Grand Hotel
US$ 212
/noite
Média para setembro
Preços para Grand Hotel
Selecione datas para ver preços e disponibilidade
US$ 212
/noite
Média para setembro
Preços médios mensais
Em Grand Hotel, o preço por noite é, em média, US$ 118 no mês mais barato (fevereiro) e US$ 225 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 131 |
| fevereiro | US$ 118 |
| março | US$ 131 |
| abril | US$ 139 |
| maio | US$ 171 |
| junho | US$ 167 |
| julho | US$ 143 |
| agosto | US$ 185 |
| setembro | US$ 212 |
| outubro | US$ 181 |
| novembro | US$ 160 |
| dezembro | US$ 225 |
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set. · US$ 212
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Mais caro: dezembro (aprox. US$ 225)
Mais barato: fevereiro (aprox. US$ 118)
Sobre este alojamento
Relaxa com massagens, tratamentos corporais e tratamentos faciais no local. Se procura entretenimento e atividades recreativas, encontrará uma adega, Sauna e uma sala de fitness aberta 24 horas. As facilidades adicionais incluem Wi-fi gráti...
Comodidades
Relaxa com massagens, tratamentos corporais e tratamentos faciais no local. Se procura entretenimento e atividades recreativas, encontrará uma adega, Sauna e uma sala de fitness aberta 24 horas. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais.
Comodidades para negócios
As principais comodidades incluem um business center aberto 24 horas, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Cracóvia? Este hotel dispõe de uma zona para conferências e de 8 salas de reuniões, com uma área total de 158 metros quadrados. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento no local.
Restaurante
Termine o dia com uma bebida refrescante no bar/lounge. O hotel serve pequenos-almoços buffet diariamente entre as 7:00 e as 10:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 64 quartos com decoração personalizada, com um minibar e um televisor LED. Mantenha-se em contacto graças à internet sem fios. As casas de banho estão equipadas com uma banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.
Localização
Com uma estadia Grand Hotel, ficará numa localização central em Cracóvia, a 2 minuto(s) de carro de Praça Principal do Mercado e a 5 minuto(s) de Castelo Wawel. Este hotel de luxo está a 14,7 km (9,2 mi) de Wieliczka Salt Mine e a 0,5 km (0,3 mi) de Parque Planty.
O que há nas proximidades
Rua Floriańska(0.1 milhas)
Museu do Âmbar(0.1 milhas)
Museu Histórico de Cracóvia(0.1 milhas)
Royal Road(0.1 milhas)
Praça Principal do Mercado(0.1 milhas)
Palácio de Krzysztofory(0.1 milhas)
Praça Szczepański(0.1 milhas)
Cloth Hall(0.1 milhas)
Galeria de Arte Polaca do século XIX em Sukiennice(0.2 milhas)
Town Hall Tower(0.2 milhas)
Museu Czartoryski(0.2 milhas)
St. Mary's Basilica(0.2 milhas)
Museu Kata(0.2 milhas)
Metro de Rynek(0.2 milhas)
Parque Planty(0.2 milhas)
O aeroporto preferencial para Grand Hotel é o de Cracóvia (KRK-John Paul II - Balice)(8 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Centro de negócios
Serviço de quartos
Balcão de turismo
Localização
ul. Sławkowska 5/7, Centro Histórico de Cracóvia, Cracóvia, Polónia
Rua Floriańska (0.1 milhas)
Museu do Âmbar (0.1 milhas)
Museu Histórico de Cracóvia (0.1 milhas)
Royal Road (0.1 milhas)
Praça Principal do Mercado (0.1 milhas)
Palácio de Krzysztofory (0.1 milhas)
Opções de quartos
9
Quarto Duplo ou Twin Clássico
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
237 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
4
Palace Suite
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Quarto Duplo Deluxe
Detalhes do quarto
1 Cama De Casal Grande
e 1 Sofá-Cama
Dormidas 2
269 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Quarto Económico
Detalhes do quarto
1 Cama De Casal
Dormidas 2
160 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
8
Apartamento Executivo
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
463 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Apartamento Deluxe
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
538 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
10
Quarto Empresarial
Detalhes do quarto
1 Cama Individual
150 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Grand Hotel
8.5
Muito Bom
Com base em 787 avaliações verificadas
Quem se hospeda aqui?
Negócios
9%
Casal
50%
Família
16%
Grupos
17%
Individual
6%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Grand Hotel, viajantes destacam uma localização central excelente na Cidade Velha e um caráter histórico imponente, ao mesmo tempo em que notam áreas desatualizadas e manutenção irregular, com relatos de problemas no sistema de climatização e nos banheiros, ruído ocasional e problemas com amenidades ou manutenção em alguns quartos.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Grand Hotel, viajantes destacam uma localização central excelente na Cidade Velha e um caráter histórico imponente, ao mesmo tempo em que notam áreas desatualizadas e manutenção irregular, com relatos de problemas no sistema de climatização e nos banheiros, ruído ocasional e problemas com amenidades ou manutenção em alguns quartos.
O serviço é frequentemente elogiado como amigável e prestativo, mas várias avaliações descrevem um atendimento lento ou não responsivo na recepção e uma resolução de problemas deficiente. O café da manhã é frequentemente apreciado, embora a variedade e o sistema de café recebam críticas às vezes, e os horários e a seleção do serviço de quarto parecem limitados. A academia é pequena, com equipamentos antigos, e o estacionamento no local pode ser apertado ou caro. Espere charme histórico e uma base privilegiada, com conforto moderno irregular.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As avaliações mencionam uma academia pequena, com equipamentos antigos ou limitados. O estacionamento no local é apertado, limitado e pode ser caro.
Avaliações dos hóspedes relacionadas
4
Stephen
12 de nov. de 2025
·
A estadia foi de 2 noites
This is a 3 star, not 5 star hotel). Street noise, heat in room didn't work, bathroom floor got soaked during showers (half glass screen on bath), exercise room is a joke.
This is a 3 star, not 5 star hotel). Street noise, heat in room didn't work, bathroom floor got soaked during showers (half glass screen on bath), exercise room is a joke.
8
Kerry
4 de jul. de 2024
·
A estadia foi de 3 noites
This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
8
Robert
17 de jun. de 2024
·
A estadia foi de 4 noites
Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
6
Peter
17 de nov. de 2025
·
A estadia foi de 4 noites
Fridge in room didn't work. Air con was a little temperamental. Room was nice and clean. Hotel lovely, if a little quiet.
Fridge in room didn't work. Air con was a little temperamental. Room was nice and clean. Hotel lovely, if a little quiet.
8
Stephanie
18 de out. de 2024
·
A estadia foi de 2 noites
Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.
Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.
8
John
10 de jun. de 2022
·
A estadia foi de 5 noites
The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
4
Denis
4 de jan. de 2026
·
A estadia foi de 4 noites
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
8
Sharre
7 de out. de 2022
·
A estadia foi de 2 noites
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
6
Gabriel
28 de out. de 2023
·
A estadia foi de 1 noite
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
10
Bengt
1 de ago. de 2023
·
A estadia foi de 2 noites
Ett lysande alternativ i Gamla stans hotelldjungel - klassiskt elegant, en tyst oas. Oerhört trevlig och hjälpsam personal. Tyckte parkeringen var dyr o då hjälpte man till att peka ut dom svårfunna p-automaterna för att kunna parkera på gatan en kort promenad från hotellet (mycket billigare!).
Ett lysande alternativ i Gamla stans hotelldjungel - klassiskt elegant, en tyst oas. Oerhört trevlig och hjälpsam personal. Tyckte parkeringen var dyr o då hjälpte man till att peka ut dom svårfunna p-automaterna för att kunna parkera på gatan en kort promenad från hotellet (mycket billigare!).
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Quartos e áreas comuns geralmente limpos, com vários hóspedes elogiando a arrumação. Alguns relatam falhas, como serviço negligenciado ou atrasado, artigos de higiene incompletos e odores ocasionais.
Avaliações dos hóspedes relacionadas
6
YUICHI
9 de set. de 2025
·
A estadia foi de 7 noites
ロケーションは抜群。石鹸が補充されなかったり（そもそもボディソープがない）、18時になってもベッドメークができていない日があったりと不備も多かった。
ロケーションは抜群。石鹸が補充されなかったり（そもそもボディソープがない）、18時になってもベッドメークができていない日があったりと不備も多かった。
8
Marianne
5 de mai. de 2025
·
A estadia foi de 2 noites
I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed as soon as I pointed this out the first night. I can live with that, but it's still strange that it wasn't fixed.
I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed as soon as I pointed this out the first night. I can live with that, but it's still strange that it wasn't fixed.
8
Taís
18 de mai. de 2024
·
A estadia foi de 2 noites
A localização é a melhor para quem quer fazer turismo, perto de vários pontos históricos, cercado de restaurantes e lojas. O hotel fica num prédio muito bonito. Ele deve ter sido muito elegante e mantém a decoração e o jeito de antigamente. Porém acho que precisaria de uma repaginada. Atendimento muito gentil, limpeza caprichada. O café da manhã servido num buffet estava ok. Poderia ser melhor para o padrão do hotel.
A localização é a melhor para quem quer fazer turismo, perto de vários pontos históricos, cercado de restaurantes e lojas. O hotel fica num prédio muito bonito. Ele deve ter sido muito elegante e mantém a decoração e o jeito de antigamente. Porém acho que precisaria de uma repaginada. Atendimento muito gentil, limpeza caprichada. O café da manhã servido num buffet estava ok. Poderia ser melhor para o padrão do hotel.
6
Anders
3 de jan. de 2024
·
A estadia foi de 3 noites
Bra läge. Känns tyvärr inte som 5 stjärnigt. Gammal stil men rent och prydligt. Frukosten på sin höjd 2 stjärnig. Hade inte valt detta hotell igen
Bra läge. Känns tyvärr inte som 5 stjärnigt. Gammal stil men rent och prydligt. Frukosten på sin höjd 2 stjärnig. Hade inte valt detta hotell igen
10
Mats
13 de abr. de 2024
·
A estadia foi de 4 noites
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
10
Nancy
15 de dez. de 2024
·
A estadia foi de 5 noites
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
8
Hyun kun
27 de dez. de 2023
·
A estadia foi de 3 noites
Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
6
Liam
13 de out. de 2023
·
A estadia foi de 7 noites
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
10
Victor
21 de out. de 2023
·
A estadia foi de 2 noites
We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place. Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean. Breakfast buffet was plentiful and tasty. Staff were ever present, always helpful but not intrusive. English was not a problem at all. Location was excellent. Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.
We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place. Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean. Breakfast buffet was plentiful and tasty. Staff were ever present, always helpful but not intrusive. English was not a problem at all. Location was excellent. Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.
6
david
6 de jan. de 2022
·
A estadia foi de 2 noites
Hotel looks a bit haunted. VERY Outdated bedrooms. Asked for toothpaste and toothbrush toiletries, and none where available
Hotel looks a bit haunted. VERY Outdated bedrooms. Asked for toothpaste and toothbrush toiletries, and none where available
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Muitos quartos são espaçosos, com tetos altos e decoração clássica, oferecendo camas confortáveis e charme do velho mundo. Os pontos negativos recorrentes incluem acessórios desatualizados, controle de temperatura inconsistente, ruído da rua e problemas de manutenção (por exemplo, problemas de encanamento, eletrodomésticos quebrados, amenidades limitadas).
Avaliações dos hóspedes relacionadas
4
Stephen
12 de nov. de 2025
·
A estadia foi de 2 noites
This is a 3 star, not 5 star hotel). Street noise, heat in room didn't work, bathroom floor got soaked during showers (half glass screen on bath), exercise room is a joke.
This is a 3 star, not 5 star hotel). Street noise, heat in room didn't work, bathroom floor got soaked during showers (half glass screen on bath), exercise room is a joke.
6
Peter
17 de nov. de 2025
·
A estadia foi de 4 noites
Fridge in room didn't work. Air con was a little temperamental. Room was nice and clean. Hotel lovely, if a little quiet.
Fridge in room didn't work. Air con was a little temperamental. Room was nice and clean. Hotel lovely, if a little quiet.
10
Samantha
8 de dez. de 2023
·
A estadia foi de 2 noites
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
8
John
10 de jun. de 2022
·
A estadia foi de 5 noites
The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
8
Marianne
5 de mai. de 2025
·
A estadia foi de 2 noites
I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed as soon as I pointed this out the first night. I can live with that, but it's still strange that it wasn't fixed.
I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed as soon as I pointed this out the first night. I can live with that, but it's still strange that it wasn't fixed.
8
Sharre
7 de out. de 2022
·
A estadia foi de 2 noites
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
8
Penelope
12 de jul. de 2025
·
A estadia foi de 3 noites
Beautiful building, good breakfasts. But our electricity fused 3 times and we were given a less pleasant rroom.
Beautiful building, good breakfasts. But our electricity fused 3 times and we were given a less pleasant rroom.
10
Nancy
15 de dez. de 2024
·
A estadia foi de 5 noites
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
6
Liam
13 de out. de 2023
·
A estadia foi de 7 noites
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
10
Nancy
4 de out. de 2024
·
A estadia foi de 7 noites
The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.
The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.
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Serviço
A equipe é amplamente descrita como amigável, profissional e prestativa. No entanto, vários hóspedes relatam um serviço lento ou não responsivo na recepção e uma resolução de problemas deficiente, incluindo configurações de quarto mal administradas e segurança pouco prestativa.
Avaliações dos hóspedes relacionadas
10
Debra
16 de dez. de 2024
·
A estadia foi de 3 noites
Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty
Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty
10
Alberto
27 de abr. de 2025
·
A estadia foi de 2 noites
Amazing historical place, in the heart of the Old town everything is walking distance, very nice and helpful staff!
Amazing historical place, in the heart of the Old town everything is walking distance, very nice and helpful staff!
4
Denis
4 de jan. de 2026
·
A estadia foi de 4 noites
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
10
Steffen
7 de ago. de 2025
·
A estadia foi de 5 noites
Sehr schönes Hotel, dass Personal ist sehr freundlich und hilfsbereit. Die Lage des Hauses ist unschlagbar und bildet für alle Ausflüge den perfekten Ausgangspunkt. Ich kann das Grand Hotel Krakau sehr empfehlen!
Sehr schönes Hotel, dass Personal ist sehr freundlich und hilfsbereit. Die Lage des Hauses ist unschlagbar und bildet für alle Ausflüge den perfekten Ausgangspunkt. Ich kann das Grand Hotel Krakau sehr empfehlen!
6
Gabriel
28 de out. de 2023
·
A estadia foi de 1 noite
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
10
Mats
13 de abr. de 2024
·
A estadia foi de 4 noites
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
4
Patrycja
22 de ago. de 2024
·
A estadia foi de 2 noites
The breakfast (pay extra) was very good and the staff at breakfast was great. However we booked a room for 2 adults and 2 children - 4 person. We got to the room and it had a queen bed and a twin sofa (does not open up, just a single person sofa). I tried to call front desk / the phone did not work. I went down and said this is a 3-person room. The front desk person said (no, it’s a pullout 2 person sofa). I go upstairs and check with my husband and no, it’s a twin. Go back downstairs- at this point the front desk says - yes, you are right, it’s a twin. I asked for an extra bed rollaway. They say it will be brought up. I return from being around city with kids, no bed and they tell me sorry, we don’t have any and the manager said it’s ok for us to cuddle with one of our kids!!! What does this mean?!!! We are tired so I say, ok, will it be available tomorrow and the front desk assures me yes. Tomorrow is the same exact story. I paid a good money for the hotel and they never apologized or reimbursed me for the hassle. Really lousy service, the worst I experienced in Poland where all other places were great. I am giving it 2 stars because of breakfast which was very good.
The breakfast (pay extra) was very good and the staff at breakfast was great. However we booked a room for 2 adults and 2 children - 4 person. We got to the room and it had a queen bed and a twin sofa (does not open up, just a single person sofa). I tried to call front desk / the phone did not work. I went down and said this is a 3-person room. The front desk person said (no, it’s a pullout 2 person sofa). I go upstairs and check with my husband and no, it’s a twin. Go back downstairs- at this point the front desk says - yes, you are right, it’s a twin. I asked for an extra bed rollaway. They say it will be brought up. I return from being around city with kids, no bed and they tell me sorry, we don’t have any and the manager said it’s ok for us to cuddle with one of our kids!!! What does this mean?!!! We are tired so I say, ok, will it be available tomorrow and the front desk assures me yes. Tomorrow is the same exact story. I paid a good money for the hotel and they never apologized or reimbursed me for the hassle. Really lousy service, the worst I experienced in Poland where all other places were great. I am giving it 2 stars because of breakfast which was very good.
10
Truls
8 de mar. de 2024
·
A estadia foi de 4 noites
Fantastisk betjening, ble møtt med et smil og med hjelpsomhet. Har bodd på Grand mange ganger og også feiret min kone og min 60 år’s dag her, med 30 gjester og alle var kjempe-fornøyde. Vi kommer selvfølgelig tilbake til Grand Hotel.
Fantastisk betjening, ble møtt med et smil og med hjelpsomhet. Har bodd på Grand mange ganger og også feiret min kone og min 60 år’s dag her, med 30 gjester og alle var kjempe-fornøyde. Vi kommer selvfølgelig tilbake til Grand Hotel.
10
Nancy
15 de dez. de 2024
·
A estadia foi de 5 noites
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
10
Arlene
16 de dez. de 2023
·
A estadia foi de 3 noites
Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return.
Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Excelente localização central na Cidade Velha, a uma curta distância a pé da praça principal, restaurantes e pontos turísticos. Alguns hóspedes observam ruído da rua ou de construção às vezes.
Avaliações dos hóspedes relacionadas
8
Claus Brix
3 de jan. de 2026
·
A estadia foi de 5 noites
Meget central beliggenhed i den gamle del af Krakow
Meget central beliggenhed i den gamle del af Krakow
8
Stephanie
18 de out. de 2024
·
A estadia foi de 2 noites
Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.
Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.
10
Amanda
28 de abr. de 2024
·
A estadia foi de 3 noites
Brilliant stay, location perfect. Not too noisy considering how close to the square we were. Would certainly recommend it
Brilliant stay, location perfect. Not too noisy considering how close to the square we were. Would certainly recommend it
8
Taís
18 de mai. de 2024
·
A estadia foi de 2 noites
A localização é a melhor para quem quer fazer turismo, perto de vários pontos históricos, cercado de restaurantes e lojas. O hotel fica num prédio muito bonito. Ele deve ter sido muito elegante e mantém a decoração e o jeito de antigamente. Porém acho que precisaria de uma repaginada. Atendimento muito gentil, limpeza caprichada. O café da manhã servido num buffet estava ok. Poderia ser melhor para o padrão do hotel.
A localização é a melhor para quem quer fazer turismo, perto de vários pontos históricos, cercado de restaurantes e lojas. O hotel fica num prédio muito bonito. Ele deve ter sido muito elegante e mantém a decoração e o jeito de antigamente. Porém acho que precisaria de uma repaginada. Atendimento muito gentil, limpeza caprichada. O café da manhã servido num buffet estava ok. Poderia ser melhor para o padrão do hotel.
10
Steffen
7 de ago. de 2025
·
A estadia foi de 5 noites
Sehr schönes Hotel, dass Personal ist sehr freundlich und hilfsbereit. Die Lage des Hauses ist unschlagbar und bildet für alle Ausflüge den perfekten Ausgangspunkt. Ich kann das Grand Hotel Krakau sehr empfehlen!
Sehr schönes Hotel, dass Personal ist sehr freundlich und hilfsbereit. Die Lage des Hauses ist unschlagbar und bildet für alle Ausflüge den perfekten Ausgangspunkt. Ich kann das Grand Hotel Krakau sehr empfehlen!
8
Sharre
7 de out. de 2022
·
A estadia foi de 2 noites
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
8
Claus
8 de jan. de 2026
·
A estadia foi de 5 noites
Dejligt centralt placeret i hyggeligt kvarter. Stort rummeligt værelse.
Dejligt centralt placeret i hyggeligt kvarter. Stort rummeligt værelse.
8
Britt
2 de dez. de 2025
·
A estadia foi de 3 noites
Flott beliggenhet i gamlebyen
Flott beliggenhet i gamlebyen
10
Nancy
4 de out. de 2024
·
A estadia foi de 7 noites
The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.
The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.
8
mathilde
26 de set. de 2023
·
A estadia foi de 3 noites
Idéalement situé
Idéalement situé
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Restaurante
O café da manhã é frequentemente elogiado como saboroso e farto, embora alguns tenham achado a seleção repetitiva ou o sistema de café lento. O serviço de quarto parece limitado, com horários restritos e cardápio limitado.
Avaliações dos hóspedes relacionadas
10
Tracy
2 de mai. de 2023
·
A estadia foi de 2 noites
Wonderful hotel and staff. Superb Breakfast, did not try a dinner due to a great temptation for puffier places to eat.
Wonderful hotel and staff. Superb Breakfast, did not try a dinner due to a great temptation for puffier places to eat.
10
Debra
16 de dez. de 2024
·
A estadia foi de 3 noites
Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty
Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty
10
Helena
8 de jul. de 2025
·
A estadia foi de 1 noite
Klassiskt och anrikt hotell med en känsla av gamla tidens klass. Mycket centralt beläget och trevlig personal, bra service. Sköna sängar och rymligt rum. Frukosten var nog egentligen bra men vi kom 30 minuter innan den stängde och då var det utplockat och en del saker slut. Fanns endast en långsam kaffemaskin som det blev kö till så det hade varit bra med en annan lösning för kaffeserveringen. I övrigt jättebra hotell som vi gärna vill återkomma till.
Klassiskt och anrikt hotell med en känsla av gamla tidens klass. Mycket centralt beläget och trevlig personal, bra service. Sköna sängar och rymligt rum. Frukosten var nog egentligen bra men vi kom 30 minuter innan den stängde och då var det utplockat och en del saker slut. Fanns endast en långsam kaffemaskin som det blev kö till så det hade varit bra med en annan lösning för kaffeserveringen. I övrigt jättebra hotell som vi gärna vill återkomma till.
8
Kerry
4 de jul. de 2024
·
A estadia foi de 3 noites
This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
8
Robert
17 de jun. de 2024
·
A estadia foi de 4 noites
Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
10
Samantha
8 de dez. de 2023
·
A estadia foi de 2 noites
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
4
Denis
4 de jan. de 2026
·
A estadia foi de 4 noites
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
Outre son emplacement central, mais cela ne fait pas tout, tout semble figé dans cette établissement, mais pas dans le bon sens du terme... Un accueil des plus moyen qu il puisse se faire par un receptioniste pas tres reactif (changer votre chaise de bureau visuellement c est honteux) l établissement est une enorme coque vide avec un dedale de couloir qui a du connaitre son heure de gloire il y a 30ans, la chambre est sans grand interet propre mais sans plus, l eau chaude a du mal a venir dans la sdb. Le petit dejeuner est pas a la hauteur non plus, repetitif sans trop de fraicheur, de viennoiserie ou de fruit. Le dernier jour celui ci commencer a 08h, du coup facturer sans pouvoir en bénéficier (pas tres pro) idem pour le roomservice au horaire illogique a se demander s il est reelement opérationnel En résumé on espere des prestation 5* on paye pour... mais on repart frustré d un sejour decevant
10
Mats
13 de abr. de 2024
·
A estadia foi de 4 noites
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
Mycket trevlig och hjälpsam personal. Rent, snyggt och fräscht! Utmärkt frukost!
10
Geoff
31 de ago. de 2022
·
A estadia foi de 5 noites
A welcoming and friendly hotel staff. Breakfast a bit limited but there was an option to ask which I didn't realise. A first class location within easy walking distance of most attractions. Thoroughly recommend.
A welcoming and friendly hotel staff. Breakfast a bit limited but there was an option to ask which I didn't realise. A first class location within easy walking distance of most attractions. Thoroughly recommend.
10
Trude
3 de dez. de 2025
·
A estadia foi de 3 noites
Veldig bra frokost, nydelig eggerøre og salt tilbehør. Mye godt søtt å velge mellom. Hyggelig personale.
Veldig bra frokost, nydelig eggerøre og salt tilbehør. Mye godt søtt å velge mellom. Hyggelig personale.
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8
Taís
18 de mai. de 2024
·
A estadia foi de 2 noites
A localização é a melhor para quem quer fazer turismo, perto de vários pontos históricos, cercado de restaurantes e lojas. O hotel fica num prédio muito bonito. Ele deve ter sido muito elegante e mantém a decoração e o jeito de antigamente. Porém acho que precisaria de uma repaginada. Atendimento muito gentil, limpeza caprichada. O café da manhã servido num buffet estava ok. Poderia ser melhor para o padrão do hotel.
A localização é a melhor para quem quer fazer turismo, perto de vários pontos históricos, cercado de restaurantes e lojas. O hotel fica num prédio muito bonito. Ele deve ter sido muito elegante e mantém a decoração e o jeito de antigamente. Porém acho que precisaria de uma repaginada. Atendimento muito gentil, limpeza caprichada. O café da manhã servido num buffet estava ok. Poderia ser melhor para o padrão do hotel.
6
Odd
19 de ago. de 2026
·
A estadia foi de 1 noite
Old hotel in center of old town. Moved out because of expensive rates.
Old hotel in center of old town. Moved out because of expensive rates.
8
Per Oskar
7 de ago. de 2026
·
A estadia foi de 6 noites
Dette hotellet er ok men langt i fra et fem stjerners hotell. Frokoste er grei men ikke mere en det, burde vært mere av det meste, sengene var relativt harde og vedlikeholde dårlig. Dette hotellet burde ha tre stjerner. Kommer ikke tilbake til dette hotellet
Dette hotellet er ok men langt i fra et fem stjerners hotell. Frokoste er grei men ikke mere en det, burde vært mere av det meste, sengene var relativt harde og vedlikeholde dårlig. Dette hotellet burde ha tre stjerner. Kommer ikke tilbake til dette hotellet
8
James
8 de jul. de 2026
·
A estadia foi de 5 noites
Lovely hotel, well situated about 100m from the old town square. Room was ideal but getting in and out of the bath/shower was difficult. Shower itself was fantastic. Breakfast was substantial and good and the staff would get eggs freshly made to your liking.
Lovely hotel, well situated about 100m from the old town square. Room was ideal but getting in and out of the bath/shower was difficult. Shower itself was fantastic. Breakfast was substantial and good and the staff would get eggs freshly made to your liking.
10
Yvona
23 de mai. de 2026
·
A estadia foi de 8 noites
I really enjoyed staying in the Grand Hotel in beautiful Krakow. Nice room, very helpful staff, and excellent breakfast. Location was super!
I really enjoyed staying in the Grand Hotel in beautiful Krakow. Nice room, very helpful staff, and excellent breakfast. Location was super!
Políticas da propriedade
Check-in
Check-out
De 16:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-20: 193.40072613903806USD
- 2026-09-21: 192.80920192153928USD
- 2026-09-22: 193.75613399999997USD
- 2026-09-23: 153.6066092373962USD
- 2026-09-24: 216.86016409680173USD
- 2026-09-25: 221.06648855639645USD
- 2026-09-26: 178.9024960833435USD
- 2026-09-27: 127.662543893692USD
- 2026-09-28: 152.2625461365051USD
- 2026-09-29: 167.7930439443054USD
- 2026-09-30: 145.49853064993286USD
- 2026-10-01: 140.5417403445282USD
- 2026-10-02: 148.0397773281555USD
- 2026-10-03: 145.29352735112USD
- 2026-10-04: 138.66897393717954USD
- 2026-10-05: 148.0397773281555USD
- 2026-10-06: 180.52201951986692USD
- 2026-10-07: 145.22931566802978USD
- 2026-10-08: 148.0397773281555USD
- 2026-10-09: 148.0397773281555USD
- 2026-10-10: 218.7302189360046USD
- 2026-10-11: 148.0397773281555USD
- 2026-10-12: 148.0397773281555USD
- 2026-10-13: 148.0397773281555USD
- 2026-10-14: 148.0397773281555USD
- 2026-10-15: 148.0397773281555USD
- 2026-10-16: 148.0397773281555USD
- 2026-10-17: 213.9520160074768USD
- 2026-10-18: 166.79427717929076USD
- 2026-10-19: 160.46402512609862USD
- 2026-10-20: 160.46402512609862USD
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 223.31241922256467USD
- 2026-10-24: 148.0397773281555USD
- 2026-10-25: 136.1702551438751USD
- 2026-10-26: 148.0397773281555USD
- 2026-10-27: 148.0397773281555USD
- 2026-10-28: 148.0397773281555USD
- 2026-10-29: 148.0397773281555USD
- 2026-10-30: 148.0397773281555USD
- 2026-10-31: 148.0397773281555USD
- 2026-11-01: 112.32481234007263USD
- 2026-11-02: 116.33641121882629USD
- 2026-11-03: 119.01081338699339USD
- 2026-11-04: 125.69681443391417USD
- 2026-11-05: 125.69681443391417USD
- 2026-11-06: 148.4292109958496USD
- 2026-11-07: 148.4292109958496USD
- 2026-11-08: 110.18049550341796USD
- 2026-11-09: 125.69681443391417USD
- 2026-11-10: 125.69681443391417USD
- 2026-11-11: 125.69681443391417USD
- 2026-11-12: 151.10362191101072USD
- 2026-11-13: 151.10362191101072USD
- 2026-11-14: 151.10362191101072USD
- 2026-11-15: 125.69681443391417USD
- 2026-11-16: 125.69681443391417USD
- 2026-11-17: 123.39188529309081USD
- 2026-11-18: 129.69503915881347USD
- 2026-11-19: 130.699404USD
- 2026-11-20: 148.4292109958496USD
Este alojamento disponibiliza transporte a partir do aeroporto (podem aplicar-se sobretaxas). Para organizar o transporte, os clientes devem contactar o alojamento 48 horas antes da chegada através dos dados que constam da confirmação da reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. No check-in, todos os clientes, incluindo crianças, terão de apresentar um documento de identificação válido emitido pelo governo. De acordo com a política deste alojamento, os menores de 18 anos só podem ficar alojados se estiverem acompanhados pelos pais ou por um responsável legal. Os clientes terão de fornecer um documento que ateste a relação de parentesco ou de responsável legal e uma autorização no momento da chegada.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Os clientes deverão contactar este alojamento antecipadamente para reservar estacionamento no local
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e sistema de segurança.
- Terá de efetuar uma reserva se quiser desfrutar de massagens. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é necessário automóvel para aceder ao alojamento.
O estacionamento está sujeito a restrições de altura dos veículos.
- Tarifa de pequeno-almoço buffet: 120 PLN por pessoa (valor aproximado)
- Taxa de transporte de/para o aeroporto: 160 PLN por veículo (só ida, ocupação máxima de 3) pessoas
- Tarifa de estacionamento descoberto sem assistência: 180 PLN por dia
- Estadia de animais de estimação: 100 PLN por animal, por noite
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
Serviço de transporte ao aeroporto
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Centro de negócios
Serviço de quartos
Balcão de turismo
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Balcão de turismo
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Aluguer de bicicletas
Depósito de bagagem
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Lockers Available
Atividades
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Bilhar
Caminhada
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Massagem
Tratamentos corporais
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Pequeno-almoço no quarto
Quarto para pessoas com alergia
Sala familiar
Snack Bar/Deli
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Parking (Limited)
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Internet
Wi-fi gratuito