Best Western Maharani Bagh New Delhi

Great place to stay and good staff

Pleasant stay at affordable rate

Very bad Horrible

The hotel is decent but the service is really terrible. I was wrongly charged for a bag of peanuts (2 euros) and the service guy who was at 23h on May 1st (don’t remeber his name) was extremely rude and have made everything to charge it even I saying I did not consume it. Besides it hotel is decent!

I stayed at this hotel recently and was disappointed to see that several issues from my last visit still haven’t been resolved. The rooms are extremely noisy—both from the busy main road and the constant hum of generators. There’s no proper ventilation either, as the bathroom extractor fans are completely non-functional. To get any air circulation, you have to leave the door open, which lets mosquitoes into the room and makes the stay uncomfortable. Breakfast is very basic with limited options. I asked for half-fried eggs and they came out both raw and burnt at the same time. I asked for them to be redone, but the result was exactly the same. The only thing worth having was the desi tea. When I reported the extractor fan issue to maintenance, I was told they “do work but are very quiet.” After proving that they weren’t working at all, I was told it would be looked into—nothing happened. I had the same issue when I stayed here last year and got the exact same response. Clearly, it’s been ignored. The only positives were the price and the cleanliness of the rooms. But overall, the experience was disappointing and I wouldn’t recommend staying here unless these ongoing issues are finally addressed.