Best Western Plus Bentley Hotel

Breakfast was excellent, the rooms are a bit dated & the A/C didn’t work in my room

Good breakfast

Room nice enough. Tv bit temporamental. Pool not open , staff on desk absolutely wonderful . Most impressive I’ve seen for a long while . Didn’t have breakfast or go in bar. Very good value stay .

Room was not clean, asked to be moved to another room, this one was not that much better and no real apology. Foot order for dinner was wrong and during my meal I was asked to move table to accommodate a larger party that wanted to eat, not ideal when all other diners are looking at you. I’ve stayed here several times before but this visit was very poor.

Reception staff on arrival were excellent, allowing us to book in early. The room was very good; spacious and clean with everything working. After the crematorium service for our friend, the wake was held at BH. There were a lot of people at the wake but the BH staff looked after everyone very well and the food was wonderful. We stayed for a meal with 3 friends in the restaurant and this meal was superb. Delicious food and excellent service. Overall, an absolutely wonderful one evening stay. As close friends of the City of Lincoln Freemen's Guild we are always delighted to use Bentley Hotel and staying overnight for for 2 or 3 days at the BH is a real treat.