Elite Stadshotellet Karlstad, Hotel & Spa

Popular facilities include the heated rooftop pool and bar; many also like the spa, though it often costs extra and requires advance booking. Parking is limited or off site at times; a gym and sauna are mentioned positively.

Most guests find the hotel clean, but there are recurring notes of wear and occasional lapses such as unclean showers, mold or dust, and a few reports of rooms or areas not properly cleaned on arrival.

Room quality varies by wing: newer rooms are modern and comfortable, while some older rooms are small, dated or noisy. Several guests mention very warm rooms with limited A/C, occasional TV or Wi‑Fi limitations, and long walks to reach rooms.

Service is widely praised as friendly and helpful across the hotel, with quick problem‑solving and thoughtful touches (including for pets). A few guests reported inconsistent check‑in information or occasional slow service.

Very central by the river with easy access to shops, dining and sights; some rooms face nightlife or traffic and can be noisy. A few guests also found the property spread out, with long walks between areas.

Breakfast earns consistent praise for variety and quality, though it can feel crowded or noisy at peak times. The attached Bishop’s Arms pub gets mixed feedback, with many enjoying food and drinks but some noting slow service or uneven quality.