Name: Crowne Plaza Saint John Harbour View by IHG
Address: 10 Portland Street, North End, Saint John, Kanada, Saint John, Saint John County, CA
Price range: 122 $–221 $ per night
Rating: 7.78

Was Gäste sagen

Das Crowne Plaza Saint John Harbour View by IHG erhält Lob für komfortable Zimmer und Hafenblick, während das Feedback zu den Einrichtungen, dem Restaurant und der industriellen Lage gemischt ausfällt. Dies spiegelt einerseits eine gute Erreichbarkeit wider, andererseits gelegentliche Unannehmlichkeiten wie ausgefallene Aufzüge oder geschlossene Restaurants.

Der Service sticht hervor: Viele Gäste berichten von freundlichen, hilfsbereiten Mitarbeitern, die Probleme lösen und bei der Organisation helfen. Die Einrichtungen erhalten gemischtes Feedback, mit Berichten über ausgefallene Aufzüge oder Renovierungen, unregelmäßige Restaurantöffnungszeiten oder Personalmangel sowie gelegentliche Probleme mit dem Pool oder Whirlpool. Die industrielle Lage in der Nähe der Autobahn ist eher für Autofahrer und die Fähre geeignet als für Spaziergänger, die die Innenstadt erreichen möchten. Man sollte einen guten Service erwarten, der jedoch mit einigen Kompromissen verbunden ist.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Zu den Annehmlichkeiten gehören ein Innenpool und ein Whirlpool, ein Restaurant und eine Bar, eine Spielhalle und bequeme Parkmöglichkeiten. Wiederholt wird über ausgefallene Aufzüge oder Renovierungen sowie gelegentliche Probleme mit dem Pool, dem Whirlpool oder dem Fitnessraum berichtet.

Reinigung

Viele Gäste fanden die Zimmer und Gemeinschaftsbereiche sauber und renoviert. Mehrere Bewertungen erwähnen jedoch schmutzige Fenster oder Flure sowie unregelmäßige Sauberkeit im Pool oder Whirlpool, außerdem wirken einige Ausstattungen etwas übereilt.

Zimmer

Die Zimmer sind modern und oft geräumig, mit bequemen Betten und Hafenblick. Das WLAN wird als gut bewertet. Einige Gäste bemängelten kleine Zimmer, Lärm von der Klimaanlage oder den Fluren sowie gelegentlich veraltete Ausstattung oder eine ungünstige Zimmerlage.

Dienstleistung

Der herzliche und proaktive Service an der Rezeption und im gesamten Hotel wird durchweg gelobt, wobei die Mitarbeiter oft mehr tun, als erwartet wird. Einige Bewertungen erwähnen jedoch langsame Reaktionszeiten oder Kommunikationsschwierigkeiten.

Ähnliche Gästebewertungen

10

Bradley

23. März 2025

·

Aufenthalt am 2 Nächte

This property has recently undergone an updating and looks great. We were greeted by friendly staff to a very clean hotel. Room was super clean and spacious. Restaurant on site offers very good food. Also a great location with easy access to and from the highway or to get downtown.

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10

Radu

30. Aug. 2025

·

Aufenthalt am 2 Nächte

Amazing staff at the reception.

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10

Angelisa

11. Nov. 2025

·

Aufenthalt am 1 Nacht

From the moment we walked in the front door, we were thrilled with our stay. The gentleman at the front desk during check-in was incredibly friendly and welcoming. The lobby was clean. Our sixth floor room was immaculate. The only thing we weren't struck on was the dated jacuzzi tub in the room. While it was not in working order, we know how difficult the jets can be to clean properly (we used to own the exact same tub).That being said, it was our only "complaint". Every staff member we encountered was friendly and warm. Even the elevator and corridors smelled and appeared clean. The restaurant downstairs served delicious, reasonably priced food. Don't be fooled by the "fancy" appearance; the restaurant was welcoming and accessible. The front desk clerk happily helped us secure transportation to a nearby venue for a concert. Check-out the next morning was smooth and pleasant. We enjoyed a king sized room and found the price to be overly affordable. Overall, we very much enjoyed our stay and wouldn't hesitate to return again if we were back in Saint John for an event at TD Station.

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10

Olja

9. Apr. 2025

·

Aufenthalt am 2 Nächte

I do not even know where to start. But here it is. Check in as well as checkout was quick and efficient, rooms are clean and well maintained, but that is not what the best thing is. The best thing is staff. Here is the story. Ive rece tly stayed at the hotel for couple of days. During my stay I got a nasty cold, and was really feeling bad. After the checkout i went out and had to clean the car as it was snowing. Half way to Starbucks, i realized that I had forgoten my shirts and jackets in the rooms closet. I called the front desk, and Mark answered the phin, said no worries, by the time you get here I will get your stuff down. Of course that happened. No fuss, just efficient service. But this is not it, the best part is coming. I was on my way to Digby and had to take a ferry. I arrived there and cars were already boardin. All.of a sudden, my phone rings, and it was Mark. I had left my luggage on the parking lot as I was clea ing the snow off the car. I obviously do not have time to exit the yard go back and get my luggage. I was screwed. But Mark was quick on bis feet, he offered for a other staff member to drive the luggage to me. And they did it in a nick of time. They really went over and above the call of duty to help this dummy in a tough situation, and saved the day. Mark, and the gentleman that got me the suitcase, THANK YOU. You have no idea how appreciative I am. Tbis kind of service is not normal, i am not sure of a yone who would do this for their custome

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4

Emily

18. Mai 2025

·

Aufenthalt am 2 Nächte

The room was so small and noise traveled from room to room. We asked for pillows and an extra blanket for the sofa bed as their was nothing for it and it was a long wait to get a pillow. Then we had to call down four times to ask for extra towels, as we were staying two nights, three people and we were only given two towels in total. Our first call we waited an hour then just ended up going to bed, three more calls the following day and we finally got the towels. We had very noisy neighbors who let their children hang out in the hallway and run back and forth to one another’s rooms and play in the stairwell. We were later getting back to the hotel Saturday night, and their was no parking for guests but a whole section of the parking lot was blocked off, for no reason and had approximately 6 empty spots. Front desk staff were less then helpful during our stay.

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10

Stephen

24. März 2024

·

Aufenthalt am 2 Nächte

We stayed at the Crowne for the weekend of March 22nd and 23rd for a basketball tournament my son was in. I was greeted at the front desk by Farid and Rajitha, and my stay got off on the right foot. Farid was warm, welcoming and kind - and gave me some great recommendations for local pizza near the hotel, as well as taking care of breakfast for my other son who was traveling with us! Rajitha is the Guest Services Manager and was also very welcoming, as well as fixing up an issue I had with a mistaken charge on my day of checkout. I can't say enough about these gentlemen - they are a credit to your operation! The hotel was packed to capacity for several tournaments that were in town, but I had zero issues with any noise on the premises - which is rare for any hotel that full. My boys enjoyed the on-site arcade, loved the pool, and were big fans of the staff as well - who were, apparently, very kind to members of my son's basketball team in the lobby. My only constructive suggestion would be this: On weekends where you are at capacity, schedule a couple of extra staff in the restaurant area. The staff were run off their feet on the Sunday morning of our checkout and were having a hard time keeping items replenished in the buffet and getting tables cleaned. Lori and the rest of the staff were dynamite looking after everyone, and did it with a smile - but it was clear that they were a little overwhelmed. Great stay - we will be back every Saint John visit!

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10

Kathleen

5. Juli 2024

·

Aufenthalt am 1 Nacht

Very clean, nice room. Front desk was extremely helpful with all our questions.

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10

Stina

17. Sept. 2025

·

Aufenthalt am 1 Nacht

We were in the area very last minute and everything was booked / sold out. I got “lucky” or so I thought bc I found a room on Expedia for this hotel. We arrived at the front desk and were greeted by Ishan. Ishan informed us that Expedia had over booked them and they were completely sold out no rooms to be had. At this point I’m tired and stressed but I needn’t have worried because Ishan was on duty. I don’t know what or how he did it but he made a room miraculously appear out of thin air and got us situated in a room within 20 minutes. He was literally a magician! Once up in the room he called to check on us. But most hotel employees would have said we’re sold out to bad so sad good luck finding another place. But Ishan did some rearranging and fixed the situation and I will be forever grateful! The level of service he provided far exceeded most employees (at other brands hotels) that we encounter on our travels. Ishan Is destined for upper management and certainly deserves a pay increase the level of care and service he provided makes IHG stand out and I’ll be excited to book with your company again! Thank you IHG and thank you Ishan for not leaving us out in the cold and for taking great care of us. I’m in awe of your exceptional service!

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8

Debbie

13. Aug. 2025

·

Aufenthalt am 1 Nacht

Front dest staff were very friendly... even at 5:30 am. :)

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8

Henry

22. Okt. 2025

·

Aufenthalt am 2 Nächte

Staff was great, and very helpful

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Ideal für Autofahrer mit guter Anbindung an die Autobahn und in der Nähe der Digby-Fähre; mehrere Gäste erwähnen den Hafenblick. Die Innenstadt und die Restaurants sind weniger gut zu Fuß erreichbar, und einige finden das Industriegebiet unattraktiv.

Gastronomie

Das hoteleigene Restaurant erhält Lob für schmackhafte Speisen und Frühstücksangebote, aber das Feedback ist uneinheitlich. Es gibt Berichte über Personalmangel, lange Wartezeiten, frühzeitige Schließung und unterschiedliche Qualität.

Monat	Durchschnittspreis
Januar	89 $
Februar	98 $
März	89 $
April	105 $
Mai	119 $
Juni	137 $
Juli	166 $
August	140 $
September	140 $
Oktober	121 $
November	94 $
Dezember	94 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $188	18 $159	19 $175
20 $159	21	22	23	24	25 $203	26 $221
27 $184	28	29 $221	30 $221

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $129	2 $122	3 $122
4 $122	5 $130	6 $130	7 $122	8 $122	9 $122	10 $122
11 $122	12 $123	13 $125	14 $124	15 $124	16 $124	17 $124
18 $124	19 $125	20 $124	21 $131	22	23	24
25 $131	26 $185	27 $188	28 $188	29 $131	30 $124	31 $125

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Standardzimmer, 2 Queen-Betten (Bath Shower Combination)

Standardzimmer, 1 King-Bett

Standardzimmer, 1 King-Bett, rollstuhlgeeignete Dusche (Mobility Accessible)

Premium-Zimmer

Standardzimmer

Standardzimmer, 2 Queen-Betten (Walk-In Shower)

Standardzimmer, 1 King-Bett, Hafenblick

Premium-Zimmer, 1 King-Bett und Schlafsofa

Premium-Zimmer, 1 King-Bett und Schlafsofa, Hafenblick

Premium-Zimmer, 1 King-Bett, rollstuhlgeeignete Dusche (Mobility Accessible)

Gästebewertungen

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