Name: VIP Inn Berna Hotel
Address: Av. António Serpa, Lisbonne, District de Lisbonne, PT
Price range: 74 $US–154 $US per night
Rating: 7.95

Ce qu'en disent des voyageurs

À l'hôtel VIP Inn Berna, les voyageurs soulignent régulièrement la situation pratique à proximité des transports en commun (métro et train), avec des commerces et des restaurants à proximité. L'expérience globale offre un bon rapport qualité-prix, avec des chambres confortables mais basiques, malgré des espaces visiblement vieillissants.

Le personnel est souvent décrit comme aimable et serviable, bien que certains commentaires fassent état d'une attitude parfois inconstante à la réception et d'un suivi lent des demandes de maintenance. Parmi les inconvénients fréquemment mentionnés figurent les murs fins, le bruit de la rue ou de la plomberie, des problèmes occasionnels de climatisation, ainsi que l'absence de réfrigérateur ou de bouilloire dans les chambres. Le Wi-Fi est souvent jugé fiable. La propreté est généralement appréciée, mais des plaintes récurrentes évoquent des cheveux, des canalisations bouchées, des moquettes usées ou des odeurs. Le petit-déjeuner est généralement savoureux et abordable, bien que le choix puisse être limité, et le parking est disponible, mais coûteux et restreint. Attendez-vous à un hébergement simple et bien situé pour explorer Lisbonne.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont basiques : un parking est disponible, mais est régulièrement décrit comme cher et exigu. Certaines zones sont en cours de rénovation, un ascenseur était hors service, et les commodités sont limitées (par exemple, pas de distributeur de glaçons).

Avis de voyageur à ce sujet

8

Franck

4 oct. 2022

·

A séjourné 1 nuit

Nous avons passé une nuit au calme dans cet Hôtel proche de l’aéroport et donc pratique . Le parking payant de l’hôtel (12 euros) la nuit est aussi pratique. On m’a demandé de payer une taxe de séjour en arrivant et en partant. Il s’agissait d’une erreur, qui n’aurait pas due se produire. Trop de serviettes de toilette mises à disposition pour 2 seule nuit. J’imagine qu’elles sont toutes lavées même si elles n’ont pas été utilisées. C’est un gaspillage et une augmentation des coûts de fonctionnement. Ras sinon.

8

João Carlos

27 mai 2025

·

A séjourné 8 nuits

Achei o preço do estacionamento muito caro.

6

Manojkumar

3 sept. 2023

·

A séjourné 2 nuits

Rooms were so cozy and air conditioner is in ok ok condition. Car parking is available but costly and you could easily bump into the wall while parking.!

8

Mary Grace

1 juin 2024

·

A séjourné 2 nuits

Short distance and bus stop going to alfama, there are walking distance descent restaurant. Not much amenities within the hotel. We can hear the conversation in the next room. I guess they're under renovation but overall our basic needs are met!

8

Jose

11 juin 2023

·

A séjourné 3 nuits

No refrigerator, no ice unless you ask for it at the bar making you feel like an inconvenience.

8

Susana

9 févr. 2023

·

A séjourné 4 nuits

Me gustó en general, pero tengo 2 observaciones: 1) uno de los ascensores estaba estropeado 2) hacía frio en la sala en donde desayunábamos

8

Carla M

6 janv. 2026

·

A séjourné 3 nuits

ótima localização. tudo perto ou com condução fácil. café da manhã completo e muito bom. recepção bastante complicada no período da manhã. equipe desinteressada e pouco cortês. a da tarde muito educada e colaborativa. quartos antigos mas confortáveis e limpos. o bar e decorativo pois não serve nada além de café e algumas bebidas.

10

Manuel

24 févr. 2024

·

A séjourné 2 nuits

Es una opción cómoda para quien sepa manejarse por Lisboa, como es mi caso. La zona es tranquila, dispone de un garaje aunque hay que hacer complicadas maniobras para entrar y salir. Para mí es ideal porque me muevo en coche en la ciudad y desde el Berna se puede llegar relativamente bien a todas parte. El personal es muy agradable

8

elaine

24 mai 2025

·

A séjourné 1 nuit

Great location for nearby theatre. Hotel is currently undergoing some refurbishment. Ask for an Exec room as they are much better than standard room.

10

Jorge Licínio Gomes

5 févr. 2023

·

A séjourné 2 nuits

Estava tudo muito bem. O único senão é o estacionamento que se torna caro, podia haver um desconto para clientes do hotel, se o carro for grande que era o meu caso, o acesso é difícil e implica destreza do condutor. De resto estava tudo muito bom.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux commentaires font l'éloge des chambres propres et d'un service de ménage efficace. Cependant, des signalements récurrents mentionnent des lacunes et des éléments vieillissants tels que des cheveux dans les salles de bain, des canalisations bouchées, des moquettes sales ou usées, et des odeurs occasionnelles.

Avis de voyageur à ce sujet

8

Maria C

22 déc. 2025

·

A séjourné 2 nuits

Café da manhã ótimo, funcionários atenciosos, boas instalações, limpeza ótima!

4

MARIA

3 nov. 2023

·

A séjourné 3 nuits

El hotel está totalmente deteriorado, necesita una reforma total, se escuchan los sonidos de los sanitarios de las demás habitaciones, la moqueta está muy sucia y las paredes se descascaran. seguramente fue un buen hotel hace unos 15 años. El desayuno es muy bueno.

10

Garedew

29 sept. 2023

·

A séjourné 4 nuits

Very friendly team members. Clean hotel. Good breakfast for the value. Centrally located.

10

Andre

16 oct. 2023

·

A séjourné 4 nuits

Positive experience! Stayed 4 nights in one of the rooms located in the older part of the hotel and should say that although some of the furniture is showing signs of age / outdated the level of cleanliness and comfort is really good. You'll get toiletries and complimentary bottle of water. Housekeeping team did a great job daily. Friendly, helpful and respectful staff. Quick check - in and check - out process. Breakfast is available with option to pay at property however can't give my opinion as I didn't try it. Great location, very close to Campo Pequeno Shopping Centre - Events /Bullfight Arena, also restaurants/snack bars/supermarket, plus Buses and Metro rail stations. There's an ATM just outside hotel's main entrance.

8

Daniel

10 oct. 2023

·

A séjourné 16 nuits

Estadia agradável sem contar com algum barulho de hóspedes que espancavam portas logo cedo e conversa em voz alta de arrumadeiras antes das nove da manhã.Quanto a limpeza ok poderia ser melhor.16 noites e os lençóis não eram trocados sempre e muito menos a carpete limpa.No lavatório tinha peça quebrada e o autoclismo as ficava com a água a correr.Na parte do secador do cabelo um dia vimos uma barata que foi mostrada para o serviço de limpeza.

10

Karina

31 oct. 2025

·

A séjourné 6 nuits

Sauberes Zimmer, super nettes Personal. Auch weil unsere Koffer nicht mit kamen.

6

Katelyn

22 juil. 2023

·

A séjourné 3 nuits

The shower/bath drain didn’t work, so taking a shower filled up the tub. There was dirt and mold between the sink and the tub that had clearly been there for some time and there was trash under the bed. Staff was friendly but even after asking about the shower drain, nothing was done. Floors were not clean and walking from the bed to the bathroom left my feet dirty.

10

marlene

17 juil. 2025

·

A séjourné 3 nuits

Este hotel esta super bueno muy limpio muy oloroso El personal de la reception muy amable muy Buenos Los Cuartos muy limpio oloroso Se Los recomiendo 👍

8

Karina

6 sept. 2025

·

A séjourné 7 nuits

Bad war leider voller fremde Haare. Die Bauarbeiten mit dazu gehörenden Lärm, hätte man uns ein Zimmer höher geben können. Zweite Etage mit Lärm direkt unter uns war nicht schön.

10

Ashley

14 janv. 2024

·

A séjourné 1 nuit

I was stuck in a bind and was able to get into this hotel very quickly. The staff was very helpful and friendly and tried their best to accommodate you. The rooms were very clean right down to the nice deep soaking tub. Very hot water that's a plus for me. Everything is within minutes of a car or walk. Quiet and the breakfast was only 9 euros. And they had a lot to choose from.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont simples et généralement confortables, avec un Wi-Fi fiable et quelques options plus récentes ou améliorées. Les problèmes courants incluent un décor daté, des murs fins ou du bruit de la plomberie/de la rue, des problèmes occasionnels de climatisation et un nombre limité de commodités dans les chambres (pas de réfrigérateur/bouilloire).

Avis de voyageur à ce sujet

8

Uilza

2 juil. 2025

·

A séjourné 7 nuits

De forma geral a estadia foi boa, apesar de algumas intercorrências logísticas O ar condicionado não estava funcionando adequadamente, trocaram o quarto Ressalvo que estamos no verão da Europa No segundo quarto, a agua do box não descia Avisei na recepção, no entanto, não houve nenhum reparo. A solução era seis esperar a agua escoar

10

Alastair

23 oct. 2025

·

A séjourné 4 nuits

Wifi good... Clean, efficient booking etc, helpful staff...ideal

8

絵美

17 oct. 2025

·

A séjourné 5 nuits

水回りの音が部屋からものすごく聞こえたが、それ以外は素晴らしかった

6

Hunter

18 juin 2023

·

A séjourné 7 nuits

It was loud you could hear people in other rooms quite well as well as outside. My room had an air conditioner, (couldnt turn it on) desk, bed, safe, and 2 night stands one of which had a crooked drawer. No problems everything was ok but not great.

8

Andrew

19 sept. 2025

·

A séjourné 2 nuits

Near to Metro, cafe and restaurants nearby, buses at end of the road very clean comfortable bed plenty wardrobe space good shower plentiful supply hot water …WiFi good reception

6

Anderson Aparecido

18 oct. 2024

·

A séjourné 5 nuits

Atendimento da recepção ruim. Café da manhã ótima e equipe simpática. Quartos não tem refrigerador e não há informação clara na reserva. As janelas não tem antirruído e se ouve tudo barulho da rua.

8

Carmen

1 juin 2023

·

A séjourné 7 nuits

Location is great and the staff is, too! They were super warm and helpful. The lighting in the room is poor and it would have been nice to have a machine for ice on the floor. The air conditioning doesn’t work and lucky for us, the nights were not warm, so we didn’t need it.

8

Carla M

6 janv. 2026

·

A séjourné 3 nuits

ótima localização. tudo perto ou com condução fácil. café da manhã completo e muito bom. recepção bastante complicada no período da manhã. equipe desinteressada e pouco cortês. a da tarde muito educada e colaborativa. quartos antigos mas confortáveis e limpos. o bar e decorativo pois não serve nada além de café e algumas bebidas.

8

elaine

24 mai 2025

·

A séjourné 1 nuit

Great location for nearby theatre. Hotel is currently undergoing some refurbishment. Ask for an Exec room as they are much better than standard room.

8

Robson Wilson

5 juin 2023

·

A séjourné 2 nuits

Nesta estadia ficamos na ala nova do hotel onde os quartos atenderam as nossas necessidades, e foi agradável. A recepção foi atenciosa, em destaque para atendente, Conflita. E o hotel tem uma ótima localização em Campo Pequeno com supermercados da rede Continente, locais para cafés, próximo de estações de metros, comboios e paradas de autocarros (ônibus) que nos levaram para os principais locais turísticos de Lisboa.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est souvent aimable, serviable et efficace à l'arrivée/départ. Plusieurs commentaires font état d'une attitude parfois inconstante à la réception, d'une réponse lente aux e-mails et d'un suivi tardif des demandes de maintenance.

Avis de voyageur à ce sujet

6

Jesper

24 mars 2025

·

A séjourné 3 nuits

The Hotels Name "Hotel VIP Inn Berna" is misguiding. Nothing VIP here. Friendly staff, but I must say that there is a lack of charme and warm feeling. I have written twice to that hotel regarding a question we had. No answer. The breakfast buffet is fine, but for the love of sausagges, please don't use canned mini sausagges. They taste horrible. The room and the rest of the Hotel was clean. Very nice.

10

Amanda

30 janv. 2023

·

A séjourné 2 nuits

We had a great stay at the VIP Inn overhall. Our room was very nice and clean. We had a very late check in and the clerks at reception were very nice. Very close to the airport. Easy access to transportation. There is almost everything in the area.

10

Karina

31 oct. 2025

·

A séjourné 6 nuits

Sauberes Zimmer, super nettes Personal. Auch weil unsere Koffer nicht mit kamen.

10

Marcelo

4 févr. 2024

·

A séjourné 1 nuit

Horrible customer service. The night clerk not warm and the next morning, a female clerk didn't respond my good morning. Both in horrible mood

8

Carmen

1 juin 2023

·

A séjourné 7 nuits

Location is great and the staff is, too! They were super warm and helpful. The lighting in the room is poor and it would have been nice to have a machine for ice on the floor. The air conditioning doesn’t work and lucky for us, the nights were not warm, so we didn’t need it.

8

Carla M

6 janv. 2026

·

A séjourné 3 nuits

ótima localização. tudo perto ou com condução fácil. café da manhã completo e muito bom. recepção bastante complicada no período da manhã. equipe desinteressada e pouco cortês. a da tarde muito educada e colaborativa. quartos antigos mas confortáveis e limpos. o bar e decorativo pois não serve nada além de café e algumas bebidas.

10

Ashley

14 janv. 2024

·

A séjourné 1 nuit

I was stuck in a bind and was able to get into this hotel very quickly. The staff was very helpful and friendly and tried their best to accommodate you. The rooms were very clean right down to the nice deep soaking tub. Very hot water that's a plus for me. Everything is within minutes of a car or walk. Quiet and the breakfast was only 9 euros. And they had a lot to choose from.

10

Iasnilda

28 déc. 2024

·

A séjourné 1 nuit

Minha estadia foi muito boa e o funcionário que fez nosso Check-in/checkout, muito educado.

8

Roman

13 mars 2023

·

A séjourné 5 nuits

The toilet in the room was finicky sometimes in room 520 it would keep running other times it operated normally. My method of stopping (after hotel staff were asked twice to send a proper mantenance staff) was for me to let the toilet fall down and this would magically stop the noisy refilling of water. Sigh!

2

Narine

7 janv. 2025

·

A séjourné 9 nuits

I got so sick with influenza virus and couldn’t travel but the hotel staff were so careless that they didn’t even bother to listen and give some sort of refund . All 10 days the room was not occupied( I’m not even sure) and for several days the front desk couldn’t find the management!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Bien desservi par les transports en commun, à proximité du métro, du train et des bus, avec des commerces, des supermarchés et des restaurants à proximité, et un accès relativement facile à l'aéroport. L'établissement ne se trouve pas dans le centre historique, mais reste pratique pour se déplacer en ville.

Avis de voyageur à ce sujet

8

Jose

8 juil. 2025

·

A séjourné 3 nuits

Good location

8

Kanyamon

12 juil. 2023

·

A séjourné 1 nuit

The room was ok. Good location not far from metro and airport

10

MARIA VICTORIA CAMPOS

3 mai 2023

·

A séjourné 4 nuits

Buen hotel un poco retirado del centro pero de facil acceso

8

William

23 oct. 2025

·

A séjourné 2 nuits

I thought that this location enabled us to navigate out of town and in town locations very easily from Entrecampos train and Metro stations under one roof. The hotel was about two blocks from the station. There are a few restaurants in the immediate area, not great but they get the job done. There is a fully stocked European (not the understocked American) Lidl Grocery at the train station with plenty of grab and go options with good pricing.

10

Cristiane

30 mai 2025

·

A séjourné 5 nuits

Localização excelente, próximo de estação de metrô, facilitando o deslocamento na cidade. Hotel com boas instalações, quarto confortável e espaçoso, como sugestão poderia ter frigobar. Café da manhã é bom, poderia ter mais frutas e algumas opções doces como bolos e o famoso pastel de nata que não teve em nenhum dia.

8

Andrew

19 sept. 2025

·

A séjourné 2 nuits

Near to Metro, cafe and restaurants nearby, buses at end of the road very clean comfortable bed plenty wardrobe space good shower plentiful supply hot water …WiFi good reception

10

HOUSNI

28 avr. 2025

·

A séjourné 3 nuits

Nice hotel , close to shops restaurants and more

8

Carla M

6 janv. 2026

·

A séjourné 3 nuits

ótima localização. tudo perto ou com condução fácil. café da manhã completo e muito bom. recepção bastante complicada no período da manhã. equipe desinteressada e pouco cortês. a da tarde muito educada e colaborativa. quartos antigos mas confortáveis e limpos. o bar e decorativo pois não serve nada além de café e algumas bebidas.

10

Rui Paulo

4 juil. 2023

·

A séjourné 3 nuits

Very basic hotel - great location!

10

Mirian

12 mai 2025

·

A séjourné 3 nuits

A hospedagem é próxima da estação de metrô, fica no centro da cidade. Tem restaurante e mercado próximos. O atendimento foi excelente! Como havia quarto disponível, foram muito cordiais e anteciparam o meu checkin. O apartamento me atendeu, tinha tudo o que eu precisava e era confortável.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment jugé bon et abordable, avec suffisamment de choix pour la plupart des clients. Certains clients ont trouvé le choix limité ou ont suggéré une meilleure qualité pour certains produits.

Avis de voyageur à ce sujet

6

Gisela Margarit

17 août 2022

·

A séjourné 6 nuits

Ja sé que és hotel pero habíamos alquilado un apartamento que nos falló el mismo día de llegar y era la única opción que teníamos para no dormir en la calle. No era exactamente lo que buscábamos. Está lejos del centro y hay que cumplir horarios de almuerzo y llegada. Hemos dormido la familia separada. Por ser un hotel imposible cocinar y hemos gastado mucho dinero en comer fuera. En los desayunos faltaba leche de origen vegetal. El desayuno es abundante pero poco variado. Había que hacer cola y esperar para poder subir a la habitación

8

Maria C

22 déc. 2025

·

A séjourné 2 nuits

Café da manhã ótimo, funcionários atenciosos, boas instalações, limpeza ótima!

4

MARIA

3 nov. 2023

·

A séjourné 3 nuits

El hotel está totalmente deteriorado, necesita una reforma total, se escuchan los sonidos de los sanitarios de las demás habitaciones, la moqueta está muy sucia y las paredes se descascaran. seguramente fue un buen hotel hace unos 15 años. El desayuno es muy bueno.

6

Jesper

24 mars 2025

·

A séjourné 3 nuits

The Hotels Name "Hotel VIP Inn Berna" is misguiding. Nothing VIP here. Friendly staff, but I must say that there is a lack of charme and warm feeling. I have written twice to that hotel regarding a question we had. No answer. The breakfast buffet is fine, but for the love of sausagges, please don't use canned mini sausagges. They taste horrible. The room and the rest of the Hotel was clean. Very nice.

6

John

23 mai 2022

·

A séjourné 7 nuits

Dagelijkse schoonmaak. Gedateerd interieur maar in goede staat, kluis op de kamer. Ruime badkamer, zitbad (geen ligbad). Onhandig, handdoeken hangen in douchegedeelte (worden nat bij douchen). Hard bed. Zeer krappe ruimte tussen bed en voorgevel om te passeren. Elke dag Continental Breakfast, nauwelijks variatie in 5 dagen. € 3,30 voor een imperial bier is erg duur. € 0,60 voor ijsklontjes is belachelijk. Ligging optimaal naar trein (-> Sintra) en metro, maar 45 minuten lopen van centrum. Best metro gebruiken vanaf Campo Pequeno. Al met al, goed hotel voor scherpe prijs.

10

Cristiane

30 mai 2025

·

A séjourné 5 nuits

Localização excelente, próximo de estação de metrô, facilitando o deslocamento na cidade. Hotel com boas instalações, quarto confortável e espaçoso, como sugestão poderia ter frigobar. Café da manhã é bom, poderia ter mais frutas e algumas opções doces como bolos e o famoso pastel de nata que não teve em nenhum dia.

8

Carla M

6 janv. 2026

·

A séjourné 3 nuits

ótima localização. tudo perto ou com condução fácil. café da manhã completo e muito bom. recepção bastante complicada no período da manhã. equipe desinteressada e pouco cortês. a da tarde muito educada e colaborativa. quartos antigos mas confortáveis e limpos. o bar e decorativo pois não serve nada além de café e algumas bebidas.

10

Drita

5 oct. 2025

·

A séjourné 3 nuits

Bra frukost

10

Ashley

14 janv. 2024

·

A séjourné 1 nuit

I was stuck in a bind and was able to get into this hotel very quickly. The staff was very helpful and friendly and tried their best to accommodate you. The rooms were very clean right down to the nice deep soaking tub. Very hot water that's a plus for me. Everything is within minutes of a car or walk. Quiet and the breakfast was only 9 euros. And they had a lot to choose from.

10

FERNANDA

6 mai 2023

·

A séjourné 1 nuit

Funcionários muito atenciosos, cama ótima,café da manhã muito gostoso

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	69 $US
février	66 $US
mars	75 $US
avril	91 $US
mai	119 $US
juin	106 $US
juillet	81 $US
août	78 $US
septembre	143 $US
octobre	119 $US
novembre	86 $US
décembre	77 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $106	17 $102
18 $95	19 $101	20 $113	21 $113	22 $116	23 $106	24 $92
25 $95	26 $105	27 $104	28 $154	29 $102	30 $90	31 $85

di	lu	ma	me	je	ve	sa
1 $75	2 $74	3 $79	4 $75	5 $127	6 $110	7 $107
8 $111	9 $96	10 $118	11 $116	12 $102	13 $78	14 $84
15 $75	16 $76	17 $78	18 $79	19 $79	20 $79	21 $76
22 $77	23 $76	24 $78	25 $76	26 $77	27 $84	28 $79
29 $77	30 $74

VIP Inn Berna Hotel

Prix pour VIP Inn Berna Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

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Chambre Exécutive avec lits jumeaux

Avis des voyageurs sur VIP Inn Berna Hotel

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