Sonesta ES Suites Providence - Airport

Breakfast was fine. I just did not feel fully safe on the property. Many units were under repair like an abandoned housing unit.

Great

I stayed for a week under multiple reservations. I unfortunately received bites on my leg the final day, or the day before my final day. I reached out to the front desk about the matter, and was told management would be in Monday. When hotels.com reached out to management, they stated I did not reach out in a suitable timeframe, when I in fact did. This was unfortunate, as I had stayed with this hotel more than any other. I will not be going back. I was simply looking for an apology, and possible a partial refund, but could not receive either.

Yes! The stay was horrible overall.

1st room the smoke keep going off as I just checked in went to desk make him aware he goes did I use the room buddy i jist left front dest less them 10min ago. 2ND got switch to new room had a funny smell I was managed 3d the shower and the was was not draining very was like taken a bath for the feet areaslow