and good breakfast. Unfortunately there was too many things that was not so great, and not to be expected from a five star hotel. One out of two spot lights in the bathroom was broken, which made the shower section quite dark, and despite mentioning it several times in the reception, who promised to send someone to fix it, it was not fixed during our 4 night stay. Despite having renovated the hotel recently, the window in our room was very thin, and hardly dampened any of the noise from the street outside. There was not blackouts curtains in our room either, so the room was completely light very early in the morning, which did not comprehend well with the late night noise. When we arrived there was only a half full roll of toilet paper in the bathroom, and no spare ones. We thought that they would fill it up the next day, but that didn't happen, so we ended up having to ask for more in the reception so that we wouldn't end up running out. The overall cleanliness of the hotel was not that good either. When we arrived in the room I noticed a dead fly on the floor next to the wall. It was very easy to spot, so I left it to see if they would remove it at some point, but they never did. Also the hallways was definitely not cleaed often enough. So even though the hotel was looking really fine, there were too many errors/faults for a five star hotel, or any hotel for that matter.

10

Zhi

10 sept. 2025

·

A séjourné 2 nuits

This hotel is in the heart of the old town. It’s super clean and convenient to everything. We really enjoyed our stay.

10

Mathias

2 juin 2025

·

A séjourné 6 nuits

Location excellent Clean Staff excellent

10

Maria

29 nov. 2025

·

A séjourné 3 nuits

Rent och fint rum. Trevlig och tillmötesgående personal. Rekommenderas varmt.

10

Karen

30 mars 2025

·

A séjourné 3 nuits

The rooms were fantastic, spacious and hotel well located. Cleanliness superb and all staff really friendly.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres spacieuses et élégantes, dotées de lits confortables, sont largement saluées ; plusieurs avis font état de nuisances sonores liées à la rue et de problèmes récurrents de climatisation ou de régulation de la température, et certains soulignent la vue limitée dans les chambres mansardées.

Avis de voyageur à ce sujet

8

Daria

17 déc. 2024

·

A séjourné 6 nuits

This is a very good hotel. Clearly recently renovated, appliances are new. Reception employees are excellent. They raise overall the rating of the hotel to me. Polite, accommodating, attentive, kind and approachable, professional and multilingual. Room functionality was off you can hear what happens in the room next to you: we woke up one night from people having sex. Very clear audio. Everytime other room occupant close the door, the lamps in our room would shake loudly. Function for room service/do not disturb didn’t work. Heat/AC didn’t work properly, always blasting cold air, and if turned off - it would get hot and stuffy quickly. Mattress was covered with a plastic protectors which makes you sweat, so points taken for that. Giving this hotel 4 Stars because of location, newly renovated interior, and wonderful employees.

8

Donna

27 août 2025

·

A séjourné 5 nuits

No parking - didn't find out you could pay extra to have them park for you until 3rd day. It was a struggle since my husband is mobility impaired. Parking in town is EXTREMELY limited. Also there is a Hotel Unicus close by - we started at the wrong hotel. Our room key quit working every day - minor inconvenience.

10

Derek

14 déc. 2025

·

A séjourné 2 nuits

Very nice and great position for old town. Room 107 superb

10

jorge

18 sept. 2025

·

A séjourné 2 nuits

Hotel está muy bien ubicado caminas a todos los lugares, el estacionamiento es complicado, el que está cerca cuesta 50 € medio día, es mejor usar el que está por el castillo cuesta menos de 10€ por día y te mueves en Uber o transporte para regresar al hotel . No hay aire acondicionado (no lo necesitamos) tuvimos muy buen clima, el Internet y la TV iban y venían no hay buena cobertura de wifi , el personal muy amable siempre! El desayuno muy completo hay de todo un poco mucho mejor de lo que me esperaba! Si te toca cuarto a lado de la calle si hay ruido en ciertas horas de la noche !

8

Katarzyna

23 avr. 2025

·

A séjourné 1 nuit

Hotel was nice and great location, however AC was extremely loud and we couldn’t sleep with noise

8

Karl

2 juil. 2024

·

A séjourné 2 nuits

Great location in old town though somewhat difficult to access by car. Had to violate a couple “no entry” signs to get there. Nice and friendly staff. Everything on par with expectations in this luxury labeled hotel, with exception of electrical issues causing non-working lift one day followed up by non-working air conditioning in our room the next day.

10

stephanie

10 juin 2024

·

A séjourné 3 nuits

Fabulous! Rooms are lovely, with large bathrooms and nice showers. Bed linens are top quality. The hotel rooms are light and bright and spacious. I would highly recommend!

10

Karen

30 mars 2025

·

A séjourné 3 nuits

The rooms were fantastic, spacious and hotel well located. Cleanliness superb and all staff really friendly.

10

Suzanne

17 juin 2024

·

A séjourné 3 nuits

We stayed at the Unicus Palace Hotel for 3 nights. From the moment we walked in, the staff were very helpful and friendly. Our room was large with a king size bed, which was extremely comfortable. The room is beautifully decorated. Bathroom is large and again beautifully decorated, including the bonus of underfloor heating. Large wardrobe with plenty of space, including a safe. Kettle with tea and a coffee machine to use. Mini bar is well stocked, though like all mini bars expensive to use, recommend to check the mini bar menu in the shelf above kettle to check prices. There is a restaurant in the hotel, we didn’t use it but it did look lovely. Location of the hotel is ideal, bars and restaurants around as well as a very short walk to the market square. We are already planning a return trip and will definitely be staying at the Unicus again.

10

Sarah

29 oct. 2025

·

A séjourné 3 nuits

Great hotel, fantastic location and gorgeous rooms and lovely breakfast. Would definitely stay there again and recommend.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est constamment décrit comme aimable, accueillant et serviable, le personnel étant prêt à aider activement (par exemple, pour le transport et le stationnement) ; des plaintes isolées mentionnent un manque de flexibilité ou des avantages VIP non respectés.

Avis de voyageur à ce sujet

10

Helen

14 juin 2025

·

A séjourné 4 nuits

Staff on reception always offering help and so friendly Everything was sparkling clean and modern. Fantastic decor

4

GERALD P

10 sept. 2024

·

A séjourné 3 nuits

They did not refund my breakfast. Very inflexible.

10

LAURA

25 mars 2025

·

A séjourné 3 nuits

Extremely good customer service. we were helped by Kamil and Kamil at the front desk. they both took their time to help us with restaurant suggestions, itinerary planning and even weather updates! the location is great. I loved how quiet the room was. would recommend to anyone wanting to visit Krakow.

10

Gilda

11 août 2025

·

A séjourné 1 nuit

"Friendly staff, perfect location, and even more beautiful than the photos on Expedia. Truly a 5-star experience!"

10

Peter

15 juin 2025

·

A séjourné 2 nuits

Excellent location, two minutes walk to the Old town market square, very well maintained, friendly, knowledgeable and professional staff. I can only highly recommend it.

10

Menai

2 nov. 2025

·

A séjourné 4 nuits

I would highly recommend this hotel. Its location was perfect, just a 2 minute walk to the square. The room was outstanding and very clean and the staff were very friendly and helpful. The breakfast was lovely with lots of different options. I would definitely stay here again if I return to Krakow.

10

Cathlyn

26 juil. 2025

·

A séjourné 2 nuits

We absolutely loved this hotel! We drove in to Krakow in the late afternoon and found the driving in the old city area pretty challenging. The front desk staff were absolutely amazing and helped us get our car parked and took out all of the stress with trying to navigate the streets on our own. The rooms are beautiful and the whole hotel feels clean, modern and the service is just excellent. Breakfast were phenomenal! We walked everywhere from this hotel and totally enjoyed our experience. I would highly recommend this hotel.

10

Krzysztof

19 nov. 2025

·

A séjourné 2 nuits

Great customer service

8

gillian

2 août 2024

·

A séjourné 3 nuits

We choose this hotel as it was a VIP one but very disappointed that we didn’t receive any perks at all!

10

ARKAN

18 oct. 2025

·

A séjourné 2 nuits

Great staff, very friendly, welcoming and professional. Thanks

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Exceptionnellement central et piétonnier dans la vieille ville, à quelques minutes de la place principale et entouré de restaurants et de sites touristiques ; l'accès en voiture peut toutefois être difficile.

Avis de voyageur à ce sujet

10

Amanda

11 juin 2025

·

A séjourné 4 nuits

The Hotel is in the perfect location with a 2 minute walk to the main square. It has plenty of shops, bars & restaurants as soon as you walk out of the doors of the hotel. The staff are extremely helpful, we messaged the hotel before arriving & requested an airport pickup which was responded to & confirmed within 30 minutes. We booked a deluxe double room which was outstanding. We had the most amazing stay at the hotel & would highly recommend.

10

Joe

28 févr. 2025

·

A séjourné 1 nuit

Lovely hotel, just as the pictures show. Right by the old town so location is great.

10

Fredrik

27 nov. 2025

·

A séjourné 2 nuits

Fantastiskt hotell med vackra och mysiga rum. Toppenläge för promenader i staden.

10

Peter

15 juin 2025

·

A séjourné 2 nuits

Excellent location, two minutes walk to the Old town market square, very well maintained, friendly, knowledgeable and professional staff. I can only highly recommend it.

10

Zhi

10 sept. 2025

·

A séjourné 2 nuits

This hotel is in the heart of the old town. It’s super clean and convenient to everything. We really enjoyed our stay.

10

Piotr

11 juil. 2025

·

A séjourné 1 nuit

Very good position

8

Karl

2 juil. 2024

·

A séjourné 2 nuits

Great location in old town though somewhat difficult to access by car. Had to violate a couple “no entry” signs to get there. Nice and friendly staff. Everything on par with expectations in this luxury labeled hotel, with exception of electrical issues causing non-working lift one day followed up by non-working air conditioning in our room the next day.

10

John

6 déc. 2025

·

A séjourné 3 nuits

Lovely little hotel with a wonderfully central location and very well appointed!

10

Neill

10 juil. 2025

·

A séjourné 2 nuits

Stunning hotel in the old town with easy walking access to restaurants and bars.

8

Patrick

28 août 2025

·

A séjourné 3 nuits

Ideal location to walk anywhere in old town Krakow. Close to town Main Square. Easy walk from train station.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement salué pour sa qualité et son choix, bien que certains clients aient estimé qu'il n'était pas tout à fait à la hauteur de cinq étoiles ou qu'il pourrait offrir plus de variété ; le restaurant sur place est mentionné favorablement, mais moins souvent.

Avis de voyageur à ce sujet

10

Brian

22 oct. 2025

·

A séjourné 3 nuits

We had a suite on the top floor. Very spacious, modern, clean. The hotel is a renovated palace built in the 17th century. The breakfast buffet was the best we had while in Europe, in addition to be able to have made to order pancakes , omelets.

10

Catrin

13 juil. 2025

·

A séjourné 1 nuit

Beautiful quality hotel in prime location with valet parking available which is very handy when travelling with your car. Great evening meal and breakfast 😍

10

Anton Martin

24 févr. 2026

·

A séjourné 3 nuits

Flott rom og god frokost.

8

Matthew

10 oct. 2025

·

A séjourné 1 nuit

Lovely breakfast and lots of choices, nice staff and customer oriented. The lady remembered the next day that I wanted oatmilk with my coffee, great service

10

Concetta Giovanna

29 juil. 2025

·

A séjourné 4 nuits

Hotel super centrale, pulito, camere splendide. Colazione da ampliare la scelta. Prodotti di qualità.

10

Menai

2 nov. 2025

·

A séjourné 4 nuits

I would highly recommend this hotel. Its location was perfect, just a 2 minute walk to the square. The room was outstanding and very clean and the staff were very friendly and helpful. The breakfast was lovely with lots of different options. I would definitely stay here again if I return to Krakow.

10

Steven J

17 mai 2025

·

A séjourné 4 nuits

Great location, staff, and breakfast.

10

Ingunn

4 oct. 2025

·

A séjourné 4 nuits

Veldig bra opphold på dette hotellet - flott stort rom med egen sittegruppe. Stort og godt bad med god dusj. Veldig god frokost. Anbefales.

8

François

21 août 2025

·

A séjourné 1 nuit

In the heart of Krakow. Confortable room. Good breakfast but not a 5 star breakfast.

10

Sarah

29 oct. 2025

·

A séjourné 3 nuits

Great hotel, fantastic location and gorgeous rooms and lovely breakfast. Would definitely stay there again and recommend.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $169	19 $171	20 $168	21 $214	22 $149	23 $253	24 $378
25 $140	26 $139	27 $181	28 $137	29 $177	30 $250	31 $143

di	lu	ma	me	je	ve	sa
1 $122	2 $117	3 $117	4 $117	5 $133	6 $238	7 $228
8 $133	9 $128	10 $130	11 $136	12 $151	13 $170	14 $190
15 $127	16 $131	17 $129	18 $128	19 $149	20 $178	21 $172
22 $129	23 $127	24 $127	25 $130	26 $150	27 $308	28 $263
29 $176	30 $203

Hotel Unicus Palace Old Town - Destigo Hotels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Économique

Chambre Double Deluxe

Chambre Double Premium

Chambre Double Standard

Chambre Double Supérieure

Chambre Standard avec lits jumeaux

Suite Standard

Avis des voyageurs sur Hotel Unicus Palace Old Town - Destigo Hotels

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir