Ondamar Hotel Apartamentos

Bon accueil, mais quelques points à améliorer. Le nettoyage de notre studio n’a pas été effectué correctement. Nous avons demandé à l’accueil ce que comprenait exactement le service de ménage. Nous avons signalé que la table n’avait pas été nettoyée, le cendrier n’avait pas été vidé, et la vaisselle n’était pas faite. Seuls le lit avait été refait et un rapide passage de l’aspirateur semblait avoir été fait. De plus, le pommeau de douche était cassé. Il serait utile de vérifier le bon fonctionnement de vos installations avant l’arrivée des clients. L’état général du lieu est plutôt mitigé, avec de nombreux signes d’usure. Les transats sont réservés par des serviettes dès 7h30 du matin, ce qui rend impossible d’en trouver un à 10h. Cela a limité notre capacité à profiter pleinement de la piscine avec notre bébé, faute de pouvoir trouver de l’ombre. Le pataugeoire n’est pas nettoyé régulièrement, bien que des enfants y jouent. Un petit coup de filet serait apprécié. Il serait également utile de placer un règlement dans les chambres pour éviter que des jeunes alcoolisés crient dans les couloirs à 2h du matin. En ce qui concerne le rapport qualité-prix, je pense qu’il pourrait être amélioré. À ce prix, il est possible de trouver mieux ailleurs. Cependant, nous avons tout de même passé un bon séjour malgré ces désagréments.

Great hotel- fantastic pool area. Very comfortable beds but you can hear the traffic but wouldn’t stop us from going back. Very central position- Spar shop only a few minutes walk away, lots of restaurants and shops nearby. 10 mins walk to the strip and 20 minutes to old town. Taxis are extremely reasonable. Would definitely go back

Það var aðeins einn stóll à svölunum sem er óásættanlegt, starfsfólkið gat ekkert gert. Við fórum og keyptum nýjan stól. Enginn tappi í baðinu og bara hægt að fara í sturtu. Ekki hægt að fá tappa. Snyrtilegt hótel en of há tónlist í garðinum.

Nothing at all wrong with the hotel, it's nice and comfortable and the room was clean and tidy. Pool is lovely too although we spent most of our stay out and about in town. My gripe is that the deposit they require they insisted in paying in cash. The paperwork was not clear on this and I expected to be able to do this on a card and they money to be held on that until we left. As a result this cleaned me out of the cash I brought on the trip, in fact I had to lend some off someone else, and then on the last day they hand it back to you. Not much good now I'm leaving! Not sure if this was because we were an all male party but it was very unusual and the staff acted cagily when we checked in.

August 2025, family of 4 stayed in a two bedroom apartment on the second floor. First time in Portugal I really didn’t know where to choose to stay, mixed reviews about the accommodation but I just went with it. Lovely friendly staff, beautiful pool, great location and the apartment was clean, spacious, kitchen well equipped and the apartment cleaned daily. Some parts of the hotel could do with being modernised but it really wasn’t a big deal. The safe was located beside reception and easy to access 24/7. The pool had a mix of majority families and a few groups of girls and fellas in their 20/30s, no issues with unacceptable behaviour at all, everyone was just enjoying themselves. Some families there were saying it was their second or third year coming back. There is a pool bar which serves drinks and snacks. The strip was a 7 minute walk, the old town a 25 minute walk and the beach 15 min walk. Ubers between 3-4 euro so easy to get about if you don’t fancy walking. So in summary an enjoyable stay at the Ondamar, good location, safe environment and lovely staff.