La Citadelle Hotel Metz - MGallery Collection

Chambre spacieuse et confortable, très bien insonorisée. Personnel au petit soin.

The Hotel is very good all in all We had a good dinner at the restaurant - no breakfasr. Only complain: the shower with seperat cold and warm water is not ok

Very cold room staff brought a heater to us and it was better. Large entrance area with bathroom off it. We liked this. Shower very hard to control very hot or very cold and changed in a second. Bed was firm. No milk for coffee. Apple juice that was free very nice. Didn’t eat breakfast as it’s €25 each. Too expensive. Loved the building handy for shops and cathedral. Parking at €18 reasonable. And secure behind a pillar entrance. Absolutely no English tv channels. Not even news one. Or any other language. Normally you get the free channels.

The disappointment was the bathroom toilet stall. A very strong urine smell was prevalent, It is obvious to me that the hotel knew about the leaky toilet, the cleaning people knew how to clean it, and temporarily reduce the urine smell but within an hour it was strong and very smelly each of the two days we stayed. But the hotel rented us the room when there were other alternatives. We stayed in a Mgallery hotel in Paris (Boutet) and were impressed enough to try the Mgallery hotel in Metz, so disappointing. We will be very hesitant to to stay at another hotel Mgallery hotel again…

Emplacement idéal entre gare et centre-ville, grande chambre très propre, réceptionnistes adorables qui ont été de bons conseils pour visiter la ville. Excellent jus de pomme vendu à la réception, parking et parc aux environs pratiques pour les familles et les animaux de cie qui sont acceptés y compris au restaurant…j’y retournerai !