Name: GINZA HOTEL by GRANBELL
Address: Chuo-Ku Ginza7Chome2-18, Tokyo, Tokyo (préfecture), JP
Price range: 180 $US–397 $US per night
Rating: 8.4

Ce qu'en disent des voyageurs

Au GINZA HOTEL by GRANBELL, les clients soulignent l'emplacement idéal à Ginza, à proximité des stations de métro, le personnel accueillant et les espaces propres et modernes, avec un spa très apprécié. Les inconvénients récurrents sont les chambres compactes avec un espace de rangement limité et le bruit occasionnel des trains ou de la vie nocturne à proximité.

Plusieurs commentaires mentionnent un onsen/sauna agréable et un salon avec du café ou du thé gratuit. Les avis sur le petit-déjeuner sont mitigés, allant d'un buffet copieux et une vue imprenable à des options limitées ou tièdes, et la performance du Wi-Fi peut être instable pour certains. Certains clients évoquent également des incohérences dans le service, telles que des politiques strictes concernant l'arrivée anticipée ou un soutien limité en anglais. Dans l'ensemble, attendez-vous à un établissement élégant et bien situé, offrant de nombreux avantages et commodités, mais avec des compromis possibles en termes d'espace et de bruit.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le spa/onsen sur place, avec sauna, est fréquemment salué, et plusieurs clients mentionnent un bar/restaurant sur le toit ainsi qu'un salon avec du café ou du thé gratuit.

Avis de voyageur à ce sujet

10

Wing Kei Ida

22 sept. 2023

·

A séjourné 3 nuits

酒店很新，房間同一般日本酒店一樣比較細。洗手間有浴缸，但是沒有地方擺放任何雜物，連掛鉤也沒有一個，如果女士們就要行出行入拎所有嘅日用品及化妝品，非常不便。酒店每天早上9:30 前也有麵包供應亦有咖啡及茶包提供。位置超級無敵，被數十間嘅食肆包圍，所以一啲都唔擔心冇嘢食，距離大商場也只是10分鐘之內的步情，如果shopping的話非常推薦。有浴埸，不過是要收費的，每次 1400円，個人感覺不太值得，非常簡陋像一個大浴缸。

10

shireen

12 déc. 2023

·

A séjourné 4 nuits

The hotel is near the train station and it is surrounded by many restaurants. Room is big, clean and comfortable. There was a one time complimentary spa usage per pax for each room.

8

Wing Hing

1 déc. 2025

·

A séjourné 9 nuits

Daily house keeping does a good job. The common area is comfortable to enjoy complimentary coffee and tea. Don’t miss it.

10

Hsuan

28 nov. 2023

·

A séjourné 4 nuits

Concierges are very friendly and helpful, the rooms are very clean and comfy. We got complimentary spa sauna coupons for our stay and the experience is fantastic. Location is great, lots of food and izakaya, very close to Tokyo station and other subway lines

10

Charlene

28 nov. 2025

·

A séjourné 3 nuits

The end of my Japan journey. This hotel was in a great location, in between three train stations, with plenty of shopping, parks, and close to Tokyo station. The room was nicely updated and the Onsen was complete- with a hot/cold tub, sauna, relaxation room, and a spa.

10

Melissa

10 janv. 2026

·

A séjourné 4 nuits

Excellent stay. Clean, large rooms. Onsen a bonus

10

Conor

10 juil. 2025

·

A séjourné 2 nuits

The Japanese style sauna with hot and cold pools was great the kids enjoyed trainspotting on the 10th floor rooftop bar restaurant which has a food happy hour in the evening and nice breakfast in the morning

8

seok jun

10 févr. 2026

·

A séjourné 2 nuits

방도 깨끗하고 관리가 잘됨, 직원친절했으며 사우나 시설이 훌륭해서 여행에 피로 풀기에 아주 좋았음

10

SEO

18 avr. 2025

·

A séjourné 4 nuits

Great clean sauna and wonderful breakfast are very impressive. Thanks for all employees.

10

Peter

13 nov. 2025

·

A séjourné 4 nuits

Great location in the Ginza close to the main sights of the area and also a good selection of bars and restaurant nearby. Access to the lovely spa area was a bonus Incredibly helpful staff

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires décrivent généralement l'hôtel comme propre et bien entretenu, bien que certains signalent des lacunes telles que des rideaux de douche moisis, de la poussière, des odeurs étranges dans la salle de bains ou des zones négligées.

Avis de voyageur à ce sujet

10

Jing

16 janv. 2026

·

A séjourné 3 nuits

The hotel is clean and well maintained, and the room is a decent size. Although it is close to the train tracks, we did not hear any noise during our stay. There are many dining options located in the same building and along the same street. The hotel is conveniently close to Ginza Metro Station, and a taxi to Haneda Airport costs about 8,000 JPY. Breakfast is served on the 10th floor and offers a nice view. The food selection is acceptable, though I wish there were more fruit options available.

10

Jaweed Ali

12 mai 2025

·

A séjourné 3 nuits

Clean

10

David

24 juin 2025

·

A séjourné 6 nuits

Very clean room, nice and friendly staff! Good location as well.

6

Chun shum

8 mai 2025

·

A séjourné 3 nuits

Location is Prime. However the bathub curtain wan not clean and moulded. Hygiene is a issue.

4

Steve

28 juin 2023

·

A séjourné 1 nuit

Very noisy , poor sound insulation. Inflexible staff. Lots of centipedes in the room.. Definitely wont be back

10

Karen

21 oct. 2025

·

A séjourné 2 nuits

Room is very clean and staffs are very friendly.

6

Wendy

15 mai 2025

·

A séjourné 2 nuits

I found nuts on the floor in my room

2

Chengfeng

26 oct. 2024

·

A séjourné 4 nuits

トイレの掃除が雑です。チェックインの際にスタッフが部屋替えの日程が間違い、連泊のお客に迷惑をかけるなど、不愉快な体験をさせた。

10

Carman

30 mai 2023

·

A séjourné 5 nuits

住了5晚，整體感覺都很好，房間清潔很好距離銀座駅，新橋駅只有5分鐘路程酒店樓下就是人氣餐廳美登利壽司及敍敍苑燒肉唯一不好的是樓下是酒吧街，入夜後會有些喝醉的也有些在搭訕。但是酒店房間隔音不錯，都沒有聽到很嘈吵的聲音

10

Li

2 mai 2024

·

A séjourné 4 nuits

住宿環境很好樓下就有很多吃的，很好逛街！在不小心把東西遺失，服務員竟然把前天丟的垃圾全部找回，真的太誇張的用心了！很值得信賴的飯店

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Moderne mais souvent compact, avec un espace de rangement limité et certaines chambres sans bureau. Le bruit varie en fonction de l'exposition, avec des bruits de train ou de vie nocturne signalés aux étages inférieurs. Le Wi-Fi peut être instable pour certains.

Avis de voyageur à ce sujet

6

Jailall

16 juil. 2024

·

A séjourné 7 nuits

The rooms are every small and NO closet NO dresser there’s no way to put your clothes.

6

YUEN KA

2 juin 2023

·

Convenient locations, close to Ginza main shopping areas and lots of dining options nearby. However, the room is too small with not enough space to place suitcase. There is no wardrobe for hanging clothes, no desk, with only a small coffee table.

8

Tim

20 mars 2025

·

A séjourné 2 nuits

Need to update WiFi

8

Tony

2 nov. 2025

·

A séjourné 2 nuits

Bathroom badly designed. Lack of any shelving.

6

nobuko

2 juin 2023

·

A séjourné 19 nuits

Location is good but room has only two hungers and no shelves to put things. May be good for short stay but long stay need more covienienses

2

shigetaka

27 juil. 2023

·

A séjourné 1 nuit

予約時は、デスクがあって仕事が出来る環境だと思っていたら、実際には写真とは違ってデスクが無く、同じタイプの部屋でも、デスクが無い部屋もあると説明を受けました。すぐにチェックアウトして、机のあるホテルに移動しました。

6

Ryoji

5 oct. 2024

·

A séjourné 6 nuits

Poor internet network: slow and unstable. It was tubule to making video conference. Also IP based TV system was malfunctioned every day.

10

Deirdre

17 janv. 2026

·

A séjourné 8 nuits

Excellent location, and in spite of overlooking the railway track, the room was not noisy. Nice enough room.

6

Renald

13 déc. 2025

·

A séjourné 5 nuits

Definitely not considered a 4 or 5 star hotel. The location was great but the room overall was VERY small and dark! The bathroom sink doesn’t even have enough room to place your own toiletries.

10

Olaf

11 juil. 2025

·

A séjourné 1 nuit

Insgesamt so wie wir es erwartet hatten. Die Fenster der Zimmer bzw die Tür zum Balkon sind allerdings schlecht isoliert, so dass die direkt nebenan vorbeifahrenden Züge schon recht laut waren. Das Viertel Ginza ist ein "Ausgeh-Viertel" - von daher immer etwas los.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme aimable et serviable, avec certains membres du personnel allant au-delà des attentes. Cependant, un certain nombre de personnes signalent un soutien incohérent, un anglais limité ou des politiques strictes concernant l'arrivée anticipée.

Avis de voyageur à ce sujet

10

Ricardo

5 juil. 2023

·

A séjourné 8 nuits

Staff was very friendly and helpful. I wanted to get tickets to Disney and They went above and beyond to help me accomplish it.

6

Ann Louise

6 oct. 2023

·

A séjourné 2 nuits

Staff at Friné desk was nice but didn’t resolve any of my request (graciously). Besides one or two staff people, they hardly spoke English. One nice perk was free bread and coffee in the morning but I ordered breakfast and it was a bit of a desastre. It’s served in a huge empty restaurant where I was the only patron and independency say only had two menus it served exactly the same food every day:one fish and one chicken. I don’t recommend having breakfast there. One nice feature is the SPA. Thr hotel offers one free entry.

10

Steve

14 nov. 2025

·

A séjourné 1 nuit

Friendly staff!

4

Yan

21 juin 2023

·

A séjourné 3 nuits

During my recent stay at this hotel, my group of four people booked two rooms. I had specifically requested higher floors for both rooms when I made the reservation, but when we arrived, we found that the front desk staff had ignored my request and gave us one lower floor room and one higher floor room. However, after making a request, they eventually gave us two higher floor rooms. Additionally, the front desk staff was unprofessional and lacked adequate English skills, making communication frustrating. While some staff members were helpful, others were not, which created inconsistency in service quality. To make matters worse, the room lacked sufficient storage space, and there were no mirrors provided on the desk for makeup purposes. If I wanted to finish even the most basic makeup application, I had to go in and out of the bathroom 3-4 times, which was incredibly inconvenient. For anyone who needs to do makeup (even the most basic makeup), I strongly advise against staying at this hotel. The bathroom amenities were also concerning, with the shower curtain emitting a strong sour smell that suggested poor hygiene. Overall, I cannot recommend this hotel. The unprofessional staff, inconsistent service, lack of storage space, and poor bathroom amenities all contributed to a highly disappointing stay. I strongly urge the hotel management to address these issues to improve the guest experience.

10

Sandra

28 sept. 2025

·

A séjourné 7 nuits

Service is good especially the manager, most helpful and very efficient

10

Rebecca

26 janv. 2024

·

A séjourné 3 nuits

Helped with staying extra night when fully booked. Love the wine at reception and free flow coffee machine

10

Thomas

23 sept. 2025

·

A séjourné 3 nuits

Beautiful property and wonderful staff.

6

Matthew

15 févr. 2026

·

A séjourné 2 nuits

The hotel is fine and staff were all very polite and helpful. Decent size rooms for Tokyo. But the lobby was always full of luggage being stored. It’s looks messy and gives a bad first impression.

10

Qi

1 déc. 2024

·

A séjourné 2 nuits

Lots of restaurants nearby. The staff are really nice. If you storage the luggage before check-in. They will delivery your luggage to your room. Good service !

6

Juliet

11 mars 2024

·

A séjourné 4 nuits

We were disappointed that when we arrived exhausted at 10am they want £30 to let us into our room and even then not till 1pm so only 2 hours early. We went off to see a garden and came back at 2.20 when they told us that even though our room was ready we couldn’t go into it without paying the £30 until 3pm. If we were staying just 1 night I might understand but we were staying 4 nights and would have expected a little more goodwill. We were going to stay another 4 nights at the end of March but have changed to another hotel for this reason. The room was clean though not much space to put our cases and clothes. The location was excellent

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Excellent emplacement à Ginza, avec de nombreux restaurants, bars et boutiques, à distance de marche de plusieurs stations et avec un accès facile à la gare de Tokyo. La rue adjacente est animée la nuit.

Avis de voyageur à ce sujet

10

Jing

16 janv. 2026

·

A séjourné 3 nuits

The hotel is clean and well maintained, and the room is a decent size. Although it is close to the train tracks, we did not hear any noise during our stay. There are many dining options located in the same building and along the same street. The hotel is conveniently close to Ginza Metro Station, and a taxi to Haneda Airport costs about 8,000 JPY. Breakfast is served on the 10th floor and offers a nice view. The food selection is acceptable, though I wish there were more fruit options available.

10

FEDERICO ERNESTO

4 juin 2025

·

A séjourné 1 nuit

Location is great

10

Maria Ruth

14 nov. 2025

·

A séjourné 4 nuits

Great stay. Convenient location.

10

Lesley

4 avr. 2024

·

A séjourné 3 nuits

Close to restaurants and within walking for the train stations

10

Charlene

28 nov. 2025

·

A séjourné 3 nuits

The end of my Japan journey. This hotel was in a great location, in between three train stations, with plenty of shopping, parks, and close to Tokyo station. The room was nicely updated and the Onsen was complete- with a hot/cold tub, sauna, relaxation room, and a spa.

10

Deirdre

17 janv. 2026

·

A séjourné 8 nuits

Excellent location, and in spite of overlooking the railway track, the room was not noisy. Nice enough room.

10

Jessica

13 juil. 2024

·

A séjourné 2 nuits

Great area loved it!

10

Bonnie

19 juin 2025

·

A séjourné 2 nuits

Nice hotel in Ginza. Not as close to train stations as had hoped for but definitely walkable.

10

MUI WAI

29 sept. 2023

·

A séjourné 3 nuits

位於J R新橋站和有楽町之間，步行至J R站都方便。酒店整潔。可以選擇付款提前check in 及延遲check out,十分合理。

10

Peter

13 nov. 2025

·

A séjourné 4 nuits

Great location in the Ginza close to the main sights of the area and also a good selection of bars and restaurant nearby. Access to the lovely spa area was a bonus Incredibly helpful staff

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner reçoit des avis mitigés : certains apprécient le buffet, la variété ou la vue, tandis que d'autres le trouvent limité ou pas assez chaud. Un restaurant/bar sur le toit et des boissons gratuites dans le hall d'entrée sont également mentionnés.

Avis de voyageur à ce sujet

10

Jing

16 janv. 2026

·

A séjourné 3 nuits

The hotel is clean and well maintained, and the room is a decent size. Although it is close to the train tracks, we did not hear any noise during our stay. There are many dining options located in the same building and along the same street. The hotel is conveniently close to Ginza Metro Station, and a taxi to Haneda Airport costs about 8,000 JPY. Breakfast is served on the 10th floor and offers a nice view. The food selection is acceptable, though I wish there were more fruit options available.

10

Noriko

2 nov. 2025

·

A séjourné 1 nuit

室内は清潔で、朝食も良かったです。

8

Jose

19 oct. 2025

·

A séjourné 6 nuits

Breakfast food needs to be hot. The food was either cold or barely warm.

10

Liping

4 août 2023

·

A séjourné 2 nuits

This is a beautiful hotel located in a very convenient location. A entire street of local restaurants is right here next to the hotel. They serve the best local food in Tokyo. It’s also very close to train station, at walkable distance. It’s close to market as well. Our room is quite spacious and very clean. However the breakfast is limited, croissants and bread. But I understand Japanese people don’t usually eat big breakfast. We loved our stay at Ginza Hotel! Liping

10

Conor

10 juil. 2025

·

A séjourné 2 nuits

The Japanese style sauna with hot and cold pools was great the kids enjoyed trainspotting on the 10th floor rooftop bar restaurant which has a food happy hour in the evening and nice breakfast in the morning

10

laura

3 avr. 2025

·

A séjourné 2 nuits

Love the area , clean , the bed is so comfortable… Love the breakfast

8

María Carmina

28 juin 2025

·

A séjourné 4 nuits

En general bien, -La habitación si es muy pequeña -No hay servicio al cuarto -El desayuno buffet “western” no tenía mucha variedad -La ubicación es buena

10

SEO

18 avr. 2025

·

A séjourné 4 nuits

Great clean sauna and wonderful breakfast are very impressive. Thanks for all employees.

10

Helkei

14 oct. 2025

·

A séjourné 2 nuits

Great location and great stay! The location was on Corridor Street, which has amazing restaurants. Breakfast was amazing and worth the extra. Hotwls lays two breakfast prices. Not sure the difference but go for the cheapest price. Breakfast is a buffet with a nice variety of food that tends toward Japanese. Room was much smaller than advertised, however. Didn't check out the spa due to negative reviews.

8

A

14 août 2025

·

A séjourné 2 nuits

Location and the room were perfect, only improvement point would be the breakfast which is not that extensive.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	195 $US
février	211 $US
mars	258 $US
avril	278 $US
mai	255 $US
juin	210 $US
juillet	208 $US
août	169 $US
septembre	213 $US
octobre	325 $US
novembre	327 $US
décembre	264 $US

di	lu	ma	me	je	ve	sa
1 $245	2 $344	3 $360	4 $249	5 $294	6 $382	7 $397
8 $344	9 $247	10 $249	11 $200	12 $310	13 $381	14 $382
15 $289	16 $274	17 $344	18 $341	19 $344	20 $378	21 $378
22 $344	23 $294	24 $247	25 $247	26 $335	27 $305	28 $382
29 $180	30 $180

GINZA HOTEL by GRANBELL

Prix pour GINZA HOTEL by GRANBELL

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double, non-fumeurs

Chambre Deluxe avec lits jumeaux, non-fumeurs (Terrace, Triple)

Chambre Deluxe avec lits jumeaux, non-fumeurs (Quadruple)

Chambre avec lits jumeaux, non-fumeurs (Terrace)

Chambre, 1 grand lit, accessible aux personnes à mobilité réduite, non-fumeurs

Chambre avec lits jumeaux, non-fumeurs

Chambre Deluxe, 1 grand lit et 1 canapé-lit, non-fumeurs

Chambre Double Deluxe, non-fumeurs

Chambre Deluxe avec lits jumeaux, non-fumeurs (Triple)

Chambre, 1 grand lit, non-fumeurs

Avis des voyageurs sur GINZA HOTEL by GRANBELL

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $379	21 $322	22 $354	23 $325	24 $345
25 $302	26 $279	27 $391	28 $382	29 $382	30 $382	31 $382