Folkestone Opéra

Gut

Alles ok - sehr klein und eng aber sauber und zentral

Vi fick inte de rum vi trodde vi hade beställt. Stopp i toaletten vid flertal tillfällen. Stopp i badkaret så att inte vattnet rann ut.

Good

Terrible experience. When we arrived the hotel website says safe in room- not true. We were informed the key had gone missing so we had to take our valuables with us. Also someone used the washroom and didn’t flush (#2) which meant the room was not cleaned. Stains on carpets and there was a bug on our bed when we came back from dinner. We called the front desk but they said we had to wait until the next night to speak to a manager. We left the hotel and are still fighting with the hotel for a refund. Worst experience at a hotel we have ever had.