Name: Best Western Houston Bush IAH Intercontinental Airport Inn
Address: 18032 Mckay Drive, Humble, Texas, US
Price range: 77 US$–195 US$ per night
Rating: 7.77

Opiniones de los huéspedes

El Best Western Houston Bush IAH Intercontinental Airport Inn ofrece una parada conveniente y económica cerca del IAH, con habitaciones renovadas sin alfombra, además de numerosos comentarios sobre el servicio amable de la recepción y una buena relación calidad-precio para estancias cortas.

Entre los inconvenientes más comunes se incluyen olores fuertes a productos químicos o a humedad, y una limpieza inconsistente, con informes de ropa de cama manchada, humedad y plagas ocasionales. El servicio de transporte al aeropuerto es compartido y puede ser lento o requerir programación anticipada, y el ascensor ha estado fuera de servicio en varias ocasiones. El desayuno es básico, con horarios limitados y artículos que a menudo se agotan, y algunos huéspedes señalan el ruido, las almohadas pequeñas y apelmazadas, y las persianas que dejan pasar la luz. En general, espere un lugar práctico y sencillo para pasar la noche cerca del aeropuerto si prioriza la comodidad por encima del lujo.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Hay un servicio de transporte al aeropuerto, pero es compartido con varios hoteles, por lo que las recogidas pueden ser lentas y, a menudo, es necesario registrarse con antelación. Las opiniones también señalan cortes de energía recurrentes en el ascensor y máquinas ocasionales fuera de servicio (expendedoras, hielo, lavandería), con aparcamiento a veces limitado.

Reseñas de huéspedes relacionadas

8

Denna

10 oct 2025

·

Se alojó 2 noches

Airport shuttle took a long time to pick up. The driver was great though.

2

Jennifer

28 may 2025

·

Se alojó 1 noche

Power went off, broken elevator and no room on the shuttle.

6

Alex

5 may 2025

·

Se alojó 1 noche

Floor felt slippery from whatever cleaner was used, restroom was really small, pillows were couch pillows size, and shuttle to airport was shared shuttle and needed to be booked at least an hour in advance.

10

Mark

5 nov 2025

·

Se alojó 1 noche

Polite and competent front desk. Clean and quiet room. A/C worked good. Shuttle bus reliable and on time to airport. Good value.

8

David

3 may 2024

·

Se alojó 1 noche

Not enough parking, poor lighting unsavory people hanging around.

6

Heinz

12 jul 2025

·

Se alojó 1 noche

I am 85 years old and the elevator was out of order. I had to bring my 45lbs heave bagage to the second floor.I barely managed. The breakfast was not worth to say anything good about.

8

Keitha

23 ago 2025

·

Se alojó 2 noches

Elevator has been broken twice I ask before checking in was the elevator working but clearly has not my room is on the third floor and staff seem unconcerned saying he doesn’t know when maybe in the morning have my luggage other than that rooms clean service great anyone in will chair are whoever relying on elevator it frequently breaks

6

Liette

29 oct 2025

·

Se alojó 1 noche

shuttle easy from airport. never showed up to pick us up in the morning. Mold in our room. I'll never book there again.

8

Cecilia

6 sept 2025

·

Se alojó 1 noche

Only stayed one night, but great, clean room and bathroom. Location is great as it is very close to the airport, with free airport shuttle. Check-in could be improved. Unfriendly staff at front desk. The hotel has no convenience store and soda machine was out of order.

10

Karla Viridiana

23 oct 2024

·

Se alojó 1 noche

The front desk guy was very kind, supportive and helpful and also one of the shuttle drivers, super nice people. As a guest, the surroundings were not the best since there is a men's club behind the hotel. My only suggestion is to pay more attention to the maintenance, since the ice machine was not working and neither the washing machine, also the breakfast can be improved with more food options.

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Limpieza

Las opiniones son variadas: algunos huéspedes encontraron las habitaciones muy limpias, pero muchos otros informaron sobre olores fuertes a productos químicos o a humedad, ropa de cama manchada o húmeda, suelos pegajosos y plagas (cucarachas y un informe de chinches). La limpieza general y el servicio de habitaciones parecen inconsistentes.

Reseñas de huéspedes relacionadas

6

Jazmin

12 sept 2025

·

Se alojó 1 noche

It was clean but my room smelled like dirty mop water

6

Carmenia

24 sept 2025

·

Se alojó 2 noches

I was disappointed that the room smelled like mildew. I spoke with the nighttime attendant and was advised that they did not have any available rooms and if I wanted to change my room i would have to pay a higher cost also for issues as such ,should be addressed directly to Expedia since booking was made through them. After explaining my rights as a guest, the attendant said he would leave a message for his relief because another room wont be available till after 10am. After i return from my program later that night, the day attendant had no knowledge of our conversation. When I return to my room I noticed a roach crawling from under the bed towards the door. A video was recorded and also observed by a customer sitting in the the hall. The video was shown to the attendant .She recommended insect repellent be used. I declined and another room was issued. It was clean and smelled a lot better than the first one.

2

Sheila

18 dic 2025

·

Se alojó 2 noches

Poor quality. The bedding had yellow stains, the room floors were sticky, and the bathtub was filthy.

4

John

5 oct 2025

·

Se alojó 1 noche

I was deceived by the good reviews. The room was not clean. The sheets on one of our two queen beds were stained and ripped. The room overall was dingy and smelled like a gym locker room mixed with Fabuloso cleaner. Small cockroach was in our bathroom also. I couldn’t check out fast enough.

2

Johana

6 sept 2024

·

Se alojó 1 noche

The most disgusting place I’ve ever encountered. The smell of mold is over powering. BLACK MOLD can be seen around the window! There was a ROACH in the room! It’s so disgusting!. DO NOT STAY HERE! I was there for an hour and left. There was no one in the front desk to help. Never ever ever again.

4

Justina

15 sept 2025

·

Se alojó 1 noche

Hotel smelled horrible in lobby area and in room - had I not checked in so late I would have switched hotels. I don’t know if it was the cleaning agent used or if they were trying to cover up another odor but this place legit smelled like a combo of mildew, clorox & faux eucalyptus oil. Absolutely nauseating. Room surfaces were sticky to the touch because the AC was clearly not working properly, so the humidity had permeated the room. The AC unit was extremely noisy, as well. To top off my delightful stay in this absolute dump, the room’s smoke detector randomly activated and disrupted my sleep - when I went down to the front desk, the clerk shrugged and said it must have been a mistake; zero regard to finding the cause I’d the alar so I spent the remainder of the night wondering if I’d be dying in my sleep due to CO2 poisoning.

4

Marquita

6 sept 2025

·

Se alojó 1 noche

Room smelled like mildew. Employee came and sprayed deodorizer but would not change the room. There was no breakfast at all and the area for breakfast was nasty and dirty like there was just a party.

4

Kara

21 sept 2025

·

Se alojó 1 noche

The room was extremely musty, resulting in horrible sleep. The receptionist said that it couldn't be musty since it was on the third floor and nobody else had reported it. (!) His only offer was to "tell management" Avoid unless you don't mind high mold toxin levels and smelling like an old basement.

4

Darlett

23 oct 2025

·

Se alojó 2 noches

The elevator didn't work. We had to tow our luggage up and downstairs. The vending machine was out of order. The bathroom downstairs was out of order. The room I was in the bathroom smelled like urine. They must have cooked 3 to 4 sausages because when I came downstairs by 7am all the sausage was gone and it was like 4 people downstairs. There was blonde hair on the comforter in more than one place. I question if they even washed the comforter to have that many hairs on it.

2

Mary

16 abr 2024

·

Se alojó 1 noche

The room was beautiful. Everything seemed fine until we woke up to find a live bed bug crawling in the bed. Notified staff and they didnt seem to care. They said they would throw out the pillows and have housekeeping clean the room. They do not do proper remediation to ensure the bed bugs are not a recurrent issue. We did get a refund, but only after involving Expedia to reconcile the issue. We will never return to this hotel.

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Habitaciones

Las habitaciones son sencillas y de reciente renovación con suelos duros; varios huéspedes apreciaron las camas cómodas. Los problemas recurrentes incluyen almohadas pequeñas y apelmazadas, aire acondicionado ruidoso en la habitación, persianas que dejan pasar la luz, problemas ocasionales con el televisor y ruido de aviones o calles cercanas.

Reseñas de huéspedes relacionadas

8

Doinita

5 dic 2024

·

Se alojó 1 noche

Positives: Nicely renovated and clean hotel, about 15 min from IAH airport. Very large room ( kind bed room), lots of TV channels. Free airport shuttle( you have to call the hotel to send it). I liked that there were no carpets in the room and the new window shutters. Negatives: Bed was comfortable, but the pillows are awful. They need to change them. Also, the noisiest Ac/ heater I have ever experienced . I could not even hear the TV with it turned on. Lucky me the room got warm really fast, to be able to switch it off and sleep. Not sure if other rooms have this issue. Also, they should switch the powder coffee creamer you provide in the room with real cream . Very polite receptionists and very efficient. I would stay here again.

8

Drina

13 mar 2025

·

Se alojó 1 noche

The property was nice & clean. I loved that there was no carpet on the room floors. The staff were professional and friendly.

10

Michelle Nichole Maria

5 may 2025

·

Se alojó 1 noche

You need to offer real pillows. Not half pillows or couch pillows

6

Libby

21 jun 2025

·

Se alojó 1 noche

They have plantation shutters in the room instead of curtains so the room stayed fairly well lit from the parking lot lights overnight. The room was nicely renovated but the AC unit was loud so I woke up every time it turned on. The vanity is separate from the shower and kind of in the middle of the room. Okay for solo travelers but could be an issue for more than one person.

8

Robert

9 nov 2023

·

Se alojó 2 noches

Facility was in very good shape and the room was clean and comfortable. Only really complaint is a great deal of road noise in the area.

4

Anne

2 ene 2024

·

Se alojó 1 noche

Woke up to no water for showering, brushing teeth or flushing the toilet. Went downstairs to the desk and they said it was the whole hotel due to a water main issue. Fine. I asked if they had any bottled water and was asked to buy them, $1 per bottle. I know it's only $2, that's not the point, I feel like they could have offered those at no charge considering that we had no water in our room. Probably would have left a better review if they had made that small gesture to provide good customer service given the circumstances. The rooms have shutters, no curtains, so it didn't get completely dark.

6

Alex

5 may 2025

·

Se alojó 1 noche

Floor felt slippery from whatever cleaner was used, restroom was really small, pillows were couch pillows size, and shuttle to airport was shared shuttle and needed to be booked at least an hour in advance.

10

Susan

25 mar 2024

·

Se alojó 1 noche

Nice little hotel near the airport, but turns out you hear every flight from the airport and its right n

4

Andrew

11 oct 2025

·

Se alojó 1 noche

Worst hotel stay I've had in awhile. Everything was broken or out of service. The staff checked me in, handed the room card and failed to mention the elevator was not working ( how can that even be??) they did not bother to tell me where the stairs were or apologize for making me haul my luggage up several flights of stairs. The outside access door from the side of the building did not work. The bathroom in the lobby next to the breakfast area was also out of service. The TV in my room was completely busted. I actually hate that they aren't carpeted, the floors are vinyl plank so it's not comfortable to walk on without shoes. The breakfast offerings was terrible. No jams or peanut butter for the toast. No yogurts or anything in the fridge except milk for coffee. The eggs were hard and crusted. Honestly this was less than a 1 star experience. I thought Best Western was known as a reputable brand for having decent hotels. I won't stay here again.

8

Kenneth S.

8 ene 2025

·

Se alojó 1 noche

Breakfast was awful unfortunately. No fruit, cold eggs, waffle maker not working. Also tv did not work. Room 211. Staff were friendly. Shuttle service to and from airport good.

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Servicio

El servicio tiene opiniones encontradas: muchos elogian al personal de recepción, amable y servicial, y un registro rápido. Otros citan largas esperas o una mala comunicación (especialmente con respecto a la programación del servicio de transporte), tarifas por registro de entrada anticipado o almacenamiento de equipaje, y un grave error de limpieza que involucró artículos personales descartados.

Reseñas de huéspedes relacionadas

2

Patrick

10 may 2024

·

Se alojó 1 noche

We re just arrived at 2 pm but the staff said here must be checking in at 3 pm if you want early check-in need charge you 30 bucks . So if you drop the baggage over 30 minus . Still need to charge you 20 bucks. So I felt very terrible thing for this case.

4

tracy

13 mar 2024

·

Se alojó 1 noche

Would not allow check in a single minute before 3pm without paying extra significant fees. Told room for an early check in would be available in 20 minutes, then another 30 after that, then longer. Told we could not leave any bags at hotel to leave and explore area until check in. Signed up for airport shuttle in the morning to only find out staff accidentally cancelled it. No blackout curtains- just wooden slat blinds that let light in. Bedside usb charger didn’t work. No breakfast for early flights.

4

Elizabeth

8 jun 2024

·

Se alojó 4 noches

Arrived to the hotel at 1 and there was no room availability. After 2 hours of waiting, a couple arrives and mention they had a conference call so the receptionist ask if it was fine by me to give the room away. I don’t think it was right for this person to even ask if I was okay giving the available room when I was there 2 hours before. Next time make sure to have rooms available for all your guest. Everyone has things to do!! Besides, there‘s a sign that mentions to be in the lobby 15 minutes before shuttle service, however, another time is given (1 hour wait). Staff is not friendly at all, I honestly wouldn’t recommend this place!

2

evon

2 ago 2025

·

Se alojó 2 noches

The cleaning staff removed my bag with my medication , jewelry and other personal belongings and threw it in the trash. I couldn’t go with out my medication and was told I would have to go to the dumpster and look through it to get my medication if I needed it then. I live 10 hrs away and could not get a refill so I had to open trash bags from the dumpster until I found my bag. This was the worst experience of my life!!! I felt degraded, violated,distressed, embarrassed and frustrated!! Not o mention I did not take my medication on time so I’ve been suffering with medical issues because of this!! My clothes and shoes had to be thrown away because of the dumpster slime that got on them when I was trying to get my medication. I can’t express how disappointed I was when the manager told me I needed to go to the dumpster to look through bags for my belongings that were left on the desk in the room!!!

6

Scottie w

19 oct 2023

·

Se alojó 1 noche

Hotel was clean. Breakfast was typical, but fine. the hotel staff were nice/polite. My complaint is that when I called for a shuttle, they could not find my reservation (through Expedia) even though I had an email confirmation from Best Western the day before. When I got to the hotel an hour later, the front staff had not tried to resolve the issue yet. After standing for 20 minutes while she searched through printed papers, she finally found it on her computer. But, she could not get it to work with her system, so she called her supervisor (while I stood for another 15 minutes). I asked if I could go to the room so I could put my bags up and freshen up (it was late). She said that was not allowed, and I could sit in the lobby. 20-30 minutes later (2.5 hours after my flight arrived), she said I could go ahead and go to my room; even though she had not resolved the issue yet. She said the paperwork would be ready in the a.m. for me to sign, which it was not. When I got to the room, there was a rip in the bottom sheet the size of my cell phone which the cleaning staff would have seen. The front staff offered to put on new sheets, but I was tired, so I politely declined. I want to reiterate the staff member was polite (as was I). Working for many years in the hospitality industry, I expected more proactive service and better consideration of guest experience. Once the reservation was found, the policy should be to accommodate the guest and resolve the issue with Expedia later.

10

Mark

5 nov 2025

·

Se alojó 1 noche

Polite and competent front desk. Clean and quiet room. A/C worked good. Shuttle bus reliable and on time to airport. Good value.

4

Nicole

3 feb 2025

·

Se alojó 1 noche

We asked if we could check in early and they charged us even though the room was just sitting there ready. The staff make you feel like you’re unconvincing them. It sounds like your at the end of the runway hearing plane after plane, earplugs help a little.

2

KARRYLLE KRYSTINE

27 sept 2025

·

Se alojó 2 noches

Worst night staff experience! The guy working at night was extremely lazy. Coffee cups and lids were always out, breakfast items were not stocked, and the sausage he cooked was burnt and inedible. On top of that, he spent most of his time talking on his cellphone about personal matters on speakerphone—even while “helping” customers—which led to miscommunication between him, the shuttle driver, and us. When we tried to address the issue, he argued with us instead of fixing the problem. Absolutely the worst experience we’ve had at a Best Western.

10

Mynor

16 jun 2025

·

Se alojó 1 noche

Excellent customer service at the front desk.

4

Adele

20 sept 2023

·

Se alojó 1 noche

Woke up to catch an early flight, got down tot he front desk for the shuttle and told we had to book it the night before. No on me bothered to tell us when we checked in about this policy. Very very poor communication.

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Ubicación

Muy cerca del aeropuerto y práctico para escalas cortas. Pocas opciones para comer a pie y algunos comentarios sobre que la zona circundante no es muy segura, además de algo de ruido de aviones.

Reseñas de huéspedes relacionadas

10

pretty

5 jun 2025

·

Se alojó 1 noche

Just seems a bit more limited I don't feel 100% like I'm in the hood but I don't feel 100% safe as well also it just seems like it's a bit limited as far as like places you can get to transportation

10

hazvineyi

7 abr 2025

·

Se alojó 1 noche

No walkable distance to shops or restaurants

8

Ken

6 abr 2024

·

Se alojó 1 noche

Close to airport but hard to find. It’s next to a gentlemen club. Clean and newly renovated. The bed was very comfortable. Great for overnight stay to catch the plane.

8

Martin

24 ene 2025

·

Se alojó 2 noches

no restaurants in area close. advised not to work 5 minutes as area to dangerous. breakfast was horrible.

8

Pamela

6 jul 2025

·

Se alojó 1 noche

Handy location from airport

8

BRADFORD

30 may 2025

·

Se alojó 1 noche

Hotel was convenient to long term parking by airport, but exact location was sandwiched with other hotels and service plazas. Was found for an overnight.

10

Susan

25 mar 2024

·

Se alojó 1 noche

Nice little hotel near the airport, but turns out you hear every flight from the airport and its right n

8

Shane

31 ago 2025

·

Se alojó 1 noche

Great for a quick airport layover.

10

Annelise

19 jun 2025

·

Se alojó 1 noche

Easy airport shuttle, clean room, comfy bed. Perfect for a quick overnight stay. Excellent value for the price. Would stay again.

10

Casey

30 jun 2025

·

Se alojó 1 noche

Excellent place to stay if flying out of IAH. Less than a mile from The parking spot#2 Will Clayton

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Comida

Se incluye el desayuno, pero se describe con frecuencia como limitado, con horarios tempranos y cortos (a menudo de 6 a 8 a. m.) y artículos que se agotan o se sirven fríos. Algunos huéspedes lo encontraron aceptable, pero muchos no.

Reseñas de huéspedes relacionadas

4

Laura

7 may 2025

·

Se alojó 1 noche

Main problem was the smell - extremely terrible, overwhelming chemical cleanser smell. It was everywhere, in the halls and the rooms. A/C loud but to be expected. Threadbare towels in bathroom. Also, the breakfast was the worst. The only edible thing was the waffle. Not even one fruit or fresh item. Stayed a year ago and don't remember it being bad and that's why I booked again. Must have gone downhill in the last year. At least it was cheap.

4

April

15 feb 2025

·

Se alojó 1 noche

The lady at check in was wonderful. The rooms were so dirty. The floors are sticky and dirty. The breakfast was absolutely terrible. Eggs were hard, no breakfast meat. We could not get out of there any faster. Such a dirty hotel.

8

Sherwin

16 abr 2025

·

Se alojó 1 noche

Checkin went great, room clean, quiet. However, the breakfast was a big let down. Out of items even at 7am. Should have gone down when they first opened.

8

cordell

21 dic 2025

·

Se alojó 1 noche

The hotel is nice but don't expect a real breakfast buffet. It's a joke

8

Anna

8 oct 2025

·

Se alojó 1 noche

Clean room, nice bed, excellent service... Breakfast was not great...but edible..

4

Irasema

28 oct 2024

·

Se alojó 2 noches

The Breafast was very terrible. I think you need to improve on Breakfast quality .

2

Gail

30 ene 2025

·

Se alojó 1 noche

The smell in the hallway was horrible. Someone was smoking pot and the smell wouldn't go away. Our rooms had a musky smell. We went for breakfast at 7am they ran out of food and it took over a half hour before they started filling it. Would not go back. Worst Best Western I have been too.

8

Kenneth S.

8 ene 2025

·

Se alojó 1 noche

Breakfast was awful unfortunately. No fruit, cold eggs, waffle maker not working. Also tv did not work. Room 211. Staff were friendly. Shuttle service to and from airport good.

4

Darlett

23 oct 2025

·

Se alojó 2 noches

The elevator didn't work. We had to tow our luggage up and downstairs. The vending machine was out of order. The bathroom downstairs was out of order. The room I was in the bathroom smelled like urine. They must have cooked 3 to 4 sausages because when I came downstairs by 7am all the sausage was gone and it was like 4 people downstairs. There was blonde hair on the comforter in more than one place. I question if they even washed the comforter to have that many hairs on it.

6

Simon

13 nov 2025

·

Se alojó 1 noche

Elevator was broken and they put us on the third floor, a 2 hours continental breakfasts from 6 to 8 its not super

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Mes	Precio medio
enero	71 US$
febrero	76 US$
marzo	76 US$
abril	73 US$
mayo	78 US$
junio	144 US$
julio	94 US$
agosto	72 US$
septiembre	77 US$
octubre	70 US$
noviembre	71 US$
diciembre	66 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $111	17 $195
18 $89	19 $78	20 $84	21 $84	22 $84	23 $88	24 $89
25 $77	26 $77	27 $77	28 $77	29 $77	30 $111	31 $91

DO	LU	MA	MI	JU	VI	SA
1 $100	2 $100	3 $100	4 $99	5 $100	6 $100	7 $100
8 $100	9 $100	10 $100	11 $108	12 $100	13 $100	14 $100
15 $100	16 $108	17 $114	18 $114	19 $114	20 $102	21 $109
22 $114	23 $113	24 $98	25 $101	26 $114	27 $100	28 $114
29 $99	30 $99

Best Western Houston Bush IAH Intercontinental Airport Inn

Precios para Best Western Houston Bush IAH Intercontinental Airport Inn

Precios medios mensuales

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Ubicación

Opciones de habitación

Habitación estándar, 2 camas de matrimonio, no fumadores, frigorífico y microondas

Suite, 1 cama de matrimonio grande, no fumadores, frigorífico y microondas (with Sofabed)

Habitación estándar, 2 camas de matrimonio, accesible para personas con discapacidad

Habitación estándar, 1 cama de matrimonio grande, no fumadores, frigorífico y microondas

Habitación estándar, 1 cama de matrimonio grande, accesible para personas con discapacidad

Reseñas de los huéspedes sobre Best Western Houston Bush IAH Intercontinental Airport Inn

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

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