The Doorman Goethe

We stayed at the Goethe property. Keep mind the check-in is in a different location, just follow the email. The place is a studio, all brand new and has everything you need for a long stay. The bathroom was spotless. Impecable everything, think IKEA. Customer Service was superb, they went above and beyond when needed assistance. Close to the fun area (restaurants and bars) walking distance from the river, old downtown and train to central station and airport. This has been one of the best accommodations we’ve stayed, 5 stars!

The Doorman has very nice rooms and an excellent location. The rooms were clean and there was a lot of space. However, the check-in process did not go well. There is no front desk so you have to collect your keys from a machine. Unfortunately our room had not been cleaned properly and so we then had to call to talk to someone who changed our room. This worked out fine in the end but was a bit of a hassle at the time.

It’s an amazing place to stay in Frankfurt. It’s close to the train station and to the Old Town. The room is impeccable! You have a small kitchen equipped with everything you need. It feels like home. We had a small hiccup- somehow didn’t receive an email with an electronic key to the room, we called the number, which was provided on the door and in 10 minutes the key was delivered in person to us. They were very helpful.

lack of cooking pots, only one big pot, coffee cups are small, no proper knives, only one wine glass. But apartment is clean good.

Great apartment, clean and modern, newly decorated/fitted, has everything you need. Separate bedroom, lounge/kitchen and bathroom. Lots of space. Perfect to bring our daughter back for naps. Amazing location in the middle of town. Quiet apartment despite overlooking the Christmas markets. Finding check in wasn’t the easiest - you go somewhere else to get a code so you then go to your appt building to use the code to collect the key from a box on the wall, and then you have to go in and out the building to walk across a courtyard to find your appt - not the clearest instructions, but the appt is worth it! They never responded to my questions about a cot either so I would have to say poor communication.

Clean, easy to access to the nearby places.

Nice property, clean and very comfortable, modern and plenty of space, would stay here again

Clean, great location, easy access

Due to some mix up, I was assigned a room that hadn't been fully cleaned. When contacted via phone the concierge was quick to re-assign me to a different room which was fully satisfactory in cleanliness. Included two small bottles of water, and two pods for the coffee maker. There was no iron / ironing board available to press shirts for business, and I found the pillows on the bed were excessively large. Maybe thin pillows would be available from the concierge, but I didn't think to ask. Otherwise the experience was very positive.

The room is great and clean. I like it😀

We booked the “executive” room with extra space and a fully functioning kitchen, including an oven. However, we received a smaller room with a microwave that had a “convection” setting. Initially, we thought it was false advertising. On the second day, we called the helpline to complain and in turn got our correct room. Clarifications: The executive room does have a functioning oven, but ensure you get the correct room. The air conditioning does not work; the controllers in each room are not adjustable. (Could not provide a reason as to why.) The rooms have a hair dryer, although it’s not listed. The room is spacious with movable furniture and comfortable sheets, though experiences may vary. Room service only includes bin changing; bring extra bin bags (We needed to provide our own, for a two-person, Mon-Fri stay). Hotel key / card system is unique and simple. For cooking, you WILL need to buy basic necessities like oil and tin foil. The smart TVs work, but connecting a wireless device requires a passcode, which the hotel refused to provide. (Could not provide a reason as to why.) No towel service was provided during our stay, which is usually standard in most hotels. The lacking of a lobby / helpdesk was VERY noticeable with our problems on this visit. Would we stay again? Yes, with the right room. Would we recommend? Yes, for location, size, and quality. Does the listing need adjustment for accuracy? Yes.

Zimmer top, nur die Türen der Nachbarwohnungen sind sehr laut und diese hört man. Lage perfekt.

Modern, clean, quiet room in the middle of the city. Checkin with code & key is as easy as it can get when you read the confirmation message and are able to enter a 6 digit code.

The suite itself was clean and well sized with a small kitchen (that we didn’t use). It was really well situated for meandering through the Christmas markets and old town. My only complaint was that the WiFi for our room was very unstable; we had to connect to our friends’ who were starting in the room next door.

Fairly simple to find. There isn’t always someone at front desk but they were able to answer my call and guide me through the check in process. Spacious room, clean and modern. Can be a bit confusing if you’re in the second building but overall great place.

Superb location near cafes, shops, a train station, the galleria complex, historical Rosenberg. Quiet locale. Nice patio. The bed & linens were very cozy, but I did get overheated at night due to them being heavier weight. Small, but nicely appointed bath & kitchenette. Highly recommend the picnik cafe around the corner.

Clean, comfortable and modern, central location with easy access to everywhere you want to go by foot or public transportation. Living area in the executive suite was smaller than expected. Check-in was not smooth; same thing people have complained about - the digital key via the app didn't work; inconvenient when you're tired after a long trip. They did respond quickly and sent someone to give us the physical keys. The digital key worked the next day.

A bit noisy during mornings and daytime with construction in the area. Not the property’s fault. Property was very nice.

Very nice room that is clean and well setup. Its a.bit small but it works. Very nice and well lit bathroom. Surprisingly quiet considering the accommodations are right in the old downtown area. Yhe ossue we had is that when you book thru expedia, you don't get the email to register online. We had to contact the hotel directly to help us get access to our room. They were very helpful vut hours of extra time were required to check in. Do not book this place thru Expedia!

The Doorman had a very comfy bed, fully equipped kitchen, great bathroom, air con and lovely balcony. Despite being in the city centre it was very quiet at night. The only issue, I was never sent access instructions and had to phone up! But I would definitely stay again.

Great little apartment in a perfect location. Very central and close to lots of great restaurants, bars, shopping. Train station is just a 2 minute walk. Checking in was a bit annoying…the check in office is a 20 minute walk from the hotel.

Great apartment, without a lot of fuss or glamour. Location is excellent, near U stations and shops and restaurants. There was a glitch with the registration procedure, but they took care of it quickly.

チェックインのための情報の通知がメールされるタイミングが遅かった。

The Doorman has very nice rooms and an excellent location. The rooms were clean and there was a lot of space. However, the check-in process did not go well. There is no front desk so you have to collect your keys from a machine. Unfortunately our room had not been cleaned properly and so we then had to call to talk to someone who changed our room. This worked out fine in the end but was a bit of a hassle at the time.

Checking in was very very bad. I did not receive the access code even though I registered through the official website. When I contacted them, they were not helpful and did not speak English. I waited in front of the building for 3 hours waiting to check in. Unfortunately, the air conditioning was very bad.

Clean, comfortable and modern, central location with easy access to everywhere you want to go by foot or public transportation. Living area in the executive suite was smaller than expected. Check-in was not smooth; same thing people have complained about - the digital key via the app didn't work; inconvenient when you're tired after a long trip. They did respond quickly and sent someone to give us the physical keys. The digital key worked the next day.

Le pire Check in du monde Pas reçu d’e-mail avec le code (ni dans les spams) Le monsieur au tel m’a envoyé à pieds à l’autre hôtel du même nom du Stuttgart Tout ça pour rien car il aurait pu me donner l’info par téléphone Service client catastrophique

Le problème majeur était l'absence du code du wifi et malgré nos différents appels téléphoniques, c'était impossible pendant 3 jours d'obtenir ce code. Nous étions à Frankfort pour une raison professionnelle, il fallait donc sortir de l'hôtel pour utiliser l'ordinateur et le wifi.

Very nice room that is clean and well setup. Its a.bit small but it works. Very nice and well lit bathroom. Surprisingly quiet considering the accommodations are right in the old downtown area. Yhe ossue we had is that when you book thru expedia, you don't get the email to register online. We had to contact the hotel directly to help us get access to our room. They were very helpful vut hours of extra time were required to check in. Do not book this place thru Expedia!

The Doorman had a very comfy bed, fully equipped kitchen, great bathroom, air con and lovely balcony. Despite being in the city centre it was very quiet at night. The only issue, I was never sent access instructions and had to phone up! But I would definitely stay again.

Nice place at the center of the city and walking distance from everywhere.

Great little apartment in a perfect location. Very central and close to lots of great restaurants, bars, shopping. Train station is just a 2 minute walk. Checking in was a bit annoying…the check in office is a 20 minute walk from the hotel.

Zimmer top, nur die Türen der Nachbarwohnungen sind sehr laut und diese hört man. Lage perfekt.

Great apartment, without a lot of fuss or glamour. Location is excellent, near U stations and shops and restaurants. There was a glitch with the registration procedure, but they took care of it quickly.

Modern, clean, quiet room in the middle of the city. Checkin with code & key is as easy as it can get when you read the confirmation message and are able to enter a 6 digit code.

The suite itself was clean and well sized with a small kitchen (that we didn’t use). It was really well situated for meandering through the Christmas markets and old town. My only complaint was that the WiFi for our room was very unstable; we had to connect to our friends’ who were starting in the room next door.

Superb location near cafes, shops, a train station, the galleria complex, historical Rosenberg. Quiet locale. Nice patio. The bed & linens were very cozy, but I did get overheated at night due to them being heavier weight. Small, but nicely appointed bath & kitchenette. Highly recommend the picnik cafe around the corner.

Great apartment, clean and modern, newly decorated/fitted, has everything you need. Separate bedroom, lounge/kitchen and bathroom. Lots of space. Perfect to bring our daughter back for naps. Amazing location in the middle of town. Quiet apartment despite overlooking the Christmas markets. Finding check in wasn’t the easiest - you go somewhere else to get a code so you then go to your appt building to use the code to collect the key from a box on the wall, and then you have to go in and out the building to walk across a courtyard to find your appt - not the clearest instructions, but the appt is worth it! They never responded to my questions about a cot either so I would have to say poor communication.

Good location, good room, good vibe.

Clean, great location, easy access