Name: VIP Inn Berna Hotel
Address: Av. António Serpa, Lissabon, Distrito de Lisboa, PT
Price range: 75 US$–162 US$ per night
Rating: 7.95

Vad gäster tycker

På VIP Inn Berna Hotel framhäver resenärer upprepade gånger det praktiska läget nära tunnelbanan och tågförbindelser, med butiker och restauranger i närheten. Den övergripande upplevelsen balanserar bekväma, enkla rum och generellt sett bra värde för pengarna mot synligt åldrande områden.

Personalen beskrivs ofta som vänlig och hjälpsam, även om recensioner noterar en inkonsekvent attityd i receptionen och långsam uppföljning av underhåll. Vanliga nackdelar inkluderar tunna väggar, buller från gatan eller VVS, tillfälliga problem med luftkonditioneringen och avsaknad av kylskåp eller vattenkokare på rummet, medan Wi-Fi ofta rapporteras som pålitligt. Renligheten lovordas i många recensioner, men återkommande klagomål nämner hår, igensatta avlopp och slitna mattor eller lukter. Frukosten beskrivs generellt som god och prisvärd, även om variationen ibland kan kännas begränsad, och parkering finns tillgänglig men är dyr och trångt. Förvänta dig ett enkelt, väl anslutet basläger för att utforska Lissabon.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Faciliteterna är enkla: parkering finns tillgänglig men beskrivs upprepade gånger som dyr och trång. Vissa områden är under renovering, en hiss var ur funktion och bekvämligheterna är begränsade (t.ex. inga ismaskiner).

Relaterade gästrecensioner

8

Franck

4 okt. 2022

·

Stannade 1 natt

Nous avons passé une nuit au calme dans cet Hôtel proche de l’aéroport et donc pratique . Le parking payant de l’hôtel (12 euros) la nuit est aussi pratique. On m’a demandé de payer une taxe de séjour en arrivant et en partant. Il s’agissait d’une erreur, qui n’aurait pas due se produire. Trop de serviettes de toilette mises à disposition pour 2 seule nuit. J’imagine qu’elles sont toutes lavées même si elles n’ont pas été utilisées. C’est un gaspillage et une augmentation des coûts de fonctionnement. Ras sinon.

8

João Carlos

27 maj 2025

·

Stannade 8 nätter

Achei o preço do estacionamento muito caro.

6

Manojkumar

3 sep. 2023

·

Stannade 2 nätter

Rooms were so cozy and air conditioner is in ok ok condition. Car parking is available but costly and you could easily bump into the wall while parking.!

8

Mary Grace

1 juni 2024

·

Stannade 2 nätter

Short distance and bus stop going to alfama, there are walking distance descent restaurant. Not much amenities within the hotel. We can hear the conversation in the next room. I guess they're under renovation but overall our basic needs are met!

8

Jose

11 juni 2023

·

Stannade 3 nätter

No refrigerator, no ice unless you ask for it at the bar making you feel like an inconvenience.

8

Susana

9 feb. 2023

·

Stannade 4 nätter

Me gustó en general, pero tengo 2 observaciones: 1) uno de los ascensores estaba estropeado 2) hacía frio en la sala en donde desayunábamos

8

Carla M

6 jan. 2026

·

Stannade 3 nätter

ótima localização. tudo perto ou com condução fácil. café da manhã completo e muito bom. recepção bastante complicada no período da manhã. equipe desinteressada e pouco cortês. a da tarde muito educada e colaborativa. quartos antigos mas confortáveis e limpos. o bar e decorativo pois não serve nada além de café e algumas bebidas.

10

Manuel

24 feb. 2024

·

Stannade 2 nätter

Es una opción cómoda para quien sepa manejarse por Lisboa, como es mi caso. La zona es tranquila, dispone de un garaje aunque hay que hacer complicadas maniobras para entrar y salir. Para mí es ideal porque me muevo en coche en la ciudad y desde el Berna se puede llegar relativamente bien a todas parte. El personal es muy agradable

8

elaine

24 maj 2025

·

Stannade 1 natt

Great location for nearby theatre. Hotel is currently undergoing some refurbishment. Ask for an Exec room as they are much better than standard room.

10

Jorge Licínio Gomes

5 feb. 2023

·

Stannade 2 nätter

Estava tudo muito bem. O único senão é o estacionamento que se torna caro, podia haver um desconto para clientes do hotel, se o carro for grande que era o meu caso, o acesso é difícil e implica destreza do condutor. De resto estava tudo muito bom.

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Renlighet

Många recensioner berömmer rena rum och effektiv städning. Däremot nämns det upprepade gånger brister och åldrande element, såsom hår i badrummen, igensatta avlopp, smutsiga eller slitna mattor och ibland lukter.

Relaterade gästrecensioner

8

Maria C

22 dec. 2025

·

Stannade 2 nätter

Café da manhã ótimo, funcionários atenciosos, boas instalações, limpeza ótima!

4

MARIA

3 nov. 2023

·

Stannade 3 nätter

El hotel está totalmente deteriorado, necesita una reforma total, se escuchan los sonidos de los sanitarios de las demás habitaciones, la moqueta está muy sucia y las paredes se descascaran. seguramente fue un buen hotel hace unos 15 años. El desayuno es muy bueno.

10

Garedew

29 sep. 2023

·

Stannade 4 nätter

Very friendly team members. Clean hotel. Good breakfast for the value. Centrally located.

10

Andre

16 okt. 2023

·

Stannade 4 nätter

Positive experience! Stayed 4 nights in one of the rooms located in the older part of the hotel and should say that although some of the furniture is showing signs of age / outdated the level of cleanliness and comfort is really good. You'll get toiletries and complimentary bottle of water. Housekeeping team did a great job daily. Friendly, helpful and respectful staff. Quick check - in and check - out process. Breakfast is available with option to pay at property however can't give my opinion as I didn't try it. Great location, very close to Campo Pequeno Shopping Centre - Events /Bullfight Arena, also restaurants/snack bars/supermarket, plus Buses and Metro rail stations. There's an ATM just outside hotel's main entrance.

8

Daniel

10 okt. 2023

·

Stannade 16 nätter

Estadia agradável sem contar com algum barulho de hóspedes que espancavam portas logo cedo e conversa em voz alta de arrumadeiras antes das nove da manhã.Quanto a limpeza ok poderia ser melhor.16 noites e os lençóis não eram trocados sempre e muito menos a carpete limpa.No lavatório tinha peça quebrada e o autoclismo as ficava com a água a correr.Na parte do secador do cabelo um dia vimos uma barata que foi mostrada para o serviço de limpeza.

10

Karina

31 okt. 2025

·

Stannade 6 nätter

Sauberes Zimmer, super nettes Personal. Auch weil unsere Koffer nicht mit kamen.

6

Katelyn

22 juli 2023

·

Stannade 3 nätter

The shower/bath drain didn’t work, so taking a shower filled up the tub. There was dirt and mold between the sink and the tub that had clearly been there for some time and there was trash under the bed. Staff was friendly but even after asking about the shower drain, nothing was done. Floors were not clean and walking from the bed to the bathroom left my feet dirty.

10

marlene

17 juli 2025

·

Stannade 3 nätter

Este hotel esta super bueno muy limpio muy oloroso El personal de la reception muy amable muy Buenos Los Cuartos muy limpio oloroso Se Los recomiendo 👍

8

Karina

6 sep. 2025

·

Stannade 7 nätter

Bad war leider voller fremde Haare. Die Bauarbeiten mit dazu gehörenden Lärm, hätte man uns ein Zimmer höher geben können. Zweite Etage mit Lärm direkt unter uns war nicht schön.

10

Ashley

14 jan. 2024

·

Stannade 1 natt

I was stuck in a bind and was able to get into this hotel very quickly. The staff was very helpful and friendly and tried their best to accommodate you. The rooms were very clean right down to the nice deep soaking tub. Very hot water that's a plus for me. Everything is within minutes of a car or walk. Quiet and the breakfast was only 9 euros. And they had a lot to choose from.

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Rum

Rummen är enkla och generellt bekväma, med pålitlig Wi-Fi och vissa nyare eller uppgraderade alternativ. Vanliga problem inkluderar daterad inredning, tunna väggar eller buller från VVS/gatan, tillfälliga problem med luftkonditioneringen och begränsade bekvämligheter på rummet (inget kylskåp/vattenkokare).

Relaterade gästrecensioner

8

Uilza

2 juli 2025

·

Stannade 7 nätter

De forma geral a estadia foi boa, apesar de algumas intercorrências logísticas O ar condicionado não estava funcionando adequadamente, trocaram o quarto Ressalvo que estamos no verão da Europa No segundo quarto, a agua do box não descia Avisei na recepção, no entanto, não houve nenhum reparo. A solução era seis esperar a agua escoar

10

Alastair

23 okt. 2025

·

Stannade 4 nätter

Wifi good... Clean, efficient booking etc, helpful staff...ideal

8

絵美

17 okt. 2025

·

Stannade 5 nätter

水回りの音が部屋からものすごく聞こえたが、それ以外は素晴らしかった

6

Hunter

18 juni 2023

·

Stannade 7 nätter

It was loud you could hear people in other rooms quite well as well as outside. My room had an air conditioner, (couldnt turn it on) desk, bed, safe, and 2 night stands one of which had a crooked drawer. No problems everything was ok but not great.

8

Andrew

19 sep. 2025

·

Stannade 2 nätter

Near to Metro, cafe and restaurants nearby, buses at end of the road very clean comfortable bed plenty wardrobe space good shower plentiful supply hot water …WiFi good reception

6

Anderson Aparecido

18 okt. 2024

·

Stannade 5 nätter

Atendimento da recepção ruim. Café da manhã ótima e equipe simpática. Quartos não tem refrigerador e não há informação clara na reserva. As janelas não tem antirruído e se ouve tudo barulho da rua.

8

Carmen

1 juni 2023

·

Stannade 7 nätter

Location is great and the staff is, too! They were super warm and helpful. The lighting in the room is poor and it would have been nice to have a machine for ice on the floor. The air conditioning doesn’t work and lucky for us, the nights were not warm, so we didn’t need it.

8

Carla M

6 jan. 2026

·

Stannade 3 nätter

ótima localização. tudo perto ou com condução fácil. café da manhã completo e muito bom. recepção bastante complicada no período da manhã. equipe desinteressada e pouco cortês. a da tarde muito educada e colaborativa. quartos antigos mas confortáveis e limpos. o bar e decorativo pois não serve nada além de café e algumas bebidas.

8

elaine

24 maj 2025

·

Stannade 1 natt

Great location for nearby theatre. Hotel is currently undergoing some refurbishment. Ask for an Exec room as they are much better than standard room.

8

Robson Wilson

5 juni 2023

·

Stannade 2 nätter

Nesta estadia ficamos na ala nova do hotel onde os quartos atenderam as nossas necessidades, e foi agradável. A recepção foi atenciosa, em destaque para atendente, Conflita. E o hotel tem uma ótima localização em Campo Pequeno com supermercados da rede Continente, locais para cafés, próximo de estações de metros, comboios e paradas de autocarros (ônibus) que nos levaram para os principais locais turísticos de Lisboa.

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Service

Servicen är ofta vänlig, hjälpsam och effektiv vid in- och utcheckning. Flera recensioner noterar en inkonsekvent attityd i receptionen, långsam svarstid på e-post och fördröjd uppföljning av underhåll.

Relaterade gästrecensioner

6

Jesper

24 mars 2025

·

Stannade 3 nätter

The Hotels Name "Hotel VIP Inn Berna" is misguiding. Nothing VIP here. Friendly staff, but I must say that there is a lack of charme and warm feeling. I have written twice to that hotel regarding a question we had. No answer. The breakfast buffet is fine, but for the love of sausagges, please don't use canned mini sausagges. They taste horrible. The room and the rest of the Hotel was clean. Very nice.

10

Amanda

30 jan. 2023

·

Stannade 2 nätter

We had a great stay at the VIP Inn overhall. Our room was very nice and clean. We had a very late check in and the clerks at reception were very nice. Very close to the airport. Easy access to transportation. There is almost everything in the area.

10

Karina

31 okt. 2025

·

Stannade 6 nätter

Sauberes Zimmer, super nettes Personal. Auch weil unsere Koffer nicht mit kamen.

10

Marcelo

4 feb. 2024

·

Stannade 1 natt

Horrible customer service. The night clerk not warm and the next morning, a female clerk didn't respond my good morning. Both in horrible mood

8

Carmen

1 juni 2023

·

Stannade 7 nätter

Location is great and the staff is, too! They were super warm and helpful. The lighting in the room is poor and it would have been nice to have a machine for ice on the floor. The air conditioning doesn’t work and lucky for us, the nights were not warm, so we didn’t need it.

8

Carla M

6 jan. 2026

·

Stannade 3 nätter

ótima localização. tudo perto ou com condução fácil. café da manhã completo e muito bom. recepção bastante complicada no período da manhã. equipe desinteressada e pouco cortês. a da tarde muito educada e colaborativa. quartos antigos mas confortáveis e limpos. o bar e decorativo pois não serve nada além de café e algumas bebidas.

10

Ashley

14 jan. 2024

·

Stannade 1 natt

I was stuck in a bind and was able to get into this hotel very quickly. The staff was very helpful and friendly and tried their best to accommodate you. The rooms were very clean right down to the nice deep soaking tub. Very hot water that's a plus for me. Everything is within minutes of a car or walk. Quiet and the breakfast was only 9 euros. And they had a lot to choose from.

10

Iasnilda

28 dec. 2024

·

Stannade 1 natt

Minha estadia foi muito boa e o funcionário que fez nosso Check-in/checkout, muito educado.

8

Roman

13 mars 2023

·

Stannade 5 nätter

The toilet in the room was finicky sometimes in room 520 it would keep running other times it operated normally. My method of stopping (after hotel staff were asked twice to send a proper mantenance staff) was for me to let the toilet fall down and this would magically stop the noisy refilling of water. Sigh!

2

Narine

7 jan. 2025

·

Stannade 9 nätter

I got so sick with influenza virus and couldn’t travel but the hotel staff were so careless that they didn’t even bother to listen and give some sort of refund . All 10 days the room was not occupied( I’m not even sure) and for several days the front desk couldn’t find the management!

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Läge

Praktiskt läge med bra transportförbindelser, nära tunnelbana, tåg och bussar, med butiker, stormarknader och restauranger i närheten, och relativt enkel tillgång till flygplatsen. Hotellet ligger inte i den historiska stadskärnan, men är ändå praktiskt för att ta sig runt i staden.

Relaterade gästrecensioner

8

Jose

8 juli 2025

·

Stannade 3 nätter

Good location

8

Kanyamon

12 juli 2023

·

Stannade 1 natt

The room was ok. Good location not far from metro and airport

10

MARIA VICTORIA CAMPOS

3 maj 2023

·

Stannade 4 nätter

Buen hotel un poco retirado del centro pero de facil acceso

8

William

23 okt. 2025

·

Stannade 2 nätter

I thought that this location enabled us to navigate out of town and in town locations very easily from Entrecampos train and Metro stations under one roof. The hotel was about two blocks from the station. There are a few restaurants in the immediate area, not great but they get the job done. There is a fully stocked European (not the understocked American) Lidl Grocery at the train station with plenty of grab and go options with good pricing.

10

Cristiane

30 maj 2025

·

Stannade 5 nätter

Localização excelente, próximo de estação de metrô, facilitando o deslocamento na cidade. Hotel com boas instalações, quarto confortável e espaçoso, como sugestão poderia ter frigobar. Café da manhã é bom, poderia ter mais frutas e algumas opções doces como bolos e o famoso pastel de nata que não teve em nenhum dia.

8

Andrew

19 sep. 2025

·

Stannade 2 nätter

Near to Metro, cafe and restaurants nearby, buses at end of the road very clean comfortable bed plenty wardrobe space good shower plentiful supply hot water …WiFi good reception

10

HOUSNI

28 apr. 2025

·

Stannade 3 nätter

Nice hotel , close to shops restaurants and more

8

Carla M

6 jan. 2026

·

Stannade 3 nätter

ótima localização. tudo perto ou com condução fácil. café da manhã completo e muito bom. recepção bastante complicada no período da manhã. equipe desinteressada e pouco cortês. a da tarde muito educada e colaborativa. quartos antigos mas confortáveis e limpos. o bar e decorativo pois não serve nada além de café e algumas bebidas.

10

Rui Paulo

4 juli 2023

·

Stannade 3 nätter

Very basic hotel - great location!

10

Mirian

12 maj 2025

·

Stannade 3 nätter

A hospedagem é próxima da estação de metrô, fica no centro da cidade. Tem restaurante e mercado próximos. O atendimento foi excelente! Como havia quarto disponível, foram muito cordiais e anteciparam o meu checkin. O apartamento me atendeu, tinha tudo o que eu precisava e era confortável.

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Måltider

Frukosten får ofta bra betyg och är prisvärd, med tillräckligt utbud för de flesta. Vissa gäster tyckte att variationen var begränsad eller föreslog bättre kvalitet på vissa rätter.

Relaterade gästrecensioner

6

Gisela Margarit

17 aug. 2022

·

Stannade 6 nätter

Ja sé que és hotel pero habíamos alquilado un apartamento que nos falló el mismo día de llegar y era la única opción que teníamos para no dormir en la calle. No era exactamente lo que buscábamos. Está lejos del centro y hay que cumplir horarios de almuerzo y llegada. Hemos dormido la familia separada. Por ser un hotel imposible cocinar y hemos gastado mucho dinero en comer fuera. En los desayunos faltaba leche de origen vegetal. El desayuno es abundante pero poco variado. Había que hacer cola y esperar para poder subir a la habitación

8

Maria C

22 dec. 2025

·

Stannade 2 nätter

Café da manhã ótimo, funcionários atenciosos, boas instalações, limpeza ótima!

4

MARIA

3 nov. 2023

·

Stannade 3 nätter

El hotel está totalmente deteriorado, necesita una reforma total, se escuchan los sonidos de los sanitarios de las demás habitaciones, la moqueta está muy sucia y las paredes se descascaran. seguramente fue un buen hotel hace unos 15 años. El desayuno es muy bueno.

6

Jesper

24 mars 2025

·

Stannade 3 nätter

The Hotels Name "Hotel VIP Inn Berna" is misguiding. Nothing VIP here. Friendly staff, but I must say that there is a lack of charme and warm feeling. I have written twice to that hotel regarding a question we had. No answer. The breakfast buffet is fine, but for the love of sausagges, please don't use canned mini sausagges. They taste horrible. The room and the rest of the Hotel was clean. Very nice.

6

John

23 maj 2022

·

Stannade 7 nätter

Dagelijkse schoonmaak. Gedateerd interieur maar in goede staat, kluis op de kamer. Ruime badkamer, zitbad (geen ligbad). Onhandig, handdoeken hangen in douchegedeelte (worden nat bij douchen). Hard bed. Zeer krappe ruimte tussen bed en voorgevel om te passeren. Elke dag Continental Breakfast, nauwelijks variatie in 5 dagen. € 3,30 voor een imperial bier is erg duur. € 0,60 voor ijsklontjes is belachelijk. Ligging optimaal naar trein (-> Sintra) en metro, maar 45 minuten lopen van centrum. Best metro gebruiken vanaf Campo Pequeno. Al met al, goed hotel voor scherpe prijs.

10

Cristiane

30 maj 2025

·

Stannade 5 nätter

Localização excelente, próximo de estação de metrô, facilitando o deslocamento na cidade. Hotel com boas instalações, quarto confortável e espaçoso, como sugestão poderia ter frigobar. Café da manhã é bom, poderia ter mais frutas e algumas opções doces como bolos e o famoso pastel de nata que não teve em nenhum dia.

8

Carla M

6 jan. 2026

·

Stannade 3 nätter

ótima localização. tudo perto ou com condução fácil. café da manhã completo e muito bom. recepção bastante complicada no período da manhã. equipe desinteressada e pouco cortês. a da tarde muito educada e colaborativa. quartos antigos mas confortáveis e limpos. o bar e decorativo pois não serve nada além de café e algumas bebidas.

10

Drita

5 okt. 2025

·

Stannade 3 nätter

Bra frukost

10

Ashley

14 jan. 2024

·

Stannade 1 natt

I was stuck in a bind and was able to get into this hotel very quickly. The staff was very helpful and friendly and tried their best to accommodate you. The rooms were very clean right down to the nice deep soaking tub. Very hot water that's a plus for me. Everything is within minutes of a car or walk. Quiet and the breakfast was only 9 euros. And they had a lot to choose from.

10

FERNANDA

6 maj 2023

·

Stannade 1 natt

Funcionários muito atenciosos, cama ótima,café da manhã muito gostoso

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Månad	Genomsnittligt pris
januari	69 US$
februari	66 US$
mars	75 US$
april	91 US$
maj	119 US$
juni	106 US$
juli	81 US$
augusti	78 US$
september	143 US$
oktober	119 US$
november	86 US$
december	77 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $108	19 $105	20	21 $162	22 $115	23 $107	24 $92
25 $95	26 $102	27 $108	28 $119	29 $105	30 $91	31 $86

sö	må	ti	on	to	fr	lö
1 $76	2 $76	3 $78	4 $76	5 $118	6 $113	7 $111
8 $115	9 $97	10 $118	11 $120	12 $102	13 $78	14 $84
15 $75	16 $75	17 $78	18 $78	19 $80	20 $78	21 $76
22 $76	23 $77	24 $76	25 $75	26 $77	27 $84	28 $79
29 $77	30 $76

VIP Inn Berna Hotel

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Gästrecensioner för VIP Inn Berna Hotel

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