Name: GINZA HOTEL by GRANBELL
Address: Chuo-Ku Ginza7Chome2-18, Tokio, Tokio (prefectura), JP
Price range: 180 US$–526 US$ per night
Rating: 8.4

Opiniones de los huéspedes

En el GINZA HOTEL by GRANBELL, los huéspedes destacan su ubicación en Ginza, cerca de estaciones de transporte, su personal amable y sus espacios limpios y modernos con un spa muy apreciado. Sin embargo, las habitaciones compactas con espacio de almacenamiento limitado y el ruido ocasional de los trenes o la vida nocturna cercana son inconvenientes recurrentes.

Varias reseñas mencionan un onsen/sauna agradable y un salón con café o té gratuito. Las opiniones sobre el desayuno son variadas, desde un gran bufé con vistas hasta opciones limitadas o poco calientes, y el rendimiento del Wi-Fi puede ser inestable para algunos. Algunos huéspedes también señalan inconsistencias en el servicio, como políticas rígidas para el check-in anticipado o soporte limitado en inglés. En general, se puede esperar una base elegante y bien ubicada con una sólida comodidad y servicios, pero con posibles concesiones en cuanto al espacio y el ruido.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El spa/onsen con sauna en las instalaciones recibe elogios frecuentes, y varios huéspedes mencionan un bar/restaurante en la azotea y un salón con café o té gratuito.

Reseñas de huéspedes relacionadas

10

Wing Kei Ida

22 sept 2023

·

Se alojó 3 noches

酒店很新，房間同一般日本酒店一樣比較細。洗手間有浴缸，但是沒有地方擺放任何雜物，連掛鉤也沒有一個，如果女士們就要行出行入拎所有嘅日用品及化妝品，非常不便。酒店每天早上9:30 前也有麵包供應亦有咖啡及茶包提供。位置超級無敵，被數十間嘅食肆包圍，所以一啲都唔擔心冇嘢食，距離大商場也只是10分鐘之內的步情，如果shopping的話非常推薦。有浴埸，不過是要收費的，每次 1400円，個人感覺不太值得，非常簡陋像一個大浴缸。

10

shireen

12 dic 2023

·

Se alojó 4 noches

The hotel is near the train station and it is surrounded by many restaurants. Room is big, clean and comfortable. There was a one time complimentary spa usage per pax for each room.

8

Wing Hing

1 dic 2025

·

Se alojó 9 noches

Daily house keeping does a good job. The common area is comfortable to enjoy complimentary coffee and tea. Don’t miss it.

10

Hsuan

28 nov 2023

·

Se alojó 4 noches

Concierges are very friendly and helpful, the rooms are very clean and comfy. We got complimentary spa sauna coupons for our stay and the experience is fantastic. Location is great, lots of food and izakaya, very close to Tokyo station and other subway lines

10

Charlene

28 nov 2025

·

Se alojó 3 noches

The end of my Japan journey. This hotel was in a great location, in between three train stations, with plenty of shopping, parks, and close to Tokyo station. The room was nicely updated and the Onsen was complete- with a hot/cold tub, sauna, relaxation room, and a spa.

10

Melissa

10 ene 2026

·

Se alojó 4 noches

Excellent stay. Clean, large rooms. Onsen a bonus

10

Conor

10 jul 2025

·

Se alojó 2 noches

The Japanese style sauna with hot and cold pools was great the kids enjoyed trainspotting on the 10th floor rooftop bar restaurant which has a food happy hour in the evening and nice breakfast in the morning

8

seok jun

10 feb 2026

·

Se alojó 2 noches

방도 깨끗하고 관리가 잘됨, 직원친절했으며 사우나 시설이 훌륭해서 여행에 피로 풀기에 아주 좋았음

10

SEO

18 abr 2025

·

Se alojó 4 noches

Great clean sauna and wonderful breakfast are very impressive. Thanks for all employees.

10

Peter

13 nov 2025

·

Se alojó 4 noches

Great location in the Ginza close to the main sights of the area and also a good selection of bars and restaurant nearby. Access to the lovely spa area was a bonus Incredibly helpful staff

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las reseñas describen generalmente el hotel como limpio y bien mantenido, aunque algunos informan de deficiencias como cortinas de ducha mohosas, polvo, olores extraños en el baño o zonas sin limpiar.

Reseñas de huéspedes relacionadas

10

Jing

16 ene 2026

·

Se alojó 3 noches

The hotel is clean and well maintained, and the room is a decent size. Although it is close to the train tracks, we did not hear any noise during our stay. There are many dining options located in the same building and along the same street. The hotel is conveniently close to Ginza Metro Station, and a taxi to Haneda Airport costs about 8,000 JPY. Breakfast is served on the 10th floor and offers a nice view. The food selection is acceptable, though I wish there were more fruit options available.

10

Jaweed Ali

12 may 2025

·

Se alojó 3 noches

Clean

10

David

24 jun 2025

·

Se alojó 6 noches

Very clean room, nice and friendly staff! Good location as well.

6

Chun shum

8 may 2025

·

Se alojó 3 noches

Location is Prime. However the bathub curtain wan not clean and moulded. Hygiene is a issue.

4

Steve

28 jun 2023

·

Se alojó 1 noche

Very noisy , poor sound insulation. Inflexible staff. Lots of centipedes in the room.. Definitely wont be back

10

Karen

21 oct 2025

·

Se alojó 2 noches

Room is very clean and staffs are very friendly.

6

Wendy

15 may 2025

·

Se alojó 2 noches

I found nuts on the floor in my room

2

Chengfeng

26 oct 2024

·

Se alojó 4 noches

トイレの掃除が雑です。チェックインの際にスタッフが部屋替えの日程が間違い、連泊のお客に迷惑をかけるなど、不愉快な体験をさせた。

10

Carman

30 may 2023

·

Se alojó 5 noches

住了5晚，整體感覺都很好，房間清潔很好距離銀座駅，新橋駅只有5分鐘路程酒店樓下就是人氣餐廳美登利壽司及敍敍苑燒肉唯一不好的是樓下是酒吧街，入夜後會有些喝醉的也有些在搭訕。但是酒店房間隔音不錯，都沒有聽到很嘈吵的聲音

10

Li

2 may 2024

·

Se alojó 4 noches

住宿環境很好樓下就有很多吃的，很好逛街！在不小心把東西遺失，服務員竟然把前天丟的垃圾全部找回，真的太誇張的用心了！很值得信賴的飯店

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Habitaciones

Moderno, pero a menudo compacto, con espacio de almacenamiento limitado y algunas habitaciones sin escritorio; el ruido varía según la exposición, con informes de ruidos de trenes o de la vida nocturna en los pisos inferiores. El Wi-Fi puede ser inestable para algunos.

Reseñas de huéspedes relacionadas

6

Jailall

16 jul 2024

·

Se alojó 7 noches

The rooms are every small and NO closet NO dresser there’s no way to put your clothes.

6

YUEN KA

2 jun 2023

·

Convenient locations, close to Ginza main shopping areas and lots of dining options nearby. However, the room is too small with not enough space to place suitcase. There is no wardrobe for hanging clothes, no desk, with only a small coffee table.

8

Tim

20 mar 2025

·

Se alojó 2 noches

Need to update WiFi

8

Tony

2 nov 2025

·

Se alojó 2 noches

Bathroom badly designed. Lack of any shelving.

6

nobuko

2 jun 2023

·

Se alojó 19 noches

Location is good but room has only two hungers and no shelves to put things. May be good for short stay but long stay need more covienienses

2

shigetaka

27 jul 2023

·

Se alojó 1 noche

予約時は、デスクがあって仕事が出来る環境だと思っていたら、実際には写真とは違ってデスクが無く、同じタイプの部屋でも、デスクが無い部屋もあると説明を受けました。すぐにチェックアウトして、机のあるホテルに移動しました。

6

Ryoji

5 oct 2024

·

Se alojó 6 noches

Poor internet network: slow and unstable. It was tubule to making video conference. Also IP based TV system was malfunctioned every day.

10

Deirdre

17 ene 2026

·

Se alojó 8 noches

Excellent location, and in spite of overlooking the railway track, the room was not noisy. Nice enough room.

6

Renald

13 dic 2025

·

Se alojó 5 noches

Definitely not considered a 4 or 5 star hotel. The location was great but the room overall was VERY small and dark! The bathroom sink doesn’t even have enough room to place your own toiletries.

10

Olaf

11 jul 2025

·

Se alojó 1 noche

Insgesamt so wie wir es erwartet hatten. Die Fenster der Zimmer bzw die Tür zum Balkon sind allerdings schlecht isoliert, so dass die direkt nebenan vorbeifahrenden Züge schon recht laut waren. Das Viertel Ginza ist ein "Ausgeh-Viertel" - von daher immer etwas los.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se describe ampliamente como amable y servicial, con algunos miembros del personal que hacen un esfuerzo adicional; sin embargo, varios informan de un soporte inconsistente, un inglés limitado o políticas rígidas para el check-in anticipado.

Reseñas de huéspedes relacionadas

10

Ricardo

5 jul 2023

·

Se alojó 8 noches

Staff was very friendly and helpful. I wanted to get tickets to Disney and They went above and beyond to help me accomplish it.

6

Ann Louise

6 oct 2023

·

Se alojó 2 noches

Staff at Friné desk was nice but didn’t resolve any of my request (graciously). Besides one or two staff people, they hardly spoke English. One nice perk was free bread and coffee in the morning but I ordered breakfast and it was a bit of a desastre. It’s served in a huge empty restaurant where I was the only patron and independency say only had two menus it served exactly the same food every day:one fish and one chicken. I don’t recommend having breakfast there. One nice feature is the SPA. Thr hotel offers one free entry.

10

Steve

14 nov 2025

·

Se alojó 1 noche

Friendly staff!

4

Yan

21 jun 2023

·

Se alojó 3 noches

During my recent stay at this hotel, my group of four people booked two rooms. I had specifically requested higher floors for both rooms when I made the reservation, but when we arrived, we found that the front desk staff had ignored my request and gave us one lower floor room and one higher floor room. However, after making a request, they eventually gave us two higher floor rooms. Additionally, the front desk staff was unprofessional and lacked adequate English skills, making communication frustrating. While some staff members were helpful, others were not, which created inconsistency in service quality. To make matters worse, the room lacked sufficient storage space, and there were no mirrors provided on the desk for makeup purposes. If I wanted to finish even the most basic makeup application, I had to go in and out of the bathroom 3-4 times, which was incredibly inconvenient. For anyone who needs to do makeup (even the most basic makeup), I strongly advise against staying at this hotel. The bathroom amenities were also concerning, with the shower curtain emitting a strong sour smell that suggested poor hygiene. Overall, I cannot recommend this hotel. The unprofessional staff, inconsistent service, lack of storage space, and poor bathroom amenities all contributed to a highly disappointing stay. I strongly urge the hotel management to address these issues to improve the guest experience.

10

Sandra

28 sept 2025

·

Se alojó 7 noches

Service is good especially the manager, most helpful and very efficient

10

Rebecca

26 ene 2024

·

Se alojó 3 noches

Helped with staying extra night when fully booked. Love the wine at reception and free flow coffee machine

10

Thomas

23 sept 2025

·

Se alojó 3 noches

Beautiful property and wonderful staff.

6

Matthew

15 feb 2026

·

Se alojó 2 noches

The hotel is fine and staff were all very polite and helpful. Decent size rooms for Tokyo. But the lobby was always full of luggage being stored. It’s looks messy and gives a bad first impression.

10

Qi

1 dic 2024

·

Se alojó 2 noches

Lots of restaurants nearby. The staff are really nice. If you storage the luggage before check-in. They will delivery your luggage to your room. Good service !

6

Juliet

11 mar 2024

·

Se alojó 4 noches

We were disappointed that when we arrived exhausted at 10am they want £30 to let us into our room and even then not till 1pm so only 2 hours early. We went off to see a garden and came back at 2.20 when they told us that even though our room was ready we couldn’t go into it without paying the £30 until 3pm. If we were staying just 1 night I might understand but we were staying 4 nights and would have expected a little more goodwill. We were going to stay another 4 nights at the end of March but have changed to another hotel for this reason. The room was clean though not much space to put our cases and clothes. The location was excellent

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente ubicación en Ginza, con abundancia de restaurantes, bares y tiendas, a poca distancia a pie de varias estaciones y fácil acceso a la estación de Tokio; la zona de la calle estrecha es animada por la noche.

Reseñas de huéspedes relacionadas

10

Jing

16 ene 2026

·

Se alojó 3 noches

The hotel is clean and well maintained, and the room is a decent size. Although it is close to the train tracks, we did not hear any noise during our stay. There are many dining options located in the same building and along the same street. The hotel is conveniently close to Ginza Metro Station, and a taxi to Haneda Airport costs about 8,000 JPY. Breakfast is served on the 10th floor and offers a nice view. The food selection is acceptable, though I wish there were more fruit options available.

10

FEDERICO ERNESTO

4 jun 2025

·

Se alojó 1 noche

Location is great

10

Maria Ruth

14 nov 2025

·

Se alojó 4 noches

Great stay. Convenient location.

10

Lesley

4 abr 2024

·

Se alojó 3 noches

Close to restaurants and within walking for the train stations

10

Charlene

28 nov 2025

·

Se alojó 3 noches

The end of my Japan journey. This hotel was in a great location, in between three train stations, with plenty of shopping, parks, and close to Tokyo station. The room was nicely updated and the Onsen was complete- with a hot/cold tub, sauna, relaxation room, and a spa.

10

Deirdre

17 ene 2026

·

Se alojó 8 noches

Excellent location, and in spite of overlooking the railway track, the room was not noisy. Nice enough room.

10

Jessica

13 jul 2024

·

Se alojó 2 noches

Great area loved it!

10

Bonnie

19 jun 2025

·

Se alojó 2 noches

Nice hotel in Ginza. Not as close to train stations as had hoped for but definitely walkable.

10

MUI WAI

29 sept 2023

·

Se alojó 3 noches

位於J R新橋站和有楽町之間，步行至J R站都方便。酒店整潔。可以選擇付款提前check in 及延遲check out,十分合理。

10

Peter

13 nov 2025

·

Se alojó 4 noches

Great location in the Ginza close to the main sights of the area and also a good selection of bars and restaurant nearby. Access to the lovely spa area was a bonus Incredibly helpful staff

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno recibe opiniones variadas: algunos elogian el bufé, la variedad o las vistas, mientras que otros lo encuentran limitado o no lo suficientemente caliente. También se menciona un restaurante/bar en la azotea y bebidas gratuitas en el vestíbulo.

Reseñas de huéspedes relacionadas

10

Jing

16 ene 2026

·

Se alojó 3 noches

The hotel is clean and well maintained, and the room is a decent size. Although it is close to the train tracks, we did not hear any noise during our stay. There are many dining options located in the same building and along the same street. The hotel is conveniently close to Ginza Metro Station, and a taxi to Haneda Airport costs about 8,000 JPY. Breakfast is served on the 10th floor and offers a nice view. The food selection is acceptable, though I wish there were more fruit options available.

10

Noriko

2 nov 2025

·

Se alojó 1 noche

室内は清潔で、朝食も良かったです。

8

Jose

19 oct 2025

·

Se alojó 6 noches

Breakfast food needs to be hot. The food was either cold or barely warm.

10

Liping

4 ago 2023

·

Se alojó 2 noches

This is a beautiful hotel located in a very convenient location. A entire street of local restaurants is right here next to the hotel. They serve the best local food in Tokyo. It’s also very close to train station, at walkable distance. It’s close to market as well. Our room is quite spacious and very clean. However the breakfast is limited, croissants and bread. But I understand Japanese people don’t usually eat big breakfast. We loved our stay at Ginza Hotel! Liping

10

Conor

10 jul 2025

·

Se alojó 2 noches

The Japanese style sauna with hot and cold pools was great the kids enjoyed trainspotting on the 10th floor rooftop bar restaurant which has a food happy hour in the evening and nice breakfast in the morning

10

laura

3 abr 2025

·

Se alojó 2 noches

Love the area , clean , the bed is so comfortable… Love the breakfast

8

María Carmina

28 jun 2025

·

Se alojó 4 noches

En general bien, -La habitación si es muy pequeña -No hay servicio al cuarto -El desayuno buffet “western” no tenía mucha variedad -La ubicación es buena

10

SEO

18 abr 2025

·

Se alojó 4 noches

Great clean sauna and wonderful breakfast are very impressive. Thanks for all employees.

10

Helkei

14 oct 2025

·

Se alojó 2 noches

Great location and great stay! The location was on Corridor Street, which has amazing restaurants. Breakfast was amazing and worth the extra. Hotwls lays two breakfast prices. Not sure the difference but go for the cheapest price. Breakfast is a buffet with a nice variety of food that tends toward Japanese. Room was much smaller than advertised, however. Didn't check out the spa due to negative reviews.

8

A

14 ago 2025

·

Se alojó 2 noches

Location and the room were perfect, only improvement point would be the breakfast which is not that extensive.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	195 US$
febrero	211 US$
marzo	258 US$
abril	278 US$
mayo	255 US$
junio	210 US$
julio	208 US$
agosto	169 US$
septiembre	213 US$
octubre	325 US$
noviembre	327 US$
diciembre	264 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $526	21 $324	22 $354	23 $325	24 $346
25 $302	26 $279	27 $391	28 $383	29 $383	30 $383	31 $383

DO	LU	MA	MI	JU	VI	SA
1 $245	2 $344	3 $360	4 $249	5 $295	6 $383	7 $398
8 $344	9 $247	10 $249	11 $200	12 $311	13 $382	14 $383
15 $290	16 $275	17 $344	18 $341	19 $344	20 $379	21 $379
22 $344	23 $295	24 $247	25 $247	26 $335	27 $305	28 $383
29 $180	30 $180

GINZA HOTEL by GRANBELL

Precios para GINZA HOTEL by GRANBELL

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación doble, no fumadores

Habitación Deluxe con 2 camas individuales, no fumadores (Terrace, Triple)

Habitación Deluxe con 2 camas individuales, no fumadores (Quadruple)

Habitación con 2 camas individuales, no fumadores (Terrace)

Habitación, 1 cama de matrimonio, accesible para personas con discapacidad, no fumadores

Habitación con 2 camas individuales, no fumadores

Habitación Deluxe, 1 cama de matrimonio con sofá cama, no fumadores

Habitación Deluxe doble, no fumadores

Habitación Deluxe con 2 camas individuales, no fumadores (Triple)

Habitación, 1 cama de matrimonio, no fumadores

Reseñas de los huéspedes sobre GINZA HOTEL by GRANBELL

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas