Serene Sampson - Contemporary Heritage Charm

I booked 8 properties to house conference guests. The communication process and check in were flawless. And all the houses were presented beautifully.

Great location. Comfortable and nicely fitted out house. Beds all very comfortable. Great shower pressure. While it has been designed well, there are a few minor things that could improve it but overall would recommend. A few things don't make sense for a holday rental. There are a lot of surfaces that are not smooth and therefore will trap dust and dirt. Dining table is stunning but highy impracticle due to it's textured top which catches food, dust and sleeves of clothes. Need to have cleaning cloths so that benchtops can be cleaned during stay. Shower drain in main bathroom seems to be blocked and fills up shower which overflows into bathroom. Central air in bedroom end of house is too hot for a comfortable overnight sleep on lowest setting (even though outside temp 0). Would recommend this place but would be better if managed by a different agency. We were offered an early check-in (wouldn't have even though about it if they hadn't). As we were coming into town an hour earlier than check-in we thought we would take advanatage of that and also advised them we would be checking out 3 hours early. Anyway, we were told they would be happy to accomate an early check-in for a fee (different fees quoted from 1 hour upward). Would never have considered asking until they put it out there, only to make a grab for money, Gobsmacked!

Excellent - beautifully decorated, very warm, spacious and comfortable. Wouldn't mind an extra lounge chair if I had to pick something to improve, otherwise this is a brilliant property.