普羅維登斯/瓦立克希爾頓欣庭飯店

Pool area wasn’t clean and never enough towels in the pool or rooms .

Went for a girls weekend. The room was clean and spacious. Staff and front desk were very friendly and the breakfast was delicious. Only thing I would have wanted differently was the hot tub wasn't very strong. Other than that I would highly recommend staying here. I also wasn't happy about paying for parking.

Stayed at this hotel in March of 2025 for the NCAA Tournament at the Amica Mutual Pavilion. Wish I could give this hotel more than 5 stars because it deserves it. Nice, quiet and clean location. All the hotel staff I encountered were friendly, aiming to help and willing to go out of their way to improve my stay. My room was clean and comfortable and the fitness center was perfect for my morning exercise. The pool and hot tub were one of the reasons I chose this hotel and they were excellent too. Breakfast the hotel served had plenty of options and was always very good. On Wednesday evening they served a dinner for guests which was delicious and convenient for me since I checked in on a Wednesday and was too exhausted from traveling to fix something on my own. If I visit the Providence area in the future I will definitely be booking this hotel, again!

The staff was excellent. The rooms were clean. The pool was the only thing that seemed to be dirty. We were the first ones in the pool in the am and there was a bandaid and a huge ball of hair at the bottom of the pool. There was also hair all around on the floor.

Excellent accommodations, comfortable bed, clean rooms, nice pool and hot tub, wonderful staff, one of the best hotel breakfasts we ever had.

Friendly staff, check in/out was a breeze! Pool, hot tub & gym were great

Great hotel and staff. Was a bit dissapointed ti find the pool being renovated as the kids were really looking forward to swimming.

A memory we will never forget! If you stay at a hotel staying at the suites here is the way to go! Much more room to spread out. The only frustration was the key card system. We kept getting locked out of our room because the card needed to be reset. The breakfast included wasnt that great either.

The place was great! I only gave it a 4 star review because the hot tub was broken. It definitely would have been 5 stars if not for the hot tub.

It was a good stay the room was clean and staff were friendly My only negative is the pool has so much chlorine our skin has red rash and our eyes were burning my toddler was coughing we lasted 5 mins before rushing to the shower to get the chemical off the kids The kids were bummed out

Room was clean

Very clean rooms. Staff inviting.

The room was dirty, as soon as I went into the room there were fruit flies everywhere. The sink was dirty from left over food it smelled disgusting. I notified the front desk and they told me there was nothing they could do due to the fact I went thru a third party. I stayed the night with my two daughters ages 10 and 11 and my son age 7 reluctantly. I will not be going back and honestly I don’t think I will be going thru hotels.com anymore.

The front desk was excellent. The bathroom and hallways could use some deep cleaning.

The surrounding is very quiet and the room is large, but the drainage in the shower is very poor and seriously blocked

My room was never cleaned beds and bathrooms where dirty

I liked that we had an accesible kitchen in the room didn’t like that most of the dishes were not properly cleaned. Although we still would have pre washed them you can tell that the cups had lipstick stains on them and a pot was not properly cleaned out. The bathroom had some mold on the ceiling. Aside from that and the bed was very hard to sleep on, we had a great time the cleaning staff were absolutely pleasant and the stay was nice and quiet and our family had a great time!

This was a great stay. Breakfast was excellent room was clean except for the dog hair in the living room area

For the price the room could have been cleaner

Sheets did not fit, shower was dirty, housekeeping looks like it was did quickly and poorly

There are working on upgrades. Bathtub feels like it’s caving in. Thermostat and microwaves are super old. Front desk staff generally unfriendly and hid behind a door.

Very nice staff. Big room and nice clean area. Unfortunately the fire place didn’t work, nor did the tv in the main room. We aren’t complainers so we worked around it. Nice big lobby. No complaints.

Very hot for the first 24 hours. Turned heat off opened the windows but took forever to cool down. Ceiling fan wasn’t usable for first 12+ hours due to it squeaking. Had to have maintenance come fix it. Could use some updating. Pretty outdated for the price. Breakfast was decent

Beds were very extremely uncomfortable. Everything else was grest

The entire staff was so friendly and accommodating. The room was large and well-stocked. The bed was very comfortable and the shower good sized. It was great

The room was large and clean. The beds were very comfortable and the gym was very nice. Breakfast was excellent, delicious food and a large variety. We would highly recommend.

Accommodations were great. Stayed in a 2 bedroom suite. Plenty of space for my husband and I along with two teenage boys. Room was clean and spacious but had a lot of extra furniture in it that did not make sense such as desk in bedroom, dresser in living room. Felt a bit crowded and unnecessary. I assume the room was under renovation as there were missing electrical socket and light plates and no door lock panel. Check in was easy. Receptionist was very pleasant. Breakfast was delicious and offered a lot of variety. Pool was nice and my boys enjoyed the basketball court very much. I would not hesitate to go back.

Great option overall, I really enjoyed the hot tub! The TV wasn’t a smart TV so accessing Netflix/Youtube etc. was not available. However, the front desk did mention that they were in the process of installing the new smart TVs.

The only suggestion was to have someone service the AC in room 326. It was extremely noisy in the bedroom as the HVAC unit is housed in a closet by the bed. So that was a bit noisy while sleeping but we were grateful for the AC given the heat! Thanks again - staff is really helpful and friendly. Appreciated having a gluten free options for breakfast. See you for our next RI visit!

The desk staff was incredibly helpful I believe his name was Ryan. The furniture in the room is looking tired and needs to be replaced. The room was clean

Upon arrival we were told that our reservation was invalid. “You booked it through a third party who never scheduled it with us.” “There are no rooms available.” NO expression of concern. NO offer to help until pressed for a solution. ZERO professionalism. ZERO consideration or compassion. Condescending. Rude. Unfriendly. Ashley at the front desk was the absolute worse of customer service that we’ve ever experienced. We will NEVER go back to this facility.

3X, no staff was available at obby and were very slow to respond. During check out at 4:30am, no staff was available in the lobby and after lengthy clapping and wait, one showed up sleep walking. On another note, the manager told me to bring down the trashes to lobby and the other staff said why did you bring the trashes here. However, many thanks to the kitchen staff for the delicious breakfast, they were awesome.

Very clean rooms. Staff inviting.

The staff was very accommodating.

Ashley and other staff were very helpful and gave us great recommendations for exploring Rhode Island.

Staff was very friendyl, our room was clean

I booked this through hotels.com - I don't think I will do that again, since hotels.com didn't update their site to include the fact that the pool/hot tub were closed. We picked this location primarily for that but in addition to some other amenities like the free breakfast (which was great). When we arrived we were super disappointed. Felicia and Ryan immediately came to help. Actually searching other hotels for us after learning we were having a girls weekend. Not just telling us hotels, but searching. It allowed us to make a connection to the hotel. We ultimately decided to stay. They treated us with some champagne and then when our room didn't have king bed (as I booked on hotels.com) they upgraded us. They made us feel important and valued. They made the difference in us deciding we were going to stay. All the rest of the staff was wonderful too. I believe it was Ashley that assisted us too. We got a late check out and spent the afternoon in the lobby area which was awesomely set up for lounging, watching TV (with a fireplace) AND playing games. One of the girls was waiting for her flight so this made for a perfect place to hang. Next time I book directly. But many thanks for helping our weekend be fun and carefree.

The desk staff was incredibly helpful I believe his name was Ryan. The furniture in the room is looking tired and needs to be replaced. The room was clean

Staff was very friendly and professional. Facilities were great. Had a small group of family members visit with me in the lobby/dining area. Very convient.

The staff was polite and helpful. Unfortunately, my door lock needed a new battery. But they were quick in correcting the problem.

Check in/out was a breeze, people were kind, location was convenient

Located in a nice quiet area close to airport.

Convenient location

Suitable for our brief stay. Located in an industrial park. No walkable venues nearby.

Close to the airport, clean , spacious & friendly staff

Near the airport Easy to return a rental car

convenient. off the beaten path. nice person at front desk.

The location is close enough to Providence-Warwick without the higher prices. It is conveniently located by the airport which has a good amount of bars and restaurants within a short drive. The suite had comfortable pillows and beds we will be returning

Nice hotel about 12-15 min outside of downtown Providence with some pretty decent breakfast included. They even have a taco bar for breakfast. Pretty nice pool/hot tub area that we saw but never used. All in all, I would definitely stay here again.

This hotel was very nice. Super comfortable bed. Easy drive to Providence.

Best free hot breakfast I’ve had in YEARS!

The morning breakfast/coffee area was pretty underwhelming. If you're going to offer it, you need to staff it properly and have food available. Not having utensils because "they're being washed" could be an issue to eat.

Stayed at this hotel in March of 2025 for the NCAA Tournament at the Amica Mutual Pavilion. Wish I could give this hotel more than 5 stars because it deserves it. Nice, quiet and clean location. All the hotel staff I encountered were friendly, aiming to help and willing to go out of their way to improve my stay. My room was clean and comfortable and the fitness center was perfect for my morning exercise. The pool and hot tub were one of the reasons I chose this hotel and they were excellent too. Breakfast the hotel served had plenty of options and was always very good. On Wednesday evening they served a dinner for guests which was delicious and convenient for me since I checked in on a Wednesday and was too exhausted from traveling to fix something on my own. If I visit the Providence area in the future I will definitely be booking this hotel, again!

The room was large and clean. The beds were very comfortable and the gym was very nice. Breakfast was excellent, delicious food and a large variety. We would highly recommend.

Accommodation was just ok, beds comfortable. Room clean but somewhat dated. Hallways were dirty. Breakfast setup was a mess - dining room not clean, staff couldn’t keep things moving efficiently - missing forks, napkins, juice, food stuff emptied, etc.

Staff st front desk was simply excellent and courteous Breakfast was out of this world

It was a very nice stay. The hotel was well kept, the staff were friendly and helpful. They had the best hotel breakfast that I have ever experienced, & there were people we could ask about food allergies during breakfast time. One could tell some things were worn, but they were reasonably well kept.

Friendly and responsive staff, nice variety at breakfast, and comfortable room.

Older but clean. Breakfast was great and staff were helpful. Workout room has the bonus of free weights.

Front desk was very pleasant and informative. Hotel room was very clean, breakfast tasty and the kids enjoyed the pool!