Coylumbridge Resort Hotel

Minha esposa e eu gostamos de tudo do atendimento do pessoal do bar, do pessoal do café da manhã e da recepção e da limpeza, todos super educados e simpáticos. Vale muito a pena sem contar que a região onde o hotel está é maravilhosa

Plenty of parking. Very unfriendly welcome. Family rooms are across the other side of the hotel from reception so bring bags with wheels. Received all the info about works being done and staff training AFTER our stay, which was very unhelpful. Very understaffed reception, think the boss walked past a few times when there was a queue of 3 of us waiting for 20 minutes. Ridiculous wait time for such a short queue, it was much larger when I left and staff didnt even acknowledge or apologise to anyone waiting. The room was basic, with paper thin walls. I could hear my neighbour using the toilet in detail, full conversations and every slight movement. Not ideal when kids are trying to sleep or not great for your neighbour when your kids are making normal kid noise. Lovely area, lots to do but very disappointing

Big shout out to Ross the receptionist very helpful and professional! Room nice however the rainfall shower didn't have a head - very odd. Buffet dinner very poor quality. Breakfast staff are abrupt asked for some cutlery and when I returned to the table it was left in a pile. The mixed berries fruit was frozen.The table the coffee machine stands on is uneven so when the buttons are pushed the machine moves. Haggis is like slips! Bar area lovely and staff friendly.

Staff friendly at reception and got an upgrade to my room

Helpful and friendly staff. Food very good and reasonably priced. Enjoyed our stay and will be back again.