Renaissance Paris Vendome Hotel

Nao condiz com a indicação de que é um hotel 5 estrelas. Pontos positivos: Está bem localizado, e o concierge é equipe de limpeza foram muito atenciosos durante nossa estadia. Pontos negativos: o banheiro muito pequeno e nada confortável. A cama é pequena para casal. O hotel estava com um dos elevadores quebrados, por isso complicou chegar até o quarto com malas, pois o outro elevador disponível tinha alguns degraus para o patamar do corredor onde estava nosso quarto. Não recomendo, pois como mencionei anteriormente, não condiz com um hotel que se diz ser padrão 5 estrelas.

Concierge service was impeccable. They were so helpful getting Cabs when there were no Ubers available. They assisted me with train tickets to Mount Saint Michelle. Honestly, it made this stay worth it I wish I would’ve upgraded our room for over a week stay it was very small for me and my daughter.

Small rooms, not worth the price. Bathroom not function very well, needed to hold the shower head when shower and it was leaking water as well. Bed was good, but pillows was terrible high all of them, asked for lower pillow for 2nd night, never arrived. The restaurant was terrible, had the worst dinner out for years. And 8 euro for a small glass apple juice for my daughter, was poor quality juice and maybe cost them 30 cent to buy, even worse was 18 euro for 100 gram of supermarket pasta penne, maybe costed 20 cent for them to buy. Criminal way of pricing their poor products.

I hated this hotel. Everything went wrong from the day I arrived. Water wasn’t running properly on my floor so I couldn’t take a shower. I found out that afternoon that it was floor wide after I pressed, not that anyone apologized. Then I couldn’t use the lobby to work or talk bc the staff told me that their brand was to play loud music even in the middle of the day when no one was around. The room I was in was tiny, I couldn’t sleep from the strong light that emitted from the TV. My bottles of water were sometimes thrown away, sometimes not even though I brought them from the outside. The gym was unkept and not clean. One day the water fountain wasn’t working so there was no water. The toilets keep flushing unless you take extra care to turn the lever off. The fridge in the room sometimes was cold and sometimes wasn’t. The staff was actually friendly it just the maintenance of the hotel was really bad.

The staff was very inattentive in morning.