Hôtel Alane

I usually never leave negative reviews on anything, but my stay at this hotel was extremely disappointing. First of all, neither me or my partner could understand how this hotel had such positive ratings. This was not a pleasant experience. First of all,the hotel was very run down. Over our bed in our room, the wallpaper was shedding/ripped off. The room also had a terrible smell, mostly coming from the tiny bathroom which was moldy. The stench was unbearable, and made us keep that door closed as much as possible, and even kept us from showering at times... It was that bad. We often had to leave a window open to air out the room when we left to keep the bad smell away. But it came back as soon as we returned and had to open the door to the bathroom and close the windows. We got sick shortly after arriving, pretty sure the mold had something to do with it. Other than our room being in terrible condition, the hotel in general was pretty run down. The elevator was small and janky, the breakfast was disappointing in terms of variety and seating, the key system was also quite old fashioned, although that didn't prove to be a problem. The staff was helpful enough, but nothing special. Overall, I have to say I cannot recommend this hotel for anyone. Somehow this place had more than 8.0 in rating our of 10... but still managed to expose us to a potential health hazard in the bathroom, while being quite expensive as well.

Very friendly staff. They had a luggage service so we could leave our suitcases with them early on before checking in, then go explore Paris. What was disappointing was the shower: it was very cramped and the double door let the water out, so the whole bathroom was flooded instantly.

Ho soggiornato 3 notti in questo hotel insieme al mio ragazzo. La stanza è piccolina, dotata di climatizzatore centralizzato che non permette di impostare una temperatura superiore ai 22° gradi. Nonostante la stanza sia piccola, il condizionatore non riesce a mantenere il calore. C'è una porta scorrevole che separa la camera dal bagno, non è funzionante e a dir poco imbarazzante!!! Il bagno è davvero minuscolo con un piccolo cestino e senza appendino, dopo la prima doccia si trasforma in un lago. Assolutamente non adatto per due persone! Colazione misera (no uova, no bacon). Saletta piccina con solo tavoli da uno o quattro persone. Dispenser con succo e tè sempre vuoto, se chiedi un bicchiere di succo, la signora ti serve immediatamente spostando il dispenser in avanti per versare nel bicchiere ciò che resta sul fondo. Posizione buona per poter raggiungere il centro con i mezzi (metro, bus). Personale sicuramente gentile.

It was a bit cold since the heater didn't work.

Very good value for money in the center of Paris. It was across the road from my son’s flat and a few hundred yards from the Station we used to travel around France. Shower cubicle in room 56 and 26 was very small. A/C was great.

The heat did not work and was not fixed.

De passage sur Paris, la chambre était tres bien. Lit double, théière, plusieurs miroirs, rideaux occultants. La douche n'est pas très grande, info pour toutes les personnes, comme moi, qui ont quelques formes. Point à ameliorer : ajouter des accroches pour les serviettes. L'hôtel est doté dun ascenseur. L'employé d'accueil était jeune, dynamique et accueillant.

パリ東駅から徒歩数分、パリ北駅から徒歩圏内と、ユーロスターやICE移動に便利でした。 ホテルには、エレベータ・エアコンがあり、混合栓のシャワーの湯の出も良く、設備は良好でした。 当初、治安を心配していましたが、駅への徒歩移動やレストランでの食事・ショップでの買い物で、特に不安を感じませんでした。

Good central location. Air conditioning a big plus in Paris.

Good location, easy access to train and metro, clean rooms, comfortable bed, very friendly and professional reception stuff. Room may feel small for 2 person. The shower is small but I was able to fit as an almost 2m man. The hotel is located on a busy area, so even though the windows are sort of sound proof bring your earplugs for a better sleep. In overall a very good stay for the price paid. It exceeded my expectations.

The room was very clean and tidy,the staff are friendly and very helpful, this was our second visit and have no complaints.

The hotel has an ant infestation which the staff knew about but failed to report to people staying there. We got back one evening and found ants all over our room, our bed, all over our belongings, EVERYWHERE. My husband went to inform the front desk to which their response was to simply sweep them up, when we told him that wasn’t good enough because they were in our bed and on our stuff he said they weren’t and that we were wrong. We even showed him where they were to which he blatantly ignored and said we were being silly. We said we refused to stay in an ant infested room and he said the hotel was fully booked so he would go speak to the manager and be back in 5 minutes with his boss. 20 minutes later we went downstairs to find him laughing on the phone about the situation with his manager. He then proceeded to give us an ant bait and call it good as if that would solve the issue. We switched hotels that evening and had to pay an extra 500 euro for the inconvenience of switching hotels at such late notice. They were simply rude, did not help us in anyway whatsoever, not even to find us new accommodation as we don’t know the city, they were arrogant and seemed to remain oblivious to the fact that their hotel is INFESTED with ants, it’s disgusting. We went to a holiday inn to see if they have any rooms and they told us that 3 other couples had already left the residence because of the same issue. Do not go here, I’m amazed it hasn’t been shut down.

I usually never leave negative reviews on anything, but my stay at this hotel was extremely disappointing. First of all, neither me or my partner could understand how this hotel had such positive ratings. This was not a pleasant experience. First of all,the hotel was very run down. Over our bed in our room, the wallpaper was shedding/ripped off. The room also had a terrible smell, mostly coming from the tiny bathroom which was moldy. The stench was unbearable, and made us keep that door closed as much as possible, and even kept us from showering at times... It was that bad. We often had to leave a window open to air out the room when we left to keep the bad smell away. But it came back as soon as we returned and had to open the door to the bathroom and close the windows. We got sick shortly after arriving, pretty sure the mold had something to do with it. Other than our room being in terrible condition, the hotel in general was pretty run down. The elevator was small and janky, the breakfast was disappointing in terms of variety and seating, the key system was also quite old fashioned, although that didn't prove to be a problem. The staff was helpful enough, but nothing special. Overall, I have to say I cannot recommend this hotel for anyone. Somehow this place had more than 8.0 in rating our of 10... but still managed to expose us to a potential health hazard in the bathroom, while being quite expensive as well.

Accueil agréable et check-in rapide. Chambre petite mais confortable. Salle de bains sale, notamment à cause de la moisissure sur le plafond au dessus de la douche, et bouche d’aération dans un état scandaleux, une grosse couche de poussières alors qu’un coup d’aspirateur de temps en temps serait suffisant. Manque aussi d’insonorisation

Staff was nice. The bathroom had a sewer smell. Room was clean.

Great staff, very clean room. Do note that the 10th arrondissement is loud and police sirens were ongoing throughout the night. If you are a light sleeper you will need ear plugs. Other than this, just a few blocks away from Gare du Nord, and on the 4 Metro Line, so easy to get anywhere in the city.

Super friendly staff and clean room.

Great staff and friendly . Great location . Power points all coming away from the sockets which was a concern. Bed frame not sturdy and not great for 2 people. Shower so small not great and had some mould.

Had to book a short notice due to train disruption, but was delighted to find such a good hotel so close to Gare du Nord. Staff were welcoming, and room was clean and comfortable.

The cleanliness was great. The linen was brand new, no hair on it. I loved it We had service everiday.

Whilst the bedroom and bathroom were very small (a small shower!) they were very clean. With clean white bedding and towels changed every day. The road outside is very noisy, but close the double glazed balcony doors and switch on the air con and you will keep cool and hardly hear the street noise. The towels are too small and the electric sockets in our room needed some attention, but a couple of them worked fine. Breakfast was good value for13 euros each. The staff are kind and helpful and speak good English. Hotel is very close to Gare de L’Est SNCF and metro station.

Very good value for money in the center of Paris. It was across the road from my son’s flat and a few hundred yards from the Station we used to travel around France. Shower cubicle in room 56 and 26 was very small. A/C was great.

Great location, the personal is super nice and they support you on anything. In the other side the WiFi was terrible and in the night the bathroom will smell really bad

Ficamos hospedados 4 noites no hotel. Achamos um excelente custo X benefício. Perto das estações Gare de Lest e Gare du Nord Café da manhã simples mas mto gostoso Atendimento da recepção excelente, mto receptivos e simpáticos. Defeitos - o box do banheiro era minúsculo, não conseguia nem abaixar para lavar as pernas. E tbm molhava bastante o banheiro - o quarto realmente bem pequeno, mas pra um casal com 2 malas grandes e 2 pequenas serviu Fora esses detalhes. Recomendamos mto o Hotel Alane e voltaria se hospedar nele

Chambre très propre et très confortable. La douche est très étroite et ne conviendrait pas à une personne de forte corpulence mais à part ce détail, tout était parfait.

Great location and property. Very noisy outside all night every night - Room was corner room and side street every night people talking loudly outside at small pizza place until 3am from Just be prepared for the busy road traffic snd activity outside

We had a corner room with two French balconies and great Paris views. The hotel is close to Gar du Nord, which was quite useful. It’s also close to the metro line and Canal Saint Martin, a very local Paris district. The only issue was the subtle smell coming from the toilet. It must be due to the buildings age and condition. Also the walls do not have great sound insulation. Otherwise, comfortable bed and everything was fine.

Excellent location with restaurants and cafés everywhere and just around the corner from the Gare de l'est and 10 mins walk from Gare de Nord. Bathrooms are tiny but this is to be expected in Europe. The Kettle and tea in the room was nice. Bed is a double only and not the regular 2 singles pushed together. This hotel is excellent but you need ear plugs as the walls are thin and it seemed to be a major route for sirens. Still, I would highly recommend this hotel.

Room was all we needed on the small side so be aware if your looking for a bigger space but we weren't fussed as it was one night. So easy to get to from the Gare Du Nord station after getting off the Eurostar. Only thing to consider is it's very very noisy outside. I don't know if it's because we aren't used to that! That's not the hotel that's cars etc but I would recommend ear plugs if your not used to noise at night!

The room was on the 4th floor, with two windows to the street. Didn't hear much noise (I sleep well regardless). Very small bathroom, but it had the necessities (but the shower space was very small, glad I'm not heavier nor taller...). No handwashing soap in the sink though, glad I had my own. Very comfortable bed. Made myself some coffee in the morning as I hadn't booked breakfast and didn't try it at the hotel. The location is very good, just a few steps from Gare de l'Est and from the metro station - so very convenient. Not at all fancy, but you get what you pay for, with the bonus of the location.

Staff were very friendly and knowledgable. Hotel was very clean, breakfast was good. Close location to Gate de Nord/Gare de L’Est and the metro. Good local bars /eateries. The Hotel itself was quiet but a lot of street but then this is to be expecting with it being in the city. Excellent value for money.

The employees at the front desk were so kind and accommodating!

Very friendly staff. They had a luggage service so we could leave our suitcases with them early on before checking in, then go explore Paris. What was disappointing was the shower: it was very cramped and the double door let the water out, so the whole bathroom was flooded instantly.

Perfectly located and equipped hotel. No unneccessary extras and an amazing price. Staff was super friendly at all hours. When I return to Paris I will book at Hotel Alane again!

Très bon accueil mais impossible de joindre l'hôtel par téléphone au préalable.

Super friendly staff and clean room.

Exceptional staff who are friendly and are always prepared to help if anything is needed.

Had to book a short notice due to train disruption, but was delighted to find such a good hotel so close to Gare du Nord. Staff were welcoming, and room was clean and comfortable.

*Room for scams* My stay at Hotel Alane was extremely disappointing. The owner's behavior seemed discriminatory, and I felt targeted. When I reported the AC issue in my room, which had been a recurring problem according to previous reviews, the management's response was unprofessional. They accused me of causing disturbances based on recordings of other guests, which was not only unfair but also invasive. It felt like they were looking for ways to justify keeping my money and avoid providing a refund. The reviews on this platform don't seem to reflect my experience, and I suspect they might be curated. I would caution others to be aware of the potential issues with this hotel.

スタッフの方々がとてもフレンドリーで良かった。部屋も広くはないが大きな窓と清潔なバスルーム、ベッドの寝心地も良かったのでとても快適だった。 駅からも近く飲食店もたくさんあるので治安が悪いとの印象もなかった。しかし交通量がかなり多い通りに面しているため夜間の騒音は気になるかもしれないので念のため耳栓があると良いと思う。 1人だと緊張してパリに行くと思うのでホテルのスタッフの方が優しいのはとてもありがたいし、大きなポイントとなると思う。

We got the top floor room which had 2 rooms. There were some views of the city. The hotel was undergoing renovation and the hotel staff was very nice and welcoming. The wifi was not the best; on our first day it was painfully slow. The location was convenient as it close to the train station. The one thing which was a inconvenience was that you had to leave the keys at the front desk everytime you go out.

Hotel itself is decent, the staff are very helpful. It is located on a very loud street so sleeping wasn't the easiest. The location is quite far from the main attractions and it is close to a sketchy train station.

Great location if travelling by Eurostar as it’s less than 10 minutes away. Room was small but comfortable and clean. Only downside is the noise from the busy road outside.

excelente lugar para hospedarse, está cerca de la terminal gare de lest , muy cerca de todo muchas opciones de Transporte. Lo único malo es que si las calles están muy sucia alrededor, y es un barrio que se ve de noche muy peligroso de ahí en fuera todo bien

The room was clean and the staff were polite, the only issue was noise from ambulances but as its on the main road to a hospital. Excellent acces to gare d lest, Would stay at again

eines der besten Mittelklassehotels in Paris. 2 Min. zum Gare de l'est. Optimale Lage.

next to train station, 3 mins walking distance

Perfect location, metro and train station just steps away!

Excellent location with restaurants and cafés everywhere and just around the corner from the Gare de l'est and 10 mins walk from Gare de Nord. Bathrooms are tiny but this is to be expected in Europe. The Kettle and tea in the room was nice. Bed is a double only and not the regular 2 singles pushed together. This hotel is excellent but you need ear plugs as the walls are thin and it seemed to be a major route for sirens. Still, I would highly recommend this hotel.

The hotel was ok, but it’s located on a very noisy street, the noise was non-stop through out the night for every nights!! Police, fire, and EMS cars every where and we had no rest for the 5 nights

Die Fruchtfliegen beim Frühstück waren der Punkt warum ich nur 4 statt 5 Sterne gab…Schade ist auch immer bei einer Location wie dieser, dass die Fenster nicht schalldicht sind

Whilst the bedroom and bathroom were very small (a small shower!) they were very clean. With clean white bedding and towels changed every day. The road outside is very noisy, but close the double glazed balcony doors and switch on the air con and you will keep cool and hardly hear the street noise. The towels are too small and the electric sockets in our room needed some attention, but a couple of them worked fine. Breakfast was good value for13 euros each. The staff are kind and helpful and speak good English. Hotel is very close to Gare de L’Est SNCF and metro station.

The staff were all very pleasant and welcoming. The hotel felt very safe. The rooms could have been bigger with more bathroom space. The rooms had the basics but not any more. i.e. Tea/coffee and safe. Some had a wardrobe others open hanging space. The later rooms seemed larger Hotel breakfast simple and basic but more than adequate. Again the dining area was very cramped. The area around the hotel felt safe and had an excellent choice of dining/drinking options. Room prices I believe were very competitive for Paris. Would I stay again. Yes.

It was a very small room. And the bathroom was even smaller and bad light. The breakfast( 12 euro's) was very bad. When we took breakfast the second dsy there was no more cheese, no more brad and the croissants and sweet things were burned.

Very friendly personnel. Breakfast was ok but not a lot to choose from, if you attended breakfast in the last 30min then there was no ham left. Room was clean but small.

Ficamos hospedados 4 noites no hotel. Achamos um excelente custo X benefício. Perto das estações Gare de Lest e Gare du Nord Café da manhã simples mas mto gostoso Atendimento da recepção excelente, mto receptivos e simpáticos. Defeitos - o box do banheiro era minúsculo, não conseguia nem abaixar para lavar as pernas. E tbm molhava bastante o banheiro - o quarto realmente bem pequeno, mas pra um casal com 2 malas grandes e 2 pequenas serviu Fora esses detalhes. Recomendamos mto o Hotel Alane e voltaria se hospedar nele

Clean room and very nice staff. The breakfast room is very cramped. Breakfadt is adequate.

Bra enkelt bra frukost

Vi har været 5 dage i Paris. Vi fik værelse på 6 sal, dejligt værelse med badekar🤗personalet var virkelig søde (alle sammen) og morgenmaden var ok. Alt i alt et godt sted at bo og meget tæt på metro. Mvh Torben og Mia

The photos showing the hotel are somewhat different to what we experienced. Pros Location was good as close to Gare de L'Est and a short walk from Gare du Nord. Concierge staff were friendly and helpful. Our room was small but practical. Air-conditioning actually worked. The bed and bedding were clean and comfortable. Free Wi-Fi. Clean towels. Free tea and coffee in the bedroom. Cons The bedroom decor was in need of attention. The bathroom glass vanity shelf was sloped forward so most items were sliding off. We had to place wet tissue to stop this. The mirror light didn’t work. The shower cubicle was very tight given I'm 5'10 and broad upper body. Breakfast was served in the basement. The space was small with 8 small table with barely enough room to get to the breakfast bar without knocking into someone or something. The breakfast menu was limited; choice of 2 cereals, sliced brioche, pain aux chocolat and croissants/apple pie, boiled eggs that you had to wait to be cooked in a 6-egg electric cooker, plain/fruit yoghurt, apple/orange juice, coffee machine, selection of teas, jam/honey/Nutella minis, a selection of non-halal meats and cheeses along with butter and finally apples/oranges. No sauces Only 1 salt shaker which everyone shared. Overall, if you're solo or using it just as a base, then you'll be fine. If you're planning on relaxing for several hours without feeling boxed in, might want to consider a larger room than the double room we had.