Grand Tonic hôtel & SPA Paris

elevador muy pequeño y no llegaba al quinto piso

Property is under renovation. Staff was great especially Paula at reception. She was fabulous. Helpful,friendly, just a great attitude. The female bartender was an issue. Glasses were dirty, white wine was warm (this is Paris ). She was never behind the bar. When you wanted a drink she had to be tracked to the bar office where she was on her mobile or outside, smoking. Probably a relative of the owner. She needs a new line of work. Paula saved the experience.

The pictures on the website do not Match the hotel experience. The elevator was not consistently functioning. We had to use the stairs. There’s mold in the bathroom on the shower area and the walls look like they’ve had water damage. The red carpet was not clean and the bed had urine stains on the mattress and extremely uncomfortable the mini fridge also smelled, like rotten food. The area is not a safe area to be in late at night. I would never stay there again.

The building is too old. The elevator is suffocating, can barely fit one passenger and carry on. All appliances in the room does not work. Bathroom needs updating. This hotel looks very tired and in great need of update.

The staff were nice, but I would not recommend this hotel. There was MOLD in almost every area of the bathroom. We had two large suitcases, and they still put us on the fifth floor. That wouldn’t be so bad, but the elevator did not go all the way up to the fifth floor. We had to haul our suitcases up narrow stairs from the fourth to the fifth floor.

Hotel staff were friendly and offer great service and recommendations. Transportation is close by as well a short walk to the Museum of Louvre. Upon arrival, The staff were gracious to offer us early check in but also offer luggage storage. Rooms were cleaned and bed was comfortable. The jacuzzi was amazing after a long day of walking. Overall I recommend to anyone looking to stay in Paris.

It was in a nice area near the Louvre museum. The front desk staff was excellent. The bartender was excellent. The person attending the breakfast was not. The room was very spacious and comfortable. Charming.

Excelente localização, quarto simples, limpo e confortável, nos atendeu bem. Os funcionários da recepção foram muito prestativos, o elevador é muito pequeno, só cabe duas pessoas. Pelo valor deveria ter café da manhã incluso.

I can’t imagine how Expedia can suggest this property to the tourist ! Dirty , unsafe , broken doors , humidity , stinking carpets , scary elevator …. I decide to leave the hotel after de checking …and Expedia partially refunds my money DONT WASTE YOUR MONEY IN THIS HOTEL !!!!

The elevator was so tiny that only 1 person can go in at a time if they have a carry on. If you’re claustrophobic then definitely avoid. The rooms were small but the bed was a decent size so there’s very little room around it to walk. The bed and pillows were not comfortable. Bathrooms are also very small (water pressure in the shower was awful) and the whole property is pretty old and not really maintained. However, fantastic location and close to restaurants and the metro. The staff were very friendly and very helpful. They gave a complimentary drink option at the bar which was nice.

bien que la personne a l'accueil ai été tres serviable, l'hôtel a grandement besoin des travaux qui arrivent prochainement. la fenêtre de la chambre ne ferme pas, apres déplacement, je me retrouve dans un autre avec un matelas affaissé et une salle de bain dont les joints sont noirs et les carreaux cassés. J'attendrais les travaux pour éventuellement y retourner

The chamber has bed bug, I had to leave the room at 2:00 am. The desk person can not solve this was a naightmare. The room was in very bad conditions

Muy vieja sin deseos de “renovar” tanto el lobby, restaurante, elevador, muebles y lo peor de todo con chinches, quedé todo picoteado. Su único punto bueno, la ubicación

The front desk was very friendly & helpful. The room appeared clean, but upon closer look the curtains were quite filthy and when I picked up something that Thad dropped on the floor I could see splattered coffee all over the wall under the desk.

The pictures on the website do not Match the hotel experience. The elevator was not consistently functioning. We had to use the stairs. There’s mold in the bathroom on the shower area and the walls look like they’ve had water damage. The red carpet was not clean and the bed had urine stains on the mattress and extremely uncomfortable the mini fridge also smelled, like rotten food. The area is not a safe area to be in late at night. I would never stay there again.

This place was very dirty. The sink was dirty. The tub was dirty and didn’t drain properly. The floor was dirty. Oh and cherry on top, the coffee cups had coffee stains on them.. I don’t even think they cleaned it! I understand it’s a three start but this is just horrible.

The property pictures must have been taken over 10 years ago and do not represent actual condition of hotel. This hotel needs a complete remodel. Carpets are worn and dirty. Walls need painting. Furniture needs to be either replaced or refinished. And bathrooms were disgusting , broken tile, mold around tub. Broken hair dyer and outlets that did not work. Now location of property is great. Nice neighborhood with shops and many restaurants. Walking distance from all major tourist attractions .

The bed has bed bugs.

Je les ai trouvés désorganisés. La propreté de l'hôtel laissait à désirer, devant l'ascenseur il y avait une tache laissée par un liquide mais elle était là toute la semaine, personne n'a pensé à la nettoyer. A l'arrivée j'ai demandé à ce que l'on change de chambre car il y avait une odeur nauséabonde et des cafards dans le couloir. Le petit déjeuner n'était pas très copieux et il y avait peu de choix. Rapport qualité/prix peu satisfaisant.

Location was very good but property felt old and unkempt. There was a missing curtain on my window so there was no privacy and anyone could see in.

La posizione è eccellente, il personale gentilissimo e molto cortese ma la stanza ha lasciato molto a desiderare, veramente molto piccola e per nulla confortevole. Ho viaggiato parecchio e alloggiato anche in alberghi a 2 stelle con stanze sicuramente migliori di questa, non capisco come questo hotel possa avere 3 stelle.

Like majority of other reviews, location was it for us. The room we got was so outdated and poor air conditioner unit and the refrigerator wasn't working. Our bathroom shower has slow draining so I have water up to my ankles before I am done with my shower. My poor husband is 5'11 and the shower head was poorly installed that it only up to his chest. The toilet also was badly position in an ankle from the door that his legs had to stick out to the side because he can't sit straight like he would normally so. I am much shorter than him so I don't have an issue. The tiles on the wall and floor was badly pasted back. Our room was in front so we can hear and smell smokers and the bar which people are outside on the sidewalk instead of drinking inside the bar not far from the hotel get really loud especially on weekends.We sweat for three nights because the air conditioner unit was so low and that is the highest flow it can goes. After fourth night we ask for a fan, it was cheap small fan that the front cover fell off. Our flat sheets are soiled throughout the night because we sweat in it. The only blanket we have is a thick white comforter. We kick it off through our the night since we sweat then we will get the chills so back on the thick blanket and sweat again. We were offer a new room after the fourth but the new room also have the same low flow of the Air conditioner unit. We didn't want to move and take a chance of getting a bedbugs like the previous people that checkout.

The staff and location were great. Property had a little too much charm for me. Room had no Wi-Fi or internet so speak of.

Booked two 3-bed rooms, one was lovely and ‘as advertised’ while the other was on the first floor, was too hot to sleep in (83’F 29’C) and very dark. The latter room would probably be ok during colder months, but should have a warning during summer.

Our room was very small, but that is not unusual for Paris. Good location and adequate accommodations.

The air-conditioner was very quiet and kept the room beautifully cool . The automatic outdoor shutter was great. We had the larger Standard twin bedded room & there was good room to move around. Beds were on the harder side, but comfortable & there was no noise from outside. Staff were very accommodating & friendly, Four piece Bath was good. Very old beams in the ceiling added charm

Average hotel with great location. Easy to walk to multiple metro stations & you are in the center on Paris. The hotel is dated, with small rooms, old lobby, tiny breakfast area. The rooms are small, but ok for a few nights. The breakfast is ok. The AC barely cools. We had to open widow in early April to cool the rooms. The area of very noisy & we had a hard time sleeping & resting with all the noise & light from the street. I found this place expensive for what it is.

Bonne expérience, un hotel incroyablement bien placé et à un prix plus que raisonnable. En revanche, aussi bien les chambres que l'ascenseur ou le lit sont minuscules.

The elevator was so tiny that only 1 person can go in at a time if they have a carry on. If you’re claustrophobic then definitely avoid. The rooms were small but the bed was a decent size so there’s very little room around it to walk. The bed and pillows were not comfortable. Bathrooms are also very small (water pressure in the shower was awful) and the whole property is pretty old and not really maintained. However, fantastic location and close to restaurants and the metro. The staff were very friendly and very helpful. They gave a complimentary drink option at the bar which was nice.

The location is excellent and that’s the key factor to book Tonic. But, the Wi-Fi connection was incredibly unstable, making it difficult to get any work done. Additionally, the bed linens had a few small holes, which made the room feel less well-maintained.

Great location. Easy to get to from the airport. Short walk to many desired places to visit. Staff were very friendly and helpful.

Staff were very helpful & friendly

Mr Julien and all of the staff were super helpful, very professional, and kind. We will be happy to go back soon!

El hotel en general necesita mantenimiento. La habitación era demasiado pequeña (mucho más de lo que se ve en las fotos). El frigobar no enfriaba y el inodoro hacía ruido. El wifi se cortó. En los 3 días que estuvimos prácticamente no tuvimos conexión. El conserje de la noche nos ha recibido en una ocasión completamente ebrio. (Tuvimos que tocar varias veces para que nos abra la puerta y al hacerlo casi no podía mantenerse en pie) por lo contrario, el personal de día es muy amable y atento. Definitivamente no volvería a este hotel.

The staff were great and let us check in when we arrived. Looked after our bags. And gave my son a drink when we collected our bags. Nice staff and woukd recommend.

Hotel with vintage Parisian vibe is in a very central, safe and fun location. Staff was wonderful. They were patient, helpful and so caring. They really went out of their way to help us find our way around Paris. And the hotel breakfasts were a treat. Lots of healthy, delicious choices. Well worth the money.

Hotel staff were friendly and offer great service and recommendations. Transportation is close by as well a short walk to the Museum of Louvre. Upon arrival, The staff were gracious to offer us early check in but also offer luggage storage. Rooms were cleaned and bed was comfortable. The jacuzzi was amazing after a long day of walking. Overall I recommend to anyone looking to stay in Paris.

The staff was amazing. Very helpful and friendly. Please note there is no laundry service. Our double room was so small, the bathroom door could only open partially. But we really enjoyed the staff and do not regret staying there.

The graveyard staff was rude and impatient and crabby due to our disability.

It turned out that Uber doesn't stop at the hotel. The drivers cannot find the hotel. But the front desk never told me the problem. Every time I went back, I was dropped somewhere near or even far from the hotel and I had to figure out how to get there. At midnight of May 22, I had to take three Uber rides to get me close enough to the hotel. The front desk of the hotel should have told every customer the problem. I found it out only on the day I was leaving. I ordered a Uber and noticed that the driver was moving around and didn't come to the hotel. Then I asked the front desk person and he then told me that I needed to wait on another street. That was where I found the Uber. That shouldn't have happened. The hotel should warn every guest about the issue and ask them to order a taxi on a different street, not to or from the the hotel. It made my Paris trip so frustrating and horrible.

hotel a pochi minuti dalla fermata Chatelet in una zona ricca di negozi e ristoranti. personale gentile.

Great location. Easy to get to from the airport. Short walk to many desired places to visit. Staff were very friendly and helpful.

Great little place with a great location. Quiet

The hotel was close to the train station and the shopping area.

Perfect location, easy access

It was a great location.

Geweldige locatie! Dicht bij Louvre, waterbus en "Big Bus" opstap en veel restaurants in de buurt. Vriendelijk personeel en oude, maar propere kamers.

I liked that it was walking distance to the Louvre museum. That was our first plan of the Paris trip and it was easy to get to

Nice & rustic Paris hotel, walking distance to Notre Dame, Louvre, Shopping, etc.

Proximity to Louvre and other attractions

Un accueil très sympathique. Une literie confortable. Très bon petit déjeuner.

The location of the hotel was great. Right in the middle of everything. The hotel itself is a bit old and could use some upgrades. The breakfast in the mornings was good.

Good location. Nice staff. Breakfast was good. Shower was terrible really terrible and minimal effort made to fix it. Which they didn’t.

Property is under renovation. Staff was great especially Paula at reception. She was fabulous. Helpful,friendly, just a great attitude. The female bartender was an issue. Glasses were dirty, white wine was warm (this is Paris ). She was never behind the bar. When you wanted a drink she had to be tracked to the bar office where she was on her mobile or outside, smoking. Probably a relative of the owner. She needs a new line of work. Paula saved the experience.

Enjoyed the location and the nice breakfast. Great staff and well preserved facilities

Hotel with vintage Parisian vibe is in a very central, safe and fun location. Staff was wonderful. They were patient, helpful and so caring. They really went out of their way to help us find our way around Paris. And the hotel breakfasts were a treat. Lots of healthy, delicious choices. Well worth the money.

It was in a nice area near the Louvre museum. The front desk staff was excellent. The bartender was excellent. The person attending the breakfast was not. The room was very spacious and comfortable. Charming.

Excelente localização, quarto simples, limpo e confortável, nos atendeu bem. Os funcionários da recepção foram muito prestativos, o elevador é muito pequeno, só cabe duas pessoas. Pelo valor deveria ter café da manhã incluso.

The elevator was so tiny that only 1 person can go in at a time if they have a carry on. If you’re claustrophobic then definitely avoid. The rooms were small but the bed was a decent size so there’s very little room around it to walk. The bed and pillows were not comfortable. Bathrooms are also very small (water pressure in the shower was awful) and the whole property is pretty old and not really maintained. However, fantastic location and close to restaurants and the metro. The staff were very friendly and very helpful. They gave a complimentary drink option at the bar which was nice.

Good location, the only negative is the staff service for breakfast was on the border of rude.