Renaissance Honolulu Hotel & Spa
240 US$
/ noche
Promedio para noviembre
Precios para Renaissance Honolulu Hotel & Spa
Selecciona fechas para ver precios y disponibilidad
240 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Renaissance Honolulu Hotel & Spa, los precios por noche son de 229 US$ de media en el mes más barato (febrero) y de 356 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 250 US$ |
| febrero | 229 US$ |
| abril | 237 US$ |
| mayo | 237 US$ |
| octubre | 264 US$ |
| noviembre | 240 US$ |
| diciembre | 356 US$ |
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F
A
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nov · 240 US$
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Más caro: diciembre (aprox. 356 US$)
Más barato: febrero (aprox. 229 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, 2 bañeras de hidromasaje y un baño turco. Encontrarás ta...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, 2 bañeras de hidromasaje y un baño turco. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas. Con el servicio de transporte a la playa gratuito, estarás tomando el sol en un abrir y cerrar de ojos.
Servicios empresariales
Tendrás un centro de negocios, check-out exprés y tintorería a tu disposición. ¿Estás organizando un evento en Honolulú? En este hotel tienes a tu disposición 819 metros cuadrados de espacio con zona para conferencias y 4 salas de reuniones.
Comida
Cuando quieras almorzar o cenar, solo tienes que pasarte por SERA, un restaurante especializado en cocina local. El alojamiento también cuenta con una cafetería y con un servicio de habitaciones con horario limitado. Relájate con un refresco del bar junto a la piscina o de uno de los 2 bares con salón. Se ofrece un desayuno a la carta todos los días de 07:00 a 10:30 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 299 habitaciones con aire acondicionado, máquina de café espresso y televisión LCD. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha y bañera combinadas está provisto de bañera profunda y bidés. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en Renaissance Honolulu Hotel & Spa, te encontrarás en una fantástica zona de Honolulú (Ala Moana), a solo unos pasos de Ala Moana Center y a apenas 11 min a pie de Centro de Convenciones de Hawái. Además, este hotel de lujo se encuentra a 1,1 km de Ala Moana Beach Park y a 2,4 km de Waikiki Beach Walk.
Qué hay cerca
Ala Moana Center(0.1 millas)
Centro de Convenciones de Hawái(0.6 millas)
Magic Island (península)(0.6 millas)
Ala Wai Harbor(0.6 millas)
Ala Moana Beach Park(0.7 millas)
Tiendas Ward Village(0.7 millas)
Blaisdell Arena(0.9 millas)
Playa de Magic Island Lagoon(1 millas)
Museo Honolulu Academy of Arts(1.1 millas)
Straub Medical Center(1.1 millas)
Playa Duke Kahanamoku(1.3 millas)
Parque de la playa de Fort DeRussy(1.3 millas)
Honolulu Hale (ayuntamiento)(1.5 millas)
Museo de Hawái del Ejército de Estados Unidos(1.6 millas)
Centro Real de Hawái(1.6 millas)
Honolulu, Hawái (HNL - Aeropuerto Internacional Daniel K. Inouye)(7.7 millas)
Kapolei, HI (JRF-Kalaeloa)(23.2 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
1390 Kapiolani Boulevard, Ala Moana, Honolulú, Hawái, Estados Unidos
Ala Moana Center (0.1 millas)
Centro de Convenciones de Hawái (0.6 millas)
Magic Island (península) (0.6 millas)
Ala Wai Harbor (0.6 millas)
Ala Moana Beach Park (0.7 millas)
Tiendas Ward Village (0.7 millas)
Opciones de habitación
9
Suite, 1 habitación, accesible en silla de ruedas, vistas a la montaña (Tub)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 5
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
11
Suite, 1 habitación, vistas a la montaña
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
8
Habitación, 2 camas de matrimonio, vistas a la ciudad
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
14
Suite estudio, 2 camas de matrimonio, vistas al mar (Residence)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
10
Habitación, 2 camas de matrimonio, vistas a la ciudad
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
15
Suite, 1 habitación, cocina, vistas al mar (Residential Suite)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
11
Habitación, 2 camas de matrimonio, vistas parciales al mar
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Habitación, 1 cama de matrimonio grande, vistas a la ciudad
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
7
Habitación, 1 cama de matrimonio grande, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
7
Habitación, 1 cama de matrimonio grande, accesible en silla de ruedas, vistas al mar (Tub)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
11
Suite panorámica (Panoramic View)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
13
Suite estudio, 1 cama de matrimonio grande, vistas parciales al mar (Residence)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Habitación, 1 cama de matrimonio grande, notificación por teléfono o timbre, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
10
Suite, 1 habitación, cocina, vistas a la montaña (Residential Suite)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 5
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
9
Suite, 1 habitación, notificación por teléfono o timbre, vistas a la montaña (Hearing Accessible)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 5
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
13
Suite, 2 habitaciones, cocina, vistas al mar (Residential Suite)
Detalles de la oferta
2 Camas Dobles Extragrandes
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Suite Premier, 1 habitación, cocina (Premier Panoramic View, Residential)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
11
Suite estudio, 2 camas de matrimonio, vistas parciales al mar
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
8
Suite Grand, 1 habitación, cocina (Grand Panoramic View, Residential)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
12
Suite panorámica, 1 habitación, cocina (Panoramic View, Residential Suite)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
7
Suite estudio, 1 cama de matrimonio grande, vistas a la ciudad (Residence)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
11
Suite, 1 habitación, cocina, vistas parciales al mar (Residential Suite)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
14
Suite estudio Deluxe, 1 cama de matrimonio grande, vistas al mar (Residence)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
16
Suite panorámica, 2 habitaciones, cocina (Panoramic View, Residential Suite)
Detalles de la oferta
2 Camas Dobles Extragrandes
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
11
Suite estudio Grand, 1 cama de matrimonio grande, vistas al mar (Residence)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre Renaissance Honolulu Hotel & Spa
8.7
Fabuloso
Basado en 558 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Renaissance Honolulu Hotel & Spa, los huéspedes elogian el ambiente moderno y renovado, la conveniente ubicación cerca de Ala Moana y las excelentes instalaciones, como el spa, la piscina y el gimnasio. Sin embargo, los comentarios también suelen mencionar la inconsistencia en el servicio, algunos problemas con las facturas y precios elevados, a veces con un servicio lento en los restaurantes.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Renaissance Honolulu Hotel & Spa, los huéspedes elogian el ambiente moderno y renovado, la conveniente ubicación cerca de Ala Moana y las excelentes instalaciones, como el spa, la piscina y el gimnasio. Sin embargo, los comentarios también suelen mencionar la inconsistencia en el servicio, algunos problemas con las facturas y precios elevados, a veces con un servicio lento en los restaurantes.
Las habitaciones ofrecen distribuciones cómodas y, en algunos casos, amplias ventanas o vistas, aunque algunos huéspedes señalan que son algo pequeñas, que la presión del agua en la ducha es débil, que faltan teléfonos o microondas en la habitación y algunos problemas ocasionales con los dispositivos, como televisores que no funcionan. Para muchas estancias, la limpieza se percibe como nueva y impecable, pero el servicio de limpieza puede ser inconsistente, con servicios omitidos y falta de reposición de toallas, vasos y artículos de aseo. Esperar servicio de valet parking a un precio diario elevado, un servicio de transporte gratuito a Waikiki y una capacidad limitada de lavandería autoservicio. Ideal para viajeros que buscan una base elegante y cómoda y pueden tolerar algunos fallos operativos.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las instalaciones impresionan a muchos con un gimnasio bien equipado, un spa popular, una agradable área de piscina y un servicio de transporte a Waikiki. Hay algunas desventajas, como el valet parking obligatorio con tarifas diarias elevadas y la capacidad limitada de lavandería autoservicio; algunos mencionaron también algunos problemas de mantenimiento en el spa.
Reseñas de huéspedes relacionadas
10
Andrew
7 jun 2024
·
Se alojó 3 noches
Everyone was very nice and welcoming. Hotel is new and the amenities were amazing. Free shuttle every hour was pretty convenient too. Special shout out to the valet boys, they hustle!
Everyone was very nice and welcoming. Hotel is new and the amenities were amazing. Free shuttle every hour was pretty convenient too. Special shout out to the valet boys, they hustle!
10
deborah
24 mar 2025
·
Se alojó 8 noches
Excellent hotel. New and modern. Had an excellent gym. You could walk to the mall or the gym easily. Would stay again.
Excellent hotel. New and modern. Had an excellent gym. You could walk to the mall or the gym easily. Would stay again.
8
Isabel
30 ene 2025
·
Se alojó 4 noches
Property is new, clean, modern, and very comfortable. Spa, gym, and pool areas are fantastic! Close to Ala Moana mall and Ala Moana beach which is nice and not anywhere as crowded as Waikiki. Major issue is service and room cleaning - there seems to be a lack of communication and standard procedures from management, so lots of confusion amongst staff (different people having different answers for things). A few issues: - Trying to book spa treatments ahead of arrival via phone was very difficult. Booking online is fine, but I had a few questions regarding party size and applying expedia discounts that they could not answer over the phone. You cannot book spa treatments by calling the spa, they told me you need to do it through Concierge, but when I called the front desk they did not know where to direct me. Very disorganized and unhelpful. - Quality of front desk staff is hit or miss. Again, I think management needs to do more training and have more standard procedures for everything including breakfast vouchers, resort fee allowances, etc. - There doesn't seem to be a good understanding of all the different promotions/credits/vouchers between the hotel, restaurant staff, spa staff. - Room cleaning service is not thorough in terms of replenishing items. While the cleaning is fine itself, there would be shortage of towels, or random things missing day to day (lotion, paper cups for coffee, etc). There was one day where we didn't receive any service at all.
Property is new, clean, modern, and very comfortable. Spa, gym, and pool areas are fantastic! Close to Ala Moana mall and Ala Moana beach which is nice and not anywhere as crowded as Waikiki. Major issue is service and room cleaning - there seems to be a lack of communication and standard procedures from management, so lots of confusion amongst staff (different people having different answers for things). A few issues: - Trying to book spa treatments ahead of arrival via phone was very difficult. Booking online is fine, but I had a few questions regarding party size and applying expedia discounts that they could not answer over the phone. You cannot book spa treatments by calling the spa, they told me you need to do it through Concierge, but when I called the front desk they did not know where to direct me. Very disorganized and unhelpful. - Quality of front desk staff is hit or miss. Again, I think management needs to do more training and have more standard procedures for everything including breakfast vouchers, resort fee allowances, etc. - There doesn't seem to be a good understanding of all the different promotions/credits/vouchers between the hotel, restaurant staff, spa staff. - Room cleaning service is not thorough in terms of replenishing items. While the cleaning is fine itself, there would be shortage of towels, or random things missing day to day (lotion, paper cups for coffee, etc). There was one day where we didn't receive any service at all.
10
Ryan
15 abr 2025
·
Se alojó 5 noches
Our stay was phenomenal and staff is friendly. Just a heads up that valet is the only thing they offer and it’s $59 tax a day. I will say it is worth the money but be sure to clear it how the charges will be made upon check in.
Our stay was phenomenal and staff is friendly. Just a heads up that valet is the only thing they offer and it’s $59 tax a day. I will say it is worth the money but be sure to clear it how the charges will be made upon check in.
8
KARILYN
1 dic 2024
·
Se alojó 1 noche
Place was beautiful. Spa was broken
Place was beautiful. Spa was broken
10
Aziza
1 mar 2025
·
Se alojó 7 noches
The pool area was great, lots of room to relax. I visited the spa for a massage. They have an ice bath, hot tub, sauna and steamroom all were very relaxing. They had 2 restaurants but the food was the same option everyday hoping this changes. The cafe was nice for a latte and a quick snack. The gym is one of the most well equipped gyms i have ever seem.
The pool area was great, lots of room to relax. I visited the spa for a massage. They have an ice bath, hot tub, sauna and steamroom all were very relaxing. They had 2 restaurants but the food was the same option everyday hoping this changes. The cafe was nice for a latte and a quick snack. The gym is one of the most well equipped gyms i have ever seem.
10
Thomas
9 may 2024
·
Se alojó 4 noches
Great new location off Kapiolani. Beautiful amenities and facilities, and great eateries attached to the hotel. Staff are friendly and amazing, and they offered a free shuttle into Waikiki that ran every hour which was nice to be able to get into town. Will be staying here again in the future!
Great new location off Kapiolani. Beautiful amenities and facilities, and great eateries attached to the hotel. Staff are friendly and amazing, and they offered a free shuttle into Waikiki that ran every hour which was nice to be able to get into town. Will be staying here again in the future!
10
Diane
10 mar 2025
·
Se alojó 4 noches
I enjoyed the pool and hot tub every night along with the poolside bar. The location is perfect for walking or a short drive to local restaurants and shopping.
I enjoyed the pool and hot tub every night along with the poolside bar. The location is perfect for walking or a short drive to local restaurants and shopping.
10
Josiane Ceron
8 jun 2025
·
Se alojó 4 noches
Great stay. New property, well located and close to the tourist area of Waikiki, vallet staff super nice. The spa is also amazing, me and my family had one of the greatest massages ever.
Great stay. New property, well located and close to the tourist area of Waikiki, vallet staff super nice. The spa is also amazing, me and my family had one of the greatest massages ever.
8
Melissa
26 jul 2025
·
Se alojó 7 noches
A very good stay. Staff were professional. Tried to get a room upgrade as Expedia said that I could being a gold member. But an upgrade to a suite would add more charges. Shopping area around the hotel was great. Walking distance. Only main issue is that laundry room was so small for such a big hotel. Only 2 washer and 2 dryer. Had to wait long time to do laundry. Valet parking was good and bit pricey but better than looking for parking around that area.
A very good stay. Staff were professional. Tried to get a room upgrade as Expedia said that I could being a gold member. But an upgrade to a suite would add more charges. Shopping area around the hotel was great. Walking distance. Only main issue is that laundry room was so small for such a big hotel. Only 2 washer and 2 dryer. Had to wait long time to do laundry. Valet parking was good and bit pricey but better than looking for parking around that area.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos describen el hotel como nuevo y limpio, pero el servicio de limpieza es inconsistente, con servicios omitidos y una reposición deficiente de elementos básicos como toallas y vasos; algunos mencionan polvo, olores o cristalería sucia.
Reseñas de huéspedes relacionadas
2
Kyoungtae
8 dic 2025
·
Se alojó 1 noche
All the negative reviews about this place turned out to be true. The room was extremely dirty, and there was a very strong smell of dog urine and feces throughout the space. The female front desk staff member who checked us in (I didn’t catch her name) was also quite unfriendly. This hotel absolutely does not deserve a 5-star reputation. I would not recommend staying here.
All the negative reviews about this place turned out to be true. The room was extremely dirty, and there was a very strong smell of dog urine and feces throughout the space. The female front desk staff member who checked us in (I didn’t catch her name) was also quite unfriendly. This hotel absolutely does not deserve a 5-star reputation. I would not recommend staying here.
6
Donna
8 oct 2024
·
Se alojó 3 noches
Location was great as far as shopping with Ala Moana Center across the street and many walkable restaurants; but also many homelessness nearby. Unfortunately I don’t think you can get away from that in the area. Overall hotel was good with a nice Mediterranean restaurant on site and beautiful pool. My one complaint was with housekeeping. Cups for coffee did not get replaced during the 3 nights we stayed and the water glasses were not clean. They were wiped down from the previous guest as evidenced by the smell and smear marks. It’s the little things that count. However, staff were all great and made our stay enjoyable.
Location was great as far as shopping with Ala Moana Center across the street and many walkable restaurants; but also many homelessness nearby. Unfortunately I don’t think you can get away from that in the area. Overall hotel was good with a nice Mediterranean restaurant on site and beautiful pool. My one complaint was with housekeeping. Cups for coffee did not get replaced during the 3 nights we stayed and the water glasses were not clean. They were wiped down from the previous guest as evidenced by the smell and smear marks. It’s the little things that count. However, staff were all great and made our stay enjoyable.
8
Venkatesh Raghupathy
4 ene 2025
·
Se alojó 5 noches
Things i like about this hotel is room is big and clean and newly built and view from the room was good and really enjoyed the fireworks view from the hotel which was the hallmark. The second best thing is the fitness center huge and valet service was good and quick. What turned me off was house keeping and maintenance which needs lot of improvement, they don't have a set time they come either very early in the morning or very late in the evening and forgot to refill the coffee bar, towels were reduced from 4 -> 3 -> 2 during our duration of stay total mess , cafe and laundry must be improved as well , laundry has only 2 units for such a large hotel. Location of hotel is nt a desirable location for walking. I have given a generous 4 starts for this hotel. In comparison Waikiki beachcomber a 3 star hotel was sensational in all aspects of things a truly 5 start experience there.
Things i like about this hotel is room is big and clean and newly built and view from the room was good and really enjoyed the fireworks view from the hotel which was the hallmark. The second best thing is the fitness center huge and valet service was good and quick. What turned me off was house keeping and maintenance which needs lot of improvement, they don't have a set time they come either very early in the morning or very late in the evening and forgot to refill the coffee bar, towels were reduced from 4 -> 3 -> 2 during our duration of stay total mess , cafe and laundry must be improved as well , laundry has only 2 units for such a large hotel. Location of hotel is nt a desirable location for walking. I have given a generous 4 starts for this hotel. In comparison Waikiki beachcomber a 3 star hotel was sensational in all aspects of things a truly 5 start experience there.
10
sungho
26 dic 2025
·
Se alojó 4 noches
Clean room with awesome staffs
Clean room with awesome staffs
2
Michael
11 sept 2025
·
Se alojó 9 noches
The suite was modern, clean, and had a great view, but the service and billing were frustrating. Housekeeping skipped our room for several days despite repeated requests for towels and basic cleaning. Only after I emailed Marriott corporate did daily service finally begin for the last part of our 9-night stay. Worse, we were hit with incorrect charges every day, including a $65 valet fee even though we never used valet and nightly “food credit” charges that should have been complimentary. My husband had to go to the front desk three nights in a row after 9 p.m. to have these removed. The property itself is beautiful and well located, but the constant billing mistakes and lack of response until we escalated made the trip far less relaxing. Double-check your folio and credit-card statements before you leave.
The suite was modern, clean, and had a great view, but the service and billing were frustrating. Housekeeping skipped our room for several days despite repeated requests for towels and basic cleaning. Only after I emailed Marriott corporate did daily service finally begin for the last part of our 9-night stay. Worse, we were hit with incorrect charges every day, including a $65 valet fee even though we never used valet and nightly “food credit” charges that should have been complimentary. My husband had to go to the front desk three nights in a row after 9 p.m. to have these removed. The property itself is beautiful and well located, but the constant billing mistakes and lack of response until we escalated made the trip far less relaxing. Double-check your folio and credit-card statements before you leave.
6
Takahiro
19 sept 2024
·
Se alojó 5 noches
Stayed 5 days but linen was not changed. Glasses and coffee cups were not cleaned. Difficult to book the restaurant at the hotel through their QR code as we don’t know which time slots are available at booking. I understand later that we know the availabilities if we use external booking service like OpenTable. Hotel itself is clean but the service level is low.
Stayed 5 days but linen was not changed. Glasses and coffee cups were not cleaned. Difficult to book the restaurant at the hotel through their QR code as we don’t know which time slots are available at booking. I understand later that we know the availabilities if we use external booking service like OpenTable. Hotel itself is clean but the service level is low.
6
Tyeka
17 abr 2025
·
Se alojó 3 noches
The hotel was nice but noone ever answered the phone ever and the room they assigned me had a huge coffee stain on the rug and it was extremely expensive but on the plus side it was on of the most modern places on the island
The hotel was nice but noone ever answered the phone ever and the room they assigned me had a huge coffee stain on the rug and it was extremely expensive but on the plus side it was on of the most modern places on the island
4
HENRY
30 dic 2024
·
Se alojó 4 noches
Seems under staffed. Two nights of the stay our room was not cleaned. In room phone didn’t work, and had to actually call with my phone to the 800# to connect to front desk. Had to remind them twice for towels and toilet paper.
Seems under staffed. Two nights of the stay our room was not cleaned. In room phone didn’t work, and had to actually call with my phone to the 800# to connect to front desk. Had to remind them twice for towels and toilet paper.
8
shamaneen
8 ago 2024
·
Se alojó 8 noches
It’s a 4 star instead of 5! I didn’t see the wow factor. Room was very dusty. I developed rashes on my arm I don’t know if it was from the dust or washing my clothes in the washer and dryer or from the dog dander.I thought no animals were allowed and saw 2 dogs. I’m highly allergic to dog dander.
It’s a 4 star instead of 5! I didn’t see the wow factor. Room was very dusty. I developed rashes on my arm I don’t know if it was from the dust or washing my clothes in the washer and dryer or from the dog dander.I thought no animals were allowed and saw 2 dogs. I’m highly allergic to dog dander.
10
Rebecca
14 abr 2025
·
Se alojó 4 noches
The hotel was very clean. The people were friendly. I have no complaints. I was extremely happy when I walked in the door. I definitely will stay with them again
The hotel was very clean. The people were friendly. I have no complaints. I was extremely happy when I walked in the door. I definitely will stay with them again
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son cómodas y contemporáneas, y algunas ofrecen distribuciones espaciosas y vistas. Algunos huéspedes informan que las habitaciones son más pequeñas, que la presión del agua en la ducha es débil, que no hay microondas o teléfonos en la habitación y algunos problemas ocasionales con los dispositivos en la habitación.
Reseñas de huéspedes relacionadas
6
Susan
26 ene 2025
·
Se alojó 2 noches
The location was good The hotel itself was a little disappointing. There was no phone in the room to communicate with front desk or services. To order room service, I had to dial from my phone and food not only didn't come in 30 minutes as promised but 90 minutes later. The burger that I ordered was cold and my orange juice and mayonnaise was not delivered with the food but did come 30 minutes later. I was not able to eat much of the burger since it was cold although the fries were nice and hot.
The location was good The hotel itself was a little disappointing. There was no phone in the room to communicate with front desk or services. To order room service, I had to dial from my phone and food not only didn't come in 30 minutes as promised but 90 minutes later. The burger that I ordered was cold and my orange juice and mayonnaise was not delivered with the food but did come 30 minutes later. I was not able to eat much of the burger since it was cold although the fries were nice and hot.
8
jeannie
5 oct 2024
·
Se alojó 2 noches
Brand new hotel. Very clean. The front desk staff that I dealt with aren’t very friendly or approachable. Seemed like they weren’t happy to be there. So a bad first impression walking into the hotel on check in. The water pressure in my room was also very weak. Took longer than usual to shower in order to wash off the soap and shampoo due to the low pressure. 2/3 showers in the women spa facility was also broken. Overall, hotel was clean and located in a very convenient location. 20 mins walk to beach. Besides the front desk staff, everyone else seemed friendly.
Brand new hotel. Very clean. The front desk staff that I dealt with aren’t very friendly or approachable. Seemed like they weren’t happy to be there. So a bad first impression walking into the hotel on check in. The water pressure in my room was also very weak. Took longer than usual to shower in order to wash off the soap and shampoo due to the low pressure. 2/3 showers in the women spa facility was also broken. Overall, hotel was clean and located in a very convenient location. 20 mins walk to beach. Besides the front desk staff, everyone else seemed friendly.
6
Erlene
27 jul 2024
·
Se alojó 1 noche
The sliding window is absolutely insane and huge accident waiting to happen. Praying they make modifications to them all. Other than that, stay is nice. Good sized rooms, clean and new!
The sliding window is absolutely insane and huge accident waiting to happen. Praying they make modifications to them all. Other than that, stay is nice. Good sized rooms, clean and new!
10
Richard
14 sept 2025
·
Se alojó 1 noche
It was Avery nice hotel. Comfortable rooms and beds. Would stay here again.
It was Avery nice hotel. Comfortable rooms and beds. Would stay here again.
10
Diana Laura Chavez
16 jul 2024
·
Se alojó 7 noches
I loved it it’s beautiful everything is new super clean the rooms are beautiful with the big windows the pool is so nice I loved everything
I loved it it’s beautiful everything is new super clean the rooms are beautiful with the big windows the pool is so nice I loved everything
4
Zachery
17 may 2025
·
Se alojó 3 noches
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
10
Yujin
14 abr 2025
·
Se alojó 1 noche
new hotel, very clean and neat, spacious rooms, quiet, great for families
new hotel, very clean and neat, spacious rooms, quiet, great for families
6
Holly
24 nov 2025
·
Se alojó 5 noches
Great staff. Room is a bit small. Lobby by elevator smells. Fancy toilet with bidet was not comfortable.
Great staff. Room is a bit small. Lobby by elevator smells. Fancy toilet with bidet was not comfortable.
10
April
30 oct 2024
·
Se alojó 1 noche
I received an unexpected upgrade to a king suite room with an ocean view. It was comfortable, clean and very fancy!
I received an unexpected upgrade to a king suite room with an ocean view. It was comfortable, clean and very fancy!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable y complaciente, pero el servicio en general es inconsistente: registro lento o difícil, teléfonos que no se contestan, confusión en la conserjería, omisión del servicio de limpieza y errores de facturación o tarifas poco claras aparecen en varias reseñas.
Reseñas de huéspedes relacionadas
10
Andrew
7 jun 2024
·
Se alojó 3 noches
Everyone was very nice and welcoming. Hotel is new and the amenities were amazing. Free shuttle every hour was pretty convenient too. Special shout out to the valet boys, they hustle!
Everyone was very nice and welcoming. Hotel is new and the amenities were amazing. Free shuttle every hour was pretty convenient too. Special shout out to the valet boys, they hustle!
6
Masaru
17 feb 2025
·
Se alojó 1 noche
Check-in was poor and took a very long time.
Check-in was poor and took a very long time.
4
Delia
1 feb 2025
·
Se alojó 4 noches
The property is new and nice. Very close to Ala Moana mall. But sadly the front desk staff are rude and not very friendly. They are not accommodating at all. It’s hard to get connected to in room dining and sometimes you have to call for housekeeping. I wouldn’t go back to this property because of the front desk staff.
The property is new and nice. Very close to Ala Moana mall. But sadly the front desk staff are rude and not very friendly. They are not accommodating at all. It’s hard to get connected to in room dining and sometimes you have to call for housekeeping. I wouldn’t go back to this property because of the front desk staff.
2
Michael
11 sept 2025
·
Se alojó 9 noches
The suite was modern, clean, and had a great view, but the service and billing were frustrating. Housekeeping skipped our room for several days despite repeated requests for towels and basic cleaning. Only after I emailed Marriott corporate did daily service finally begin for the last part of our 9-night stay. Worse, we were hit with incorrect charges every day, including a $65 valet fee even though we never used valet and nightly “food credit” charges that should have been complimentary. My husband had to go to the front desk three nights in a row after 9 p.m. to have these removed. The property itself is beautiful and well located, but the constant billing mistakes and lack of response until we escalated made the trip far less relaxing. Double-check your folio and credit-card statements before you leave.
The suite was modern, clean, and had a great view, but the service and billing were frustrating. Housekeeping skipped our room for several days despite repeated requests for towels and basic cleaning. Only after I emailed Marriott corporate did daily service finally begin for the last part of our 9-night stay. Worse, we were hit with incorrect charges every day, including a $65 valet fee even though we never used valet and nightly “food credit” charges that should have been complimentary. My husband had to go to the front desk three nights in a row after 9 p.m. to have these removed. The property itself is beautiful and well located, but the constant billing mistakes and lack of response until we escalated made the trip far less relaxing. Double-check your folio and credit-card statements before you leave.
4
Zachery
17 may 2025
·
Se alojó 3 noches
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
10
Luke
22 ago 2024
·
Se alojó 10 noches
Staff were incredibly friendly and helpful. They were able to accommodate both early check in and late check out for us. Very short walk to Ala Moana shopping centre which was convenient. Enjoyed our stay. Highly recommend.
Staff were incredibly friendly and helpful. They were able to accommodate both early check in and late check out for us. Very short walk to Ala Moana shopping centre which was convenient. Enjoyed our stay. Highly recommend.
6
MARIA
12 dic 2025
·
Se alojó 10 noches
i was not happy with the way they trade. they took $400 USD off my credit card as a holding fee. also they charged us $900USD extra to put us in a suite because Inwas sick. i feel they took advantage of us and ripped us off. hotel was nice and clean though great location
i was not happy with the way they trade. they took $400 USD off my credit card as a holding fee. also they charged us $900USD extra to put us in a suite because Inwas sick. i feel they took advantage of us and ripped us off. hotel was nice and clean though great location
2
Baldwin
30 dic 2024
·
Se alojó 2 noches
The property was clearly understaffed, though no fault of the staff. Additionally, the staff was clearly poorly trained at their position. The concierge mumbled their explanations, the bellhop was doubling as the valet, and our rooms weren’t ready for more than 2 hours after our check in time. The restaurant was closed at night for lack of staff with no previous warning, and the front of house for the restaurant was doubling as bus boys in the morning. When we called the concierge to get our luggage after checking in, no one answered until the phone just went to a busy signal and we had to just wait and repeatedly try again until we were able to get our luggage delivered to our room. Literally the worst service I’ve had with any hotel in my entire 40 years of life. I’m sure these things would change when properly staffed or maybe outside the holiday season, but this was my experience and it was HORRIBLE. I could not recommend this to anyone.
The property was clearly understaffed, though no fault of the staff. Additionally, the staff was clearly poorly trained at their position. The concierge mumbled their explanations, the bellhop was doubling as the valet, and our rooms weren’t ready for more than 2 hours after our check in time. The restaurant was closed at night for lack of staff with no previous warning, and the front of house for the restaurant was doubling as bus boys in the morning. When we called the concierge to get our luggage after checking in, no one answered until the phone just went to a busy signal and we had to just wait and repeatedly try again until we were able to get our luggage delivered to our room. Literally the worst service I’ve had with any hotel in my entire 40 years of life. I’m sure these things would change when properly staffed or maybe outside the holiday season, but this was my experience and it was HORRIBLE. I could not recommend this to anyone.
10
Eric
13 nov 2025
·
Se alojó 7 noches
The staff was amazing! Especially Budi he helped us get checked in even afer my husband lost his wallet. Bruce the bartender at the Sway Bar was absolutely amazing! Rooms were clean and tidy.
The staff was amazing! Especially Budi he helped us get checked in even afer my husband lost his wallet. Bruce the bartender at the Sway Bar was absolutely amazing! Rooms were clean and tidy.
8
Shawn
10 may 2025
·
Se alojó 3 noches
Our stay was pretty good. There were two problems. One was that I had called to ask about a shuttle service from the airport. They told me they had one. They do have a shuttle service but not to or from the airport and they charge for the shuttle service every day whether you use it or not. The second issue is hidden charges. This hotel has a lot of hidden charges.
Our stay was pretty good. There were two problems. One was that I had called to ask about a shuttle service from the airport. They told me they had one. They do have a shuttle service but not to or from the airport and they charge for the shuttle service every day whether you use it or not. The second issue is hidden charges. This hotel has a lot of hidden charges.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación conveniente cerca de Ala Moana Center, a unos 10–15 minutos a pie de la playa y con servicio de transporte a Waikiki. Algunos señalan que la zona inmediata se ve algo deteriorada y mencionan la presencia de personas sin hogar.
Reseñas de huéspedes relacionadas
10
ANTOLIN
28 may 2025
·
Se alojó 6 noches
Great location.
Great location.
10
Cornelious
3 ago 2025
·
Se alojó 4 noches
Newer hotel and is very close to the shopping areas. Also about a 15 minute walk to the beach.
Newer hotel and is very close to the shopping areas. Also about a 15 minute walk to the beach.
10
Luke
22 ago 2024
·
Se alojó 10 noches
Staff were incredibly friendly and helpful. They were able to accommodate both early check in and late check out for us. Very short walk to Ala Moana shopping centre which was convenient. Enjoyed our stay. Highly recommend.
Staff were incredibly friendly and helpful. They were able to accommodate both early check in and late check out for us. Very short walk to Ala Moana shopping centre which was convenient. Enjoyed our stay. Highly recommend.
10
Joelle
29 mar 2025
·
Se alojó 2 noches
Quiet location just outside business of Waikiki area. Easy walk to great mall and beach
Quiet location just outside business of Waikiki area. Easy walk to great mall and beach
8
eileen
15 jun 2024
·
Se alojó 3 noches
Great location across from Ala Moana mall. Beautiful modern new hotel. Rooms are good sized. Amenities was one of the best features. Will definately stay again.
Great location across from Ala Moana mall. Beautiful modern new hotel. Rooms are good sized. Amenities was one of the best features. Will definately stay again.
8
Saeri
11 ene 2025
·
Se alojó 3 noches
I stayed at the Renaissance Hotel for 3 nights and 4 days. While the hotel is new and very clean, the space felt quite small, including the lobby, and there was only one dining option available. The Lamill Coffee shop only offered to-go options, which was a bit inconvenient. The surrounding area near the convention center didn’t feel very safe for walking, with a couple of questionable bars nearby. We ended up taking an Uber every day to Waikiki (about a 10-minute drive) to enjoy our time there. The pool was also disappointing—very small and crowded. It seemed to be shared with an adjacent residential building, and there were way too many kids running around and making noise. We went to the 8th floor (where the pool is) once and never went back. The front desk calls it the “Magic Floor,” but it felt far from magical. I don’t think I would stay here again. Despite the quieter location, I learned a valuable lesson: in Hawaii, nothing beats staying at a hotel right by the ocean, even if it’s crowded. Next time, I’ll definitely opt for a beachfront hotel in Waikiki instead.
I stayed at the Renaissance Hotel for 3 nights and 4 days. While the hotel is new and very clean, the space felt quite small, including the lobby, and there was only one dining option available. The Lamill Coffee shop only offered to-go options, which was a bit inconvenient. The surrounding area near the convention center didn’t feel very safe for walking, with a couple of questionable bars nearby. We ended up taking an Uber every day to Waikiki (about a 10-minute drive) to enjoy our time there. The pool was also disappointing—very small and crowded. It seemed to be shared with an adjacent residential building, and there were way too many kids running around and making noise. We went to the 8th floor (where the pool is) once and never went back. The front desk calls it the “Magic Floor,” but it felt far from magical. I don’t think I would stay here again. Despite the quieter location, I learned a valuable lesson: in Hawaii, nothing beats staying at a hotel right by the ocean, even if it’s crowded. Next time, I’ll definitely opt for a beachfront hotel in Waikiki instead.
10
Brian
20 feb 2025
·
Se alojó 3 noches
Beautiful view and a great convenient location
Beautiful view and a great convenient location
10
Mieko
6 ago 2025
·
Se alojó 4 noches
Close to every where. Very convenient.
Close to every where. Very convenient.
8
Michael
20 sept 2025
·
Se alojó 9 noches
All fine except breakfast, one day 20min waiting while half of the restaurant is empty, why? Very new and comfy, very friendly personnel Excellent location next to Ala Moana, good amenities and services Enjoyed a lot, recommended. Valet parking is 50/day, that is far too expensive!
All fine except breakfast, one day 20min waiting while half of the restaurant is empty, why? Very new and comfy, very friendly personnel Excellent location next to Ala Moana, good amenities and services Enjoyed a lot, recommended. Valet parking is 50/day, that is far too expensive!
10
Gilbert
13 may 2025
·
Se alojó 1 noche
I love the location. It's literally across from Ala Moana mall. There's a ton of dining options nearby that's just within walking distance. I actually really like the fact that it's the only hotel located outside of Waikiki, though they do have a shuttle service that takes you directly into Waikiki.
I love the location. It's literally across from Ala Moana mall. There's a ton of dining options nearby that's just within walking distance. I actually really like the fact that it's the only hotel located outside of Waikiki, though they do have a shuttle service that takes you directly into Waikiki.
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Comida
El restaurante del hotel, incluido Mara, recibe elogios por su sabor y sus porciones, pero los precios son elevados y el servicio puede ser lento o inconsistente, especialmente en el desayuno y en el servicio a la habitación. Los menús a veces se sienten limitados; el café es principalmente para llevar; el bar no tiene cerveza sin alcohol.
Reseñas de huéspedes relacionadas
6
Susan
26 ene 2025
·
Se alojó 2 noches
The location was good The hotel itself was a little disappointing. There was no phone in the room to communicate with front desk or services. To order room service, I had to dial from my phone and food not only didn't come in 30 minutes as promised but 90 minutes later. The burger that I ordered was cold and my orange juice and mayonnaise was not delivered with the food but did come 30 minutes later. I was not able to eat much of the burger since it was cold although the fries were nice and hot.
The location was good The hotel itself was a little disappointing. There was no phone in the room to communicate with front desk or services. To order room service, I had to dial from my phone and food not only didn't come in 30 minutes as promised but 90 minutes later. The burger that I ordered was cold and my orange juice and mayonnaise was not delivered with the food but did come 30 minutes later. I was not able to eat much of the burger since it was cold although the fries were nice and hot.
8
Deborah
5 nov 2025
·
Se alojó 6 noches
No alcohol-free beer options at the bar
No alcohol-free beer options at the bar
10
Christopher R Perales
25 ago 2025
·
Se alojó 3 noches
This property had a lot to offer around it, including an outdoor shopping center and Magic Island which are both just about a 15 minute walk. Food at the hotel restaurant is amazing, and does come with decent portions but at a cost. As part of my package you do get a $48 per day to use towards drinks or meals and access to a go pro and other amenities.
This property had a lot to offer around it, including an outdoor shopping center and Magic Island which are both just about a 15 minute walk. Food at the hotel restaurant is amazing, and does come with decent portions but at a cost. As part of my package you do get a $48 per day to use towards drinks or meals and access to a go pro and other amenities.
10
Beth
18 dic 2024
·
Se alojó 4 noches
Amazing stay! Mara is some of the best dining I have ever experienced in my life time! Next time we are in Hawai’i we will be back.
Amazing stay! Mara is some of the best dining I have ever experienced in my life time! Next time we are in Hawai’i we will be back.
8
Lisa
28 feb 2025
·
Se alojó 7 noches
Property is newer, good condition and felt clean. Stayed for 7 nights in a bedroom suite. Plenty of space for hanging out and had a desk to work from. Very close to Walmart and Target and made it easier to grab things when you needed. Operationally, I think the property still has kinks to work through as it relates to snack/bar being open as posted hours in pool area. The restaurant and in room delivery is slow for service.
Property is newer, good condition and felt clean. Stayed for 7 nights in a bedroom suite. Plenty of space for hanging out and had a desk to work from. Very close to Walmart and Target and made it easier to grab things when you needed. Operationally, I think the property still has kinks to work through as it relates to snack/bar being open as posted hours in pool area. The restaurant and in room delivery is slow for service.
4
Zachery
17 may 2025
·
Se alojó 3 noches
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
10
Yashieka
24 ene 2025
·
Se alojó 4 noches
Hotel wqs awesome. The customer service was great. Food and drink options at the hotel was small but delicious. It's close to other restaurants and shopping
Hotel wqs awesome. The customer service was great. Food and drink options at the hotel was small but delicious. It's close to other restaurants and shopping
6
Shirley
1 jun 2025
·
Se alojó 7 noches
The hotel was very new, and fresh in appearance but the only down fall being the extremely expensive restaurant. Breakfast was very nice but hit and miss what you actually received. You had to phone your Breakfast through every morning, even though we ate the same every day. Overall had a pleasant and comfortable stay. 8 out of 10.
The hotel was very new, and fresh in appearance but the only down fall being the extremely expensive restaurant. Breakfast was very nice but hit and miss what you actually received. You had to phone your Breakfast through every morning, even though we ate the same every day. Overall had a pleasant and comfortable stay. 8 out of 10.
10
Jamie
5 ene 2025
·
Se alojó 1 noche
I enjoyed the pool area and the cleanliness of the hotel. I also loved Mara Mediterranean restaurant! Great food an and friendly staff.
I enjoyed the pool area and the cleanliness of the hotel. I also loved Mara Mediterranean restaurant! Great food an and friendly staff.
8
Saeri
11 ene 2025
·
Se alojó 3 noches
I stayed at the Renaissance Hotel for 3 nights and 4 days. While the hotel is new and very clean, the space felt quite small, including the lobby, and there was only one dining option available. The Lamill Coffee shop only offered to-go options, which was a bit inconvenient. The surrounding area near the convention center didn’t feel very safe for walking, with a couple of questionable bars nearby. We ended up taking an Uber every day to Waikiki (about a 10-minute drive) to enjoy our time there. The pool was also disappointing—very small and crowded. It seemed to be shared with an adjacent residential building, and there were way too many kids running around and making noise. We went to the 8th floor (where the pool is) once and never went back. The front desk calls it the “Magic Floor,” but it felt far from magical. I don’t think I would stay here again. Despite the quieter location, I learned a valuable lesson: in Hawaii, nothing beats staying at a hotel right by the ocean, even if it’s crowded. Next time, I’ll definitely opt for a beachfront hotel in Waikiki instead.
I stayed at the Renaissance Hotel for 3 nights and 4 days. While the hotel is new and very clean, the space felt quite small, including the lobby, and there was only one dining option available. The Lamill Coffee shop only offered to-go options, which was a bit inconvenient. The surrounding area near the convention center didn’t feel very safe for walking, with a couple of questionable bars nearby. We ended up taking an Uber every day to Waikiki (about a 10-minute drive) to enjoy our time there. The pool was also disappointing—very small and crowded. It seemed to be shared with an adjacent residential building, and there were way too many kids running around and making noise. We went to the 8th floor (where the pool is) once and never went back. The front desk calls it the “Magic Floor,” but it felt far from magical. I don’t think I would stay here again. Despite the quieter location, I learned a valuable lesson: in Hawaii, nothing beats staying at a hotel right by the ocean, even if it’s crowded. Next time, I’ll definitely opt for a beachfront hotel in Waikiki instead.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
ricardo
3 ago 2025
·
Se alojó 1 noche
Excelente personal de recepción, súper limpia la habitación, muy linda vista y excelente ubicación
Excelente personal de recepción, súper limpia la habitación, muy linda vista y excelente ubicación
10
Lisa
27 sept 2026
·
Se alojó 4 noches
We upgraded to an ocean view and the view was spectacular! We took advantage of the free shuttle to Waikiki and it dropped us off across from the Hyatt Regency - about a 10 minute ride from the hotel. We then were able to ride back 2 hours later. A nice perk to staying at this hotel. We also enjoyed being near the Ala Moana shopping center. The nearby Ala Moana Regional park was perfect for morning runs. Our room was clean and quiet. We had a wonderful stay!
We upgraded to an ocean view and the view was spectacular! We took advantage of the free shuttle to Waikiki and it dropped us off across from the Hyatt Regency - about a 10 minute ride from the hotel. We then were able to ride back 2 hours later. A nice perk to staying at this hotel. We also enjoyed being near the Ala Moana shopping center. The nearby Ala Moana Regional park was perfect for morning runs. Our room was clean and quiet. We had a wonderful stay!
2
Tomoko
22 sept 2026
·
Se alojó 1 noche
フロントの対応が悪すぎます
フロントの対応が悪すぎます
10
Michael
5 sept 2026
·
Se alojó 4 noches
Location is very good. Cross street from Ala Moana Center and beach park.
Location is very good. Cross street from Ala Moana Center and beach park.
10
Zach
25 ago 2026
·
Se alojó 4 noches
Great staff and great location. Conveniently located near many shops, restaurants, and close to the beach. The gym, pool, spa and outdoor bar area were all fantastic. Would stay here again for sure.
Great staff and great location. Conveniently located near many shops, restaurants, and close to the beach. The gym, pool, spa and outdoor bar area were all fantastic. Would stay here again for sure.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-02: 313.60967300567626USD
- 2026-11-03: 310.52096821289064USD
- 2026-11-04: 325.964560508728USD
- 2026-11-05: 315.6688209228516USD
- 2026-11-06: 300.2252286270142USD
- 2026-11-07: 312.47734493865966USD
- 2026-11-08: 256.2754600318909USD
- 2026-11-09: 335.23070905303956USD
- 2026-11-10: 335.23070905303956USD
- 2026-11-11: 335.23070905303956USD
- 2026-11-12: 305.8628844619751USD
- 2026-11-13: 256.3810328315735USD
- 2026-11-14: 286.87078195648195USD
- 2026-11-15: 286.87078195648195USD
- 2026-11-16: 286.87078195648195USD
- 2026-11-17: 302.28437654418946USD
- 2026-11-18: 295.5024003921509USD
- 2026-11-19: 286.87078195648195USD
- 2026-11-20: 286.87078195648195USD
- 2026-11-21: 286.87078195648195USD
- 2026-11-22: 286.87078195648195USD
- 2026-11-23: 246.2576604866028USD
- 2026-11-24: 246.2576604866028USD
- 2026-11-25: 246.2576604866028USD
- 2026-11-26: 295.86705362548827USD
- 2026-11-27: 305.8628844619751USD
- 2026-11-28: 305.8628844619751USD
- 2026-11-29: 286.87078195648195USD
- 2026-11-30: 246.2576604866028USD
- 2026-12-01: 290.95908008270266USD
- 2026-12-02: 286.87078195648195USD
- 2026-12-03: 304.9913792922974USD
- 2026-12-04: 314.4803581924439USD
- 2026-12-05: 304.9835552886963USD
- 2026-12-06: 304.40847394104003USD
- 2026-12-07: 354.1792499664307USD
- 2026-12-08: 357.4934500595093USD
- 2026-12-09: 304.40847394104003USD
- 2026-12-10: 335.23070905303956USD
- 2026-12-11: 357.4934500595093USD
- 2026-12-12: 357.4934500595093USD
- 2026-12-13: 357.4934500595093USD
- 2026-12-14: 324.18530009155273USD
- 2026-12-15: 357.4934500595093USD
- 2026-12-16: 357.4934500595093USD
- 2026-12-17: 314.4803581924439USD
- 2026-12-18: 356.98605146789555USD
- 2026-12-19: 357.4934500595093USD
- 2026-12-20: 304.9913792922974USD
- 2026-12-21: 325.43474905090335USD
- 2026-12-22: 481.39358526916504USD
- 2026-12-23: 503.3084826919556USD
- 2026-12-24: 551.6498235092163USD
- 2026-12-25: 590.8922581298829USD
- 2026-12-26: 573.1382614868164USD
- 2026-12-27: 591.0975955169678USD
- 2026-12-28: 507.1492484771729USD
- 2026-12-29: 591.0975955169678USD
- 2026-12-30: 548.3521255722046USD
- 2026-12-31: 548.3521255722046USD
- 2027-01-01: 502.4019915847779USD
- 2027-01-02: 427.18249928741454USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo y iluminación exterior.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo y los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno a la carta: entre 5 y 50 USD por persona (precio aproximado)
- Aparcamiento de vehículos grandes con asistencia: 59 USD por día (entrada y salida libre)
- Cama adicional: 50.0 USD por noche
- Tasa por uso del spa: 35 USD por persona por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Bar en la piscina
Mesas y zona de picnic
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Estación de carga para coches eléctricos
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Servicios
Centro de negocios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pesca
Senderismo
Piscina al aire libre
Música en directo
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Internet
WiFi gratuito