Name: Hotel Unicus Palace Old Town - Destigo Hotels
Address: 13 Sławkowska, Cracóvia, Voivodia da Pequena Polónia, PL
Price range: US$ 119–US$ 306 per night
Rating: 9.23

O que pensam os hóspedes

Analisando avaliações recentes, o Hotel Unicus Palace Old Town - Destigo Hotels recebe elogios pela sua localização privilegiada na Cidade Velha, quartos modernos e elegantes e funcionários simpáticos e prestativos, com muitos hóspedes destacando um café da manhã de qualidade e estadias confortáveis no geral.

O acesso de carro e o estacionamento podem ser complicados na Cidade Velha, embora um serviço de valet esteja disponível. Os quartos são amplamente descritos como espaçosos e bem projetados, mas vários comentários mencionam ruído da rua ou problemas com o ar condicionado. A limpeza é frequentemente elogiada, com ocasionais falhas na arrumação ou manutenção. No geral, é adequado para viajantes que buscam conforto elegante e fácil acesso a pé, aceitando o potencial ruído da rua e o acesso limitado a carros.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A localização na Cidade Velha dificulta o acesso e o estacionamento de carro, embora vários hóspedes tenham usado ou apreciado o serviço de valet. Algumas avaliações mencionam instalações de lazer ou espaços comuns limitados no local.

Avaliações dos hóspedes relacionadas

10

Catrin

13 de jul. de 2025

·

A estadia foi de 1 noite

Beautiful quality hotel in prime location with valet parking available which is very handy when travelling with your car. Great evening meal and breakfast 😍

8

Lesley

1 de jul. de 2024

·

A estadia foi de 2 noites

Hotel is in a great area for access to all the beautiful sights of the city which is beautiful. Room was lovely and luxurious but I was disappointed as there was no bar or communal area in the hotel apart from the restaurant The reception is small and access is immediately up the staircase or lift. It felt as though the hotel had been split off somehow. It did not impede on our trip as Krakow is so picturesque.

8

Barbara

23 de jun. de 2025

·

A estadia foi de 2 noites

The property is absolutely beautiful! Within walking distance the main square and so many great restaurants. The staff and customer service is exceptional. The rooms are beautiful and the beds and pillows are super comfortable. Only downfall is that there is no pool or gym. They do have a partner hotel that offers these amenities down the street for an extra fee. Overall, absolutely beautiful property!

8

Donna

27 de ago. de 2025

·

A estadia foi de 5 noites

No parking - didn't find out you could pay extra to have them park for you until 3rd day. It was a struggle since my husband is mobility impaired. Parking in town is EXTREMELY limited. Also there is a Hotel Unicus close by - we started at the wrong hotel. Our room key quit working every day - minor inconvenience.

10

Timothy

27 de jun. de 2024

·

A estadia foi de 3 noites

Great location in Old Town. Most comfortable bed we had during a month of traveling around Europe. Classic, historic building but with modern features. Very clean. Friendly, helpful staff. Breakfast is extra but there is free coffee available all day, and free snacks (including wine!)in the afternoon. Highly recommended!

10

jorge

18 de set. de 2025

·

A estadia foi de 2 noites

Hotel está muy bien ubicado caminas a todos los lugares, el estacionamiento es complicado, el que está cerca cuesta 50 € medio día, es mejor usar el que está por el castillo cuesta menos de 10€ por día y te mueves en Uber o transporte para regresar al hotel . No hay aire acondicionado (no lo necesitamos) tuvimos muy buen clima, el Internet y la TV iban y venían no hay buena cobertura de wifi , el personal muy amable siempre! El desayuno muy completo hay de todo un poco mucho mejor de lo que me esperaba! Si te toca cuarto a lado de la calle si hay ruido en ciertas horas de la noche !

10

Cathlyn

26 de jul. de 2025

·

A estadia foi de 2 noites

We absolutely loved this hotel! We drove in to Krakow in the late afternoon and found the driving in the old city area pretty challenging. The front desk staff were absolutely amazing and helped us get our car parked and took out all of the stress with trying to navigate the streets on our own. The rooms are beautiful and the whole hotel feels clean, modern and the service is just excellent. Breakfast were phenomenal! We walked everywhere from this hotel and totally enjoyed our experience. I would highly recommend this hotel.

8

Karl

2 de jul. de 2024

·

A estadia foi de 2 noites

Great location in old town though somewhat difficult to access by car. Had to violate a couple “no entry” signs to get there. Nice and friendly staff. Everything on par with expectations in this luxury labeled hotel, with exception of electrical issues causing non-working lift one day followed up by non-working air conditioning in our room the next day.

10

bertrand

27 de fev. de 2024

·

A estadia foi de 2 noites

Un excellent hôtel dans sa catégorie de prix. Neuf, beau, idéalement situé. Chambres spacieuses et calmes en tout cas la mienne. Accueil simple rapide et courtois. Aller, un petit spa et ça serait topissime

10

Thomas

6 de jun. de 2024

·

A estadia foi de 2 noites

Loved the room we were in - very nicely decorated. The hotel is very convenient to the Old Town, only a few minutes to everything. Only downside is no parking onsite, but they park rhe car for you, so still convenient. Definitely recommend.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitas avaliações descrevem o hotel como muito limpo ou impecável, embora alguns hóspedes tenham notado falhas na arrumação e pequenos problemas de manutenção em banheiros e corredores.

Avaliações dos hóspedes relacionadas

10

Amanda

29 de out. de 2025

·

A estadia foi de 3 noites

The room was spotless, staff very helpful and location excellent.

10

Witold

3 de nov. de 2025

·

A estadia foi de 6 noites

Very clean . Perfect location, close to everything .

10

Ryan

30 de nov. de 2025

·

A estadia foi de 3 noites

Absolutely beautiful hotel spotless staff are nice. Could not fault it.

8

Claus

24 de jul. de 2024

·

A estadia foi de 3 noites

Dachgeschoss Zimmer mit Dachfenster, aus denen man nicht rausschauen konnte. Beim Saubermachen umgekippter Stuhl wurde liegen gelassen. Leere Flaschen wurden stehen gelassen. Statt kleiner Handtücher, drei Duschvorleger;). Der Flur war nicht sauber (voller angesammelter Staub). Insgesamt ok, aber bei der nächsten Reise dorthin werde ich ein anderes Hotel wählen, sicherlich eines mit Bar, an der man abends noch mit Leuten sitzen und etwas trinken kann.

10

Alistair

19 de set. de 2025

·

A estadia foi de 4 noites

Clean

6

Andreas

22 de jul. de 2024

·

A estadia foi de 4 noites

Really nice looking hotel, and good breakfast. Unfortunately there was too many things that was not so great, and not to be expected from a five star hotel. One out of two spot lights in the bathroom was broken, which made the shower section quite dark, and despite mentioning it several times in the reception, who promised to send someone to fix it, it was not fixed during our 4 night stay. Despite having renovated the hotel recently, the window in our room was very thin, and hardly dampened any of the noise from the street outside. There was not blackouts curtains in our room either, so the room was completely light very early in the morning, which did not comprehend well with the late night noise. When we arrived there was only a half full roll of toilet paper in the bathroom, and no spare ones. We thought that they would fill it up the next day, but that didn't happen, so we ended up having to ask for more in the reception so that we wouldn't end up running out. The overall cleanliness of the hotel was not that good either. When we arrived in the room I noticed a dead fly on the floor next to the wall. It was very easy to spot, so I left it to see if they would remove it at some point, but they never did. Also the hallways was definitely not cleaed often enough. So even though the hotel was looking really fine, there were too many errors/faults for a five star hotel, or any hotel for that matter.

10

Zhi

10 de set. de 2025

·

A estadia foi de 2 noites

This hotel is in the heart of the old town. It’s super clean and convenient to everything. We really enjoyed our stay.

10

Mathias

2 de jun. de 2025

·

A estadia foi de 6 noites

Location excellent Clean Staff excellent

10

Maria

29 de nov. de 2025

·

A estadia foi de 3 noites

Rent och fint rum. Trevlig och tillmötesgående personal. Rekommenderas varmt.

10

Karen

30 de mar. de 2025

·

A estadia foi de 3 noites

The rooms were fantastic, spacious and hotel well located. Cleanliness superb and all staff really friendly.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Quartos espaçosos e elegantes, com camas confortáveis, são amplamente elogiados; diversas avaliações citam ruído da rua e problemas recorrentes com o ar condicionado ou controle de temperatura, e alguns mencionam vistas limitadas nos quartos do sótão.

Avaliações dos hóspedes relacionadas

8

Daria

17 de dez. de 2024

·

A estadia foi de 6 noites

This is a very good hotel. Clearly recently renovated, appliances are new. Reception employees are excellent. They raise overall the rating of the hotel to me. Polite, accommodating, attentive, kind and approachable, professional and multilingual. Room functionality was off you can hear what happens in the room next to you: we woke up one night from people having sex. Very clear audio. Everytime other room occupant close the door, the lamps in our room would shake loudly. Function for room service/do not disturb didn’t work. Heat/AC didn’t work properly, always blasting cold air, and if turned off - it would get hot and stuffy quickly. Mattress was covered with a plastic protectors which makes you sweat, so points taken for that. Giving this hotel 4 Stars because of location, newly renovated interior, and wonderful employees.

8

Donna

27 de ago. de 2025

·

A estadia foi de 5 noites

No parking - didn't find out you could pay extra to have them park for you until 3rd day. It was a struggle since my husband is mobility impaired. Parking in town is EXTREMELY limited. Also there is a Hotel Unicus close by - we started at the wrong hotel. Our room key quit working every day - minor inconvenience.

10

Derek

14 de dez. de 2025

·

A estadia foi de 2 noites

Very nice and great position for old town. Room 107 superb

10

jorge

18 de set. de 2025

·

A estadia foi de 2 noites

Hotel está muy bien ubicado caminas a todos los lugares, el estacionamiento es complicado, el que está cerca cuesta 50 € medio día, es mejor usar el que está por el castillo cuesta menos de 10€ por día y te mueves en Uber o transporte para regresar al hotel . No hay aire acondicionado (no lo necesitamos) tuvimos muy buen clima, el Internet y la TV iban y venían no hay buena cobertura de wifi , el personal muy amable siempre! El desayuno muy completo hay de todo un poco mucho mejor de lo que me esperaba! Si te toca cuarto a lado de la calle si hay ruido en ciertas horas de la noche !

8

Katarzyna

23 de abr. de 2025

·

A estadia foi de 1 noite

Hotel was nice and great location, however AC was extremely loud and we couldn’t sleep with noise

8

Karl

2 de jul. de 2024

·

A estadia foi de 2 noites

Great location in old town though somewhat difficult to access by car. Had to violate a couple “no entry” signs to get there. Nice and friendly staff. Everything on par with expectations in this luxury labeled hotel, with exception of electrical issues causing non-working lift one day followed up by non-working air conditioning in our room the next day.

10

stephanie

10 de jun. de 2024

·

A estadia foi de 3 noites

Fabulous! Rooms are lovely, with large bathrooms and nice showers. Bed linens are top quality. The hotel rooms are light and bright and spacious. I would highly recommend!

10

Karen

30 de mar. de 2025

·

A estadia foi de 3 noites

The rooms were fantastic, spacious and hotel well located. Cleanliness superb and all staff really friendly.

10

Suzanne

17 de jun. de 2024

·

A estadia foi de 3 noites

We stayed at the Unicus Palace Hotel for 3 nights. From the moment we walked in, the staff were very helpful and friendly. Our room was large with a king size bed, which was extremely comfortable. The room is beautifully decorated. Bathroom is large and again beautifully decorated, including the bonus of underfloor heating. Large wardrobe with plenty of space, including a safe. Kettle with tea and a coffee machine to use. Mini bar is well stocked, though like all mini bars expensive to use, recommend to check the mini bar menu in the shelf above kettle to check prices. There is a restaurant in the hotel, we didn’t use it but it did look lovely. Location of the hotel is ideal, bars and restaurants around as well as a very short walk to the market square. We are already planning a return trip and will definitely be staying at the Unicus again.

10

Sarah

29 de out. de 2025

·

A estadia foi de 3 noites

Great hotel, fantastic location and gorgeous rooms and lovely breakfast. Would definitely stay there again and recommend.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é consistentemente descrito como simpático, acolhedor e prestativo, com funcionários proativamente auxiliando (por exemplo, com transporte e estacionamento); reclamações isoladas mencionam falta de flexibilidade ou benefícios VIP não cumpridos.

Avaliações dos hóspedes relacionadas

10

Helen

14 de jun. de 2025

·

A estadia foi de 4 noites

Staff on reception always offering help and so friendly Everything was sparkling clean and modern. Fantastic decor

4

GERALD P

10 de set. de 2024

·

A estadia foi de 3 noites

They did not refund my breakfast. Very inflexible.

10

LAURA

25 de mar. de 2025

·

A estadia foi de 3 noites

Extremely good customer service. we were helped by Kamil and Kamil at the front desk. they both took their time to help us with restaurant suggestions, itinerary planning and even weather updates! the location is great. I loved how quiet the room was. would recommend to anyone wanting to visit Krakow.

10

Gilda

11 de ago. de 2025

·

A estadia foi de 1 noite

"Friendly staff, perfect location, and even more beautiful than the photos on Expedia. Truly a 5-star experience!"

10

Peter

15 de jun. de 2025

·

A estadia foi de 2 noites

Excellent location, two minutes walk to the Old town market square, very well maintained, friendly, knowledgeable and professional staff. I can only highly recommend it.

10

Menai

2 de nov. de 2025

·

A estadia foi de 4 noites

I would highly recommend this hotel. Its location was perfect, just a 2 minute walk to the square. The room was outstanding and very clean and the staff were very friendly and helpful. The breakfast was lovely with lots of different options. I would definitely stay here again if I return to Krakow.

10

Cathlyn

26 de jul. de 2025

·

A estadia foi de 2 noites

We absolutely loved this hotel! We drove in to Krakow in the late afternoon and found the driving in the old city area pretty challenging. The front desk staff were absolutely amazing and helped us get our car parked and took out all of the stress with trying to navigate the streets on our own. The rooms are beautiful and the whole hotel feels clean, modern and the service is just excellent. Breakfast were phenomenal! We walked everywhere from this hotel and totally enjoyed our experience. I would highly recommend this hotel.

10

Krzysztof

19 de nov. de 2025

·

A estadia foi de 2 noites

Great customer service

8

gillian

2 de ago. de 2024

·

A estadia foi de 3 noites

We choose this hotel as it was a VIP one but very disappointed that we didn’t receive any perks at all!

10

ARKAN

18 de out. de 2025

·

A estadia foi de 2 noites

Great staff, very friendly, welcoming and professional. Thanks

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização excepcionalmente central e com fácil acesso a pé na Cidade Velha, a poucos minutos da praça principal e cercado por restaurantes e atrações; o acesso de carro pode ser desafiador.

Avaliações dos hóspedes relacionadas

10

Amanda

11 de jun. de 2025

·

A estadia foi de 4 noites

The Hotel is in the perfect location with a 2 minute walk to the main square. It has plenty of shops, bars & restaurants as soon as you walk out of the doors of the hotel. The staff are extremely helpful, we messaged the hotel before arriving & requested an airport pickup which was responded to & confirmed within 30 minutes. We booked a deluxe double room which was outstanding. We had the most amazing stay at the hotel & would highly recommend.

10

Joe

28 de fev. de 2025

·

A estadia foi de 1 noite

Lovely hotel, just as the pictures show. Right by the old town so location is great.

10

Fredrik

27 de nov. de 2025

·

A estadia foi de 2 noites

Fantastiskt hotell med vackra och mysiga rum. Toppenläge för promenader i staden.

10

Peter

15 de jun. de 2025

·

A estadia foi de 2 noites

Excellent location, two minutes walk to the Old town market square, very well maintained, friendly, knowledgeable and professional staff. I can only highly recommend it.

10

Zhi

10 de set. de 2025

·

A estadia foi de 2 noites

This hotel is in the heart of the old town. It’s super clean and convenient to everything. We really enjoyed our stay.

10

Piotr

11 de jul. de 2025

·

A estadia foi de 1 noite

Very good position

8

Karl

2 de jul. de 2024

·

A estadia foi de 2 noites

Great location in old town though somewhat difficult to access by car. Had to violate a couple “no entry” signs to get there. Nice and friendly staff. Everything on par with expectations in this luxury labeled hotel, with exception of electrical issues causing non-working lift one day followed up by non-working air conditioning in our room the next day.

10

John

6 de dez. de 2025

·

A estadia foi de 3 noites

Lovely little hotel with a wonderfully central location and very well appointed!

10

Neill

10 de jul. de 2025

·

A estadia foi de 2 noites

Stunning hotel in the old town with easy walking access to restaurants and bars.

8

Patrick

28 de ago. de 2025

·

A estadia foi de 3 noites

Ideal location to walk anywhere in old town Krakow. Close to town Main Square. Easy walk from train station.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é amplamente elogiado pela qualidade e variedade, embora alguns hóspedes tenham achado que não era totalmente cinco estrelas ou que poderia oferecer mais opções; o restaurante no local é mencionado positivamente, mas com menos frequência.

Avaliações dos hóspedes relacionadas

10

Brian

22 de out. de 2025

·

A estadia foi de 3 noites

We had a suite on the top floor. Very spacious, modern, clean. The hotel is a renovated palace built in the 17th century. The breakfast buffet was the best we had while in Europe, in addition to be able to have made to order pancakes , omelets.

10

Catrin

13 de jul. de 2025

·

A estadia foi de 1 noite

Beautiful quality hotel in prime location with valet parking available which is very handy when travelling with your car. Great evening meal and breakfast 😍

10

Anton Martin

24 de fev. de 2026

·

A estadia foi de 3 noites

Flott rom og god frokost.

8

Matthew

10 de out. de 2025

·

A estadia foi de 1 noite

Lovely breakfast and lots of choices, nice staff and customer oriented. The lady remembered the next day that I wanted oatmilk with my coffee, great service

10

Concetta Giovanna

29 de jul. de 2025

·

A estadia foi de 4 noites

Hotel super centrale, pulito, camere splendide. Colazione da ampliare la scelta. Prodotti di qualità.

10

Menai

2 de nov. de 2025

·

A estadia foi de 4 noites

I would highly recommend this hotel. Its location was perfect, just a 2 minute walk to the square. The room was outstanding and very clean and the staff were very friendly and helpful. The breakfast was lovely with lots of different options. I would definitely stay here again if I return to Krakow.

10

Steven J

17 de mai. de 2025

·

A estadia foi de 4 noites

Great location, staff, and breakfast.

10

Ingunn

4 de out. de 2025

·

A estadia foi de 4 noites

Veldig bra opphold på dette hotellet - flott stort rom med egen sittegruppe. Stort og godt bad med god dusj. Veldig god frokost. Anbefales.

8

François

21 de ago. de 2025

·

A estadia foi de 1 noite

In the heart of Krakow. Confortable room. Good breakfast but not a 5 star breakfast.

10

Sarah

29 de out. de 2025

·

A estadia foi de 3 noites

Great hotel, fantastic location and gorgeous rooms and lovely breakfast. Would definitely stay there again and recommend.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $190	23	24 $245
25 $132	26 $136	27 $160	28 $136	29 $170	30 $279	31 $144

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $119	2 $122	3 $139	4 $139	5 $159	6 $298	7 $239
8 $153	9 $123	10 $123	11 $130	12 $148	13 $165	14 $188
15 $124	16 $128	17 $123	18 $123	19 $150	20 $176	21 $174
22 $128	23 $128	24 $128	25 $132	26 $164	27 $306	28 $261
29 $175	30 $201

Hotel Unicus Palace Old Town - Destigo Hotels

Sobre este alojamento

Localização

Opções de quartos

Quarto Duplo Económico

Quarto Duplo Deluxe

Quarto Duplo Premium

Quarto Duplo Standard

Quarto Duplo Superior

Quarto Twin Standard

Suite Standard

Avaliações dos hóspedes sobre Hotel Unicus Palace Old Town - Destigo Hotels

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

Extras opcionais

Preços para as próximas datas