This is our second time staying here. This first time we stayed in a Superior room which we found very far away from Reception, especially with luggage and we also found that there was a lot of mosquitos in the Superior room and that there was an unpleasant odour in the bathroom of the Superior room. This time we stayed in a Deluxe Lagoon room, specifically room 9. It was much better. Huge king-size bed, very spacious, mosquito-free, and no odour in the bathroom. We needed an iron and housekeeping were prompt to bring it when we needed it. It was very clean, but the bathroom floors in particular could do with a wash with some hot water and bleach / floor cleaner to lift surface dirt. We wore slippers / flip-flops in the shower which was perfect, but the outline of the dirt appeared below them when we walked. Great breakfast and excellent buffet dinner options (a different theme on a different night). They also gave us 20% off vouchers for use in the restaurant which was brilliant. Not sure if this was just a promotion for our stay dates. We didn't have lunch buffet, but it looked great too. We didn't use pool, but some of our family did, and they were very accommodating and it was clean and well run. Small supplement for them coming in from outside. WiFi is decent. Not the fastest, but very stable. Plenty of hot water in the shower / sink. We looked at other hotels in Butuan during our stay. For us, this is the best option for an AFAM!
This is our second time staying here. This first time we stayed in a Superior room which we found very far away from Reception, especially with luggage and we also found that there was a lot of mosquitos in the Superior room and that there was an unpleasant odour in the bathroom of the Superior room. This time we stayed in a Deluxe Lagoon room, specifically room 9. It was much better. Huge king-size bed, very spacious, mosquito-free, and no odour in the bathroom. We needed an iron and housekeeping were prompt to bring it when we needed it. It was very clean, but the bathroom floors in particular could do with a wash with some hot water and bleach / floor cleaner to lift surface dirt. We wore slippers / flip-flops in the shower which was perfect, but the outline of the dirt appeared below them when we walked. Great breakfast and excellent buffet dinner options (a different theme on a different night). They also gave us 20% off vouchers for use in the restaurant which was brilliant. Not sure if this was just a promotion for our stay dates. We didn't have lunch buffet, but it looked great too. We didn't use pool, but some of our family did, and they were very accommodating and it was clean and well run. Small supplement for them coming in from outside. WiFi is decent. Not the fastest, but very stable. Plenty of hot water in the shower / sink. We looked at other hotels in Butuan during our stay. For us, this is the best option for an AFAM!