Name: Old Swan & Minster Mill
Address: Old Minster, Minster Lovell, Oxfordshire (condado), GB
Price range: 155 US$–318 US$ per night
Rating: 8.13

Opiniones de los huéspedes

En las últimas opiniones, Old Swan & Minster Mill impresiona por sus pintorescos terrenos en las Cotswolds y su encanto histórico, aunque los huéspedes informan de experiencias mixtas con las habitaciones y el servicio, y problemas recurrentes con el Wi‑Fi y la conectividad móvil que afectan a la comodidad y a los viajes de trabajo.

Muchos comentaristas apreciaron su política de aceptación de perros y el espacio exterior adecuado para familias. Las instalaciones, como el spa, reciben elogios, pero el acceso a la piscina y al spa a veces está limitado a las reservas de tratamiento y los bares pueden verse desbordados cuando hay mucha gente. Las opiniones sobre la restauración varían: las cenas suelen ser impresionantes, mientras que el desayuno es frecuentemente lento o decepcionante. Espere una estancia pintoresca más adecuada para la relajación que para una conectividad fluida.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los huéspedes destacan un spa bien valorado, pero el acceso a la piscina y al spa suele estar limitado a quienes tienen tratamientos. Los bares pueden tener poco personal durante eventos concurridos, y algunos mencionan una piscina fría y tumbonas limitadas.

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6

Dan

5 may 2025

·

Se alojó 2 noches

Lovely setting, room relatively clean, carpets had a lot of dirty stains, cobwebs in the roof, bad drain smell in the bathroom, walls very thin , could hear morning alarms from the room next door, also not aware of the hidden cost for using the small swimming pool ,

10

Alison

11 dic 2024

·

Se alojó 2 noches

It was an amazing find . With a 1st class spa with staff who were so professional !

8

Aman

17 mar 2025

·

Se alojó 3 noches

Property is located in lovely scenic surroundings, on site food and drink options and good spa. However property is now dated in areas and needs some updating and additional staff numbers are needed

8

Brad

11 nov 2024

·

Se alojó 1 noche

Nice setting and convenient location, with decent parking. Staff in the spa were great and treatments excellent although the spa itself a bit underwhelming; pool a bit cold, steam room quite small, limited loungers and special effects showers hard to use. Standard room decent with a comfortable large bed, small but nice bathroom and the usual amenities. Proximity of the windows on the ground floor to the path outside a bit disconcerting but ok. We thought the main accommodation hall looked like a prison and a few plants and better lighting could have made it really inviting and modern. Wildings restaurant delivered an excellent dinner but while the staff were pleasant enough they came across as completely out of their depth compared to the fine dining offered. At least one experienced head wait person should have been around. The dining room itself is very nice. Breakfast was very average and took ages to arrive. Overall staff were friendly. Went to the Old Swan for a pre dinner drink hoping for a warm cosy ye old pub but the inside didn’t match the inside which was cold (why wasn’t the fire on?) and lifeless even though there were a few people in there. The staff also struggled to deal with 3 people at the small bar. Would strongly suggest a refit and pepping up the staff but until then don’t bother as there’s much better pubs a stone’s throw away. All in all had a good time and would go back if only for the excellent spa staff and treatments and a meal in Wildings.

6

Katie

26 may 2025

·

Se alojó 1 noche

We were celebrating our 20th Wedding anniversary so wanted a spa hotel and something a bit special. First impressions were very good and we started our afternoon in the spa of which I couldn't fault. The 2 staff were really welcoming and the treatments were fantastic. The spa facilities were really lovely. Our room wax really nice and spacious...we had booked a suite so that we could have more space and a bath. However, when I went to use the bath, the plug wouldn't fit properly. It didn't even have a seel, so unfortunately I couldn't use the bath! We paid £315 for this room specifically to have a bath tub, it was such a shame.

4

Christian

8 sept 2024

·

Se alojó 1 noche

Not as advertised, bad location, no gym as advertised, extremely uncomfortable bed, unhelpful staff, couldn’t use spa even when nobody was using it, slow restaurant, the list goes on. Don’t waste your time or money.

4

Alex

3 dic 2025

·

Se alojó 1 noche

On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.

6

Christopher

2 oct 2024

·

Se alojó 1 noche

We thoroughly enjoyed our stay with friends in an adjacent chalet. Unfortunately we were denied use of the swimming pool because we had not booked spa treatments and the dinner while very nice was vastly overpriced for the fare received

6

James

6 jun 2025

·

Se alojó 1 noche

The Hotel was lovely . But there was a wedding on the night of our stay and there was not enough staff . The bar was understaffed and waited for ages for drinks . The bar staff kept disappearing to the wedding . The bar kept running out of drinks and cocktail mixers .

8

Daniel

6 may 2024

·

Se alojó 1 noche

The hotel is in an idyllic setting and well presented. Sadly, the spa facilities are only available to guests who purchase a treatment. There was some confusion with communication: I received an email telling me the hotel was closed after I had booked and indeed there was a sign at the entrance of the hotel indicating it was closed, when it was not. The dinner menu was not the most appealing, although the food served was good. Breakfast did not quite meet expectations. Overall, good and I had a pleasant stay.

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Limpieza

La limpieza es inconsistente, con menciones repetidas de telarañas, polvo, baños con moho y limpieza incompleta junto con pequeños problemas de mantenimiento.

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2

Jack

5 ago 2024

·

Se alojó 1 noche

Someone had already been and enjoyed my room I was moved but to another room with dirty mugs and half used milk in the fridge I guess they’d been to busy to overlook these issues so will never choose to return on this basis very beautiful area though

4

Andrew

21 sept 2024

·

Se alojó 1 noche

Bath plug blocked by hair and toilet struggled to flush

6

Dan

5 may 2025

·

Se alojó 2 noches

Lovely setting, room relatively clean, carpets had a lot of dirty stains, cobwebs in the roof, bad drain smell in the bathroom, walls very thin , could hear morning alarms from the room next door, also not aware of the hidden cost for using the small swimming pool ,

4

GAIL

11 nov 2025

·

Se alojó 1 noche

This is far from a 5 star hotel! Not sure who or how they got that rating. The rooms and corridors were not clean. Heavy dirt and cobwebs all over fans and room corners. We realize this is a 600+ year old hotel but the linens, drapes and fabric decor are in dire need of updating. The staff was not warm and friendly here either relative to all of the other hotels we stayed at during our 2 week UK visit. Very disappointed since this was our last night in England.

4

Kayla

30 nov 2025

·

Se alojó 1 noche

Non existent customer service. No wifi at all during the stay, room lacked basic amenities, only toiletries provided in the room were shower gel and shampoo, 1 roll of toilet paper. Room needed some basic maintenance as wallpaper was cracking as well as the ceiling paint. we had a broken light switch, reported to front desk and no one was sent to fix it. My partner called ahead of time as we got engaged the day we checked in and was assured they would set special something up in our room. They did not accommodate this request, he spoke to concierge about this and the lady could not have cared less. A real shame as the grounds are absolutely beautiful and the bar staff were lovely, however the maintained rooms and poor customer service/ lack of care was a real turn off and a disappointing stay as a result.

4

Peter

16 jul 2025

·

Se alojó 1 noche

Business stop over. Arrived before check-in time but no effort to see when room would be ready. Was staying in pub part of hotel but they didn't have my booking, not a good start. Very poor phone signal at hotel, often no coverage at all, and internet wasn't connecting so was left unable to operate for work as I would normally do on a trip like this. Room as tired, especially bathroom. Expected better for £170/night. Good things: comfy bed, quiet, excellent food. Unfortunately outweighed by poor things, won't stay again for business, doesn't suit it.

4

Alex

3 dic 2025

·

Se alojó 1 noche

On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.

6

SEAN

16 feb 2025

·

Se alojó 1 noche

Although understanding it’s an old place, the bathrooms needed desperately updating and a deep clean. This was due to mold and heavy dust. WiFi didn’t work day 1 but did day 2.

4

John

23 ago 2024

·

Se alojó 1 noche

The hotel was tired and a bit shabby. Bottles and glasses not cleared away for over 24hours and bird poo all over the exterior staircase outside the room. For £350.00 a night I would expect a little more. I’d also expect to be able to use the hotel pool. I couldn’t.

6

James

22 sept 2024

·

Se alojó 1 noche

Feature Room was not great, shower pressure poor and shower head didn't stay put, water temperature intermittent and barely warm enough. No marshmallows for the outdoor fire, opened bottle of milk in the fridge, two single beds pushed together and not bolted but even when I managed to bolt them it was so uncomfortable trying to sleep we might as well have had 2 single beds separately. When moving beds which was easy to do as they were on wheels and hard floor it became obvious only partial cleans of the room were being done as behind the bed was filthy dust, dirt and hair everywhere. The bathroom skirting and all skirting was dusty. Grout on floor tiles coming out and generally tired everywhere. All in all not worth £300+ per night, if you charge this amount you have to at least have a clean room to start with!

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Habitaciones

La calidad de las habitaciones varía: algunas suites son espaciosas y tranquilas, mientras que otras se sienten pequeñas o anticuadas, con paredes delgadas y problemas de calor debido a la falta de aire acondicionado. El Wi‑Fi y la señal de móvil suelen ser poco fiables en las habitaciones.

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4

David

26 jun 2025

·

Se alojó 4 noches

Let’s start with the positive, beautiful location and convenience for exploring and love the history of the buildings. That history comes with downsides, rooms are very small, drains always blocked and the towel rail was burning hot the whole time. Our room was next to the kitchen so always noisy. The service was inconsistent (mostly bad) and the food was average to poor (called it a risotto but came out looking like week old sushi rice). Much potential but needs some TLC, staff training and leadership.

8

Daria

6 ene 2024

·

Se alojó 5 noches

It was a great break. Only issue was the 24/7 music from the public system,the speaker in the dining room was right under my bedroom. Being an old building the soundproofing is non existent

10

Teresita

2 oct 2025

·

Se alojó 4 noches

No WiFi - and thin walls, noisy at times but staff and food beyond amazing - upside surprise on food and staff couldn't be more helpful. Rooms are small. Beware when they have weddings not to be in front of venue - very noisy

10

Thane

24 sept 2025

·

Se alojó 1 noche

We stayed in a garden suite. It was excellent and very peaceful. The grounds are beautiful and it was nice to be in such a peaceful spot. The room was spacious and the bathroom was well appointed. I highly recommend this hotel.

8

T W

30 may 2023

·

Se alojó 2 noches

The kitchen extractor air con was noisy from 7:20 am until 10:30pm Opening windows was not a nice experience - except late at night People were very nice & helpful

8

Samantha

25 jun 2025

·

Se alojó 1 noche

Beautiful setting, room was nice and just basic amenities considering it was £300+ for the night there was no added extras. Nothing particularly stand out for this hotel. Breakfast was very slow and food ok. No phone signal, and wifi very poor.

4

Rosa

13 jul 2025

·

Se alojó 2 noches

We stayed at the Minster Mill during summer and, while the grounds and setting are truly beautiful, the experience left a lot to be desired. The rooms have no air conditioning, which we were aware of, but when our fan broke, we were told there were no replacements. Only after pressing did they find one, which was barely functional. The following day we requested a proper replacement and were told it would be handled—no one followed up. Luckily, we had a cousin nearby who lent us a working fan. Service overall was disappointing. The bedside lamps were faulty and required fiddling to work. Staff seemed indifferent and not particularly warm or helpful. The only real moment of good service was from a lovely lady who offered our dog a bowl of water as we passed through the grounds—sadly, that was the best hospitality we received all weekend. Wouldn’t recommend staying here in the summer unless you want to sizzle through the night. It’s a shame, as the setting is gorgeous but the service and comfort levels just didn’t live up to expectations.

6

Joy

27 dic 2025

·

Se alojó 1 noche

We stayed in the garden suite as we had the dog with us. The room was ok but a bit tired. Bonus to have two bathrooms! Good and spacious and works for a family. Very frustrating though that there was no phone signal or WiFi available in the room and this wasn’t clear from the outset. And given the cost of the stay, would expect this to be better. Breakfast was mediocre and had to send back to be cooked better but was barely changed. Service was good in the restaurant. Reception staff not quite so good.

4

Robin

1 dic 2025

·

Se alojó 1 noche

Rooms are nice, with great facilities in room and also on site. Restaurant has great food. However there is an inherent problem with the WiFi connectivity at this location and being in a valley the mobile signal is none existent in rooms also. For those travelling for business like myself, and working with confidential data, connecting to a hotspot in a bar is less than ideal. With no mobile signal in rooms is borderline dangerous as you are uncontactable should any emergency occur. It’s my 3rd or 4th time staying and only once has the WiFi been working properly, so don’t be led to believe it’s a temporary or one off issue upon arrival. It’s such a shame as it’s a fantastic location and should the WiFi be sorted, would stay there more often.

4

Tracy

1 dic 2025

·

Se alojó 3 noches

The first time ever we left a weekend break a day early. The room was unbearable. So hot even with heating off and windows open. Very noisy it felt like we were sleeping in a boiler room. The bed was uncomfortable we had to ask for extra pillows to fill the gap between the bed and mattress as the pillows disappeared down the gap during the night. The sheets rustled like a crisp packet. The hotel had no WiFi which reception made out was a temporary problem but had a sign printed and framed! After reading previous reviews this is a longer term problem. This was not a 4 star hotel as advertised.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal suele ser amable y servicial, pero el servicio puede ser lento o desorganizado, con un seguimiento limitado por parte de la recepción o la dirección y se han notado casos ocasionales de grosería.

Reseñas de huéspedes relacionadas

6

Natasha

29 dic 2024

·

Se alojó 1 noche

Reception staff didn’t seem to know what they were doing very slow also seemed to be an violent incident with cleaning staff in corridor very noisy constant banging Beautiful area and restaurant was lovely great location

10

Robin

1 may 2025

·

Se alojó 1 noche

Absolutely stunning hotel in the Cotswolds, really picturesque location and great facilities in a super comfy and stylish room! Very attentive front of house and wait staff in the restaurant. Delicious well prepared food too! Highly recommend and will definitely be visiting again in the future!

10

john

30 abr 2024

·

Se alojó 1 noche

Brilliant stay, check in was quick and smooth. Show to our rooms which were clean and spacious with large king bed. Staff were excellent during the stay and even did us a meal which wasn't on the recently updated menu. Breakfast freshly cooked and again adapted the choice for my colleague.

6

Stewart

18 may 2025

·

Se alojó 1 noche

The hotel is set into lovely quiet surroundings and has a lot of potential but their are so many little problems here, for 1 no aircon which made for an uncomfortable stay, they did provide a fan but it's not going to do what Aircon would, the rooms are expensive, we had a junior suite and it might as well have been a standard room, broken tile in the bathroom, missing plug in the sink, seems no one can decide what colour the finishing should be it's a mix of chrome, brass, black & white! The whole restaurant setup is weird meals in the hotel and breakfast across the road? And the wilding experience which we paid £65 per person for, was just weird, not a taster and not tapas, it was like a 3 course meal brought out all at the same time, don't know what the chef is thinking but it misses the mark, One positive are the staff, who are friendly and helpful.

6

Paul

26 jun 2025

·

Se alojó 3 noches

A location and property with a lot of potential and yet to label itself "luxury" means a focus on the detail is required, and staff attitude and demeanour that reflects such a claim. Breakfast at the Old Mill was bland and uninspiring, and certainly not worth the £20 + service charge (!!) we were surprised with on our bill at checkout. This was not helped by the terrible attitude of the staff on our 2nd morning. Responding with obvious distain when we ask for an extra Espresso or when we pointed out they had got our order wrong...

10

Megan

12 abr 2025

·

Se alojó 2 noches

We had an amazing stay at Minster Mill! The staff was incredibly helpful and accommodating and made our stay especially enjoyable. We visited with our three young sons and they loved exploring the grounds and playing outside. It was a beautiful property and very welcoming to our family.

4

Alex

3 dic 2025

·

Se alojó 1 noche

On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.

6

Louise

16 nov 2024

·

Se alojó 1 noche

Hotel and room itself (junior suite) were stunning, however unfortunately a few things took the shine off. One particular staff member in the restaurant on our arrival day was very rude and made us feel very uncomfortable, to the point I was actually quite upset and we left the area. Very unnecessary and we were made to feel unwelcome there, despite only one customer being in the restaurant at the time. Room itself was lovely, a few minor issues with a broken shower and item missing from the minibar, finding someone else’s socks in the drawer. King size bed was two beds pushed together - no problem with this but both slightly different heights with a dip in the middle so not ideal. Majority of staff we came across were friendly and polite. Such a shame about a few things that put a negative slant on the whole stay, which has been for a special occasion and only our second night away without the kids in 4 years.

10

Ella

7 jun 2024

·

Se alojó 2 noches

Had a lovely stay here and the staff were wonderful! Definitely will come back

6

Adrian

2 sept 2024

·

Se alojó 2 noches

A very disappointing stay. A very pretty property in a lovey location let down by poor staff and a lack of management. No i will change my mind of this . The staff were not bad they clearly had been given no training and no direction, after complaining 3 times in 2 days. nobody sorted any of this issues nor did management every get back to us. save your money and book somewhere else

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ampliamente elogiado por su pintoresco y tranquilo entorno a orillas del río en las Cotswolds, conveniente para explorar ciudades cercanas como Burford y Witney.

Reseñas de huéspedes relacionadas

10

Philip

8 jun 2023

·

Se alojó 2 noches

Very much enjoyed the quirkiness of staying in a 15th century inn! Our room had wonderful beams and rafters. Really interesting history - Richard III stayed there. The staff were always helpful, attentive and polite, and the food was good. Overall a great place for our short break, with Witney and Burford in easy reach.

10

Adam

29 dic 2024

·

Se alojó 2 noches

Amazing stay in a quiet little village about 20 minutes drive from Oxford, Burton on the water. 5 minute drive from Burford which is amazing and 5 minutes from Diddly Sqt. Farm and pub. The Swan pub opposite is so cosy.

10

Thomas

26 abr 2024

·

Se alojó 1 noche

Beautiful island in the middle of the Cotswolds. Two restaurants available, parking included on site and an amazing location at a river. Cute walks through the countryside. Old mill beautifully remodelled.

10

Kerry

27 jun 2025

·

Se alojó 1 noche

Set on amazing grounds so peaceful ended up booking an extra nyt it was that nice!

8

Kate

2 mar 2025

·

Se alojó 2 noches

Excellent location in charming countryside and just a short drive to Witney and Burford. Staff were helpful and welcoming. Historic property with traditional pub feel, a log fire, cosy armchairs and nice gardens. Food in the pub was standard pub fare, fairly average and expensive but you are paying for the location. We had a lovely stay here.

10

Donna-Marisa

1 jun 2025

·

Se alojó 5 noches

Beautiful setting, great location for exploring the Cotswolds. Reception staff extremely friendly and helpful

10

Louis-Ernest

15 dic 2024

·

Se alojó 1 noche

Nice area, very cozy and welcoming. The surroundings are really cute. Prepare to come with boots because the walks can be very muddy.

8

Ian

6 ago 2025

·

Se alojó 1 noche

A lovely 14th century coach house with all the quaint and eccentric things that come with it.

8

Aman

17 mar 2025

·

Se alojó 3 noches

Property is located in lovely scenic surroundings, on site food and drink options and good spa. However property is now dated in areas and needs some updating and additional staff numbers are needed

10

Chris

12 jun 2025

·

Se alojó 1 noche

Beautiful hotel, by the river.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La cena suele ser agradable, pero el desayuno es frecuentemente lento o decepcionante; algunos huéspedes encontraron los platos promedio o caros, mientras que otros elogiaron la calidad y la flexibilidad.

Reseñas de huéspedes relacionadas

8

John

5 dic 2024

·

Se alojó 1 noche

We had a lovely stay at the Minster mill, we have been a few times before the renovation and enjoyed it more the first few times. However, there were some positives this time around, the food was lovely in the Wildling restaurant. The young gentleman serving us was very nice at the restaurant and Lucy was awesome too, she made the evening very enjoyable and was great company! The room overall did look quite tired despite the renovations and lacked a little character however, the outdoor terrace in the room was lovely. The area is lovely and there are some very pretty places to visit so overall still a very positive experience. On previous visits we have brought our pet Cat along for the stay as this hotel was meant to be pet friendly, however this time around we were told by reception it was only exclusively dog friendly not pet friendly which we found a little frustrating as this was never an issue in the past here or other pet friendly hotels.

6

Robert

17 ago 2024

·

Se alojó 1 noche

Nice place, let down by breakfast Eggshell in poached egg and tasting of vinegar, cold black pudding.

10

Robin

1 may 2025

·

Se alojó 1 noche

Absolutely stunning hotel in the Cotswolds, really picturesque location and great facilities in a super comfy and stylish room! Very attentive front of house and wait staff in the restaurant. Delicious well prepared food too! Highly recommend and will definitely be visiting again in the future!

8

Samantha

25 jun 2025

·

Se alojó 1 noche

Beautiful setting, room was nice and just basic amenities considering it was £300+ for the night there was no added extras. Nothing particularly stand out for this hotel. Breakfast was very slow and food ok. No phone signal, and wifi very poor.

8

Brad

11 nov 2024

·

Se alojó 1 noche

Nice setting and convenient location, with decent parking. Staff in the spa were great and treatments excellent although the spa itself a bit underwhelming; pool a bit cold, steam room quite small, limited loungers and special effects showers hard to use. Standard room decent with a comfortable large bed, small but nice bathroom and the usual amenities. Proximity of the windows on the ground floor to the path outside a bit disconcerting but ok. We thought the main accommodation hall looked like a prison and a few plants and better lighting could have made it really inviting and modern. Wildings restaurant delivered an excellent dinner but while the staff were pleasant enough they came across as completely out of their depth compared to the fine dining offered. At least one experienced head wait person should have been around. The dining room itself is very nice. Breakfast was very average and took ages to arrive. Overall staff were friendly. Went to the Old Swan for a pre dinner drink hoping for a warm cosy ye old pub but the inside didn’t match the inside which was cold (why wasn’t the fire on?) and lifeless even though there were a few people in there. The staff also struggled to deal with 3 people at the small bar. Would strongly suggest a refit and pepping up the staff but until then don’t bother as there’s much better pubs a stone’s throw away. All in all had a good time and would go back if only for the excellent spa staff and treatments and a meal in Wildings.

6

Paul

26 jun 2025

·

Se alojó 3 noches

A location and property with a lot of potential and yet to label itself "luxury" means a focus on the detail is required, and staff attitude and demeanour that reflects such a claim. Breakfast at the Old Mill was bland and uninspiring, and certainly not worth the £20 + service charge (!!) we were surprised with on our bill at checkout. This was not helped by the terrible attitude of the staff on our 2nd morning. Responding with obvious distain when we ask for an extra Espresso or when we pointed out they had got our order wrong...

4

Alex

3 dic 2025

·

Se alojó 1 noche

On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.

8

Daniel

6 may 2024

·

Se alojó 1 noche

The hotel is in an idyllic setting and well presented. Sadly, the spa facilities are only available to guests who purchase a treatment. There was some confusion with communication: I received an email telling me the hotel was closed after I had booked and indeed there was a sign at the entrance of the hotel indicating it was closed, when it was not. The dinner menu was not the most appealing, although the food served was good. Breakfast did not quite meet expectations. Overall, good and I had a pleasant stay.

10

Carly

9 dic 2022

·

Se alojó 1 noche

Lovely stay in a beautiful countryside location. The hotel room was well equipped, the venue itself has lots of charm and character and the staff were very friendly. Food was amazing!

6

Hannah

1 ago 2024

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Se alojó 1 noche

Loved the location and surrounding area and the reception staff were really helpful and informed. It was an except hot day and the air conditioning was less than useless. Never spent a more uncomfortable night. The whole breakfast experience was awful. The lady that meet us was rude and off hand, they were definitely under staffed and every request was meet with ‘I can but that will take some time’. That was a simple request for more milk and then coffee. There were no options for my child for breakfast that weren’t overly complicated and fussy. I know it’s an al a carte menu, but if the hotel caters for children then shouldn’t the menu too. We weren’t asking for much and maybe just a plain cereal or other spreads for the toast, but it was meet with a straight up no. Overall it wasn’t worth the extra amount we paid and the experience put me off staying again.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	151 US$
febrero	160 US$
marzo	164 US$
abril	160 US$
mayo	213 US$
junio	209 US$
julio	223 US$
agosto	234 US$
septiembre	208 US$
octubre	194 US$
noviembre	164 US$
diciembre	181 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $155	21	22 $157	23 $268	24 $235
25 $160	26 $170	27 $166	28 $174	29 $216	30 $235	31 $257

DO	LU	MA	MI	JU	VI	SA
1 $167	2 $196	3 $174	4 $169	5 $216	6 $234	7 $307
8 $170	9 $176	10 $170	11 $254	12 $183	13 $234	14 $318
15 $169	16 $169	17 $170	18 $177	19 $171	20 $245	21 $316
22 $169	23 $176	24 $194	25 $172	26 $186	27 $299	28 $312
29 $176	30 $177

Old Swan & Minster Mill

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Deluxe Room, Old Swan

Feature Room

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Garden Room

Garden Suite, Old Swan

Swan Cottage

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Superior Room, Old Swan

Classic Room

Hilltop Classic Room

Classic Room, Old Swan

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