ARCOTEL Wimberger Wien

Pænt og rent men ingen rengøring, tømning af skraldespand eller opfyldning af kaffe under vores ophold. Havde 4 overnatninger. Venligt personale. Beliggenheden er god og nem til offentlig transport.

God morgenmad, spa fint og rent og behjæpsomt personale

Hotel has a green policy so no cleaning of rooms change of towels or bedding unless upon request which I get on one or two night stays. We stayed 7 nights in a suite with a separate living room/ lounge which I think should have been cleaned at least once during our stay without having to request it and for which you had to give 24 hours notice if you reminded yourself to do so which whilst enjoying your holiday is not first on your mind. Our towels where changed daily as requested on check in but we where emptying out own rubbish / trash as not always able to find a housekeeper on our floor to request its removal. Not a big chore but some guests might think they shouldn’t have to do so in a four star hotel. The guest has to phone use a QR code or find a member of staff not always ideal for requests. Breakfast selection was good and staff pleasant and friendly. Overall a lovely stay but the hotel may need to consider tweaking their green policy based on the number of nights booked.

Zimmer war schön aber das Beistellbett war nicht nutzbar - klappte einfach immer wieder ein Dafür war das Frühstück hervorragend

Great rooms, has an amazing restaurant downstairs as well! Staff is quick to respond and friendly.