Busan Songjeong The Coolest Hotel

Ocean view and balcony were amazing—listened to the waves every night. Room was clean and adequate. Safe and quiet.

Upon arrival to the hotel we were met with a nice gentleman at reception. He seemed to be the only staff in the whole hotel. We were early for check in therefore asked if we were able to have early check in and potentially use the pool while we wait for our room to become available. He advised that this was possible and he was giving this to us for free. We did however had to wait for 1 hour and come back to reception for the room key. In the meantime we were able to use the rooftop pool. When we returned to reception as advised, the man previously there had left and a new reception person was there. This person stated that our room would not be ready and therefore had to just wait until usual check in time. Once we were finally arrived into our room. The room initially appears tidy. However floor was still wet, sticky, sandy and smelt of damp. Bathroom was not cleaned, just tidied with used shampoo and soap packets left. There were no bathroom supplies such as shampoo/conditioner. We had to head to the nearest 7/11. We were left disappointed with the room and overall hotel experience. The room was not well maintained with hooks not properly fixed to the wall. Bathroom water flooding into the room, and no towel hooks inside the bathroom. There were also no other services as advertised. No hotel bar, No restaurant, No hot breakfast, No room service, No reception staff out of hours. The rooftop pool feels neglected with lack of maintenance. No food or drink allowed

Very comfortable stay including the first soft bed in Korea. Amazing view and location. Highly recommend.

일단 인테리어가 힙하고 감각적이라 첫인상은 꽤 좋았어요. 객실도 킹사이즈 침대가 들어간 트윈이라 침대 크기가 넉넉했고, 무엇보다 바다뷰가 정말 좋았어요 해운대 못지않게 뷰 하나는 마음에 들더라고요. 화장실에 샤워기 필터를 사용했는데 이건 개인적으로 잘한 것 같아요. 다만 지내면서 아쉬운 점도 꽤 있었어요. 조식은 솔직히 기대 이하라 다음에 간다면 조식은 절대 신청하지 않을 것 같아요. 카드키도 객실당 1개만 줘서 같이 다니는 경우에는 조금 불편했고요. 전체적으로 호텔인데도 곳곳에서 비용을 많이 아끼는 듯한 느낌이 들었어요. 특히 화장실이 조금 아쉬웠는데, 탱크리스 변기라 휴지를 넣으면 안 되는 구조인데도 변기 상태가 깔끔하지 않았고 물이 튀는 느낌도 있었어요. 수건도 작은 것 3장, 큰 것 2장이라 여유가 없었고요. 예쁜 인테리어와 바다뷰는 정말 좋았지만, 전체적인 객실 관리나 서비스까지 생각하면 개인적으로는 호텔이라는 이름에 비해 레지던스보다도 아쉬운 느낌이었어요. 뷰와 인테리어만 보고 선택하기에는 아쉬움이 남는 숙소였습니다.

욕실에서 정체불명의 벌레(바퀴인지 귀뚜라미인지 모를)가 나왔습니다.. 세면대쪽 콘센트 덮개가 부서져 분리돼있었습니다. 화장실 청소가 덜 된건지 정확하진 않으나 바닥에서 지린내가 나 직접 닦아낸 후에야 냄새가 줄었습니다. 객실 카펫과 침구류에 얼룩이 꽤 있었습니다. 체크인 할때부터 잡음이 있었는데(타 고객명과 혼동하여 박수와 객실혼동) 전반적으로 미흡한 부분이 많은 호텔이었네요. 예쁜 호텔인 만큼 서비스 또한 그에 부합하길 바랍니다.