索納皮山邊緣套房, Ascend Collection 飯店

Staff were excellent. Road was amazing and very quiet. Great place to stay if you are in the area.

outdated resort, our room was not in good shape for the price we paid

Got to our room late, staff wasn’t at the desk. We went to our room and the whole room smelled like cats and a litter box. The master had a leak from the ceiling for whatever reason and the floor at the end of the bed was soaked. Wasn’t able to get ahold of anyone about it. Spent the night and at check out told the receptionist about the issues and she just said sorry hope you coma again soon. Beautiful room, but wasn’t great experience at all.

First, the service was amazing. The afternoon/evening front desk gentlemen was extremely kind and helpful as we navigated an issue with the room we were originally given (that turned out to not be an issue so won’t bother mentioning). The rooms were slightly dated but clean and well maintained. The only downside of the room was the carpet - it wasn’t awful but was old and a bit musty. We are very sensitive to smells and allergens so others may not notice. That said it didn’t affect our allergies too much so it wasn’t that bad. Room comes with basic cooking equipment, plates and silverware. The room we got was a two bedroom but the queen bedroom doesn’t have a door that closes - it’s a separate room but is open to the living room/kitchen. This wasn’t an issue for us but worth noting for others. Beds were clean and looked new but weren’t the nicest mattresses. Same with the pillows. We did go to the indoor pools - it was pretty well maintained. They had locker rooms and a dry sauna but we didn’t use either. Continental breakfast was as you’d expect. Nothing hot was served but lots of options - including a whole gluten free section which you NEVER see at hotels and I great appreciated. The hotel was nice and the staff great but it definitely had “we were a reeeallly nice hotel before the pandemic and then we lost a lot of our extras” vibes. They used to have a spa, a bar, an outdoor pool and a restaurant but those are all gone. It was fine as is though.

Spacious room, pool area in need of updating.