Hôtel Aston Paris

Hotel caratteristico parigino in posizione ottimale per lo shopping, ristoranti, negozi e supermercati. Comodo per muoversi a piedi e con mezzi pubblici disponibili vicini, per girare la citta. Personale gentile e professionale. Discreta la Colazione. Unica pecca albergo molto piccolo con stanze molto piccole, quindi bisogna adattarsi agli spazi ridotti.

I am writing to formally lodge a serious complaint about the disgraceful experience we had at your hotel, which falsely advertises itself as “wheelchair-friendly.” From the moment we arrived, it was clear we had made a terrible mistake. There were stairs at the entrance with no ramp — immediately making access incredibly difficult and humiliating. Once inside (after struggling to get in), we were met with more stairs just to reach the reception desk. Not only is this inexcusable, but it’s baffling how you can advertise any level of accessibility with such blatant physical barriers. It only got worse. The elevator — if you can even call it that — was so absurdly small it couldn’t fit even the most compact wheelchair on the market. We tried. It was impossible. At that point, it was obvious we couldn’t stay, so we made the difficult decision to leave early. To make matters even more insulting, your staff showed little to no concern. We received barely any help, no apology, and almost no effort to accommodate or assist. The indifference was palpable, as though our presence — and our needs — were a nuisance rather than your responsibility. This experience was not just inconvenient — it was degrading and completely unacceptable. Your hotel’s description is false advertising, plain and simple, and it directly led to wasted money, stress, and physical hardship.

The property can use a little renovating. Other then that the property is just fine

Leuk hotel. Goede ontvangst en nette kleine kamer. Kamer heeft wel een opfrissing nodig. Raam naar het balkon ging niet goed open en radiator hing los aan de muur.

Paid 300 euros per night for a dirty and unhealthy hotel room and bathroom. Just to give an idea the shower is 31”x31” (i.e 80cmx80cm). The room, elevator and corridor are so tight that you want to stay out all day and all night out…Cannot believe that this is a 3-stars hotel. I will complain. Stay away!

Long weekend with family, have stayed here previously so wanted a hassle free stay. Rooms are clean and comfortable. Conveniently located near 2 metro stations, nice restaurants, cafes, bars and so much more within a 5-10 minute walk! Crepe place on the corner is awesome place for a nice breakfast. Love the convenience and comfort. Room are small and warm up quickly. Bathroom is also on the small side.

Good location. Nice frontage. Male receptionist helpful. Rooms cleaned daily. Carpets old fashioned Room was basic. Lack of hanging space. No doors on wardrobe. Fairly typical of a converted old building to include ensuites. Bathroom small but were steam cleaned daily (excellent!) Evidence of leaks in the bathroom ceiling and light dripping water from the ceiling whilst we were there.

Nette kamer. 2 aparte bedden aangevraagd en gekregen. Een superfijn balkon met de hele avond zon. Dichtbij de metro en op loopafstand van winkels, supermarkten en eettentjes. Genoten bedankt.

Weekend au top dans cet hôtel ! Service et accueil de qualité, le personnel est souriant et nous avons eu une chambre bien plus tôt que prévu. Très jolie chambre, petite mais fonctionnelle avec une salle de bain propre, avec baignoire. Nous avons très bien dormi dans la literie. Quelques défauts au murs ou sur les portes du à l’usure mais n’altère pas le confort ni la propreté ! Petit déjeuner délicieux, avec beaucoup de choix et surtout magnifique endroit ✨ Nous reviendrons si l’occasion se présente !

La chambre impeccable

Although the hotel is located in a quiet place (end of a no-trafic street), the wall are thin while my neighbors snored loudly. The room was overall clean and comfortable.

Paid 300 euros per night for a dirty and unhealthy hotel room and bathroom. Just to give an idea the shower is 31”x31” (i.e 80cmx80cm). The room, elevator and corridor are so tight that you want to stay out all day and all night out…Cannot believe that this is a 3-stars hotel. I will complain. Stay away!

Chambres confortables et propres

The room was clean and the staff was amazing

Super accueil. Disponible. Propre et très bien placé !!! Allez y les yeux fermés.

Long weekend with family, have stayed here previously so wanted a hassle free stay. Rooms are clean and comfortable. Conveniently located near 2 metro stations, nice restaurants, cafes, bars and so much more within a 5-10 minute walk! Crepe place on the corner is awesome place for a nice breakfast. Love the convenience and comfort. Room are small and warm up quickly. Bathroom is also on the small side.

Good location. Nice frontage. Male receptionist helpful. Rooms cleaned daily. Carpets old fashioned Room was basic. Lack of hanging space. No doors on wardrobe. Fairly typical of a converted old building to include ensuites. Bathroom small but were steam cleaned daily (excellent!) Evidence of leaks in the bathroom ceiling and light dripping water from the ceiling whilst we were there.

Hotel caratteristico parigino in posizione ottimale per lo shopping, ristoranti, negozi e supermercati. Comodo per muoversi a piedi e con mezzi pubblici disponibili vicini, per girare la citta. Personale gentile e professionale. Discreta la Colazione. Unica pecca albergo molto piccolo con stanze molto piccole, quindi bisogna adattarsi agli spazi ridotti.

Hôtel très bien situé. Petit déjeuner varié. Il faudrait cependant installer des volets ou un système pour ne pas laisser passer la lumière car nous étions réveillés des 6h.

Weekend au top dans cet hôtel ! Service et accueil de qualité, le personnel est souriant et nous avons eu une chambre bien plus tôt que prévu. Très jolie chambre, petite mais fonctionnelle avec une salle de bain propre, avec baignoire. Nous avons très bien dormi dans la literie. Quelques défauts au murs ou sur les portes du à l’usure mais n’altère pas le confort ni la propreté ! Petit déjeuner délicieux, avec beaucoup de choix et surtout magnifique endroit ✨ Nous reviendrons si l’occasion se présente !

Room was a great size and the quiet street was charming.

Chambre petite : pas de place entre le lit et le mur, salle de bains très étroite. dommage car l'emplacement est idéal

Quarto apertado mas ok, cama um pouco pequena, mas o banheiro é muito pequeno, mal cabe uma pessoa no boxe do banheiro. Vaso sanitário baixo, parecendo para criança, não tem apoio para nada no banheiro, péssima experiência com o banheiro o que prejudica demais uma hospedagem.

Although the hotel is located in a quiet place (end of a no-trafic street), the wall are thin while my neighbors snored loudly. The room was overall clean and comfortable.

Chambres confortables et propres

Personnel accueillant et attentif. Très bon petit déjeuner. A deux pas d'une station de métro.

Juan the friendliest and loveliest receptionist ever. He was super helpful on telling us how to get to places, and great tips of places to go for our stay.

Great location for a weekend in Paris with comfy rooms and friendly staff

Good location. Nice frontage. Male receptionist helpful. Rooms cleaned daily. Carpets old fashioned Room was basic. Lack of hanging space. No doors on wardrobe. Fairly typical of a converted old building to include ensuites. Bathroom small but were steam cleaned daily (excellent!) Evidence of leaks in the bathroom ceiling and light dripping water from the ceiling whilst we were there.

I have been in many hotels in Paris , this has been my worst experience . I don’t recommend this hotel . The reception guy has been the worst guy I have ever knew in France , I didn’t even knew his name because he told me he can’t give me his name

I am writing to formally lodge a serious complaint about the disgraceful experience we had at your hotel, which falsely advertises itself as “wheelchair-friendly.” From the moment we arrived, it was clear we had made a terrible mistake. There were stairs at the entrance with no ramp — immediately making access incredibly difficult and humiliating. Once inside (after struggling to get in), we were met with more stairs just to reach the reception desk. Not only is this inexcusable, but it’s baffling how you can advertise any level of accessibility with such blatant physical barriers. It only got worse. The elevator — if you can even call it that — was so absurdly small it couldn’t fit even the most compact wheelchair on the market. We tried. It was impossible. At that point, it was obvious we couldn’t stay, so we made the difficult decision to leave early. To make matters even more insulting, your staff showed little to no concern. We received barely any help, no apology, and almost no effort to accommodate or assist. The indifference was palpable, as though our presence — and our needs — were a nuisance rather than your responsibility. This experience was not just inconvenient — it was degrading and completely unacceptable. Your hotel’s description is false advertising, plain and simple, and it directly led to wasted money, stress, and physical hardship.

Personnels accueillants, serviables J'ai pu déposé les valises avant.

All the staff were kind and cheerful.

Le réceptionniste était ivre ou drogué... Malentendus horribles, perte de 100 euros

Super accueil. Disponible. Propre et très bien placé !!! Allez y les yeux fermés.

Personnel accueillant et attentif. Très bon petit déjeuner. A deux pas d'une station de métro.

Die gute Lage. Mit Metro Station und Wachsfiguren Museum um die Ecke.

Long weekend with family, have stayed here previously so wanted a hassle free stay. Rooms are clean and comfortable. Conveniently located near 2 metro stations, nice restaurants, cafes, bars and so much more within a 5-10 minute walk! Crepe place on the corner is awesome place for a nice breakfast. Love the convenience and comfort. Room are small and warm up quickly. Bathroom is also on the small side.

Hotel caratteristico parigino in posizione ottimale per lo shopping, ristoranti, negozi e supermercati. Comodo per muoversi a piedi e con mezzi pubblici disponibili vicini, per girare la citta. Personale gentile e professionale. Discreta la Colazione. Unica pecca albergo molto piccolo con stanze molto piccole, quindi bisogna adattarsi agli spazi ridotti.

Great location to the metro and lots of dining options. Nice little hotel

In general, very good hotel. Too many homeless people in the area.

Room was a great size and the quiet street was charming.

Preiswert, sauber, ausreichendes Frühstücksbuffet, nahe Anbindung an Metro, kurzer Fußweg zu Louvre, etc.

Bel emplacement dans un quartier à proximité de tous les services nécessaires aux touristes.

Emplacement parfait

Personnel accueillant et attentif. Très bon petit déjeuner. A deux pas d'une station de métro.

Hotel caratteristico parigino in posizione ottimale per lo shopping, ristoranti, negozi e supermercati. Comodo per muoversi a piedi e con mezzi pubblici disponibili vicini, per girare la citta. Personale gentile e professionale. Discreta la Colazione. Unica pecca albergo molto piccolo con stanze molto piccole, quindi bisogna adattarsi agli spazi ridotti.

Hôtel très bien situé. Petit déjeuner varié. Il faudrait cependant installer des volets ou un système pour ne pas laisser passer la lumière car nous étions réveillés des 6h.

Weekend au top dans cet hôtel ! Service et accueil de qualité, le personnel est souriant et nous avons eu une chambre bien plus tôt que prévu. Très jolie chambre, petite mais fonctionnelle avec une salle de bain propre, avec baignoire. Nous avons très bien dormi dans la literie. Quelques défauts au murs ou sur les portes du à l’usure mais n’altère pas le confort ni la propreté ! Petit déjeuner délicieux, avec beaucoup de choix et surtout magnifique endroit ✨ Nous reviendrons si l’occasion se présente !

Preiswert, sauber, ausreichendes Frühstücksbuffet, nahe Anbindung an Metro, kurzer Fußweg zu Louvre, etc.