1 Hotel West Hollywood

Detta är 3:e gången vi bor på detta hotell. Det är fantastiskt! Bra läge och otroliga rum. Det är så snyggt överallt och terrassen med pool är underbar. Rekommenderas starkt

Found the back of an earring walking in to the room. Felt like it a second wipe down.

Mini bar tres bien fourni Chambre tres jolie et propre Personnel tres gentil Parking 75 dollars par nuit (clairement le point negatif)

A gift shop in the hotel. There was no service at the pool. It felt understaffed. they added gratuity on every single thing you bought whether you receive service or not, and did not disclose it.

Not anywhere close to 5 star… seems poorly managed but staff tried to help where they could. Pool was a DISASTER with dirty towels everywhere and no employees in sight. Elevator broke one day, no hot water in the shower one morning, gave me the same room as someone else at check in which was awkward at the room door! Literally one hotel Pilates class offered over my 7 night stay. Guy behind the breakfast counter this morning was also so rude when I asked if I could move inside… funny as they automatically add 20% tip to counter orders. The dinner staff were lovely - Brenda and Kean I believe - true professionals with smiles on their faces.