Name: Best Western The Royal Chase Hotel
Address: Royal Chase Roundabout, Shaftesbury, Condado de Dorset, GB
Price range: 88 US$–153 US$ per night
Rating: 7.48

Opiniones de los huéspedes

Según las reseñas recientes, el Best Western The Royal Chase Hotel es elogiado por su personal amable, habitaciones espaciosas y una ubicación conveniente, mientras que las críticas recurrentes señalan interiores anticuados, limpieza inconsistente y pequeños problemas de mantenimiento, además de un horario limitado en el bar y experiencias variables en el desayuno.

La piscina cubierta y la sauna son una ventaja popular, aunque se mencionan cierres ocasionales, cargos adicionales y áreas desgastadas. Los huéspedes también señalan problemas con el control de la temperatura y el baño, como habitaciones muy calientes sin aire acondicionado, poca presión de agua y ruido ocasional de equipos externos. En general, espere comodidades prácticas en una ubicación conveniente, junto con algunas áreas anticuadas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

La piscina cubierta y la sauna son una característica bien valorada, aunque los huéspedes señalan cierres ocasionales, cargos adicionales y algunas áreas desgastadas. El horario del bar es limitado y el espacio se siente anticuado, mientras que el estacionamiento es generalmente fácil; tenga en cuenta que no hay ascensor.

Reseñas de huéspedes relacionadas

8

Richard

1 dic 2024

·

Se alojó 2 noches

Disappointed that there was a charge for pool and sauna each day - we didn’t use it

8

Robert

5 sept 2024

·

Se alojó 1 noche

Sadly pool was out of action . Staff were very friendly and helpful. Room was clean and comfortable. We had difficulty getting the shower to run hot but this was solved by running the bat hot tap for a while.

8

David

10 dic 2022

·

Se alojó 2 noches

They need a lift in the property.for elderly people.

2

Jacqueline

9 sept 2023

·

Se alojó 3 noches

Bar only open 6-9 pm. Dinner only 6.30-8.30!! Slimming world staff parking in one of only 2 blue badge spots. Staff great especially afternoon/ late reception and breakfast servers

10

Margaret

23 dic 2023

·

Se alojó 1 noche

Excellent faciliities. We enjoyed having the swimming pool. The bedroom and bathroom was comfortable and spotlessly clean. Staff were very helpful, both on Reception and in the breakfast area. The breakfast menu was great . Car parking was sufficient. There was no traffic noise and the grounds were attractive and well kept.

6

David

13 feb 2025

·

Se alojó 3 noches

The bar and restaurant let this place down. The bar is spartan, like a school 1950s canteen, and had a filthy main glass table with ripped 2 year old "Good housekeeping" magazines laying on top....there's a misnomer. My room was spotlessly clean and bed very comfortable. Ate in the restaurant on my first night as it was bitterly cold and freezing outside, so didn't fancy going out. There was no heating on in the restaurant, when i asked why I was told it was on a timer. Ridiculous!

8

Connie-Louise

27 ago 2025

·

Se alojó 1 noche

Super friendly staff, accommodating, great food for both dinner and breakfast. Large room, plenty of towels, lots of choice for teas/coffee. The pool was lovely and warm, great for all ages. A few tiles were a little run down around the pool and windows were cloudy but this was minor. I would also advise descaler/filter for the kettle.

8

Susan

24 nov 2024

·

Se alojó 1 noche

There was no lift

6

john

8 ago 2025

·

Se alojó 2 noches

Hotel was quite tired and we were very disappointed by the fact that the bar wasnt open when we arrived, indeed it didnt open until around 18,30! It would have been nice to enjoy a glass of wine after driving for 5 hours, we also found that the towels were quite rough and didnt smell very pleasant

6

Darren

10 oct 2024

·

Se alojó 1 noche

Pool closed and not even informed about this.

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Limpieza

Las opiniones sobre la limpieza son mixtas: muchos informan que las habitaciones están muy limpias o impecables, pero las quejas recurrentes mencionan moho, falta de limpieza, toallas sucias, pelos y olores persistentes en algunas áreas. Los estándares parecen inconsistentes entre las habitaciones.

Reseñas de huéspedes relacionadas

8

Tracey

19 ene 2025

·

Se alojó 2 noches

Nice place and nice rooms but the room needed a proper clean

6

Joseph

28 dic 2024

·

Se alojó 1 noche

Everything in the hotel took me back to my younger days and set us off a reminiscing about the 1990's. There are some nods to the 21st century but luckily they don't get in the way. The only downside is that the bathroom could have used some black mould remover in places. If you're looking for a class of 1997 reunion venue I would highly recommend this hotel.

2

Paul

19 may 2024

·

Se alojó 1 noche

Food was awful room was dirty someone’s stinky pants under the bed and out of date cheese left in dresser drawers!! Radiator broken and was boiling hot all night,dust everywhere and big public hair in shower basin!!!!

10

Maria

15 oct 2025

·

Se alojó 1 noche

Parking was easy and safe, we had a van so we needed plenty space. Breakfast was really good, the room was very large and so was the bathroom, all super clean. we had no time to try the pool sadly

10

Margaret

23 dic 2023

·

Se alojó 1 noche

Excellent faciliities. We enjoyed having the swimming pool. The bedroom and bathroom was comfortable and spotlessly clean. Staff were very helpful, both on Reception and in the breakfast area. The breakfast menu was great . Car parking was sufficient. There was no traffic noise and the grounds were attractive and well kept.

10

Diana

13 feb 2024

·

Se alojó 1 noche

Spotless room, v comfortable bed, swimming pool was clean, thoroughly enjoyed my one night stay. I did not eat at the hotel so cannot comment on the food.

6

Christine

25 feb 2024

·

Se alojó 1 noche

Returning at 10.30 pm there was no available parking due to an outside booking. Excellent reception staff ,- especially the one who moved her car to provide a space for me. Floors not hoovered, faux leather chair split, paint peeling from ceiling, hairs in bath and on tiles.

6

Williams

26 nov 2025

·

Se alojó 1 noche

Room was sufficient and clean. Noticed in the morning that the pillow Inslept on was mouldy! Pool was great

6

Graham

27 jul 2025

·

Se alojó 1 noche

Toilet not flushed, dirty towels hanging everywhere and lots of dead wasps on the window-sill. Spoke to reception - no apology or anything. Just told us to collect some towels when we next went past. Tired place but over-priced at £140. Really big room and v comfy bed though.

10

Steve

20 ene 2025

·

Se alojó 2 noches

Very clean, pleasant atmosphere

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Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, pero la decoración es anticuada, con problemas repetidos relacionados con duchas débiles o que funcionan mal, habitaciones muy calientes sin aire acondicionado y ruido ocasional de equipos cercanos. La tecnología en la habitación puede ser básica.

Reseñas de huéspedes relacionadas

6

Sydelle

12 jun 2023

·

Se alojó 1 noche

Overall a clean & comfortable bedroom & friendly staff. The room was extremely warm with no aircon or fans sadly. I was at the back of the property I think & the main window opened out over a flat roof with air vents so it was a bit noisy & warm air coming out of them. The cooked breakfast is a little expensive in my opinion for the cafe quality. The pool looks like it could do with some attention too, some green moss building up in a few places around the edges.

10

Hilary

30 abr 2025

·

Se alojó 3 noches

Friendly staff, clean room, quiet. Bed needs to be upgraded.

6

shelagh

23 sept 2024

·

Se alojó 1 noche

Big rooms comfy bed tired bathroom . Friendly staff good location

6

Andrew

29 abr 2025

·

Se alojó 2 noches

This is a nice hotel located close to the centre of Shaftesbury and easy access from the main road. Even though we booked a room with multiple beds (we assumed this was a twin room); it turned out to be a room with a double bed and a cot (I guess 2 beds) but not ideal when sharing with your mother! The room was very hot as well as we could turn off the radiator in the bathroom. Nice breakfast and pool though.

8

David

24 sept 2025

·

Se alojó 1 noche

We enjoyed our stay. Our room was comfortable and spacious. The restaurant food was lovely.

8

Kevin

3 ago 2025

·

Se alojó 1 noche

Within easy walking distance to the town centre. Noisy generator outside the building adjacent to room.

6

T

5 sept 2023

·

Se alojó 1 noche

Dated rooms, mainly clean but in need of modernising. TV was small and basic, no HD. Shower over bath with curtain.

8

Margaret

15 dic 2024

·

Se alojó 1 noche

Pleasant staff. Room warm. Bed comfortable and clean. Furnishings very tired and dated.

6

Miss

24 jun 2024

·

Se alojó 1 noche

Room was like a hot house, ghastly attached bath/shower gel which one could not reach from a bathing position. No pressure from shower head for an actual shower, iron burns on the carpet. Had a terrible night. Nice night manager and good sized towels

6

bryn

29 oct 2023

·

Se alojó 2 noches

WiFi useless very poor signal whoever you tried it. and unsecured network so unable to use for business. Shower not working properly scalding or freezing. No inbetween. Tv hit and miss works sometimes not others. Looks a bit run down from outside. But inside was clean. Evening meal was very good. But full English breakfast was sub standard. I sausage without taste 1 rasher of overcooked bacon 1 mushroom with no taste whatsoever half a small tomato and 2 poached eggs (as requested.)One cooked to solid the other undercooked and slimy. The black pudding was the size of a 50ppeice and tasted like it had been cooked in engine oil. The toast and has browns were great. The coffee was from a multi use machine and was foul. It was so bitter I couldn’t drink it. Saying that the staff I encountered were excellent. Would I stay again? No not at that price.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable, servicial y complaciente. Algunos huéspedes experimentaron un servicio de desayuno lento o una falta de comunicación en la recepción, pero la mayoría de las interacciones son positivas.

Reseñas de huéspedes relacionadas

10

Dave

31 dic 2025

·

Se alojó 1 noche

Staff friendly

4

Amy

30 mar 2025

·

Se alojó 1 noche

reception staff nice, room was nice but was told the continental breakfast was free and to help ourselves but then on departure had to pay for it

10

Brenda

6 jul 2024

·

Se alojó 1 noche

The staff are outstanding. Very friendly and helpful.

8

Sarah

30 mar 2025

·

Se alojó 1 noche

Very friendly and helpful staff

10

Mike

11 oct 2024

·

Se alojó 1 noche

I found the Hotel to have very friendly, helpful staff and I thought the room was good value for money.

8

Connie-Louise

27 ago 2025

·

Se alojó 1 noche

Super friendly staff, accommodating, great food for both dinner and breakfast. Large room, plenty of towels, lots of choice for teas/coffee. The pool was lovely and warm, great for all ages. A few tiles were a little run down around the pool and windows were cloudy but this was minor. I would also advise descaler/filter for the kettle.

10

Lisa

24 ago 2025

·

Se alojó 1 noche

The hotel is beautiful, quiet and clean. The staff were FANTASTIC. I would highly recommend

6

Graham

27 jul 2025

·

Se alojó 1 noche

Toilet not flushed, dirty towels hanging everywhere and lots of dead wasps on the window-sill. Spoke to reception - no apology or anything. Just told us to collect some towels when we next went past. Tired place but over-priced at £140. Really big room and v comfy bed though.

6

Martin

20 ene 2024

·

Se alojó 1 noche

Breakfast took an hour. Run by One person who was happier singing and doing dishes than serving and cooking.... Not Impressed.

8

Zoe

3 ago 2024

·

Se alojó 2 noches

Hotel is a little tired, but I've never stayed anywhere where the staff have been more accommodating! Everyone went above & beyond, Thankyou, The West family.

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Ubicación

Conveniente para Shaftesbury, con fácil acceso al centro de la ciudad y a los lugares de interés locales, y alrededores generalmente tranquilos. A muchos les resultó fácil de encontrar y a poca distancia de los servicios.

Reseñas de huéspedes relacionadas

10

Nigel

5 abr 2023

·

Se alojó 1 noche

A very comfortable stay, convenient for Shaftesbury town centre and the famous Gold Hill.

8

savita

23 feb 2025

·

Se alojó 2 noches

It's a good stay for the price with access to swimming pool and proximity to Shaftesbury High street. Rooms are spacious and comfortable.

8

Kevin

3 ago 2025

·

Se alojó 1 noche

Within easy walking distance to the town centre. Noisy generator outside the building adjacent to room.

8

Harry

27 mar 2023

·

Se alojó 2 noches

Good location

10

Dolores

4 jun 2025

·

Se alojó 1 noche

Location was good.

8

Sara

28 dic 2025

·

Se alojó 3 noches

A convenient location and good food: a comfortable stay.

8

Krunal

17 jul 2024

·

Se alojó 1 noche

Nice and tidy hotel, friendly staff and quiet area with walk-in distance street restaurants and pubs.

8

Pauline

29 jul 2025

·

Se alojó 1 noche

Hotel easy to find. Twin room comfortable. Food good

6

Debra

15 jun 2025

·

Se alojó 4 noches

Overall we were somewhat disappointed with our hotel room in Shaftesbury. While the room and bed were large it wasn’t particularly comfortable. The bathroom floor was dirty in places and our bed was really only just pulled up rather than made properly. There was a very strong smell of chlorine from the indoor pool as you walked down the corridor. Thank goodness there were mobile fans in our hallway which we turned on every day that we stayed. On the positive side parking was just outside and the hotel was very convenient to the sights of Shaftesbury. It was also quiet.

10

Kay

4 feb 2025

·

Se alojó 3 noches

The room, large and clean with comfortable bed, nice clean bathroom. Staff were really friendly and helpful. Food was good, breakfast cooked to order and lots of choice. The location of the Hotel is great for Shaftesbury town, a 12 minute walk takes you to the centre. We really liked it. We didn’t use the pool but it looks nice, although it seemed to be constantly used by locals mainly. Overall very happy

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Comida

El desayuno y la cena reciben muchos elogios por su sabor y variedad, pero las experiencias varían. Algunos huéspedes informan un servicio lento, un horario de servicio limitado o una calidad y tarifas de desayuno variables.

Reseñas de huéspedes relacionadas

10

Alan

16 mar 2024

·

Se alojó 1 noche

Over all excellent stay, no hassle booking in or out, staff very friendly and helpful, breakfast was 1st class

8

Tina

9 ene 2025

·

Se alojó 2 noches

The reception staff were lovely. The man who welcomed us on arrival was particularly helpful and cheerful. The lady on reception was very helpful too…especially dealing with a slightly awkward situation with a man who thought he had left belongings in our room! The hotel itself is a bit ‘tired’ and could do with a bit of an upgrade. But, saying that, our room was clean and tidy and the king size bed was very comfortable in the ‘double room’ we booked. We used the swimming pool and sauna which was an added bonus. Again, the area was a bit ‘tired’ but we enjoyed it. We decided to use the shower in our room as the ones in the changing rooms smelt a bit. The food from the restaurant we had was particularly nice and so was the cooked breakfast. There was a really good choice. Overall, we enjoyed our stay.

8

wayne

23 ago 2023

·

Se alojó 1 noche

breakfast not good on this occasion

4

Amy

30 mar 2025

·

Se alojó 1 noche

reception staff nice, room was nice but was told the continental breakfast was free and to help ourselves but then on departure had to pay for it

8

David

24 sept 2025

·

Se alojó 1 noche

We enjoyed our stay. Our room was comfortable and spacious. The restaurant food was lovely.

10

Tracey

15 dic 2025

·

Se alojó 1 noche

All was ok staff friendly, breakfast menu excellent

8

Connie-Louise

27 ago 2025

·

Se alojó 1 noche

Super friendly staff, accommodating, great food for both dinner and breakfast. Large room, plenty of towels, lots of choice for teas/coffee. The pool was lovely and warm, great for all ages. A few tiles were a little run down around the pool and windows were cloudy but this was minor. I would also advise descaler/filter for the kettle.

6

Martin

20 ene 2024

·

Se alojó 1 noche

Breakfast took an hour. Run by One person who was happier singing and doing dishes than serving and cooking.... Not Impressed.

6

bryn

29 oct 2023

·

Se alojó 2 noches

WiFi useless very poor signal whoever you tried it. and unsecured network so unable to use for business. Shower not working properly scalding or freezing. No inbetween. Tv hit and miss works sometimes not others. Looks a bit run down from outside. But inside was clean. Evening meal was very good. But full English breakfast was sub standard. I sausage without taste 1 rasher of overcooked bacon 1 mushroom with no taste whatsoever half a small tomato and 2 poached eggs (as requested.)One cooked to solid the other undercooked and slimy. The black pudding was the size of a 50ppeice and tasted like it had been cooked in engine oil. The toast and has browns were great. The coffee was from a multi use machine and was foul. It was so bitter I couldn’t drink it. Saying that the staff I encountered were excellent. Would I stay again? No not at that price.

10

Kay

4 feb 2025

·

Se alojó 3 noches

The room, large and clean with comfortable bed, nice clean bathroom. Staff were really friendly and helpful. Food was good, breakfast cooked to order and lots of choice. The location of the Hotel is great for Shaftesbury town, a 12 minute walk takes you to the centre. We really liked it. We didn’t use the pool but it looks nice, although it seemed to be constantly used by locals mainly. Overall very happy

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	84 US$
febrero	88 US$
marzo	100 US$
abril	114 US$
mayo	114 US$
junio	119 US$
julio	124 US$
agosto	133 US$
septiembre	134 US$
octubre	112 US$
noviembre	97 US$
diciembre	115 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $153	21 $134	22 $133	23 $133	24
25 $116	26 $118	27 $130	28 $140	29 $134	30 $129	31 $123

DO	LU	MA	MI	JU	VI	SA
1 $91	2 $123	3 $123	4 $119	5 $123	6 $123	7 $123
8 $88	9 $113	10 $119	11 $122	12 $113	13 $113	14 $113
15 $88	16 $100	17 $99	18 $119	19 $113	20 $119	21 $134
22 $88	23 $113	24 $123	25 $123	26 $112	27 $98	28 $113
29 $88	30 $113

Best Western The Royal Chase Hotel

Precios para Best Western The Royal Chase Hotel

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Confort, 1 cama individual, no fumadores

Habitación superior, 1 cama de matrimonio grande, no fumadores

Habitación Confort, 1 cama doble, no fumadores

Habitación Confort, 2 camas individuales, no fumadores

Habitación ejecutiva, 1 cama de matrimonio grande, no fumadores

Habitación familiar, varias camas, no fumadores

Reseñas de los huéspedes sobre Best Western The Royal Chase Hotel

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

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