Name: Sheraton Kuching Hotel
Address: 2, Distrikt Kuching, Division Kuching, MY
Price range: 119 $–130 $ per night
Rating: 8.77

Was Gäste sagen

In aktuellen Bewertungen des Sheraton Kuching Hotels loben Gäste häufig die zentrale Lage in der Nähe der Uferpromenade, die modernen, geräumigen Zimmer mit komfortablen Betten und Aussicht, das freundliche Personal sowie das beliebte Frühstück, das viele als köstlich oder fantastisch bezeichnen.

Mehrere Bewertungen erwähnen eine uneinheitliche Zimmerreinigung und Sauberkeit, darunter Handtuchmangel, abgestandene Bettwäsche, Abwasser- oder muffige Gerüche sowie gelegentliche Wartungsprobleme wie undichte Armaturen oder eine defekte Dusche. Die Servicebewertungen sind gemischt, mit Berichten über langsamen Check-in, Probleme bei der Zimmervergabe und unzureichende Kommunikation im Restaurant. Der Pool wird häufig für seine schöne Lage und den beeindruckenden Blick auf die Stadt hervorgehoben. Gäste, die empfindlich auf Ungleichmäßigkeiten reagieren, sollten vor der Buchung die aktuellen Bewertungen prüfen.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Mehrere Gäste loben die Aussicht und das Gesamterlebnis am Pool.

Ähnliche Gästebewertungen

10

Luke

22. Juli 2024

·

Aufenthalt für 3 Nächte

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.

8

Martino

5. Mai 2025

·

Aufenthalt für 4 Nächte

Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.

10

chloe

31. Okt. 2025

·

Aufenthalt für eine Nacht

The pool was lovely. Veautiful view. The hotel was clean and the staff were friendly

6

Leong

15. Juli 2024

·

Aufenthalt für 3 Nächte

Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Die Rückmeldungen sind gemischt: Mehrere Bewertungen bemängeln eine uneinheitliche Zimmerreinigung, Handtuchmangel, abgestandene Bettwäsche, Abwasser- oder muffige Gerüche sowie gelegentliche Versäumnisse bei der Reinigung. Einige Gäste fanden das Hotel sauber, aber viele wünschten sich Verbesserungen bei der Zimmerpflege.

Ähnliche Gästebewertungen

10

Luke

22. Juli 2024

·

Aufenthalt für 3 Nächte

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.

8

May

31. Okt. 2024

·

Aufenthalt für 10 Nächte

Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job.

10

chloe

31. Okt. 2025

·

Aufenthalt für eine Nacht

The pool was lovely. Veautiful view. The hotel was clean and the staff were friendly

4

Ng

14. Juli 2024

·

Aufenthalt für 3 Nächte

The hotel is not ready to receive guests. The room was shaggily done and dont supply enough towel. We have to call room service for more towel. On another occasion there were no bath towel. It dont even have masking tape or sting even asked. It is a complete disastrous stay.

8

Laura Marie

8. Dez. 2025

·

Aufenthalt für 4 Nächte

Great breakfast and location! Room cleanliness could be improved.

6

Jesmie

14. Juni 2025

·

Aufenthalt für eine Nacht

Room started to smell albeit a relatively new hotel. Hotel staff service level is extremely poor

6

Russell

26. Okt. 2025

·

Aufenthalt für 3 Nächte

Room smelt like sewage the moment we entered. Had to repack everything and moved to another room after requesting for a room change. The flush in the new room didn’t work on my third night and had to wait for the repairman around midnight. The staff and service was fantastic though, they did their best to try to make my stay comfortable. Disappointed that I couldn’t register this trip into my Marriot Bonvoy membership too

4

MAS ILLAZREEN

21. Nov. 2024

·

Aufenthalt für 3 Nächte

Bath tub was leaking, the bed linen was not fresh Moved to another room. Very inconvenient,indeed.

6

Leong

15. Juli 2024

·

Aufenthalt für 3 Nächte

Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.

6

KYOJI

17. Juni 2024

·

Aufenthalt für 4 Nächte

掃除する人がカードキーを持ち去ってしまい\u3000カードキーを再発行してもらった\u30002日目はメイクアップしてねと札を下げていたのに掃除されていなかった

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind im Allgemeinen geräumig und modern mit sehr komfortablen Betten und beeindruckender Aussicht. Einige Gäste berichteten von Wartungsproblemen wie undichten Armaturen oder einer defekten Dusche.

Ähnliche Gästebewertungen

8

Martino

5. Mai 2025

·

Aufenthalt für 4 Nächte

Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.

10

hani

27. Jan. 2026

·

Aufenthalt für 2 Nächte

Gorgeous room, the most comfortable bed, pillows and duvet. Great location. Wonderful staff especially Sheryl (something like that), who checked me in. She was very sweet and pleasant. I will definitely stay here again!

2

Jesmie

7. Aug. 2025

·

Aufenthalt für eine Nacht

Pillow was not comfortable, i had neck pain the next day for the entire day. Shower head wasn’t functioning too.

10

Erviana

6. Nov. 2025

·

Aufenthalt für 2 Nächte

Great and spacious room

10

Nai Liang Joel

23. Nov. 2025

·

Aufenthalt für 2 Nächte

Spectacular view from room on the 21st floor. Very spacious and elegant interior design. Super comfortable bed and linen.

10

Herbe

16. Sept. 2024

·

Aufenthalt für 2 Nächte

Buena ubicacion, vista y comodidad

10

Tony

8. Dez. 2023

·

Aufenthalt für eine Nacht

The view

10

Chao Yang

10. Feb. 2024

·

Aufenthalt für 2 Nächte

new hotel...

10

Yin Keow

9. Aug. 2025

·

Aufenthalt für 5 Nächte

I have not subscribed in the Breakfast option, as my work required to leave the hotel early. However, it's convenient to access to local food around the hotel, it's all walking distance. The Bed was comfortable. i sleep like baby everynight. i have spent a week in the hotel. Nothing to nitpick. Overall, its a good choice of hotel

10

Khalik

14. Apr. 2024

·

Aufenthalt für 5 Nächte

The service is great. The size of the room is moderate.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Viele Gäste loben das freundliche, hilfsbereite Team und das aufmerksame Frühstückspersonal. Einige Bewertungen erwähnen jedoch langsame Check-ins, Fehler bei der Zimmervergabe, ungenaue Empfehlungen oder unzureichende Kommunikation im Restaurant sowie eine uneinheitliche Reaktionsbereitschaft.

Ähnliche Gästebewertungen

8

Martino

5. Mai 2025

·

Aufenthalt für 4 Nächte

Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.

2

murai

13. Nov. 2024

·

Aufenthalt für eine Nacht

Check in was very very slow.

10

hani

27. Jan. 2026

·

Aufenthalt für 2 Nächte

Gorgeous room, the most comfortable bed, pillows and duvet. Great location. Wonderful staff especially Sheryl (something like that), who checked me in. She was very sweet and pleasant. I will definitely stay here again!

6

Jervis

28. Jan. 2026

·

Aufenthalt für 5 Nächte

The room wasn’t assigned as requested. The hotel extended the previous guest staying in the room requested beyond the check in time. This is the third time this has happened

10

Kai Wing

16. Juli 2024

·

Aufenthalt für 4 Nächte

Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.

10

Richard

12. Sept. 2025

·

Aufenthalt für eine Nacht

Really beautiful hotel, fantastic friendly and helpful staff. Delicious breakfast

6

Kathleen

7. Juli 2025

·

Aufenthalt für 4 Nächte

What should have been a pleasant stay was marred by an incident that could have been resolved in a minute but wasn’t. I accidentally broke a drinking glass in my room. I rang for Housekeeping to come and clear the mess. It took them 30 mins. to do so, but in the meantime they rang me to say I would be charged for breaking the glass. My understanding is that hotels treat such incidents as minor and they would absorb the cost of a broken glass. Anyway, when the cleaner came to my room he was armed with a vacuum cleaner and a plastic bag. He proceed to pick up the broken glass by hand and I told him to use a brush or he could cut himself. He then left and came back with a rag and swept up the glass with it. I thought ‘Gosh, Sheraton can’t afford a brush?” I decided to mention this incident to Customer Services. I sent them 2 emails but, to date, have not received a response. On checking out I mentioned this to the receptionist and he said that it was Sheraton’s policy to charge guests for breaking glasses. I googled this but found that it was not so. Is this a policy of Kuching Sheraton only? Also, i noticed on my first stay there the concierge and his team were most welcoming, friendly and helpful,. But on this 2nd visit I noticed they only attended to VIPs and those who pulled up in Mercs or BMWs, not those in Grab Protons. I’ll think twice about staying there again.

2

Jesmie

7. Aug. 2025

·

Aufenthalt für eine Nacht

Location is good. However service is terrible and they treat customers who booked via hotels.com as second class customers

10

Chia Hwei Celine

9. Aug. 2025

·

Aufenthalt für eine Nacht

Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further.

10

Melanie

3. Juli 2025

·

Aufenthalt für 6 Nächte

Amazing hotel with super friendly staff

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Die Lage ist ein großer Pluspunkt: zentral, mit kurzen Wegen zur Kuching Waterfront, zu Sehenswürdigkeiten und zu lokalen Restaurants.

Ähnliche Gästebewertungen

10

Luke

22. Juli 2024

·

Aufenthalt für 3 Nächte

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.

10

hani

27. Jan. 2026

·

Aufenthalt für 2 Nächte

Gorgeous room, the most comfortable bed, pillows and duvet. Great location. Wonderful staff especially Sheryl (something like that), who checked me in. She was very sweet and pleasant. I will definitely stay here again!

10

REMI

22. März 2025

·

Aufenthalt für 4 Nächte

Très bel hôtel, très pratique à deux pas du centre de la ville

10

Rebecca

3. Aug. 2025

·

Aufenthalt für 2 Nächte

Hotel is mew and near amenities. It’s safe and clean.

10

Herbe

16. Sept. 2024

·

Aufenthalt für 2 Nächte

Buena ubicacion, vista y comodidad

10

Mohamad Yusof

19. Sept. 2024

·

Aufenthalt für 3 Nächte

Near enough to waterfrong

8

Laura Marie

8. Dez. 2025

·

Aufenthalt für 4 Nächte

Great breakfast and location! Room cleanliness could be improved.

10

Wan Khairul Azmir

1. Sept. 2025

·

Aufenthalt für 2 Nächte

Nak ke mana man pon senang

10

Chia Hwei Celine

9. Aug. 2025

·

Aufenthalt für eine Nacht

Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further.

10

Yin Keow

9. Aug. 2025

·

Aufenthalt für 5 Nächte

I have not subscribed in the Breakfast option, as my work required to leave the hotel early. However, it's convenient to access to local food around the hotel, it's all walking distance. The Bed was comfortable. i sleep like baby everynight. i have spent a week in the hotel. Nothing to nitpick. Overall, its a good choice of hotel

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Frühstück erhält häufig Lob für seinen Geschmack und seine Qualität. Kleinere Probleme sind langsame Kommunikation über nicht verfügbare Artikel und ein begrenztes Angebot an Salatdressings.

Ähnliche Gästebewertungen

10

Luke

22. Juli 2024

·

Aufenthalt für 3 Nächte

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.

10

Melissa

10. Juni 2024

·

Aufenthalt für 3 Nächte

Beautiful hotel, breakfast was amazing! Staff very friendly and helpful

10

Kai Wing

16. Juli 2024

·

Aufenthalt für 4 Nächte

Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.

10

Richard

12. Sept. 2025

·

Aufenthalt für eine Nacht

Really beautiful hotel, fantastic friendly and helpful staff. Delicious breakfast

10

SHARUL AZHAR

16. Sept. 2024

·

Aufenthalt für eine Nacht

Sarapan pagi yg terbaik

8

Laura Marie

8. Dez. 2025

·

Aufenthalt für 4 Nächte

Great breakfast and location! Room cleanliness could be improved.

10

Chia Hwei Celine

9. Aug. 2025

·

Aufenthalt für eine Nacht

Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	123 $
Februar	118 $
März	124 $
April	127 $
Mai	118 $
Juni	117 $
Juli	126 $
August	138 $
September	116 $
Oktober	182 $
November	124 $
Dezember	125 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $124	19 $127	20 $127	21 $130	22 $130	23 $126	24 $126
25 $124	26 $124	27 $124	28 $124	29 $124	30 $126	31 $126

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $119	2 $119	3 $119	4 $119	5 $119	6 $119	7 $119
8 $124	9 $124	10 $124	11 $129	12 $129	13 $119	14 $119
15 $119	16 $119	17 $119	18 $120	19 $122	20 $122	21 $126
22 $123	23 $122	24 $122	25 $122	26 $122	27 $123	28 $126
29 $119	30 $119

Sheraton Kuching Hotel

Preise für Sheraton Kuching Hotel

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Deluxe-Zimmer, 2 Einzelbetten

Presidential-Suite, 1 King-Bett

Superior-Zimmer, 2 Einzelbetten, Stadtblick

Executive-Suite, 1 Schlafzimmer

Superior-Zimmer, 1 King-Bett, Stadtblick

Club-Zimmer, 2 Einzelbetten

Club-Zimmer, 1 King-Bett

Junior-Suite, 1 Schlafzimmer

Deluxe-Zimmer, 1 King-Bett

Premier-Zimmer, 1 King-Bett, Stadtblick

Gästebewertungen zu Sheraton Kuching Hotel

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten