拉哥/華盛頓特區希爾頓逸林飯店及度假村

Dirty pool. Was not cleaned at all

I really enjoyed the pool and fitness center. The room was comfortable and the hotel is in a nice quiet area

Ok for an overnight stay. Helpful staff. Comfortable bed. Swimming poolis heated but only barely, is tired and in need of an upgrade.

1 Asked for two connecting rooms due to children, they assured us it would be taken care of. One room was on the 5th floor, the other on the 2nd. 2 Ice Machines did not work 3 We did this hotel for the pool (again, for the children), lilly pads and algae all over, was literally looking for tadpoles and frogs I only live 30 minutes away. Literally threw away $400

Comfy beds. Ac didn’t work in our room. Fire alarm went off at check and we evacuated. One elevator didn’t work the other stopped working after dinner and we had to take the stairs. No toilet paper in the lobby bathroom and only 1 of the three sink faucets worked. The breakfast bar opened 5 minutes late which doesn’t seem like a big deal but everything was ready and the lady saw all of the soccer players standing there and she refused to open it so we could literally grab a couple things and go to get to our game on time (the reason we stayed the night there). We were late to our game because of this. The mirror in our bathroom was broken and should be replaced. The grout in the shower was moldy. They wouldn’t allow us to have any drinks in the pool area not even our yeti’s with water or a water bottle. Other than that our beds were very comfortable. Won’t be staying there ever again. Btw the restaurant we ate dinner that night and it was good.

The fresh cookies were great. The pool area needs to be maintained better.

The property was conveniently located, however there was not adequate parking for paying guests. Two nights our of my three night stay there were events going on at the Doubletree and the sister property next door and both nights there was NO parking for paying guests. The second night I drove around for 20 minutes looking for parking before I finally had to park illegally. When I spoke to the desk agent, he informed me that he sister property had a large event and the parking was utilized but if I could WAIT for an hour or so, they told them their guests had to begin moving out. Also, the pool was disgusting; dirty with visible hair floating in the water. My grandkids were looking forward to swimming, but the pool was so dirty they couldn't. Additionally the restaurant ran out of breakfast both Saturday and Sunday morning. I will not stay at this property again and I would not recommend it to anyone.

Bar closed too early

The parking situation after 6 p.m. was terrible.

On your Hilton information channel; it said that there's supposed to be a free shuttle service to the Metro station. I was told latter that there wasn't. In that case don't advertise that feature. Extremely disappointed.

Pros: The staff brown skinned girl that checked us in was very nice. The hotel had adequate heat and coolness in the room, which was a positive coming from a previous hotel without any airflow in the room and extremely stuffy). The decor was very nice upon entering hotel lobby. Christmas aesthetics was nicely done. Housekeepers were also nice and polite. Cons: The hotel could use some detailed and super cleaning like bathroom shower head, vents, carpet etc. My thick comforter, I had to ask housekeeping to put a clean one on my bed, which she done with no problem, because the other one had stains on it. I told check in I was an Hilton member but they didn’t honor it because I was through an 3rd party but still didn’t offer complementary water that I usually get. Also, they ran out of complementary coffee, ice maker didn’t work on 5th floor. The fire alarm came on at 6:30-7 am on the morning on Sat causing us to have to jump up and run down 5 flight of stairs to the outside in the cold in our pajamas. The fire department never showed and when we went back inside there was no one to tell us to come back and that it was a false alarm.

Clean hotel and outstanding customer service!

Found mold in my room.

The uncleanliness was the biggest issue along with the damage property items such as the broken mirror, damaged shower floor and mold.

My stay was comfortable however the comforter had stains on it had to find housekeeping to replace. Had to call for replacement towels and wash clothes daily. Also had to call fir soap and toilet tissue often which should have been in the room.

Bathroom (particularly the shower walls) looked dirty….splash marks from sort of fluid could be seen on the shower wall tiles. Thankfully I could use the shower without having to rely on the walls for balance.

The location was perfectly situated for the wedding I was attending but unfortunately we were greeted in our room with poop in the toilet. Although they moved us to another room, the front desk person seemed unbothered by the situation with no apology. Will never stay here again.

hotel is not clean

Always a good experience. Clean room & good location.

The staff throughout the hotel and restaurant were exceptional ❤️. Safe area in surbuban business district. Very clean and comfortable room with all the amenities.

The noise from the air conditioner unit kept me up all night. Very loud

Warm cookies 🍪! Nice breakfast buffet. Clean room. Very modern with a comfortable bed.

Property is starting to show its age...probably due for some upgrades/renovations soon. Otherwise, things were clean and pleasant.

The room I was assigned needed update due to the dated and poor condition of the furniture. I tried to meet with manager but was told by the front desk staff that he was in a meeting. I provided my phone number on Monday and have not received a call. Only one elevator was working on the first day arrival with a full occupancy. I was very disappointed with the service and lodging. I will never return to that hotel in the future. The furniture looked like a dog chewed on it.

The curtain blinds did not close.. traveling for hours for the holidays.. anyone would want to sleep.. why would you have curtains that don’t shut to keep the sun out. The bathroom counter is super Tiny

The room was clean but had a lot of damage to it TV had spots in it the Fridge dresser was broken which made everything fall out of the fridge. Ice machines didn’t work on two of the floors I checked

Staff was super professional, friendly and helpful. Room was clean, roomy and quiet. Beds were comfortable and the best pillows and bedding.

When i entered my room the heat was on full blast and it was unbeatable. The fridge was missing racks for drinks. The staff was very nice.

My stay was wonderful. The property is well maintained. The king size bed was hard to get out of it was so comfortable!!!!! I will be back!!

Stayed here due to proximity to the stadium. Some of the staff were very friendly, some not. The room needed some help. First, there was no smoke detector in the room. It had been removed and wires were poking out of the hole. The shower/tub plumbing fixture would only allow a small percentage of water out of the shower head, no matter how hard you pulled the lever up, leaving the rest to run down the drain. Additionally, every time we flushed the toilet, we had to lift the lid on the water tank to push the flapper valve down so the tank could fill up. The AC didn't seem to work well, either so it was hot at night. I would not stay at this hotel again.

Staff was sooooo nice that’s rare when everyone is so nice so helpful

Staff was very accommodating. My husband had surgery allowed us to check in early. Placed us in a room that was close to an elevator so he did not have to walk far. We are very thankful. We would recommend this hotel to everyone.

Housekeeping walked in the room on me in the nude with knocking

It was ok until the front office gave someone my room key. Saying the system was messed up. Promise to give me a 1000 point and I still have not giving them to me for let someone in my room with a duplicated key card

Staff was extremely rude. Dealt with 3 different front desk people and all were extremely rude.

Booked hotel for kids soccer tournament weekend … lots of kids, front desk staff rude to kids, closed pool multiple times to keep kids out of it because they ‘are sick of them’. Other than a circular sofa in lobby by desk there is no where to sit other than rooms. They have a restaurant with seating but would not let us sit with kids to eat post game dinner before bed. Had a conference room that was ‘booked’ but yet no one was in it so finally let us go in there. Staff was rude, annoyed, restaurant staff and hotel staff telling everyone different things.

Checked in at 11:00 pm and the heat in my room was not working (38 degrees outside). 64 degrees in my room. Called the front desk and was told someone would be coming to check my thermostat. 1 hour later no one has showed up so I got dressed and went down to the from desk. Finally found someone to help. Heat came on and when I woke up them next morning it was 85 degrees in my room. When checking out front desk gave my a number and name of a manager to call about a discount for my issues. Called her 4 times and left messages with no return call. I was told 3 times by other employees that she was in her office when I called. Terrible customer service !!

Excellent stay was able to easily extend my stay 2 times. Staff was super accommodating and made my stay lovely.

The staff at the hotel was very friendly and helpful, highly recommended for everyone that like this area.

The location was perfectly situated for the wedding I was attending but unfortunately we were greeted in our room with poop in the toilet. Although they moved us to another room, the front desk person seemed unbothered by the situation with no apology. Will never stay here again.

Good location

Service was great. Hotel is beautiful. Good location from PG sports complex

My family and I had a great time. Amazing staff and a wonderful facility.

This hotel is right off 495. You will be 2 miles from FedEx stadium or shopping . Its also about 17 miles from the MGM Casino .

Great place to stay!! Very clean and close to shopping areas and highway.

Not walkable

Very clean and neat in lobby/public areas and room. Proximity to Fedex Field was great. Proximity to shopping/dining was good as well.

Convenient location with plenty of parking.

The hotel staff is very nice. My room was very clean. The food in the restaurant is good, but not great. I was more than satisfied with the food service. It's a quiet place convenient to restaurants and shopping. My only dissatisfaction was with breakfast hours. I scanned the QR code on the TV. It advertised breakfast until 11am. They actually stop service at 9:30am. Otherwise, all was good.

Always a good experience. Clean room & good location.

I made this booking since October,2022 via Expedia for the Christmas weekend. I called ahead the week before I was due to arrive to ensure the onsite restaurant would be open for the dates of my stay and was assured it would be with a reduced staff and menu. When I checked in, there was a sign stating the restaurant was unavailable until January 2. I had to go out into the 17 degree weather to get food for myself and daughter to stock in the fridge.

Clean room, great breakfast

Great customer service, Restaurant Great, and great Housekeeping Staff

We stayed overnight after the Sunday night Commanders game 12/29. The hotel was a convenient drive to the stadium, and our room was clean and comfortable. The hotel staff we encountered were unhelpful. We asked at the front desk what time breakfast was served, as we came in late after the game. We were told it was served until 10:00am. When we arrived for breakfast at 9:30am, we were told (rudely) that breakfast was over. There were not even cups out for coffee. It was a disappointing ending to our stay.

Comfy beds. Ac didn’t work in our room. Fire alarm went off at check and we evacuated. One elevator didn’t work the other stopped working after dinner and we had to take the stairs. No toilet paper in the lobby bathroom and only 1 of the three sink faucets worked. The breakfast bar opened 5 minutes late which doesn’t seem like a big deal but everything was ready and the lady saw all of the soccer players standing there and she refused to open it so we could literally grab a couple things and go to get to our game on time (the reason we stayed the night there). We were late to our game because of this. The mirror in our bathroom was broken and should be replaced. The grout in the shower was moldy. They wouldn’t allow us to have any drinks in the pool area not even our yeti’s with water or a water bottle. Other than that our beds were very comfortable. Won’t be staying there ever again. Btw the restaurant we ate dinner that night and it was good.

The hotel staff is very nice. My room was very clean. The food in the restaurant is good, but not great. I was more than satisfied with the food service. It's a quiet place convenient to restaurants and shopping. My only dissatisfaction was with breakfast hours. I scanned the QR code on the TV. It advertised breakfast until 11am. They actually stop service at 9:30am. Otherwise, all was good.

Breakfast Buffer was perfect, staff was friendly and very helpful with any questions

Breakfast was great! Chef was amazing :)

The rooms are small. Front Desk is nice and friendly but the Breakfast Staff are very rude and unorganized. When they open the Breakfast in the morning, half of the things are missing and empty. have to constantly ask for stuff like bread, coffee, etc. and wait for it to arrive. Staff needs to be better trained at arranging stuff before opening the breakfast to the guests.

Nice place to stay, nice staff. Just one negative breakfast is awful and sometimes coffee also gets cold.