Grand Hotel
160 $US
/nuit
Moyenne pour novembre
Prix pour Grand Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
160 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Grand Hotel, les prix par nuit s'élèvent en moyenne à 118 $US pendant le mois le moins cher (février) et à 225 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 131 $US |
| février | 118 $US |
| mars | 131 $US |
| avril | 139 $US |
| mai | 171 $US |
| juin | 167 $US |
| juillet | 143 $US |
| août | 156 $US |
| septembre | 195 $US |
| octobre | 181 $US |
| novembre | 160 $US |
| décembre | 225 $US |
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nov. · 160 $US
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Le plus cher : décembre (env. 225 $US)
Le moins cher : février (env. 118 $US)
À propos de cet établissement
Prenez soin de vous en profitant des massages, des soins corporels et des soins du visage qui vous sont proposés dans l'enceinte de l'hébergement. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses in...
Équipements
Prenez soin de vous en profitant des massages, des soins corporels et des soins du visage qui vous sont proposés dans l'enceinte de l'hébergement. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une exploitation viticole attenante, un sauna et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Cracovie, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 158 mètres carrés et comprenant un espace de conférence et 8 des salles de réunion. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking payant sans service de voiturier se trouve dans l'enceinte de l'hébergement.
Repas
Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service d'étage 24 h/24 proposé par cet hôtel. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 10 h 00 moyennant un supplément.
Chambres
Avec une décoration personnalisée, les 64 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LED. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent une baignoire, des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.
Emplacement
En choisissant Grand Hotel, vous profiterez d'un séjour en plein centre de Cracovie, à 2 minutes de voiture de Place du marché et à 5 minutes de Château du Wawel. Cet hôtel de luxe se trouve à 14,7 km de Mine de sel de Wieliczka et à 0,5 km de Planty.
À proximité
Rue Floriańska(0.1 miles)
Musée historique de Cracovie(0.1 miles)
Royal Road(0.1 miles)
Place du marché(0.1 miles)
Palais de Krzysztofory(0.1 miles)
Musée Wyspianski(0.1 miles)
Activité ludique Lost Souls Alley(0.1 miles)
Halle aux draps (Sukiennice)(0.1 miles)
Galerie d'art polonais du XIXe de Sukiennice(0.2 miles)
Tour de l'Hôtel de ville(0.2 miles)
Musée Czartoryski(0.2 miles)
Basilique Sainte-Marie(0.2 miles)
Muzeum Kata(0.2 miles)
Exposition souterraine Rynek(0.2 miles)
Planty(0.2 miles)
Aéroport principal le plus pratique pour rejoindre Grand Hotel : Aéroport de Cracovie Jean-Paul II - Balice (KRK)(8 miles)
Parking
Navette aéroport
Restaurant
Centre d'affaires
Service en chambre
Organisation d'excursions
Emplacement
ul. Sławkowska 5/7, Vieille ville de Cracovie, Cracovie, Pologne
Rue Floriańska (0.1 miles)
Musée historique de Cracovie (0.1 miles)
Royal Road (0.1 miles)
Place du marché (0.1 miles)
Palais de Krzysztofory (0.1 miles)
Musée Wyspianski (0.1 miles)
Options de chambre
9
Chambre Classique Double ou avec lits jumeaux
Détails de la chambre
2 Lits Simples
1 Très Grand Lit Double
Couchages 2
237 ft²
ClimatisationChauffageWi-Fi (gratuit)
4
Palace Suite
Détails de la chambre
1 Grand Lit Double
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)
7
Chambre Double Deluxe
Détails de la chambre
1 Grand Lit Double
et 1 Canapé-Lit
Couchages 2
269 ft²
ClimatisationChauffageWi-Fi (gratuit)
8
Appartement Exécutif
Détails de la chambre
1 Grand Lit Double
Couchages 2
463 ft²
ClimatisationChauffageWi-Fi (gratuit)
6
Double Room with Courtyard View
Détails de la chambre
1 Lit Double Standard
Couchages 2
160 ft²
ClimatisationChauffageWi-Fi (gratuit)
7
Appartement Deluxe
Détails de la chambre
1 Grand Lit Double
Couchages 2
538 ft²
ClimatisationChauffageWi-Fi (gratuit)
10
Chambre Affaires
Détails de la chambre
1 Lit Simple
150 ft²
ClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs sur Grand Hotel
8.4
Très bien
Basé sur 797 avis vérifiés
Qui séjourne ici ?
Affaires
9%
Couples
50%
Familles
16%
Groupes
17%
Solo
6%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Grand Hotel, les voyageurs soulignent un emplacement exceptionnel au cœur de la vieille ville et un caractère historique impressionnant, tout en relevant certains aspects datés et un entretien inégal. Des problèmes de climatisation et des particularités dans les salles de bains sont signalés, ainsi que des nuisances sonores occasionnelles et des problèmes d'équipements ou d'entretien dans certaines chambres.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Grand Hotel, les voyageurs soulignent un emplacement exceptionnel au cœur de la vieille ville et un caractère historique impressionnant, tout en relevant certains aspects datés et un entretien inégal. Des problèmes de climatisation et des particularités dans les salles de bains sont signalés, ainsi que des nuisances sonores occasionnelles et des problèmes d'équipements ou d'entretien dans certaines chambres.
Le service est fréquemment salué pour sa convivialité et son efficacité, mais plusieurs commentaires font état d'une réception lente ou peu réactive et d'une mauvaise résolution des problèmes. Le petit-déjeuner est souvent apprécié, bien que la variété et le service du café fassent parfois l'objet de critiques, et les heures d'ouverture et le choix du service en chambre semblent limités. La salle de sport est petite et l'équipement est ancien, et le parking sur place peut être exigu ou coûteux. Attendez-vous à un charme historique et à une base idéale, avec un confort moderne inégal.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les commentaires mentionnent une petite salle de sport avec un équipement ancien ou limité. Le parking sur place est exigu, limité et peut être coûteux.
Avis de voyageur à ce sujet
4
Stephen
12 nov. 2025
·
A séjourné 2 nuits
This is a 3 star, not 5 star hotel). Street noise, heat in room didn't work, bathroom floor got soaked during showers (half glass screen on bath), exercise room is a joke.
This is a 3 star, not 5 star hotel). Street noise, heat in room didn't work, bathroom floor got soaked during showers (half glass screen on bath), exercise room is a joke.
8
Kerry
4 juil. 2024
·
A séjourné 3 nuits
This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
8
Robert
17 juin 2024
·
A séjourné 4 nuits
Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
6
Peter
17 nov. 2025
·
A séjourné 4 nuits
Fridge in room didn't work. Air con was a little temperamental. Room was nice and clean. Hotel lovely, if a little quiet.
Fridge in room didn't work. Air con was a little temperamental. Room was nice and clean. Hotel lovely, if a little quiet.
8
Stephanie
18 oct. 2024
·
A séjourné 2 nuits
Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.
Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.
8
John
10 juin 2022
·
A séjourné 5 nuits
The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
4
Denis
4 janv. 2026
·
A séjourné 4 nuits
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
8
Sharre
7 oct. 2022
·
A séjourné 2 nuits
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
6
Gabriel
28 oct. 2023
·
A séjourné 1 nuit
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
10
Bengt
1 août 2023
·
A séjourné 2 nuits
Ett lysande alternativ i Gamla stans hotelldjungel - klassiskt elegant, en tyst oas. Oerhört trevlig och hjälpsam personal. Tyckte parkeringen var dyr o då hjälpte man till att peka ut dom svårfunna p-automaterna för att kunna parkera på gatan en kort promenad från hotellet (mycket billigare!).
Ett lysande alternativ i Gamla stans hotelldjungel - klassiskt elegant, en tyst oas. Oerhört trevlig och hjälpsam personal. Tyckte parkeringen var dyr o då hjälpte man till att peka ut dom svårfunna p-automaterna för att kunna parkera på gatan en kort promenad från hotellet (mycket billigare!).
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont généralement propres, et plusieurs clients louent la propreté du service de ménage. Cependant, certains signalent des lacunes telles que des services manqués ou tardifs, des articles de toilette incomplets et des odeurs occasionnelles.
Avis de voyageur à ce sujet
6
YUICHI
9 sept. 2025
·
A séjourné 7 nuits
ロケーションは抜群。石鹸が補充されなかったり（そもそもボディソープがない）、18時になってもベッドメークができていない日があったりと不備も多かった。
ロケーションは抜群。石鹸が補充されなかったり（そもそもボディソープがない）、18時になってもベッドメークができていない日があったりと不備も多かった。
8
Marianne
5 mai 2025
·
A séjourné 2 nuits
I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed as soon as I pointed this out the first night. I can live with that, but it's still strange that it wasn't fixed.
I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed as soon as I pointed this out the first night. I can live with that, but it's still strange that it wasn't fixed.
8
Taís
18 mai 2024
·
A séjourné 2 nuits
A localização é a melhor para quem quer fazer turismo, perto de vários pontos históricos, cercado de restaurantes e lojas. O hotel fica num prédio muito bonito. Ele deve ter sido muito elegante e mantém a decoração e o jeito de antigamente. Porém acho que precisaria de uma repaginada. Atendimento muito gentil, limpeza caprichada. O café da manhã servido num buffet estava ok. Poderia ser melhor para o padrão do hotel.
A localização é a melhor para quem quer fazer turismo, perto de vários pontos históricos, cercado de restaurantes e lojas. O hotel fica num prédio muito bonito. Ele deve ter sido muito elegante e mantém a decoração e o jeito de antigamente. Porém acho que precisaria de uma repaginada. Atendimento muito gentil, limpeza caprichada. O café da manhã servido num buffet estava ok. Poderia ser melhor para o padrão do hotel.
6
Anders
3 janv. 2024
·
A séjourné 3 nuits
Bra läge. Känns tyvärr inte som 5 stjärnigt. Gammal stil men rent och prydligt. Frukosten på sin höjd 2 stjärnig. Hade inte valt detta hotell igen
Bra läge. Känns tyvärr inte som 5 stjärnigt. Gammal stil men rent och prydligt. Frukosten på sin höjd 2 stjärnig. Hade inte valt detta hotell igen
10
Mats
13 avr. 2024
·
A séjourné 4 nuits
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
10
Nancy
15 déc. 2024
·
A séjourné 5 nuits
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
8
Hyun kun
27 déc. 2023
·
A séjourné 3 nuits
Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
6
Liam
13 oct. 2023
·
A séjourné 7 nuits
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
10
Victor
21 oct. 2023
·
A séjourné 2 nuits
We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place. Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean. Breakfast buffet was plentiful and tasty. Staff were ever present, always helpful but not intrusive. English was not a problem at all. Location was excellent. Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.
We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place. Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean. Breakfast buffet was plentiful and tasty. Staff were ever present, always helpful but not intrusive. English was not a problem at all. Location was excellent. Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.
6
david
6 janv. 2022
·
A séjourné 2 nuits
Hotel looks a bit haunted. VERY Outdated bedrooms. Asked for toothpaste and toothbrush toiletries, and none where available
Hotel looks a bit haunted. VERY Outdated bedrooms. Asked for toothpaste and toothbrush toiletries, and none where available
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
De nombreuses chambres sont spacieuses avec de hauts plafonds et un décor classique, offrant des lits confortables et un charme d'antan. Les inconvénients récurrents incluent des équipements datés, une climatisation aléatoire, du bruit de la rue et des problèmes d'entretien (par exemple, des problèmes de plomberie, des appareils cassés, un nombre limité d'équipements).
Avis de voyageur à ce sujet
4
Stephen
12 nov. 2025
·
A séjourné 2 nuits
This is a 3 star, not 5 star hotel). Street noise, heat in room didn't work, bathroom floor got soaked during showers (half glass screen on bath), exercise room is a joke.
This is a 3 star, not 5 star hotel). Street noise, heat in room didn't work, bathroom floor got soaked during showers (half glass screen on bath), exercise room is a joke.
6
Peter
17 nov. 2025
·
A séjourné 4 nuits
Fridge in room didn't work. Air con was a little temperamental. Room was nice and clean. Hotel lovely, if a little quiet.
Fridge in room didn't work. Air con was a little temperamental. Room was nice and clean. Hotel lovely, if a little quiet.
10
Samantha
8 déc. 2023
·
A séjourné 2 nuits
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
8
John
10 juin 2022
·
A séjourné 5 nuits
The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
8
Marianne
5 mai 2025
·
A séjourné 2 nuits
I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed as soon as I pointed this out the first night. I can live with that, but it's still strange that it wasn't fixed.
I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed as soon as I pointed this out the first night. I can live with that, but it's still strange that it wasn't fixed.
8
Sharre
7 oct. 2022
·
A séjourné 2 nuits
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
8
Penelope
12 juil. 2025
·
A séjourné 3 nuits
Beautiful building, good breakfasts. But our electricity fused 3 times and we were given a less pleasant rroom.
Beautiful building, good breakfasts. But our electricity fused 3 times and we were given a less pleasant rroom.
10
Nancy
15 déc. 2024
·
A séjourné 5 nuits
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
6
Liam
13 oct. 2023
·
A séjourné 7 nuits
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
10
Nancy
4 oct. 2024
·
A séjourné 7 nuits
The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.
The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme aimable, professionnel et serviable. Cependant, plusieurs clients signalent un service de réception lent ou peu réactif et une mauvaise résolution des problèmes, notamment des erreurs dans la préparation des chambres et un service de sécurité peu coopératif.
Avis de voyageur à ce sujet
10
Debra
16 déc. 2024
·
A séjourné 3 nuits
Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty
Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty
10
Alberto
27 avr. 2025
·
A séjourné 2 nuits
Amazing historical place, in the heart of the Old town everything is walking distance, very nice and helpful staff!
Amazing historical place, in the heart of the Old town everything is walking distance, very nice and helpful staff!
4
Denis
4 janv. 2026
·
A séjourné 4 nuits
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
10
Steffen
7 août 2025
·
A séjourné 5 nuits
Sehr schönes Hotel, dass Personal ist sehr freundlich und hilfsbereit. Die Lage des Hauses ist unschlagbar und bildet für alle Ausflüge den perfekten Ausgangspunkt. Ich kann das Grand Hotel Krakau sehr empfehlen!
Sehr schönes Hotel, dass Personal ist sehr freundlich und hilfsbereit. Die Lage des Hauses ist unschlagbar und bildet für alle Ausflüge den perfekten Ausgangspunkt. Ich kann das Grand Hotel Krakau sehr empfehlen!
6
Gabriel
28 oct. 2023
·
A séjourné 1 nuit
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
10
Mats
13 avr. 2024
·
A séjourné 4 nuits
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
4
Patrycja
22 août 2024
·
A séjourné 2 nuits
The breakfast (pay extra) was very good and the staff at breakfast was great. However we booked a room for 2 adults and 2 children - 4 person. We got to the room and it had a queen bed and a twin sofa (does not open up, just a single person sofa). I tried to call front desk / the phone did not work. I went down and said this is a 3-person room. The front desk person said (no, it’s a pullout 2 person sofa). I go upstairs and check with my husband and no, it’s a twin. Go back downstairs- at this point the front desk says - yes, you are right, it’s a twin. I asked for an extra bed rollaway. They say it will be brought up. I return from being around city with kids, no bed and they tell me sorry, we don’t have any and the manager said it’s ok for us to cuddle with one of our kids!!! What does this mean?!!! We are tired so I say, ok, will it be available tomorrow and the front desk assures me yes. Tomorrow is the same exact story. I paid a good money for the hotel and they never apologized or reimbursed me for the hassle. Really lousy service, the worst I experienced in Poland where all other places were great. I am giving it 2 stars because of breakfast which was very good.
The breakfast (pay extra) was very good and the staff at breakfast was great. However we booked a room for 2 adults and 2 children - 4 person. We got to the room and it had a queen bed and a twin sofa (does not open up, just a single person sofa). I tried to call front desk / the phone did not work. I went down and said this is a 3-person room. The front desk person said (no, it’s a pullout 2 person sofa). I go upstairs and check with my husband and no, it’s a twin. Go back downstairs- at this point the front desk says - yes, you are right, it’s a twin. I asked for an extra bed rollaway. They say it will be brought up. I return from being around city with kids, no bed and they tell me sorry, we don’t have any and the manager said it’s ok for us to cuddle with one of our kids!!! What does this mean?!!! We are tired so I say, ok, will it be available tomorrow and the front desk assures me yes. Tomorrow is the same exact story. I paid a good money for the hotel and they never apologized or reimbursed me for the hassle. Really lousy service, the worst I experienced in Poland where all other places were great. I am giving it 2 stars because of breakfast which was very good.
10
Truls
8 mars 2024
·
A séjourné 4 nuits
Fantastisk betjening, ble møtt med et smil og med hjelpsomhet. Har bodd på Grand mange ganger og også feiret min kone og min 60 år’s dag her, med 30 gjester og alle var kjempe-fornøyde. Vi kommer selvfølgelig tilbake til Grand Hotel.
Fantastisk betjening, ble møtt med et smil og med hjelpsomhet. Har bodd på Grand mange ganger og også feiret min kone og min 60 år’s dag her, med 30 gjester og alle var kjempe-fornøyde. Vi kommer selvfølgelig tilbake til Grand Hotel.
10
Nancy
15 déc. 2024
·
A séjourné 5 nuits
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
10
Arlene
16 déc. 2023
·
A séjourné 3 nuits
Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return.
Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Excellent emplacement central dans la vieille ville, à quelques pas de la place principale, des restaurants et des sites touristiques. Certains clients signalent des nuisances sonores provenant de la rue ou des travaux de construction à certains moments.
Avis de voyageur à ce sujet
8
Claus Brix
3 janv. 2026
·
A séjourné 5 nuits
Meget central beliggenhed i den gamle del af Krakow
Meget central beliggenhed i den gamle del af Krakow
8
Stephanie
18 oct. 2024
·
A séjourné 2 nuits
Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.
Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.
10
Amanda
28 avr. 2024
·
A séjourné 3 nuits
Brilliant stay, location perfect. Not too noisy considering how close to the square we were. Would certainly recommend it
Brilliant stay, location perfect. Not too noisy considering how close to the square we were. Would certainly recommend it
8
Taís
18 mai 2024
·
A séjourné 2 nuits
A localização é a melhor para quem quer fazer turismo, perto de vários pontos históricos, cercado de restaurantes e lojas. O hotel fica num prédio muito bonito. Ele deve ter sido muito elegante e mantém a decoração e o jeito de antigamente. Porém acho que precisaria de uma repaginada. Atendimento muito gentil, limpeza caprichada. O café da manhã servido num buffet estava ok. Poderia ser melhor para o padrão do hotel.
A localização é a melhor para quem quer fazer turismo, perto de vários pontos históricos, cercado de restaurantes e lojas. O hotel fica num prédio muito bonito. Ele deve ter sido muito elegante e mantém a decoração e o jeito de antigamente. Porém acho que precisaria de uma repaginada. Atendimento muito gentil, limpeza caprichada. O café da manhã servido num buffet estava ok. Poderia ser melhor para o padrão do hotel.
10
Steffen
7 août 2025
·
A séjourné 5 nuits
Sehr schönes Hotel, dass Personal ist sehr freundlich und hilfsbereit. Die Lage des Hauses ist unschlagbar und bildet für alle Ausflüge den perfekten Ausgangspunkt. Ich kann das Grand Hotel Krakau sehr empfehlen!
Sehr schönes Hotel, dass Personal ist sehr freundlich und hilfsbereit. Die Lage des Hauses ist unschlagbar und bildet für alle Ausflüge den perfekten Ausgangspunkt. Ich kann das Grand Hotel Krakau sehr empfehlen!
8
Sharre
7 oct. 2022
·
A séjourné 2 nuits
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
8
Claus
8 janv. 2026
·
A séjourné 5 nuits
Dejligt centralt placeret i hyggeligt kvarter. Stort rummeligt værelse.
Dejligt centralt placeret i hyggeligt kvarter. Stort rummeligt værelse.
8
Britt
2 déc. 2025
·
A séjourné 3 nuits
Flott beliggenhet i gamlebyen
Flott beliggenhet i gamlebyen
10
Nancy
4 oct. 2024
·
A séjourné 7 nuits
The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.
The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.
8
mathilde
26 sept. 2023
·
A séjourné 3 nuits
Idéalement situé
Idéalement situé
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est fréquemment salué comme savoureux et copieux, bien que certains aient trouvé le choix répétitif ou le service du café lent. Le service en chambre semble limité avec des heures d'ouverture restreintes et un menu réduit.
Avis de voyageur à ce sujet
10
Tracy
2 mai 2023
·
A séjourné 2 nuits
Wonderful hotel and staff. Superb Breakfast, did not try a dinner due to a great temptation for puffier places to eat.
Wonderful hotel and staff. Superb Breakfast, did not try a dinner due to a great temptation for puffier places to eat.
10
Debra
16 déc. 2024
·
A séjourné 3 nuits
Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty
Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty
10
Helena
8 juil. 2025
·
A séjourné 1 nuit
Klassiskt och anrikt hotell med en känsla av gamla tidens klass. Mycket centralt beläget och trevlig personal, bra service. Sköna sängar och rymligt rum. Frukosten var nog egentligen bra men vi kom 30 minuter innan den stängde och då var det utplockat och en del saker slut. Fanns endast en långsam kaffemaskin som det blev kö till så det hade varit bra med en annan lösning för kaffeserveringen. I övrigt jättebra hotell som vi gärna vill återkomma till.
Klassiskt och anrikt hotell med en känsla av gamla tidens klass. Mycket centralt beläget och trevlig personal, bra service. Sköna sängar och rymligt rum. Frukosten var nog egentligen bra men vi kom 30 minuter innan den stängde och då var det utplockat och en del saker slut. Fanns endast en långsam kaffemaskin som det blev kö till så det hade varit bra med en annan lösning för kaffeserveringen. I övrigt jättebra hotell som vi gärna vill återkomma till.
8
Kerry
4 juil. 2024
·
A séjourné 3 nuits
This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
8
Robert
17 juin 2024
·
A séjourné 4 nuits
Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
10
Samantha
8 déc. 2023
·
A séjourné 2 nuits
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
4
Denis
4 janv. 2026
·
A séjourné 4 nuits
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
10
Mats
13 avr. 2024
·
A séjourné 4 nuits
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
10
Geoff
31 août 2022
·
A séjourné 5 nuits
A welcoming and friendly hotel staff. Breakfast a bit limited but there was an option to ask which I didn't realise. A first class location within easy walking distance of most attractions. Thoroughly recommend.
A welcoming and friendly hotel staff. Breakfast a bit limited but there was an option to ask which I didn't realise. A first class location within easy walking distance of most attractions. Thoroughly recommend.
10
Trude
3 déc. 2025
·
A séjourné 3 nuits
Veldig bra frokost, nydelig eggerøre og salt tilbehør. Mye godt søtt å velge mellom. Hyggelig personale.
Veldig bra frokost, nydelig eggerøre og salt tilbehør. Mye godt søtt å velge mellom. Hyggelig personale.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
4
Denis
4 janv. 2026
·
A séjourné 4 nuits
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
10
Yuliya
22 mai 2024
·
A séjourné 2 nuits
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10
Stewart
il y a 2 semaines
·
A séjourné 8 nuits
Rom var rent, komfortabelt og klaffet med vår ønskede Personale fra resepsjonen, rengjøring og restaurant var veldig hyggelig, høflig veldig behjelpelig alltid smilende, og gikk det litt ekstra for at du skal har et fantastisk opphold, Frokosten var godt, og bra utvalg,
Rom var rent, komfortabelt og klaffet med vår ønskede Personale fra resepsjonen, rengjøring og restaurant var veldig hyggelig, høflig veldig behjelpelig alltid smilende, og gikk det litt ekstra for at du skal har et fantastisk opphold, Frokosten var godt, og bra utvalg,
10
Andy
il y a 3 semaines
·
A séjourné 4 nuits
Nice hotel, clean and well equipped and a good breakfast. Recommended. One caveat however - if you're to offer a taxi facility to and from the airport, reception staff need to do better. The first trip needed chasing twice to get confirmation a taxi was booked and the hotel's online communication form never got a reply. The return trip ("that is all booked for you", we were told the day before) turned out not to have been booked at all! Reception need to do better here.
Nice hotel, clean and well equipped and a good breakfast. Recommended. One caveat however - if you're to offer a taxi facility to and from the airport, reception staff need to do better. The first trip needed chasing twice to get confirmation a taxi was booked and the hotel's online communication form never got a reply. The return trip ("that is all booked for you", we were told the day before) turned out not to have been booked at all! Reception need to do better here.
6
Charlotte
il y a 3 semaines
·
A séjourné 4 nuits
Ikke spesielt hyggelige eller hjelpsomt personell i resepsjonen, med unntak av et per eldre menn som jobbet der. Vi ble forespeilet at frokost var inkludert ved oppgradering av rommet, dette stemte ikke. Rommet ble rengjort, men det var spindelvev i hjørnene og påbegynnende mugg i dusjen. Aircon på rommet virket ikke, så dårlig luftkvalitet og veldig kaldt et par av kveldene. Jeg mener det er svært misvisende å avertere dette stedet som et fem stjernes hotell. Beliggenheten er fenomenal, og det var et vakkert bygg, men kvalitet på fasiliteter og service var på ingen måte plettfritt. Vi vil styre unna dette hotellet ved neste besøk til denne vakre byen.
Ikke spesielt hyggelige eller hjelpsomt personell i resepsjonen, med unntak av et per eldre menn som jobbet der. Vi ble forespeilet at frokost var inkludert ved oppgradering av rommet, dette stemte ikke. Rommet ble rengjort, men det var spindelvev i hjørnene og påbegynnende mugg i dusjen. Aircon på rommet virket ikke, så dårlig luftkvalitet og veldig kaldt et par av kveldene. Jeg mener det er svært misvisende å avertere dette stedet som et fem stjernes hotell. Beliggenheten er fenomenal, og det var et vakkert bygg, men kvalitet på fasiliteter og service var på ingen måte plettfritt. Vi vil styre unna dette hotellet ved neste besøk til denne vakre byen.
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-08: 114.74879437988281USD
- 2026-11-09: 111.91467778869628USD
- 2026-11-10: 124.63293729003907USD
- 2026-11-11: 145.78382969604493USD
- 2026-11-12: 137.3288569104004USD
- 2026-11-13: 135.99048483032226USD
- 2026-11-14: 137.34978395874023USD
- 2026-11-15: 121.71424768066406USD
- 2026-11-16: 124.72388946166993USD
- 2026-11-17: 131.23398252075197USD
- 2026-11-18: 127.8341848651123USD
- 2026-11-19: 137.30599470947266USD
- 2026-11-20: 158.03123917236329USD
- 2026-11-21: 145.9132794165039USD
- 2026-11-22: 112.15811313415527USD
- 2026-11-23: 130.85389628967286USD
- 2026-11-24: 143.83521666625975USD
- 2026-11-25: 143.83521666625975USD
- 2026-11-26: 145.76776621704101USD
- 2026-11-27: 529.9083474707031USD
- 2026-11-28: 651.2497443359375USD
- 2026-11-29: 651.4953888378906USD
- 2026-11-30: 181.02081766601563USD
- 2026-12-01: 170.11006774536133USD
- 2026-12-02: 173.35535288574218USD
- 2026-12-03: 152.7475704724121USD
- 2026-12-04: 324.2728341430664USD
- 2026-12-05: 352.52897321777345USD
- 2026-12-06: 242.9865784362793USD
- 2026-12-07: 236.02460156005858USD
- 2026-12-08: 228.2031429309082USD
- 2026-12-09: 181.1823087182617USD
- 2026-12-10: 181.11313985717774USD
- 2026-12-11: 324.2728341430664USD
- 2026-12-12: 183.35522819580078USD
- 2026-12-13: 150.95416353027343USD
- 2026-12-14: 147.63303068359374USD
- 2026-12-15: 154.49778754882811USD
- 2026-12-16: 154.09556693969725USD
- 2026-12-17: 148.13800275756836USD
- 2026-12-18: 260.70685630981444USD
- 2026-12-19: 385.4859575585937USD
- 2026-12-20: 156.75902191040038USD
- 2026-12-21: 143.48007335327148USD
- 2026-12-22: 152.7475704724121USD
- 2026-12-23: 129.7664004736328USD
- 2026-12-24: 151.6447732507324USD
- 2026-12-25: 157.1248USD
- 2026-12-26: 158.03123917236329USD
- 2026-12-27: 138.23486795166016USD
- 2026-12-28: 153.33522322509765USD
- 2026-12-29: 224.23953942504883USD
- 2026-12-30: 245.03097295654297USD
- 2026-12-31: 260.70685630981444USD
- 2027-01-01: 174.6957457446289USD
- 2027-01-02: 134.5558517529297USD
- 2027-01-03: 130.87920740051268USD
- 2027-01-04: 113.4382508215332USD
- 2027-01-05: 108.55778743225098USD
- 2027-01-06: 102.51006740234375USD
- 2027-01-07: 114.36216630554199USD
- 2027-01-08: 122.45903311096191USD
Cet hébergement assure votre transfert depuis l'aéroport (en supplément). Vous devez contacter l’hébergement à ce sujet 48 heures avant l’arrivée grâce aux coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Tous les voyageurs, y compris les enfants, doivent présenter une pièce d’identité officielle en cours de validité à leur arrivée. Conformément aux conditions de l’hébergement, les enfants de moins de 18 ans ne peuvent pas séjourner dans l’hébergement sans être accompagnés d’un parent ou tuteur légal. Les voyageurs devront fournir un document prouvant leur statut de parent ou de tuteur légal, ainsi qu’une autorisation à leur arrivée.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Les clients doivent contacter cet hébergement à l'avance pour réserver une place de parking
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et un système de sécurité
- Pour les massages, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
Parking avec hauteur limite.
- Le petit déjeuner buffet coûte environ 120 PLN par personne
- Navette aéroport : 160 PLN par véhicule, aller simple, maximum 3 passager(s)
- Frais pour le parking non couvert en libre-service : 180 PLN par jour
- Animaux de compagnie : 100 PLN par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Centre d'affaires
Service en chambre
Organisation d'excursions
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Location de vélos
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Navette aéroport
Parking (Limited)
Parking Onsite
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Massage
Soins corporels
Soins pour le visage
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Activités
Cyclisme
Billard
Randonnée
Musique live
Bicycle Tour Information
Fitness Center (nearby)
Connexion Internet
Wi-fi gratuit