Springbank, Wells-next-the-Sea, Norfolk

The property has many good aspects as highlighted in the description, but also some issues. When we arrived the place stank of stale water / drains. We ran the washing machine on a hot wash which seamed to improve things, but the smell never fully went away. We suspect this may be due to the damp in the kitchen wall. The "parking space" consists of an area shared with the property next door which would only be big enough if both occupants drive nothing bigger than a city car. Given the place sleeps 6, this is never going to be the case. In theory there is parking on the street, but in practice there are never any spaces available. Luckily there was nobody staying next door, otherwise parking would have been a real problem. The front two bedrooms are too small for the size of beds put in them and have insufficient sound insulation against traffic noise.

Property needs a facelift.Quite a few things didn’t work well enough. Hot tub wasn’t functional,owner didn’t respond to this,shower in main en-suite didn’t work. Less than average compared with previous rentals,but we made the most of things and enjoyed our holiday overall. Norfolk Hideways were really good and helpful and faultless but owner was unresponsive.Owners have just sold the property and didn’t respond to our claim for some recompense.

Had a lovely week at Springbank! Great property in a fab location. Been to Norfolk many times but never to Wells and will definitely be back. House was comfortable, had everything you need and close to everything. The upstairs lounge with the sun deck was perfect, and the weather was kind enough for us to enjoy it too. Added bonus hot tub! A well rested week - thanks!

Ideally situated for a family weekend away. Hot tub very popular with the teenagers! And we were lucky with the weather…