Name: Falcon Hotel
Address: 11 Norfolk Square, Paddington, London, England, United Kingdom, London, England, United Kingdom
Rating: 8.1

Guest reviews

8.1

Very good

Based on 441 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of The Chapter Hotels - Falcon Hotel describe a basic budget stay with an excellent Paddington location, very small rooms, many stairs and no lift, occasional noise, some external bathrooms, and patchy Wi-Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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4

Shawn

1 Dec 2025

·

Stayed 1 night

Bed was a sleeping platform beneath a window and there wasn't a lavatory in the room. Moreover, the light in the external windowless lavatory, located on the floor below, did not have a working light.

6

Siddharth Shrikant

27 Nov 2025

·

Stayed 1 night

Located to transportation nearby.

2

Johannes

23 Nov 2025

·

Stayed 2 nights

Wow this was something EXTRA bad. I wish I knew this before I booked. This can't possibly have this high rating. Room was extremely small with four stairs to climb. Shower very low pressure. Much noise from neighbors. Staff however was nice. Just lower the price and people might accept this bad room

8

Armin

13 Jul 2025

·

Stayed 2 nights

The hotel is located a few minutes' walk from Kings Cross and St. Pancras International in an area where almost every second building is a hotel. Like almost all hotels in this price range in London, the rooms are small and cramped. Nevertheless, they are quite well equipped at the Hotel Falcon. Room service is only provided if you ask for it. However, the staff are very nice, attentive and helpful.

8

Joanne

20 Jun 2025

·

Stayed 2 nights

Friendly staff

11 Norfolk Square, Paddington, London, England, United Kingdom

Location

London City Centre, a neighborhood in London, is home to Falcon Hotel. The area's natural beauty can be seen at Hyde Park and Russell Square, while The British Museum and Royal Albert Hall are cultural highlights. Check out an event or a game at Lord's Cricket Ground, and consider making time for London Eye, a top attraction not to be missed.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Breakfast is not provided at the hotel.

Pets are not allowed at the hotel.

Check-in starts at 15:00 and ends at 23:30. Check-out is by 11:00. A late check-in fee of GBP 10.0 applies for arrivals between midnight and 1:00 AM. Guests should contact the property at least 24 hours before arrival for check-in arrangements.

The hotel is located in London City Centre, close to Hyde Park and Kensington Gardens. It is also near cultural highlights such as The British Museum and Royal Albert Hall, with attractions like Lord's Cricket Ground and the London Eye nearby.

Children 4 years old or younger can stay for free when occupying the parent's or guardian's room using existing bedding.

No rollaway or extra beds are available at the hotel. Extra-person charges may apply depending on property policy.

Falcon Hotel

Amenities

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