Airelles Château de la Messardière

I’ve been around the world and stayed nicest places , Top 3 for sure in world .. no mistakes , stay here if you can

Best hotel I’ve ever stayed at

The Chateau is Out of this World Class.

sono un cliente abituale che ama questo hotel . stavolta il mio soggiorno molto deludente . la colazione e il pranzo a buffet , molto di bassa qualita ' . pesce d'allevamento. ostriche cattivo odore , gamberi e aragoste di bassa qualita ' Mi hanno tolto anche la torta al limone. . Le navette ( bus e rolls) sempre assenti . Ogni volta se va bene bisogna attendere 15 minuti al freddo sia in hotel che a St Tropez . ho ordinato una medicina per la pressione per le h 8 e mi e' arrivata alle h 12:30 !!. La camera al mio ritorno non era stata pulita ancora alle ore 16:30 . e sempre problemi tecnici alla TV. Solo una cameriera per rifare la suite . Da Cipriani. a Venezia arrivano in 3 !!. Poi la camera al freddo , perche' non era prevista l'aria calda : Mi hanno portato una stufa ( hotel 5 stelle L ) che non funzionava. Il personale e i manager sono fantastici , ma l'hotel stavolta era abbandonato a se stesso. E francamente pagare oltre 2000/ 3000 euro a notte per questi disservizi non va bene . Non so se ritornero' piu '.

We stayed here for 3 days in what was billed as a ‘junior suite’. The room was small and not really a suite, but a largish bedroom. Very disappointing for the 3k plus price charged. Style-less decor and a sweltering bathroom. Overall we were completely underwhelmed by our experience here. The hotel is charmless and ordinary. By day 2 we decided it was really like a Disney cruise ship experience. There are gaggles and gaggles of school age kids traveling with parents and a few nannys in tow...this place ain’t cheap…There are groaning buffets breakfasts and equally overstuffed buffet lunches. If you don't arrive just as the buffet opens, the place is in shambles with half empty platters , a frazzled waitstaff and inedible picked -over looking food. The spa is decent, the restaurant waitstaff tried really hard. The concierge was just absent even though he was sitting at the front desk with a sign in front of him. We asked for help with one dinner reservation. 6 hours later I had to call to follow up and he gruffly told me’ don't you know there are many other guests in the hotel?’…really ? At 3k plus a night, one tiny request for a dinner reservation and this is the response? I ended up making the reservation myself. Staff at front desk is useless….go elsewhere..a big big big disappointment. Gigantic disappointment for the price. A Sheraton in Des Moines is more exciting.