Hotel Al Pino Verde

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Freundliches Personal

Personnel courtois hotel bien situé excellent rapport qualité prix

Muy buena calidad, precio

The staff was downright disrespectful. We went to the dining area, and at first, they told us to sit at a specific table. Then, while we were still in the middle of our meal, they came over and rudely told us to get up and move — without any explanation, and in a very unprofessional tone. The breakfast was a joke. There was barely anything available, and what little food was out looked old and unappetizing. Sadly i tried their food, bis mistake ended up with heartburn…water is thats in the dining area is actually just a tap water… As for the rooms — I noticed other guests had left reviews about the poor cleanliness, and unfortunately, they were absolutely right. The place was filthy. The smell in our room was so bad that my father chose to sleep in the car instead of staying inside. We let staff know about it no reaction from them , they do not care … you can notice their ignorance in reviews too and the way they respond to people’s reviews is unbelievable. I would strongly recommend avoiding this hotel. It’s not worth the money, and the lack of basic respect and hygiene is shocking. WASTE OF MONEY AND TIME.