LVG Hotel Collection - Pallanza

Trés bel emplacement et personnel trés agéable.

A/C virkede ikke optimalt så der var 25-30 grader på værelset og kunne ikke nedkøle rummet, det var de klar over men tilbød ikke kompensation VIRKELIG dårlige parkeringsforhold som de kunne tilbyde modsat hvad der stod på hotels.com Sød og venlig betjening

Leider war mein Badezimmer nicht sauber. Überall fanden sich auf Toilette, Waschbecken, Dusche und Wänden lange Haare der Vorgängerin. Ansonsten ist das Hotel leider sehr hellhörig. Die Wände scheinen dünn zu sein, da man das schnarchen aus dem Nachbarzimmer hörte.

Lovely hotel on the lakeside, very friendly and helpful staff. Thankfully had parking nearby too which helped a lot. Breakfast was really good too. Would happily return again.

I paid a lot of money for a superior room but the room waa barely a standard room. The onky superior feature was the lake view. The kettle had to be plugged into the bathroom plug as it wouldn't fit any other socket. I had 2 paper cups for hot drinks and a couple of tea bads and 2 sugars for 3 night stay. The bed was very hard and facilities extremely basic. The room was bare and very small. For a room that should cost over £800 for 3 nights out of season that is shocking. I asked to be moved but the room they put me in was even worse. I asked for a partial refund free Expedia who did comtact the hotel for me but no partial refund was made.