Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como
848 US$
/ noche
Promedio para noviembre
Precios para Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como
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848 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como, los precios por noche son de 848 US$ de media en el mes más barato (noviembre) y de 3076 US$ en el mes más caro (junio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| marzo | 897 US$ |
| abril | 1048 US$ |
| mayo | 1110 US$ |
| junio | 3076 US$ |
| julio | 2798 US$ |
| agosto | 2017 US$ |
| septiembre | 2774 US$ |
| octubre | 862 US$ |
| noviembre | 848 US$ |
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nov · 848 US$
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Más caro: junio (aprox. 3076 US$)
Más barato: noviembre (aprox. 848 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 2 piscinas cubiertas nada como la playa privada para descansar. Encontrarás también conexión a Internet wifi gratis...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 2 piscinas cubiertas nada como la playa privada para descansar. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una peluquería.
Servicios empresariales
Tendrás un servicio de limusina o coche con chófer, tintorería y un servicio de recepción las 24 horas a tu disposición. Este hotel pone a tu disposición 4 salas de reuniones donde celebrar todo tipo de eventos. Se ofrece servicio de traslado desde la estación de trenes de pago y un aparcamiento con asistencia gratuito.
Comida
Come algo en La Goletta, uno de los 2 restaurantes de este hotel, o simplemente llama al servicio de habitaciones con horario limitado. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé gratuito todos los días de 07:30 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 95 habitaciones con muebles diferentes, equipadas con minibar y televisión de pantalla plana. Descansa como nunca en una cama con edredón de plumas y ropa de cama de alta calidad. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera y ducha independientes está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en Grand Hotel Villa Serbelloni, te encontrarás en una fantástica zona de Bellagio (Centro Histórico) y estarás a menos de diez minutos a pie de Puerto de Bellagio y Basílica de Santiago. Además, este hotel para familias se encuentra a 18,6 km de Lago de Lugano y a 5,3 km de Museo y jardín botánico de Villa Monastero.
Qué hay cerca
Basílica de Santiago(0.1 millas)
Villa Serbelloni(0.2 millas)
Enoteca Principessa(0.2 millas)
Puerto de Bellagio(0.3 millas)
La Punta Spartivento(0.3 millas)
Lago de Lecco(0.4 millas)
Jardines de Villa Melzi(0.6 millas)
Terminal de ferris de Cadenabbia(1.2 millas)
Villa Carlotta(1.7 millas)
Parco Civico Teresio Olivelli(2.5 millas)
Paseo de los Enamorados(2.7 millas)
Iglesia de San Juan Bautista(3 millas)
Iglesia de San Giorgio(3 millas)
Royal Victoria(3 millas)
Museo y jardín botánico de Villa Monastero(3.1 millas)
Lugano (LUG-Agno)(25.8 millas)
Aeropuerto de Bérgamo Orio al Serio (BGY)(39.2 millas)
Aeropuerto internacional de Malpensa (MXP)(51.6 millas)
Aeropuerto de Linate (LIN)(46.7 millas)
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Via Roma 1, Centro Histórico, Bellagio, Italia
Basílica de Santiago (0.1 millas)
Villa Serbelloni (0.2 millas)
Enoteca Principessa (0.2 millas)
Puerto de Bellagio (0.3 millas)
La Punta Spartivento (0.3 millas)
Lago de Lecco (0.4 millas)
Opciones de habitación
5
Habitación clásica con 1 cama doble o 2 individuales (Park / Town View)
Detalles de la oferta
1 Cama Doble Grande
2 Camas Individuales
Capacidad: 2
312 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
10
Suite junior, vistas al lago
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
495 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
8
Suite, vistas al lago (Signature Suite Seta)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
527 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
9
Suite, vistas al lago (Signature Suite Oro)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
527 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
10
Habitación Deluxe con 1 cama doble o 2 individuales, vistas al lago
Detalles de la oferta
1 Cama Doble Grande
2 Camas Individuales
Capacidad: 2
409 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Suite, vistas al lago (Open Space Suite)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 3
527 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Habitación clásica con 1 cama doble o 2 individuales, vistas al lago
Detalles de la oferta
1 Cama Doble Grande
2 Camas Individuales
Capacidad: 2
312 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
13
Suite, balcón, vistas al lago (Signature Suite Queen of Sweden)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 4
861 ft²
BalcónAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada interiorBañera de hidromasaje privada
7
Suite, balcón, vistas al lago (Signature Suite J.F.Kennedy)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
861 ft²
BalcónAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada interiorBañera de hidromasaje privada
7
Suite, vistas al lago (Signature Suite Helmut Newton)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 4
861 ft²
Balcón o terrazaAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada interiorBañera de hidromasaje privada
5
Habitación Deluxe con 1 cama doble o 2 individuales (Park / Town View)
Detalles de la oferta
1 Cama Doble Grande
2 Camas Individuales
Capacidad: 3
366 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
14
Suite, vistas al lago (Suite Arte - Adults Only - No Pets)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
527 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
11
Suite, vistas al lago (Signature Suite W.Churchill)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
893 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como
9.2
Genial
Basado en 735 comentarios verificados
¿Quién se queda aquí?
Trabajo
4%
Pareja
62%
Familia
21%
Grupo
8%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
El Grand Hotel Villa Serbelloni, el único hotel Relais & Châteaux en el lago de Como, combina una espectacular ubicación frente al lago en Bellagio y un estilo histórico opulento con un servicio mayormente cálido y atento, e impresionantes instalaciones de ocio que incluyen piscinas, un spa y elegantes espacios comunes.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
El Grand Hotel Villa Serbelloni, el único hotel Relais & Châteaux en el lago de Como, combina una espectacular ubicación frente al lago en Bellagio y un estilo histórico opulento con un servicio mayormente cálido y atento, e impresionantes instalaciones de ocio que incluyen piscinas, un spa y elegantes espacios comunes.
Varias reseñas también señalan fallos, como interacciones poco serviciales o desagradables en la recepción y un apoyo ocasional lento o inconsistente por parte del personal de conserjería y de la piscina. Las habitaciones suelen ser elegantes, tranquilas y espaciosas, con excelentes vistas, pero las quejas recurrentes mencionan aire acondicionado limitado o inactivo en las temporadas intermedias, algo de ruido o vistas decepcionantes, y algunos comentarios sobre elementos anticuados. La restauración suele ser elogiada por el desayuno y los restaurantes, aunque Mistral y la velocidad del servicio reciben comentarios mixtos y las bebidas en la piscina son caras. Espere un lujo clásico en una ubicación privilegiada, con algunos inconvenientes a tener en cuenta.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Entre las instalaciones destacadas se incluyen una piscina cubierta y otra al aire libre frente al lago, un spa bien valorado, un bar con piano por la noche, jardines paisajísticos y acceso directo al lago; la propiedad también transmite una gran sensación de seguridad.
Reseñas de huéspedes relacionadas
10
Richard
18 ago 2023
·
Se alojó 3 noches
The best place you can stay in Bellagio! We had a wonderful time. The staff is so friendly, and we enjoyed the lake and pool. Beautiful views! Big thanks to the talented piano player that plays in the evenings. Loved ending our night there every night.
The best place you can stay in Bellagio! We had a wonderful time. The staff is so friendly, and we enjoyed the lake and pool. Beautiful views! Big thanks to the talented piano player that plays in the evenings. Loved ending our night there every night.
10
Debra
23 sept 2025
·
Se alojó 6 noches
Very secure
Very secure
10
Patricia
2 ago 2025
·
Se alojó 3 noches
This place is AMAZING!!!!!! The hotel has everything you need and want! It's the best location. It has a lakefront pool and private beach (with lounge chairs and service) with the most incredible view ever! The setting is truly a dream! The interior is ornate and luxurious. The staff are 5-star! I love the nightly music in the parlor. The food in the restaurant is fantastic. THIS IS A MUST HOTEL!
This place is AMAZING!!!!!! The hotel has everything you need and want! It's the best location. It has a lakefront pool and private beach (with lounge chairs and service) with the most incredible view ever! The setting is truly a dream! The interior is ornate and luxurious. The staff are 5-star! I love the nightly music in the parlor. The food in the restaurant is fantastic. THIS IS A MUST HOTEL!
10
Michael
10 sept 2024
·
Se alojó 1 noche
What a perfect place to stay. The staff is wonderful. Big thank you to Natalie at the main bar. We had dinner there and an afternoon snack. The grounds a wonderful to walk. The town is hilly but lots of interesting shops. The restaurant on overlooking the pool was great for lunch. The pool and beach are great. We spend some time there having a coffee one morning.
What a perfect place to stay. The staff is wonderful. Big thank you to Natalie at the main bar. We had dinner there and an afternoon snack. The grounds a wonderful to walk. The town is hilly but lots of interesting shops. The restaurant on overlooking the pool was great for lunch. The pool and beach are great. We spend some time there having a coffee one morning.
10
Deborah
16 may 2024
·
Se alojó 2 noches
We had a fabulous stay here. Everything was top notch. We came from another hotel on the lake that had a wedding every night that kept us up. The Villa Serbelloni was such a treat. The indoor pool and spa are a wonderful addition.
We had a fabulous stay here. Everything was top notch. We came from another hotel on the lake that had a wedding every night that kept us up. The Villa Serbelloni was such a treat. The indoor pool and spa are a wonderful addition.
10
Andrew
19 ago 2025
·
Se alojó 3 noches
This hotel is the jewel of Bellagio. If you can stay here, you will not be disappointed. The staff is beyond exceptional, always being attentive without hovering. The dining options are delicious, and the ppol and beach area is fantastic. Truly one of the best hotels we have ever stayed at.
This hotel is the jewel of Bellagio. If you can stay here, you will not be disappointed. The staff is beyond exceptional, always being attentive without hovering. The dining options are delicious, and the ppol and beach area is fantastic. Truly one of the best hotels we have ever stayed at.
10
Marco
22 jul 2023
·
Se alojó 2 noches
The amazing views of the lake and the beautiful pool.
The amazing views of the lake and the beautiful pool.
10
Nicholas
21 jun 2023
·
Se alojó 2 noches
10/10 had an amazing experience in this beautiful city. We spent the second half of our honeymoon at Villa Serbelloni and we are so happy we did. The indoor and outdoor pool were lovely, the restaurant and bar staff were extremely friendly and even remembered us on our repeat visit. Highly recommend staying here.
10/10 had an amazing experience in this beautiful city. We spent the second half of our honeymoon at Villa Serbelloni and we are so happy we did. The indoor and outdoor pool were lovely, the restaurant and bar staff were extremely friendly and even remembered us on our repeat visit. Highly recommend staying here.
10
Noela
8 sept 2025
·
Se alojó 4 noches
The Hotel is a magnificent Villa in the heart of Bellagio. The rooms are elegant, the breakfast is served in a gorgeous room and includes fantastic choices. The pool service, bar and Piano room are all great. The spa has great choices and it is probably one of the most beautiful spas I have seen. The only drawbacks I would call out are the temperature of the outside pool which is very cold and that makes it not inviting for most guests as well as the, potentially inevitable, exposure to noisy guests which are clearly under the influence
The Hotel is a magnificent Villa in the heart of Bellagio. The rooms are elegant, the breakfast is served in a gorgeous room and includes fantastic choices. The pool service, bar and Piano room are all great. The spa has great choices and it is probably one of the most beautiful spas I have seen. The only drawbacks I would call out are the temperature of the outside pool which is very cold and that makes it not inviting for most guests as well as the, potentially inevitable, exposure to noisy guests which are clearly under the influence
10
Eugenio
23 may 2022
·
Se alojó 2 noches
Questo albergo e stato veramente incredibile, i dettagli di questo posto sonno incredibile, la decorazione, le camere molto pulite, la piscina anche, il servizio spettacolare. Il giardino bellissimo, Anche sono stata nell bar, e il pianista e veramente bravo. Il personale del parcheggio gentilissimi. C'e una struttura molto cool in mezzo al lago per nuotare e anche un trappolino!!!! La ubicazione e straordinaria!! Lo unico che non mi è piaciuto e che al ristorante (Mistral) non fanno nessun sforzo per accomodarci, e sono un po cattivi, ma per il 99.9% sono stata felicissima.
Questo albergo e stato veramente incredibile, i dettagli di questo posto sonno incredibile, la decorazione, le camere molto pulite, la piscina anche, il servizio spettacolare. Il giardino bellissimo, Anche sono stata nell bar, e il pianista e veramente bravo. Il personale del parcheggio gentilissimi. C'e una struttura molto cool in mezzo al lago per nuotare e anche un trappolino!!!! La ubicazione e straordinaria!! Lo unico che non mi è piaciuto e che al ristorante (Mistral) non fanno nessun sforzo per accomodarci, e sono un po cattivi, ma per il 99.9% sono stata felicissima.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las reseñas describen constantemente el hotel, las habitaciones y los baños como muy limpios y bien mantenidos. Algunos señalan pequeñas necesidades de mantenimiento en algunas áreas.
Reseñas de huéspedes relacionadas
8
Huck Lee
27 oct 2024
·
Se alojó 4 noches
Very stunning and quiet. Exceptionally clean
Very stunning and quiet. Exceptionally clean
8
Michael
29 abr 2025
·
Se alojó 3 noches
The hotel is beautiful, clean and the staff is very helpful and friendly. The food was good. The hotel is right next to the ferry station so getting transfers to the other villages is very convenient. There are plenty of shops and restaurants in the area. The ferries also transport vehicles which is also convenient. The only negative I must point out is that we stayed in April and the weather is cool but not cold. So the room didn’t have AC or the hotel wouldn’t turn it on, so at night it felt less than cool. We couldn’t leave the windows open bc there were lots of bugs. Not the ideal situation for a pricey hotel. But overall a good experience.
The hotel is beautiful, clean and the staff is very helpful and friendly. The food was good. The hotel is right next to the ferry station so getting transfers to the other villages is very convenient. There are plenty of shops and restaurants in the area. The ferries also transport vehicles which is also convenient. The only negative I must point out is that we stayed in April and the weather is cool but not cold. So the room didn’t have AC or the hotel wouldn’t turn it on, so at night it felt less than cool. We couldn’t leave the windows open bc there were lots of bugs. Not the ideal situation for a pricey hotel. But overall a good experience.
10
Ronen
5 abr 2024
·
Se alojó 3 noches
Amazing place, classic, clean, top of the line. Beautiful rooms, service is superb. Friendly staff.
Amazing place, classic, clean, top of the line. Beautiful rooms, service is superb. Friendly staff.
10
ROGER
19 abr 2022
·
Se alojó 2 noches
l'emplacement, l'accueil, la propreté, le petit déjeuner et la beauté de l'hôtel
l'emplacement, l'accueil, la propreté, le petit déjeuner et la beauté de l'hôtel
10
Alex
7 oct 2025
·
Se alojó 3 noches
We traveled to Bellagio early October 2025 for our honeymooon!! This hotel was amazing - it is absolutely the best place to stay in all of Lake Como, and possibly all of Italy. The staff were extremely friendly, helpful, and attentive. They often remembered our drink orders from the previous day and recognized us when we came and went. The hotel itself is beautiful and the rooms were quiet, clean, and spacious. Breakfast spread in the morning was great - there is something for everyone including gluten free options. We did not eat at either of the restaurants onsite but enjoyed snacks and drinks poolside and from the bar inside. We very much enjoyed our couples massages at the spa and the concierge organized a wonderful private boat tour of the lake. The property is tucked away in a quiet corner of Bellagio with a great view and away from the chaos. Close to the ferry and all the shops/restaurants. The property was very secure as well, non hotel guests were not permitted in. Our only small complaint was that the hotel AC was not on, front desk stated they were in heating mode so the AC in our room did not turn on. We had to sleep with our balcony door cracked which did cause us to hear the church bells early in the morning. Overall would highly recommend and if we return to Bellagio we will definitely stay here again!
We traveled to Bellagio early October 2025 for our honeymooon!! This hotel was amazing - it is absolutely the best place to stay in all of Lake Como, and possibly all of Italy. The staff were extremely friendly, helpful, and attentive. They often remembered our drink orders from the previous day and recognized us when we came and went. The hotel itself is beautiful and the rooms were quiet, clean, and spacious. Breakfast spread in the morning was great - there is something for everyone including gluten free options. We did not eat at either of the restaurants onsite but enjoyed snacks and drinks poolside and from the bar inside. We very much enjoyed our couples massages at the spa and the concierge organized a wonderful private boat tour of the lake. The property is tucked away in a quiet corner of Bellagio with a great view and away from the chaos. Close to the ferry and all the shops/restaurants. The property was very secure as well, non hotel guests were not permitted in. Our only small complaint was that the hotel AC was not on, front desk stated they were in heating mode so the AC in our room did not turn on. We had to sleep with our balcony door cracked which did cause us to hear the church bells early in the morning. Overall would highly recommend and if we return to Bellagio we will definitely stay here again!
6
Brenda
9 ago 2025
·
Se alojó 4 noches
What we loved: the exterior grounds and pool. What was not so good: The “lake view balcony” room was a view of a concrete wall of 4 feet… and that door was the only light- no windows in the room. The room service staff told me the phone didn’t work so for ME to contact someone to service it. ?? Both requests at the concierge desk were met with general hesitance (e.g transport somewhere in town). Staff at pool would leave a menu and never return. They huddled at the gazebo together to socialize. Our room would never get comfortably cool. It had lots of space, however, and we slept ok. Bathroom was also nice and plenty of room. Very clean.
What we loved: the exterior grounds and pool. What was not so good: The “lake view balcony” room was a view of a concrete wall of 4 feet… and that door was the only light- no windows in the room. The room service staff told me the phone didn’t work so for ME to contact someone to service it. ?? Both requests at the concierge desk were met with general hesitance (e.g transport somewhere in town). Staff at pool would leave a menu and never return. They huddled at the gazebo together to socialize. Our room would never get comfortably cool. It had lots of space, however, and we slept ok. Bathroom was also nice and plenty of room. Very clean.
10
Sharon
13 sept 2023
·
Se alojó 2 noches
There is nothing negative about this hotel. It’s a gorgeous hotel with prime location. Rooms are beautiful and spotless. It’s incredibly clean. Staff is amazing. Breakfast which was included was an upscale buffet style. It was worth every penny. Not a cheap hotel but worth the money. Pool is huge and we enjoyed it so much. Loved this hotel and yes we will be back in the future.
There is nothing negative about this hotel. It’s a gorgeous hotel with prime location. Rooms are beautiful and spotless. It’s incredibly clean. Staff is amazing. Breakfast which was included was an upscale buffet style. It was worth every penny. Not a cheap hotel but worth the money. Pool is huge and we enjoyed it so much. Loved this hotel and yes we will be back in the future.
8
Gaspar
21 oct 2024
·
Se alojó 1 noche
This is a historic and very beautiful property in Bellagio. While most of it remains outstanding, some areas require a tiny bit of maintenance. The weather was not very good when I visited and, unfortunately, the gym is outside of the main property. Small detail, but the overall experience was great. We especially enjoyed the traditional bar and the very attentive and nice staff, very nice indeed.
This is a historic and very beautiful property in Bellagio. While most of it remains outstanding, some areas require a tiny bit of maintenance. The weather was not very good when I visited and, unfortunately, the gym is outside of the main property. Small detail, but the overall experience was great. We especially enjoyed the traditional bar and the very attentive and nice staff, very nice indeed.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser elegantes, espaciosas y tranquilas, con vistas memorables al lago y ropa de cama de calidad. Los problemas recurrentes incluyen aire acondicionado limitado o inactivo en las temporadas intermedias, algo de ruido o vistas/ubicaciones decepcionantes y algunos comentarios sobre una decoración anticuada o una ropa de cama incómoda.
Reseñas de huéspedes relacionadas
10
Jan
4 may 2024
·
Se alojó 2 noches
Everything was spectacular. The hotel is gorgeous, staff was excellent and the food delicious. 5+ service! Highly recommend this hotel. We had a lakefront view that was stunning!!
Everything was spectacular. The hotel is gorgeous, staff was excellent and the food delicious. 5+ service! Highly recommend this hotel. We had a lakefront view that was stunning!!
10
Emily
11 jun 2023
·
Se alojó 3 noches
Our whole experience couldn't have been better. From the spectacular breakfast to the incredible linens to the heavenly view from our room, we were thrilled.
Our whole experience couldn't have been better. From the spectacular breakfast to the incredible linens to the heavenly view from our room, we were thrilled.
8
Matthew
15 ago 2025
·
Se alojó 4 noches
The property was beautiful, especially the outside and the pool area. The interior left me wanting more.
The property was beautiful, especially the outside and the pool area. The interior left me wanting more.
10
Alex
7 oct 2025
·
Se alojó 3 noches
We traveled to Bellagio early October 2025 for our honeymooon!! This hotel was amazing - it is absolutely the best place to stay in all of Lake Como, and possibly all of Italy. The staff were extremely friendly, helpful, and attentive. They often remembered our drink orders from the previous day and recognized us when we came and went. The hotel itself is beautiful and the rooms were quiet, clean, and spacious. Breakfast spread in the morning was great - there is something for everyone including gluten free options. We did not eat at either of the restaurants onsite but enjoyed snacks and drinks poolside and from the bar inside. We very much enjoyed our couples massages at the spa and the concierge organized a wonderful private boat tour of the lake. The property is tucked away in a quiet corner of Bellagio with a great view and away from the chaos. Close to the ferry and all the shops/restaurants. The property was very secure as well, non hotel guests were not permitted in. Our only small complaint was that the hotel AC was not on, front desk stated they were in heating mode so the AC in our room did not turn on. We had to sleep with our balcony door cracked which did cause us to hear the church bells early in the morning. Overall would highly recommend and if we return to Bellagio we will definitely stay here again!
We traveled to Bellagio early October 2025 for our honeymooon!! This hotel was amazing - it is absolutely the best place to stay in all of Lake Como, and possibly all of Italy. The staff were extremely friendly, helpful, and attentive. They often remembered our drink orders from the previous day and recognized us when we came and went. The hotel itself is beautiful and the rooms were quiet, clean, and spacious. Breakfast spread in the morning was great - there is something for everyone including gluten free options. We did not eat at either of the restaurants onsite but enjoyed snacks and drinks poolside and from the bar inside. We very much enjoyed our couples massages at the spa and the concierge organized a wonderful private boat tour of the lake. The property is tucked away in a quiet corner of Bellagio with a great view and away from the chaos. Close to the ferry and all the shops/restaurants. The property was very secure as well, non hotel guests were not permitted in. Our only small complaint was that the hotel AC was not on, front desk stated they were in heating mode so the AC in our room did not turn on. We had to sleep with our balcony door cracked which did cause us to hear the church bells early in the morning. Overall would highly recommend and if we return to Bellagio we will definitely stay here again!
6
Athena
3 ene 2025
·
Se alojó 2 noches
Very olds rooms, staff unhelpful.
Very olds rooms, staff unhelpful.
6
Brenda
9 ago 2025
·
Se alojó 4 noches
What we loved: the exterior grounds and pool. What was not so good: The “lake view balcony” room was a view of a concrete wall of 4 feet… and that door was the only light- no windows in the room. The room service staff told me the phone didn’t work so for ME to contact someone to service it. ?? Both requests at the concierge desk were met with general hesitance (e.g transport somewhere in town). Staff at pool would leave a menu and never return. They huddled at the gazebo together to socialize. Our room would never get comfortably cool. It had lots of space, however, and we slept ok. Bathroom was also nice and plenty of room. Very clean.
What we loved: the exterior grounds and pool. What was not so good: The “lake view balcony” room was a view of a concrete wall of 4 feet… and that door was the only light- no windows in the room. The room service staff told me the phone didn’t work so for ME to contact someone to service it. ?? Both requests at the concierge desk were met with general hesitance (e.g transport somewhere in town). Staff at pool would leave a menu and never return. They huddled at the gazebo together to socialize. Our room would never get comfortably cool. It had lots of space, however, and we slept ok. Bathroom was also nice and plenty of room. Very clean.
10
Sharon
13 sept 2023
·
Se alojó 2 noches
There is nothing negative about this hotel. It’s a gorgeous hotel with prime location. Rooms are beautiful and spotless. It’s incredibly clean. Staff is amazing. Breakfast which was included was an upscale buffet style. It was worth every penny. Not a cheap hotel but worth the money. Pool is huge and we enjoyed it so much. Loved this hotel and yes we will be back in the future.
There is nothing negative about this hotel. It’s a gorgeous hotel with prime location. Rooms are beautiful and spotless. It’s incredibly clean. Staff is amazing. Breakfast which was included was an upscale buffet style. It was worth every penny. Not a cheap hotel but worth the money. Pool is huge and we enjoyed it so much. Loved this hotel and yes we will be back in the future.
10
David
18 sept 2023
·
Se alojó 3 noches
Absolutely magnificent property. The whole experience was too incredible for words. Room was luxurious and could not have asked for anything more. Great bed, bathroom and air conditioner, plus balcony access. Breakfast would probably rate as the best I have ever had, with wonderful options and service. The pool (and "beach") area were idyllic and so relaxing. One disappointment was the very high end price of drinks at the pool and the bars. We stretched ourselves to stay at the hotel and being out priced on drinks did spoil some of the experience - although town, lovely rooftop bars etc were around the corner. We will definitely love to return one day and can't recommend the hotel more highly. You will have a unique experience.
Absolutely magnificent property. The whole experience was too incredible for words. Room was luxurious and could not have asked for anything more. Great bed, bathroom and air conditioner, plus balcony access. Breakfast would probably rate as the best I have ever had, with wonderful options and service. The pool (and "beach") area were idyllic and so relaxing. One disappointment was the very high end price of drinks at the pool and the bars. We stretched ourselves to stay at the hotel and being out priced on drinks did spoil some of the experience - although town, lovely rooftop bars etc were around the corner. We will definitely love to return one day and can't recommend the hotel more highly. You will have a unique experience.
4
elizabeth
8 may 2023
·
Se alojó 2 noches
guests that pay over 1700 usd per night should be told that their room is over the front parking area / lobby/ restaurant. the noise level in the room all day AND late inti the night was awful. it was hot with no air con so windows had to be opened. the hotel is lovely and old but noise is awful.
guests that pay over 1700 usd per night should be told that their room is over the front parking area / lobby/ restaurant. the noise level in the room all day AND late inti the night was awful. it was hot with no air con so windows had to be opened. the hotel is lovely and old but noise is awful.
8
Flavia
26 abr 2023
·
Se alojó 1 noche
The only think I did not like was that in this time of the year the AC is not operating yet and it was quite hot in the room, but the rest was perfect.
The only think I did not like was that in this time of the year the AC is not operating yet and it was quite hot in the room, but the rest was perfect.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado como cálido, atento y profesional en toda la propiedad. Sin embargo, varias reseñas informan sobre problemas con la capacidad de respuesta/actitud de la recepción o la conserjería y un servicio ocasional lento o poco cooperativo en la piscina o en Mistral.
Reseñas de huéspedes relacionadas
4
Joseph Michael
17 jul 2023
·
Se alojó 2 noches
The location is perfect and the property is stunning. The breakfast and service at breakfast is fantastic. They have mimosas and a wide selection of cheeses and fruits. Unfortunately the front desk staff is an absolute nightmare. They were not welcoming from the beginning and were talking about us in a negative way throughout the entire stay. They were disrespectful and rude. When we brought this to the attention of a different shift of front desk staff, they were not apologetic or helpful in resolving it. In fact, they continued to talk about us. We were told that we could not eat outside food on the tables outside by the main entrance and had to go to our room (there were no other guests using the tables so it was not like we were taking them from anyone else who wanted bar service). The sheets are terribly uncomfortable. When we checked out, we again told them about how dissatisfied we were with the service and they did not even make a comment. They said, “oh, no?” And then changed the topic getting back to our bill. They are a disgrace for a 5 star resort. All this hotel cares about is taking your money. I would recommend staying at another property in Bellagio or perhaps a true 5 star resort in Tremezzo.
The location is perfect and the property is stunning. The breakfast and service at breakfast is fantastic. They have mimosas and a wide selection of cheeses and fruits. Unfortunately the front desk staff is an absolute nightmare. They were not welcoming from the beginning and were talking about us in a negative way throughout the entire stay. They were disrespectful and rude. When we brought this to the attention of a different shift of front desk staff, they were not apologetic or helpful in resolving it. In fact, they continued to talk about us. We were told that we could not eat outside food on the tables outside by the main entrance and had to go to our room (there were no other guests using the tables so it was not like we were taking them from anyone else who wanted bar service). The sheets are terribly uncomfortable. When we checked out, we again told them about how dissatisfied we were with the service and they did not even make a comment. They said, “oh, no?” And then changed the topic getting back to our bill. They are a disgrace for a 5 star resort. All this hotel cares about is taking your money. I would recommend staying at another property in Bellagio or perhaps a true 5 star resort in Tremezzo.
10
Erin
27 may 2023
·
Se alojó 4 noches
We stayed at this property from May 22-26, 2023. It was first class in every way. Beautiful property with old world glamour, but the service is what sets it apart. Absolutely 5 star service and attention to detail. The staff did everything they could to make it an amazing experience. We can’t imagine wanting to stay anywhere else on Lake Como.
We stayed at this property from May 22-26, 2023. It was first class in every way. Beautiful property with old world glamour, but the service is what sets it apart. Absolutely 5 star service and attention to detail. The staff did everything they could to make it an amazing experience. We can’t imagine wanting to stay anywhere else on Lake Como.
6
Ryan
12 sept 2025
·
Se alojó 3 noches
Great property, terrible staff. We’ve traveled the world and stayed at 5* hotels, never have staff been so unpleasant at every turn.
Great property, terrible staff. We’ve traveled the world and stayed at 5* hotels, never have staff been so unpleasant at every turn.
10
Brian
3 nov 2025
·
Se alojó 1 noche
The staff were wonderful and the hotel was impeccable. All amenities were extremely thoughtful.
The staff were wonderful and the hotel was impeccable. All amenities were extremely thoughtful.
10
Austin
18 oct 2025
·
Se alojó 3 noches
The staff was amazing, the concierge was very accommodating and helped us so much throughout the trip. The food and cocktails were 🔥. Couldn’t recommend this hotel enough.
The staff was amazing, the concierge was very accommodating and helped us so much throughout the trip. The food and cocktails were 🔥. Couldn’t recommend this hotel enough.
6
Brenda
9 ago 2025
·
Se alojó 4 noches
What we loved: the exterior grounds and pool. What was not so good: The “lake view balcony” room was a view of a concrete wall of 4 feet… and that door was the only light- no windows in the room. The room service staff told me the phone didn’t work so for ME to contact someone to service it. ?? Both requests at the concierge desk were met with general hesitance (e.g transport somewhere in town). Staff at pool would leave a menu and never return. They huddled at the gazebo together to socialize. Our room would never get comfortably cool. It had lots of space, however, and we slept ok. Bathroom was also nice and plenty of room. Very clean.
What we loved: the exterior grounds and pool. What was not so good: The “lake view balcony” room was a view of a concrete wall of 4 feet… and that door was the only light- no windows in the room. The room service staff told me the phone didn’t work so for ME to contact someone to service it. ?? Both requests at the concierge desk were met with general hesitance (e.g transport somewhere in town). Staff at pool would leave a menu and never return. They huddled at the gazebo together to socialize. Our room would never get comfortably cool. It had lots of space, however, and we slept ok. Bathroom was also nice and plenty of room. Very clean.
8
Ana Cláudia
8 abr 2024
·
Se alojó 5 noches
Hotel de luxo no coração de Bellagio, excelentes instalações, muito bom para casais e também para crianças. O check in foi confuso, as informações do hotel.com não coincidiam com a do hotel e não consegui contato para resolver. Talvez por estarem voltando do período que ficam fechados no inverno, o serviço de concierge deixou muito a desejar. Informações desatualizadas sobre restaurantes e meio de locomoção entre as cidades. Precisam qualificar melhor os atendentes. Restaurantes impecáveis.
Hotel de luxo no coração de Bellagio, excelentes instalações, muito bom para casais e também para crianças. O check in foi confuso, as informações do hotel.com não coincidiam com a do hotel e não consegui contato para resolver. Talvez por estarem voltando do período que ficam fechados no inverno, o serviço de concierge deixou muito a desejar. Informações desatualizadas sobre restaurantes e meio de locomoção entre as cidades. Precisam qualificar melhor os atendentes. Restaurantes impecáveis.
10
Sophia
23 oct 2024
·
Se alojó 2 noches
The hotel staff here is unlike anywhere I’ve ever stayed and really the best hotel I’ve ever stayed at absolutely recommend for anyone looking for something more lux in bellagio
The hotel staff here is unlike anywhere I’ve ever stayed and really the best hotel I’ve ever stayed at absolutely recommend for anyone looking for something more lux in bellagio
10
Þorkell
17 oct 2025
·
Se alojó 4 noches
We stayed at Grand Hotel Villa Serbelloni for our honeymoon, and it was absolutely unforgettable. The hotel itself is stunning, with an atmosphere full of elegance and charm. Every detail, from the breathtaking views to the beautifully decorated interiors, exceeded our expectations. The service was truly first-class – professional, attentive, and always delivered with a smile. We felt incredibly well taken care of throughout our stay. Everything was perfectly arranged, and it made our honeymoon even more special. We could not have asked for a better experience. I would 100% recommend this hotel to anyone looking for luxury, comfort, and unforgettable memories.
We stayed at Grand Hotel Villa Serbelloni for our honeymoon, and it was absolutely unforgettable. The hotel itself is stunning, with an atmosphere full of elegance and charm. Every detail, from the breathtaking views to the beautifully decorated interiors, exceeded our expectations. The service was truly first-class – professional, attentive, and always delivered with a smile. We felt incredibly well taken care of throughout our stay. Everything was perfectly arranged, and it made our honeymoon even more special. We could not have asked for a better experience. I would 100% recommend this hotel to anyone looking for luxury, comfort, and unforgettable memories.
8
Bhavna
1 abr 2024
·
Se alojó 2 noches
Location of this hotel is as good as it comes in, very scenic! The gardens and property are beautiful! The front desk is more or less useless a lot of attitude even for guests that are staying there. I called front desk multiple times. No one answered during my stay. The staff service can be improved tremendously for the price you pay at the hotel.
Location of this hotel is as good as it comes in, very scenic! The gardens and property are beautiful! The front desk is more or less useless a lot of attitude even for guests that are staying there. I called front desk multiple times. No one answered during my stay. The staff service can be improved tremendously for the price you pay at the hotel.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación privilegiada frente al lago en el corazón de Bellagio, con vistas impresionantes, a pocos pasos del ferry, tiendas y restaurantes. Algunos aprecian su ambiente apartado a pesar de su ubicación céntrica.
Reseñas de huéspedes relacionadas
10
James
29 ago 2024
·
Se alojó 2 noches
Absolutely perfect! We have travelled to numerous countries in every continent and this was the best hotel we have ever been to. The views and location are unmatchable. Truly worth the cost!
Absolutely perfect! We have travelled to numerous countries in every continent and this was the best hotel we have ever been to. The views and location are unmatchable. Truly worth the cost!
10
Taylor
17 oct 2024
·
Se alojó 2 noches
This hotel is one of the most beautiful properties I have stayed on. The only thing as good as the views and location, is the staff’s service. They did an incredible job making us feel welcomed and special.
This hotel is one of the most beautiful properties I have stayed on. The only thing as good as the views and location, is the staff’s service. They did an incredible job making us feel welcomed and special.
10
Hope
22 oct 2025
·
Se alojó 2 noches
This is easily one of the most beautiful and special hotels I’ve ever stayed in! It was like staying in a palace and the location in Bellagio couldn’t be more perfect!
This is easily one of the most beautiful and special hotels I’ve ever stayed in! It was like staying in a palace and the location in Bellagio couldn’t be more perfect!
10
Joe
2 may 2023
·
Se alojó 5 noches
This was the grandest hotel in a spectacular location on the lake.
This was the grandest hotel in a spectacular location on the lake.
10
Paul
14 ago 2024
·
Se alojó 1 noche
Just a beautiful location and atmosphere
Just a beautiful location and atmosphere
10
Denise
27 jul 2025
·
Se alojó 2 noches
Beautiful dining ballroom and common room. Great location right on the lake and in the center of town.
Beautiful dining ballroom and common room. Great location right on the lake and in the center of town.
10
John
20 oct 2023
·
Se alojó 4 noches
Location is exceptional
Location is exceptional
10
Sarah
21 may 2023
·
Se alojó 2 noches
This hotel is situated right on Lake Como and is absolutely beautiful! Great location being able to walk around Bellagio.
This hotel is situated right on Lake Como and is absolutely beautiful! Great location being able to walk around Bellagio.
10
Shawn
10 jun 2023
·
Se alojó 5 noches
Great Property and location
Great Property and location
10
TIFFANY
24 oct 2023
·
Se alojó 1 noche
Had a wonderful stay! The location was very close to all the shops and Ferry.
Had a wonderful stay! The location was very close to all the shops and Ferry.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno recibe elogios frecuentes por su calidad y variedad, y muchos huéspedes disfrutaron de los restaurantes, el bar y los cócteles. Varias reseñas critican a Mistral o la velocidad del servicio, y señalan que las bebidas en la piscina son muy caras.
Reseñas de huéspedes relacionadas
10
Peter
14 oct 2023
·
Se alojó 2 noches
The hotel was wonderful. However, we found their finest restaurant, the Mistral, to be substandard. The table service was fine; the maitre de was surly; and the food was hardly edible. I gave the feedback at the hotel.
The hotel was wonderful. However, we found their finest restaurant, the Mistral, to be substandard. The table service was fine; the maitre de was surly; and the food was hardly edible. I gave the feedback at the hotel.
10
Austin
18 oct 2025
·
Se alojó 3 noches
The staff was amazing, the concierge was very accommodating and helped us so much throughout the trip. The food and cocktails were 🔥. Couldn’t recommend this hotel enough.
The staff was amazing, the concierge was very accommodating and helped us so much throughout the trip. The food and cocktails were 🔥. Couldn’t recommend this hotel enough.
10
Caamano
26 mar 2024
·
Se alojó 1 noche
Excellent hotel very nice and very clean if there’s one thing they can improve is food menu and speed of food service . But great place I will definitely come back here
Excellent hotel very nice and very clean if there’s one thing they can improve is food menu and speed of food service . But great place I will definitely come back here
10
Patricia
2 ago 2025
·
Se alojó 3 noches
This place is AMAZING!!!!!! The hotel has everything you need and want! It's the best location. It has a lakefront pool and private beach (with lounge chairs and service) with the most incredible view ever! The setting is truly a dream! The interior is ornate and luxurious. The staff are 5-star! I love the nightly music in the parlor. The food in the restaurant is fantastic. THIS IS A MUST HOTEL!
This place is AMAZING!!!!!! The hotel has everything you need and want! It's the best location. It has a lakefront pool and private beach (with lounge chairs and service) with the most incredible view ever! The setting is truly a dream! The interior is ornate and luxurious. The staff are 5-star! I love the nightly music in the parlor. The food in the restaurant is fantastic. THIS IS A MUST HOTEL!
8
Michael
6 may 2025
·
Se alojó 2 noches
Excellent facilities but the quality of the food and food service at breakfast and Mistral was not what it should be.
Excellent facilities but the quality of the food and food service at breakfast and Mistral was not what it should be.
10
JUAN CARLOS
20 may 2024
·
Se alojó 7 noches
It is a beautiful and comfortable property on the river of Como Lake, with beautiful views. It has all the luxury and glamour of a classic e historic 5-star hotel. The staff is very warm and attentive to any detail. Its Mistral restaurant is excellent for a romantic dinner. Without a doubt, it is the best hotel in Bellagio and one of the best on Lake Como.
It is a beautiful and comfortable property on the river of Como Lake, with beautiful views. It has all the luxury and glamour of a classic e historic 5-star hotel. The staff is very warm and attentive to any detail. Its Mistral restaurant is excellent for a romantic dinner. Without a doubt, it is the best hotel in Bellagio and one of the best on Lake Como.
10
David
18 sept 2023
·
Se alojó 3 noches
Absolutely magnificent property. The whole experience was too incredible for words. Room was luxurious and could not have asked for anything more. Great bed, bathroom and air conditioner, plus balcony access. Breakfast would probably rate as the best I have ever had, with wonderful options and service. The pool (and "beach") area were idyllic and so relaxing. One disappointment was the very high end price of drinks at the pool and the bars. We stretched ourselves to stay at the hotel and being out priced on drinks did spoil some of the experience - although town, lovely rooftop bars etc were around the corner. We will definitely love to return one day and can't recommend the hotel more highly. You will have a unique experience.
Absolutely magnificent property. The whole experience was too incredible for words. Room was luxurious and could not have asked for anything more. Great bed, bathroom and air conditioner, plus balcony access. Breakfast would probably rate as the best I have ever had, with wonderful options and service. The pool (and "beach") area were idyllic and so relaxing. One disappointment was the very high end price of drinks at the pool and the bars. We stretched ourselves to stay at the hotel and being out priced on drinks did spoil some of the experience - although town, lovely rooftop bars etc were around the corner. We will definitely love to return one day and can't recommend the hotel more highly. You will have a unique experience.
8
Robert
27 jul 2022
·
Se alojó 2 noches
Erg mooi hotel van meer dan 100 jaar oud. Je ziet de grandeur van vroeger nog steeds. Zwembad en restaurant bij zwembad kan beter. Prijzen van drankjes aan het zwembad zijn erg duur en dit kan echt veel beter. Je ziet dan ook niet veel mensen iets bestellen behalve water. Een Aperol in een plastic glaasje voor 21 euro is niet oké.
Erg mooi hotel van meer dan 100 jaar oud. Je ziet de grandeur van vroeger nog steeds. Zwembad en restaurant bij zwembad kan beter. Prijzen van drankjes aan het zwembad zijn erg duur en dit kan echt veel beter. Je ziet dan ook niet veel mensen iets bestellen behalve water. Een Aperol in een plastic glaasje voor 21 euro is niet oké.
10
Noela
8 sept 2025
·
Se alojó 4 noches
The Hotel is a magnificent Villa in the heart of Bellagio. The rooms are elegant, the breakfast is served in a gorgeous room and includes fantastic choices. The pool service, bar and Piano room are all great. The spa has great choices and it is probably one of the most beautiful spas I have seen. The only drawbacks I would call out are the temperature of the outside pool which is very cold and that makes it not inviting for most guests as well as the, potentially inevitable, exposure to noisy guests which are clearly under the influence
The Hotel is a magnificent Villa in the heart of Bellagio. The rooms are elegant, the breakfast is served in a gorgeous room and includes fantastic choices. The pool service, bar and Piano room are all great. The spa has great choices and it is probably one of the most beautiful spas I have seen. The only drawbacks I would call out are the temperature of the outside pool which is very cold and that makes it not inviting for most guests as well as the, potentially inevitable, exposure to noisy guests which are clearly under the influence
10
Samer
20 jun 2023
·
Se alojó 2 noches
Amazing experience. The grounds are magnificent. The views are spectacular. The staff is attentive and friendly. The food was a culinary delight.
Amazing experience. The grounds are magnificent. The views are spectacular. The staff is attentive and friendly. The food was a culinary delight.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Manuel Armando
hace 5 días
·
Se alojó 2 noches
Todo fue perfecto, uno de los mejores hoteles que eh visitado
Todo fue perfecto, uno de los mejores hoteles que eh visitado
10
Elisabeth
23 abr 2024
·
Se alojó 2 noches
Sensacional!!!
Sensacional!!!
10
Gaby
hace 5 días
·
Se alojó 1 noche
Amazing place
Amazing place
10
Heather
24 sept 2026
·
Se alojó 2 noches
We thoroughly enjoyed our stay here! The hotel and room were both clean, comfortable, and in a great location. The staff were very welcoming and accommodating of all our requests. We loved the beach club with access to the lake and their floating dock as well as their pool. The drinks and food were all delicious. The hotel is a romantic hotel. The town and hotel were a beautiful experience. Highly recommend.
We thoroughly enjoyed our stay here! The hotel and room were both clean, comfortable, and in a great location. The staff were very welcoming and accommodating of all our requests. We loved the beach club with access to the lake and their floating dock as well as their pool. The drinks and food were all delicious. The hotel is a romantic hotel. The town and hotel were a beautiful experience. Highly recommend.
8
Shiyi
31 jul 2026
·
Se alojó 4 noches
We stayed here for four nights —-booked two rooms for our family. Some of the highlights include: 1) great, fantastic location which is short walking distance to ferry, shops and restaurants. 2) we enjoyed the breakfast buffet, and beautiful swimming pool every day. 3) super comfortable beds and well air conditioned rooms. 4) staffs at the breakfast, pool and concierge are super attentive, warm and helpful. The concierge booked a private boat tour for us and provided useful advices on day trips and ferry schedules. The only and the biggest low light was that the casual restaurant (La Goletta) was super disappointing. The food was boring, plain, and poorly prepared . The restaurant waiters were cold and stern. Given the price, the restaurant felt way below our expectation. Recommend to stay at the hotel but eat elsewhere.
We stayed here for four nights —-booked two rooms for our family. Some of the highlights include: 1) great, fantastic location which is short walking distance to ferry, shops and restaurants. 2) we enjoyed the breakfast buffet, and beautiful swimming pool every day. 3) super comfortable beds and well air conditioned rooms. 4) staffs at the breakfast, pool and concierge are super attentive, warm and helpful. The concierge booked a private boat tour for us and provided useful advices on day trips and ferry schedules. The only and the biggest low light was that the casual restaurant (La Goletta) was super disappointing. The food was boring, plain, and poorly prepared . The restaurant waiters were cold and stern. Given the price, the restaurant felt way below our expectation. Recommend to stay at the hotel but eat elsewhere.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 14:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Este alojamiento ofrece un servicio de traslado desde la estación de tren (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 72 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Durante el registro de entrada, el titular deberá presentar la tarjeta usada para reservar y un documento de identidad oficial con fotografía a su nombre. Cualquier otra gestión habrá de coordinarse con el alojamiento antes de la llegada. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Este alojamiento está situado en una zona de tráfico restringido (ZTL). Los huéspedes deben registrar su vehículo al llegar.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Para reservar el aparcamiento en las instalaciones, ponte en contacto con el alojamiento con antelación.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- El alojamiento cuenta con detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Todos los huéspedes, incluidos menores, deberán presentarse para realizar el registro de entrada y mostrar un documento de identidad o pasaporte válidos (con fotografía) emitidos por su correspondiente Gobierno.
- De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 5000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 2 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- De acuerdo con la normativa local/nacional vigente, es posible que se limite el uso del aire acondicionado en algunos horarios entre el 01 marzo y el 31 mayo.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
- Se recomienda acceder a este alojamiento en coche.
- Los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
Datos del negocio
Número de registro de la propiedad 013250-ALB-00006
- Mascotas: 60 EUR por mascota, por día
- No se cobran tasas por los animales de servicio
- Cama adicional: 200.0 EUR por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Servicio de habitaciones
Servicio de aparcacoches
Servicios
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Playa (cercana)
Zona de juegos
Piscina cubierta
Piscina al aire libre
Música en directo
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Desayuno en la habitación
Snack Bar/Deli
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito