Renaissance Honolulu Hotel & Spa
US$ 258
/noite
Média para setembro
Preços para Renaissance Honolulu Hotel & Spa
Selecione datas para ver preços e disponibilidade
US$ 258
/noite
Média para setembro
Preços médios mensais
Em Renaissance Honolulu Hotel & Spa, o preço por noite é, em média, US$ 229 no mês mais barato (fevereiro) e US$ 356 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 250 |
| fevereiro | US$ 229 |
| abril | US$ 237 |
| maio | US$ 237 |
| agosto | US$ 277 |
| setembro | US$ 258 |
| outubro | US$ 264 |
| novembro | US$ 240 |
| dezembro | US$ 356 |
J
F
A
M
A
set. · US$ 258
S
O
N
D
Mais caro: dezembro (aprox. US$ 356)
Mais barato: fevereiro (aprox. US$ 229)
Sobre este alojamento
Desfrute de uma ida ao spa, que oferece massagens e tratamentos faciais. Aproveite para relaxar numa das 2 piscinas exteriores ou 2 banheiras de hidromassagem. Em alternativa, experimente um banho turco. Entre as facilidades adicionais cont...
Comodidades
Desfrute de uma ida ao spa, que oferece massagens e tratamentos faciais. Aproveite para relaxar numa das 2 piscinas exteriores ou 2 banheiras de hidromassagem. Em alternativa, experimente um banho turco. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e serviços para casamentos. As ondas e o areal ficam à distância de uma viagem de autocarro. E o melhor de tudo, não tem de pagar bilhete!
Comodidades para negócios
As principais comodidades incluem um business center, registo de saída rápido e um serviço de limpeza a seco. Planeia um evento em Honolulu? Este hotel dispõe de uma zona para conferências e de 4 salas de reuniões, com uma área total de 819 metros quadrados.
Restaurante
Para saciar o apetite, dê um salto até ao SERA, um restaurante especializado em cozinha local que serve almoços e jantares. Se lhe apetecer uma refeição ligeira, encontrará ainda uma cafetaria. Em alternativa, refugie-se no conforto dos seus aposentos e dê uma vista de olhos pelo menu do serviço de quarto (a horas específicas). Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 2 bares/lounges. O hotel serve pequenos-almoços preparados no momento diariamente entre as 7:00 e as 10:30 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 299 quartos com ar condicionado, uma máquina de café expresso e um televisor LCD. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas, com uma combinação polibã/banheira, dispõem de uma banheira de imersão total e de bidé. As comodidades incluem ainda cofres e secretárias, além de telefone com chamadas locais grátis.
Localização
Com uma estadia nRenaissance Honolulu Hotel & Spa em Honolulu (Ala Moana), ficará a alguns passos de Ala Moana Center e a 11 minuto(s) a pé de Hawaii Convention Center. Este hotel de luxo está a 1,1 km (0,7 mi) de Ala Moana Beach Park e a 2,4 km (1,5 mi) de Waikiki Beach Walk.
O que há nas proximidades
Ala Moana Center(0.1 milhas)
Hawaii Convention Center(0.6 milhas)
Magic Island(0.6 milhas)
Ala Wai Harbor(0.6 milhas)
Ala Moana Beach Park(0.7 milhas)
Ward Village Shops(0.7 milhas)
Blaisdell Arena(0.9 milhas)
Magic Island Lagoon(1 milhas)
Honolulu Museum of Art(1.1 milhas)
Straub Medical Center(1.1 milhas)
Duke Kahanamoku Beach(1.3 milhas)
Fort DeRussy Beach Park(1.3 milhas)
Honolulu Hale(1.5 milhas)
U.S. Army Museum of Hawaii(1.6 milhas)
Royal Hawaiian Center(1.6 milhas)
Honolulu, HI (HNL-Aeroporto Internacional Daniel K. Inouye)(7.7 milhas)
Kapolei, HI (JRF-Kalaeloa)(23.2 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviço de estacionamento
Localização
1390 Kapiolani Boulevard, Ala Moana, Honolulu, Havai, Estados Unidos
Ala Moana Center (0.1 milhas)
Hawaii Convention Center (0.6 milhas)
Magic Island (0.6 milhas)
Ala Wai Harbor (0.6 milhas)
Ala Moana Beach Park (0.7 milhas)
Ward Village Shops (0.7 milhas)
Opções de quartos
11
Suite, 1 quarto, vista para a montanha
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
9
Suite, 1 quarto, adaptado para pessoas com dificuldades de mobilidade, vista para a montanha (Tub)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 5
Ar condicionadoAquecimentoWi-Fi (gratuito)
8
Quarto, 2 camas queen-size, Vista para a cidade
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Ar condicionadoAquecimentoWi-Fi (gratuito)
14
Quarto, 2 camas queen-size, kitchenette, vista para o oceano (Residence)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Ar condicionadoAquecimentoWi-Fi (gratuito)
10
Quarto, 2 camas queen-size, Vista para a cidade
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Ar condicionadoAquecimentoWi-Fi (gratuito)
11
Quarto, 2 camas queen-size, vista parcial para o oceano
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Ar condicionadoAquecimentoWi-Fi (gratuito)
13
Quarto, 1 cama king-size, kitchenette (Residence)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Quarto, 1 cama king-size, Vista para a cidade
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Quarto, 1 cama king-size, adaptado para pessoas com dificuldades de mobilidade (Tub)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoAquecimentoWi-Fi (gratuito)
14
Quarto Deluxe, 1 cama king-size, kitchenette, vista para o oceano (Residence)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Quarto, 1 cama king-size, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoAquecimentoWi-Fi (gratuito)
11
Suite Panorâmica (Panoramic View)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
11
Quarto Nobre, 1 cama king-size, kitchenette, vista para o oceano (Residence)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoAquecimentoWi-Fi (gratuito)
11
Suite, 1 quarto, cozinha, vista parcial para o oceano (Residential Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Quarto, 1 cama king-size, adaptado para pessoas com dificuldades auditivas, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoAquecimentoWi-Fi (gratuito)
9
Suite, 1 quarto, adaptado para pessoas com dificuldades auditivas (Hearing Accessible)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 5
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Quarto, 1 cama king-size, kitchenette, Vista para a cidade (Residence)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoAquecimentoWi-Fi (gratuito)
13
Suite, 2 quartos, cozinha, vista para o oceano (Residential Suite)
Detalhes do quarto
2 Camas De Casal Extragrandes
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite Premier, 1 quarto, cozinha (Premier Panoramic View, Residential)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
8
Suite Nobre, 1 quarto, cozinha (Grand Panoramic View, Residential)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
12
Suite Panorâmica, 1 quarto, cozinha (Panoramic View, Residential Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
10
Suite, 1 quarto, cozinha, vista para a montanha (Residential Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 5
Ar condicionadoAquecimentoWi-Fi (gratuito)
16
Suite Panorâmica, 2 quartos, cozinha (Panoramic View, Residential Suite)
Detalhes do quarto
2 Camas De Casal Extragrandes
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
15
Suite, 1 quarto, cozinha, vista para o oceano (Residential Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Renaissance Honolulu Hotel & Spa
8.7
Fabuloso
Com base em 516 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Renaissance Honolulu Hotel & Spa, os hóspedes elogiam o ambiente novo e moderno, a localização conveniente perto de Ala Moana e as comodidades de destaque, como o spa, a piscina e a academia. No entanto, os comentários frequentemente mencionam uma consistência mista no serviço, problemas com cobranças e restaurantes caros, por vezes com atendimento lento.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Renaissance Honolulu Hotel & Spa, os hóspedes elogiam o ambiente novo e moderno, a localização conveniente perto de Ala Moana e as comodidades de destaque, como o spa, a piscina e a academia. No entanto, os comentários frequentemente mencionam uma consistência mista no serviço, problemas com cobranças e restaurantes caros, por vezes com atendimento lento.
Os quartos oferecem layouts confortáveis e, em alguns casos, janelas amplas ou vistas, embora alguns hóspedes mencionem áreas menores, baixa pressão no chuveiro, ausência de telefones ou micro-ondas no quarto, e problemas ocasionais com os aparelhos, como TVs que não funcionam. A limpeza parece nova e impecável em muitas estadias, mas a arrumação pode ser inconsistente, com serviços faltantes e falhas na reposição de toalhas, copos e produtos de higiene pessoal. Espere apenas estacionamento com manobrista a uma tarifa diária alta, transporte gratuito para Waikiki e capacidade limitada de lavanderia self-service. Ideal para viajantes que desejam uma base elegante e conveniente e podem tolerar alguns problemas operacionais.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações impressionam muitos com uma academia bem equipada, um spa popular, uma área de piscina agradável e um serviço de transporte para Waikiki. Há desvantagens, como estacionamento somente com manobrista com taxas diárias elevadas e lavanderia self-service limitada; alguns problemas de manutenção no spa foram observados.
Avaliações dos hóspedes relacionadas
10
Andrew
7 de jun. de 2024
·
A estadia foi de 3 noites
Everyone was very nice and welcoming. Hotel is new and the amenities were amazing. Free shuttle every hour was pretty convenient too. Special shout out to the valet boys, they hustle!
Everyone was very nice and welcoming. Hotel is new and the amenities were amazing. Free shuttle every hour was pretty convenient too. Special shout out to the valet boys, they hustle!
10
deborah
24 de mar. de 2025
·
A estadia foi de 8 noites
Excellent hotel. New and modern. Had an excellent gym. You could walk to the mall or the gym easily. Would stay again.
Excellent hotel. New and modern. Had an excellent gym. You could walk to the mall or the gym easily. Would stay again.
8
Isabel
30 de jan. de 2025
·
A estadia foi de 4 noites
Property is new, clean, modern, and very comfortable. Spa, gym, and pool areas are fantastic! Close to Ala Moana mall and Ala Moana beach which is nice and not anywhere as crowded as Waikiki. Major issue is service and room cleaning - there seems to be a lack of communication and standard procedures from management, so lots of confusion amongst staff (different people having different answers for things). A few issues: - Trying to book spa treatments ahead of arrival via phone was very difficult. Booking online is fine, but I had a few questions regarding party size and applying expedia discounts that they could not answer over the phone. You cannot book spa treatments by calling the spa, they told me you need to do it through Concierge, but when I called the front desk they did not know where to direct me. Very disorganized and unhelpful. - Quality of front desk staff is hit or miss. Again, I think management needs to do more training and have more standard procedures for everything including breakfast vouchers, resort fee allowances, etc. - There doesn't seem to be a good understanding of all the different promotions/credits/vouchers between the hotel, restaurant staff, spa staff. - Room cleaning service is not thorough in terms of replenishing items. While the cleaning is fine itself, there would be shortage of towels, or random things missing day to day (lotion, paper cups for coffee, etc). There was one day where we didn't receive any service at all.
Property is new, clean, modern, and very comfortable. Spa, gym, and pool areas are fantastic! Close to Ala Moana mall and Ala Moana beach which is nice and not anywhere as crowded as Waikiki. Major issue is service and room cleaning - there seems to be a lack of communication and standard procedures from management, so lots of confusion amongst staff (different people having different answers for things). A few issues: - Trying to book spa treatments ahead of arrival via phone was very difficult. Booking online is fine, but I had a few questions regarding party size and applying expedia discounts that they could not answer over the phone. You cannot book spa treatments by calling the spa, they told me you need to do it through Concierge, but when I called the front desk they did not know where to direct me. Very disorganized and unhelpful. - Quality of front desk staff is hit or miss. Again, I think management needs to do more training and have more standard procedures for everything including breakfast vouchers, resort fee allowances, etc. - There doesn't seem to be a good understanding of all the different promotions/credits/vouchers between the hotel, restaurant staff, spa staff. - Room cleaning service is not thorough in terms of replenishing items. While the cleaning is fine itself, there would be shortage of towels, or random things missing day to day (lotion, paper cups for coffee, etc). There was one day where we didn't receive any service at all.
10
Ryan
15 de abr. de 2025
·
A estadia foi de 5 noites
Our stay was phenomenal and staff is friendly. Just a heads up that valet is the only thing they offer and it’s $59 tax a day. I will say it is worth the money but be sure to clear it how the charges will be made upon check in.
Our stay was phenomenal and staff is friendly. Just a heads up that valet is the only thing they offer and it’s $59 tax a day. I will say it is worth the money but be sure to clear it how the charges will be made upon check in.
8
KARILYN
1 de dez. de 2024
·
A estadia foi de 1 noite
Place was beautiful. Spa was broken
Place was beautiful. Spa was broken
10
Aziza
1 de mar. de 2025
·
A estadia foi de 7 noites
The pool area was great, lots of room to relax. I visited the spa for a massage. They have an ice bath, hot tub, sauna and steamroom all were very relaxing. They had 2 restaurants but the food was the same option everyday hoping this changes. The cafe was nice for a latte and a quick snack. The gym is one of the most well equipped gyms i have ever seem.
The pool area was great, lots of room to relax. I visited the spa for a massage. They have an ice bath, hot tub, sauna and steamroom all were very relaxing. They had 2 restaurants but the food was the same option everyday hoping this changes. The cafe was nice for a latte and a quick snack. The gym is one of the most well equipped gyms i have ever seem.
10
Thomas
9 de mai. de 2024
·
A estadia foi de 4 noites
Great new location off Kapiolani. Beautiful amenities and facilities, and great eateries attached to the hotel. Staff are friendly and amazing, and they offered a free shuttle into Waikiki that ran every hour which was nice to be able to get into town. Will be staying here again in the future!
Great new location off Kapiolani. Beautiful amenities and facilities, and great eateries attached to the hotel. Staff are friendly and amazing, and they offered a free shuttle into Waikiki that ran every hour which was nice to be able to get into town. Will be staying here again in the future!
10
Diane
10 de mar. de 2025
·
A estadia foi de 4 noites
I enjoyed the pool and hot tub every night along with the poolside bar. The location is perfect for walking or a short drive to local restaurants and shopping.
I enjoyed the pool and hot tub every night along with the poolside bar. The location is perfect for walking or a short drive to local restaurants and shopping.
10
Josiane Ceron
8 de jun. de 2025
·
A estadia foi de 4 noites
Great stay. New property, well located and close to the tourist area of Waikiki, vallet staff super nice. The spa is also amazing, me and my family had one of the greatest massages ever.
Great stay. New property, well located and close to the tourist area of Waikiki, vallet staff super nice. The spa is also amazing, me and my family had one of the greatest massages ever.
8
Melissa
26 de jul. de 2025
·
A estadia foi de 7 noites
A very good stay. Staff were professional. Tried to get a room upgrade as Expedia said that I could being a gold member. But an upgrade to a suite would add more charges. Shopping area around the hotel was great. Walking distance. Only main issue is that laundry room was so small for such a big hotel. Only 2 washer and 2 dryer. Had to wait long time to do laundry. Valet parking was good and bit pricey but better than looking for parking around that area.
A very good stay. Staff were professional. Tried to get a room upgrade as Expedia said that I could being a gold member. But an upgrade to a suite would add more charges. Shopping area around the hotel was great. Walking distance. Only main issue is that laundry room was so small for such a big hotel. Only 2 washer and 2 dryer. Had to wait long time to do laundry. Valet parking was good and bit pricey but better than looking for parking around that area.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos descrevem o hotel como novo e limpo, mas a arrumação é inconsistente, com serviços faltantes e reposição inadequada de itens básicos como toalhas e copos; alguns mencionam poeira, odores ou copos sujos.
Avaliações dos hóspedes relacionadas
2
Kyoungtae
8 de dez. de 2025
·
A estadia foi de 1 noite
All the negative reviews about this place turned out to be true. The room was extremely dirty, and there was a very strong smell of dog urine and feces throughout the space. The female front desk staff member who checked us in (I didn’t catch her name) was also quite unfriendly. This hotel absolutely does not deserve a 5-star reputation. I would not recommend staying here.
All the negative reviews about this place turned out to be true. The room was extremely dirty, and there was a very strong smell of dog urine and feces throughout the space. The female front desk staff member who checked us in (I didn’t catch her name) was also quite unfriendly. This hotel absolutely does not deserve a 5-star reputation. I would not recommend staying here.
6
Donna
8 de out. de 2024
·
A estadia foi de 3 noites
Location was great as far as shopping with Ala Moana Center across the street and many walkable restaurants; but also many homelessness nearby. Unfortunately I don’t think you can get away from that in the area. Overall hotel was good with a nice Mediterranean restaurant on site and beautiful pool. My one complaint was with housekeeping. Cups for coffee did not get replaced during the 3 nights we stayed and the water glasses were not clean. They were wiped down from the previous guest as evidenced by the smell and smear marks. It’s the little things that count. However, staff were all great and made our stay enjoyable.
Location was great as far as shopping with Ala Moana Center across the street and many walkable restaurants; but also many homelessness nearby. Unfortunately I don’t think you can get away from that in the area. Overall hotel was good with a nice Mediterranean restaurant on site and beautiful pool. My one complaint was with housekeeping. Cups for coffee did not get replaced during the 3 nights we stayed and the water glasses were not clean. They were wiped down from the previous guest as evidenced by the smell and smear marks. It’s the little things that count. However, staff were all great and made our stay enjoyable.
8
Venkatesh Raghupathy
4 de jan. de 2025
·
A estadia foi de 5 noites
Things i like about this hotel is room is big and clean and newly built and view from the room was good and really enjoyed the fireworks view from the hotel which was the hallmark. The second best thing is the fitness center huge and valet service was good and quick. What turned me off was house keeping and maintenance which needs lot of improvement, they don't have a set time they come either very early in the morning or very late in the evening and forgot to refill the coffee bar, towels were reduced from 4 -> 3 -> 2 during our duration of stay total mess , cafe and laundry must be improved as well , laundry has only 2 units for such a large hotel. Location of hotel is nt a desirable location for walking. I have given a generous 4 starts for this hotel. In comparison Waikiki beachcomber a 3 star hotel was sensational in all aspects of things a truly 5 start experience there.
Things i like about this hotel is room is big and clean and newly built and view from the room was good and really enjoyed the fireworks view from the hotel which was the hallmark. The second best thing is the fitness center huge and valet service was good and quick. What turned me off was house keeping and maintenance which needs lot of improvement, they don't have a set time they come either very early in the morning or very late in the evening and forgot to refill the coffee bar, towels were reduced from 4 -> 3 -> 2 during our duration of stay total mess , cafe and laundry must be improved as well , laundry has only 2 units for such a large hotel. Location of hotel is nt a desirable location for walking. I have given a generous 4 starts for this hotel. In comparison Waikiki beachcomber a 3 star hotel was sensational in all aspects of things a truly 5 start experience there.
10
sungho
26 de dez. de 2025
·
A estadia foi de 4 noites
Clean room with awesome staffs
Clean room with awesome staffs
2
Michael
11 de set. de 2025
·
A estadia foi de 9 noites
The suite was modern, clean, and had a great view, but the service and billing were frustrating. Housekeeping skipped our room for several days despite repeated requests for towels and basic cleaning. Only after I emailed Marriott corporate did daily service finally begin for the last part of our 9-night stay. Worse, we were hit with incorrect charges every day, including a $65 valet fee even though we never used valet and nightly “food credit” charges that should have been complimentary. My husband had to go to the front desk three nights in a row after 9 p.m. to have these removed. The property itself is beautiful and well located, but the constant billing mistakes and lack of response until we escalated made the trip far less relaxing. Double-check your folio and credit-card statements before you leave.
The suite was modern, clean, and had a great view, but the service and billing were frustrating. Housekeeping skipped our room for several days despite repeated requests for towels and basic cleaning. Only after I emailed Marriott corporate did daily service finally begin for the last part of our 9-night stay. Worse, we were hit with incorrect charges every day, including a $65 valet fee even though we never used valet and nightly “food credit” charges that should have been complimentary. My husband had to go to the front desk three nights in a row after 9 p.m. to have these removed. The property itself is beautiful and well located, but the constant billing mistakes and lack of response until we escalated made the trip far less relaxing. Double-check your folio and credit-card statements before you leave.
6
Takahiro
19 de set. de 2024
·
A estadia foi de 5 noites
Stayed 5 days but linen was not changed. Glasses and coffee cups were not cleaned. Difficult to book the restaurant at the hotel through their QR code as we don’t know which time slots are available at booking. I understand later that we know the availabilities if we use external booking service like OpenTable. Hotel itself is clean but the service level is low.
Stayed 5 days but linen was not changed. Glasses and coffee cups were not cleaned. Difficult to book the restaurant at the hotel through their QR code as we don’t know which time slots are available at booking. I understand later that we know the availabilities if we use external booking service like OpenTable. Hotel itself is clean but the service level is low.
6
Tyeka
17 de abr. de 2025
·
A estadia foi de 3 noites
The hotel was nice but noone ever answered the phone ever and the room they assigned me had a huge coffee stain on the rug and it was extremely expensive but on the plus side it was on of the most modern places on the island
The hotel was nice but noone ever answered the phone ever and the room they assigned me had a huge coffee stain on the rug and it was extremely expensive but on the plus side it was on of the most modern places on the island
4
HENRY
30 de dez. de 2024
·
A estadia foi de 4 noites
Seems under staffed. Two nights of the stay our room was not cleaned. In room phone didn’t work, and had to actually call with my phone to the 800# to connect to front desk. Had to remind them twice for towels and toilet paper.
Seems under staffed. Two nights of the stay our room was not cleaned. In room phone didn’t work, and had to actually call with my phone to the 800# to connect to front desk. Had to remind them twice for towels and toilet paper.
8
shamaneen
8 de ago. de 2024
·
A estadia foi de 8 noites
It’s a 4 star instead of 5! I didn’t see the wow factor. Room was very dusty. I developed rashes on my arm I don’t know if it was from the dust or washing my clothes in the washer and dryer or from the dog dander.I thought no animals were allowed and saw 2 dogs. I’m highly allergic to dog dander.
It’s a 4 star instead of 5! I didn’t see the wow factor. Room was very dusty. I developed rashes on my arm I don’t know if it was from the dust or washing my clothes in the washer and dryer or from the dog dander.I thought no animals were allowed and saw 2 dogs. I’m highly allergic to dog dander.
10
Rebecca
14 de abr. de 2025
·
A estadia foi de 4 noites
The hotel was very clean. The people were friendly. I have no complaints. I was extremely happy when I walked in the door. I definitely will stay with them again
The hotel was very clean. The people were friendly. I have no complaints. I was extremely happy when I walked in the door. I definitely will stay with them again
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são confortáveis e contemporâneos, com alguns oferecendo layouts espaçosos e vistas. Alguns hóspedes relatam quartos menores, baixa pressão no chuveiro, falta de micro-ondas ou telefones no quarto e problemas ocasionais com os aparelhos do quarto.
Avaliações dos hóspedes relacionadas
6
Susan
26 de jan. de 2025
·
A estadia foi de 2 noites
The location was good The hotel itself was a little disappointing. There was no phone in the room to communicate with front desk or services. To order room service, I had to dial from my phone and food not only didn't come in 30 minutes as promised but 90 minutes later. The burger that I ordered was cold and my orange juice and mayonnaise was not delivered with the food but did come 30 minutes later. I was not able to eat much of the burger since it was cold although the fries were nice and hot.
The location was good The hotel itself was a little disappointing. There was no phone in the room to communicate with front desk or services. To order room service, I had to dial from my phone and food not only didn't come in 30 minutes as promised but 90 minutes later. The burger that I ordered was cold and my orange juice and mayonnaise was not delivered with the food but did come 30 minutes later. I was not able to eat much of the burger since it was cold although the fries were nice and hot.
8
jeannie
5 de out. de 2024
·
A estadia foi de 2 noites
Brand new hotel. Very clean. The front desk staff that I dealt with aren’t very friendly or approachable. Seemed like they weren’t happy to be there. So a bad first impression walking into the hotel on check in. The water pressure in my room was also very weak. Took longer than usual to shower in order to wash off the soap and shampoo due to the low pressure. 2/3 showers in the women spa facility was also broken. Overall, hotel was clean and located in a very convenient location. 20 mins walk to beach. Besides the front desk staff, everyone else seemed friendly.
Brand new hotel. Very clean. The front desk staff that I dealt with aren’t very friendly or approachable. Seemed like they weren’t happy to be there. So a bad first impression walking into the hotel on check in. The water pressure in my room was also very weak. Took longer than usual to shower in order to wash off the soap and shampoo due to the low pressure. 2/3 showers in the women spa facility was also broken. Overall, hotel was clean and located in a very convenient location. 20 mins walk to beach. Besides the front desk staff, everyone else seemed friendly.
6
Erlene
27 de jul. de 2024
·
A estadia foi de 1 noite
The sliding window is absolutely insane and huge accident waiting to happen. Praying they make modifications to them all. Other than that, stay is nice. Good sized rooms, clean and new!
The sliding window is absolutely insane and huge accident waiting to happen. Praying they make modifications to them all. Other than that, stay is nice. Good sized rooms, clean and new!
10
Richard
14 de set. de 2025
·
A estadia foi de 1 noite
It was Avery nice hotel. Comfortable rooms and beds. Would stay here again.
It was Avery nice hotel. Comfortable rooms and beds. Would stay here again.
10
Diana Laura Chavez
16 de jul. de 2024
·
A estadia foi de 7 noites
I loved it it’s beautiful everything is new super clean the rooms are beautiful with the big windows the pool is so nice I loved everything
I loved it it’s beautiful everything is new super clean the rooms are beautiful with the big windows the pool is so nice I loved everything
4
Zachery
17 de mai. de 2025
·
A estadia foi de 3 noites
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
10
Yujin
14 de abr. de 2025
·
A estadia foi de 1 noite
new hotel, very clean and neat, spacious rooms, quiet, great for families
new hotel, very clean and neat, spacious rooms, quiet, great for families
6
Holly
24 de nov. de 2025
·
A estadia foi de 5 noites
Great staff. Room is a bit small. Lobby by elevator smells. Fancy toilet with bidet was not comfortable.
Great staff. Room is a bit small. Lobby by elevator smells. Fancy toilet with bidet was not comfortable.
10
April
30 de out. de 2024
·
A estadia foi de 1 noite
I received an unexpected upgrade to a king suite room with an ocean view. It was comfortable, clean and very fancy!
I received an unexpected upgrade to a king suite room with an ocean view. It was comfortable, clean and very fancy!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe costuma ser simpática e prestativa, mas o serviço geral é inconsistente: check-in lento ou difícil, telefones sem resposta, confusão na portaria, falta de arrumação, erros de cobrança ou taxas pouco claras aparecem em várias avaliações.
Avaliações dos hóspedes relacionadas
10
Andrew
7 de jun. de 2024
·
A estadia foi de 3 noites
Everyone was very nice and welcoming. Hotel is new and the amenities were amazing. Free shuttle every hour was pretty convenient too. Special shout out to the valet boys, they hustle!
Everyone was very nice and welcoming. Hotel is new and the amenities were amazing. Free shuttle every hour was pretty convenient too. Special shout out to the valet boys, they hustle!
6
Masaru
17 de fev. de 2025
·
A estadia foi de 1 noite
Check-in was poor and took a very long time.
Check-in was poor and took a very long time.
4
Delia
1 de fev. de 2025
·
A estadia foi de 4 noites
The property is new and nice. Very close to Ala Moana mall. But sadly the front desk staff are rude and not very friendly. They are not accommodating at all. It’s hard to get connected to in room dining and sometimes you have to call for housekeeping. I wouldn’t go back to this property because of the front desk staff.
The property is new and nice. Very close to Ala Moana mall. But sadly the front desk staff are rude and not very friendly. They are not accommodating at all. It’s hard to get connected to in room dining and sometimes you have to call for housekeeping. I wouldn’t go back to this property because of the front desk staff.
2
Michael
11 de set. de 2025
·
A estadia foi de 9 noites
The suite was modern, clean, and had a great view, but the service and billing were frustrating. Housekeeping skipped our room for several days despite repeated requests for towels and basic cleaning. Only after I emailed Marriott corporate did daily service finally begin for the last part of our 9-night stay. Worse, we were hit with incorrect charges every day, including a $65 valet fee even though we never used valet and nightly “food credit” charges that should have been complimentary. My husband had to go to the front desk three nights in a row after 9 p.m. to have these removed. The property itself is beautiful and well located, but the constant billing mistakes and lack of response until we escalated made the trip far less relaxing. Double-check your folio and credit-card statements before you leave.
The suite was modern, clean, and had a great view, but the service and billing were frustrating. Housekeeping skipped our room for several days despite repeated requests for towels and basic cleaning. Only after I emailed Marriott corporate did daily service finally begin for the last part of our 9-night stay. Worse, we were hit with incorrect charges every day, including a $65 valet fee even though we never used valet and nightly “food credit” charges that should have been complimentary. My husband had to go to the front desk three nights in a row after 9 p.m. to have these removed. The property itself is beautiful and well located, but the constant billing mistakes and lack of response until we escalated made the trip far less relaxing. Double-check your folio and credit-card statements before you leave.
4
Zachery
17 de mai. de 2025
·
A estadia foi de 3 noites
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
10
Luke
22 de ago. de 2024
·
A estadia foi de 10 noites
Staff were incredibly friendly and helpful. They were able to accommodate both early check in and late check out for us. Very short walk to Ala Moana shopping centre which was convenient. Enjoyed our stay. Highly recommend.
Staff were incredibly friendly and helpful. They were able to accommodate both early check in and late check out for us. Very short walk to Ala Moana shopping centre which was convenient. Enjoyed our stay. Highly recommend.
6
MARIA
12 de dez. de 2025
·
A estadia foi de 10 noites
i was not happy with the way they trade. they took $400 USD off my credit card as a holding fee. also they charged us $900USD extra to put us in a suite because Inwas sick. i feel they took advantage of us and ripped us off. hotel was nice and clean though great location
i was not happy with the way they trade. they took $400 USD off my credit card as a holding fee. also they charged us $900USD extra to put us in a suite because Inwas sick. i feel they took advantage of us and ripped us off. hotel was nice and clean though great location
2
Baldwin
30 de dez. de 2024
·
A estadia foi de 2 noites
The property was clearly understaffed, though no fault of the staff. Additionally, the staff was clearly poorly trained at their position. The concierge mumbled their explanations, the bellhop was doubling as the valet, and our rooms weren’t ready for more than 2 hours after our check in time. The restaurant was closed at night for lack of staff with no previous warning, and the front of house for the restaurant was doubling as bus boys in the morning. When we called the concierge to get our luggage after checking in, no one answered until the phone just went to a busy signal and we had to just wait and repeatedly try again until we were able to get our luggage delivered to our room. Literally the worst service I’ve had with any hotel in my entire 40 years of life. I’m sure these things would change when properly staffed or maybe outside the holiday season, but this was my experience and it was HORRIBLE. I could not recommend this to anyone.
The property was clearly understaffed, though no fault of the staff. Additionally, the staff was clearly poorly trained at their position. The concierge mumbled their explanations, the bellhop was doubling as the valet, and our rooms weren’t ready for more than 2 hours after our check in time. The restaurant was closed at night for lack of staff with no previous warning, and the front of house for the restaurant was doubling as bus boys in the morning. When we called the concierge to get our luggage after checking in, no one answered until the phone just went to a busy signal and we had to just wait and repeatedly try again until we were able to get our luggage delivered to our room. Literally the worst service I’ve had with any hotel in my entire 40 years of life. I’m sure these things would change when properly staffed or maybe outside the holiday season, but this was my experience and it was HORRIBLE. I could not recommend this to anyone.
10
Eric
13 de nov. de 2025
·
A estadia foi de 7 noites
The staff was amazing! Especially Budi he helped us get checked in even afer my husband lost his wallet. Bruce the bartender at the Sway Bar was absolutely amazing! Rooms were clean and tidy.
The staff was amazing! Especially Budi he helped us get checked in even afer my husband lost his wallet. Bruce the bartender at the Sway Bar was absolutely amazing! Rooms were clean and tidy.
8
Shawn
10 de mai. de 2025
·
A estadia foi de 3 noites
Our stay was pretty good. There were two problems. One was that I had called to ask about a shuttle service from the airport. They told me they had one. They do have a shuttle service but not to or from the airport and they charge for the shuttle service every day whether you use it or not. The second issue is hidden charges. This hotel has a lot of hidden charges.
Our stay was pretty good. There were two problems. One was that I had called to ask about a shuttle service from the airport. They told me they had one. They do have a shuttle service but not to or from the airport and they charge for the shuttle service every day whether you use it or not. The second issue is hidden charges. This hotel has a lot of hidden charges.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização conveniente perto do Ala Moana Center, a uma caminhada de 10 a 15 minutos da praia e com transporte para Waikiki. Alguns observam que a área imediata parece mais antiga e mencionam a visibilidade de pessoas em situação de rua.
Avaliações dos hóspedes relacionadas
10
ANTOLIN
28 de mai. de 2025
·
A estadia foi de 6 noites
Great location.
Great location.
10
Cornelious
3 de ago. de 2025
·
A estadia foi de 4 noites
Newer hotel and is very close to the shopping areas. Also about a 15 minute walk to the beach.
Newer hotel and is very close to the shopping areas. Also about a 15 minute walk to the beach.
10
Luke
22 de ago. de 2024
·
A estadia foi de 10 noites
Staff were incredibly friendly and helpful. They were able to accommodate both early check in and late check out for us. Very short walk to Ala Moana shopping centre which was convenient. Enjoyed our stay. Highly recommend.
Staff were incredibly friendly and helpful. They were able to accommodate both early check in and late check out for us. Very short walk to Ala Moana shopping centre which was convenient. Enjoyed our stay. Highly recommend.
10
Joelle
29 de mar. de 2025
·
A estadia foi de 2 noites
Quiet location just outside business of Waikiki area. Easy walk to great mall and beach
Quiet location just outside business of Waikiki area. Easy walk to great mall and beach
8
eileen
15 de jun. de 2024
·
A estadia foi de 3 noites
Great location across from Ala Moana mall. Beautiful modern new hotel. Rooms are good sized. Amenities was one of the best features. Will definately stay again.
Great location across from Ala Moana mall. Beautiful modern new hotel. Rooms are good sized. Amenities was one of the best features. Will definately stay again.
8
Saeri
11 de jan. de 2025
·
A estadia foi de 3 noites
I stayed at the Renaissance Hotel for 3 nights and 4 days. While the hotel is new and very clean, the space felt quite small, including the lobby, and there was only one dining option available. The Lamill Coffee shop only offered to-go options, which was a bit inconvenient. The surrounding area near the convention center didn’t feel very safe for walking, with a couple of questionable bars nearby. We ended up taking an Uber every day to Waikiki (about a 10-minute drive) to enjoy our time there. The pool was also disappointing—very small and crowded. It seemed to be shared with an adjacent residential building, and there were way too many kids running around and making noise. We went to the 8th floor (where the pool is) once and never went back. The front desk calls it the “Magic Floor,” but it felt far from magical. I don’t think I would stay here again. Despite the quieter location, I learned a valuable lesson: in Hawaii, nothing beats staying at a hotel right by the ocean, even if it’s crowded. Next time, I’ll definitely opt for a beachfront hotel in Waikiki instead.
I stayed at the Renaissance Hotel for 3 nights and 4 days. While the hotel is new and very clean, the space felt quite small, including the lobby, and there was only one dining option available. The Lamill Coffee shop only offered to-go options, which was a bit inconvenient. The surrounding area near the convention center didn’t feel very safe for walking, with a couple of questionable bars nearby. We ended up taking an Uber every day to Waikiki (about a 10-minute drive) to enjoy our time there. The pool was also disappointing—very small and crowded. It seemed to be shared with an adjacent residential building, and there were way too many kids running around and making noise. We went to the 8th floor (where the pool is) once and never went back. The front desk calls it the “Magic Floor,” but it felt far from magical. I don’t think I would stay here again. Despite the quieter location, I learned a valuable lesson: in Hawaii, nothing beats staying at a hotel right by the ocean, even if it’s crowded. Next time, I’ll definitely opt for a beachfront hotel in Waikiki instead.
10
Brian
20 de fev. de 2025
·
A estadia foi de 3 noites
Beautiful view and a great convenient location
Beautiful view and a great convenient location
10
Mieko
6 de ago. de 2025
·
A estadia foi de 4 noites
Close to every where. Very convenient.
Close to every where. Very convenient.
8
Michael
20 de set. de 2025
·
A estadia foi de 9 noites
All fine except breakfast, one day 20min waiting while half of the restaurant is empty, why? Very new and comfy, very friendly personnel Excellent location next to Ala Moana, good amenities and services Enjoyed a lot, recommended. Valet parking is 50/day, that is far too expensive!
All fine except breakfast, one day 20min waiting while half of the restaurant is empty, why? Very new and comfy, very friendly personnel Excellent location next to Ala Moana, good amenities and services Enjoyed a lot, recommended. Valet parking is 50/day, that is far too expensive!
10
Gilbert
13 de mai. de 2025
·
A estadia foi de 1 noite
I love the location. It's literally across from Ala Moana mall. There's a ton of dining options nearby that's just within walking distance. I actually really like the fact that it's the only hotel located outside of Waikiki, though they do have a shuttle service that takes you directly into Waikiki.
I love the location. It's literally across from Ala Moana mall. There's a ton of dining options nearby that's just within walking distance. I actually really like the fact that it's the only hotel located outside of Waikiki, though they do have a shuttle service that takes you directly into Waikiki.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Os restaurantes no local, incluindo o Mara, recebem elogios pelo sabor e pelas porções, mas os preços são altos e o serviço pode ser lento ou inconsistente, especialmente no café da manhã e no serviço de quarto. Os cardápios às vezes são limitados; o café é principalmente para viagem; o bar não oferece cerveja sem álcool.
Avaliações dos hóspedes relacionadas
6
Susan
26 de jan. de 2025
·
A estadia foi de 2 noites
The location was good The hotel itself was a little disappointing. There was no phone in the room to communicate with front desk or services. To order room service, I had to dial from my phone and food not only didn't come in 30 minutes as promised but 90 minutes later. The burger that I ordered was cold and my orange juice and mayonnaise was not delivered with the food but did come 30 minutes later. I was not able to eat much of the burger since it was cold although the fries were nice and hot.
The location was good The hotel itself was a little disappointing. There was no phone in the room to communicate with front desk or services. To order room service, I had to dial from my phone and food not only didn't come in 30 minutes as promised but 90 minutes later. The burger that I ordered was cold and my orange juice and mayonnaise was not delivered with the food but did come 30 minutes later. I was not able to eat much of the burger since it was cold although the fries were nice and hot.
8
Deborah
5 de nov. de 2025
·
A estadia foi de 6 noites
No alcohol-free beer options at the bar
No alcohol-free beer options at the bar
10
Christopher R Perales
25 de ago. de 2025
·
A estadia foi de 3 noites
This property had a lot to offer around it, including an outdoor shopping center and Magic Island which are both just about a 15 minute walk. Food at the hotel restaurant is amazing, and does come with decent portions but at a cost. As part of my package you do get a $48 per day to use towards drinks or meals and access to a go pro and other amenities.
This property had a lot to offer around it, including an outdoor shopping center and Magic Island which are both just about a 15 minute walk. Food at the hotel restaurant is amazing, and does come with decent portions but at a cost. As part of my package you do get a $48 per day to use towards drinks or meals and access to a go pro and other amenities.
10
Beth
18 de dez. de 2024
·
A estadia foi de 4 noites
Amazing stay! Mara is some of the best dining I have ever experienced in my life time! Next time we are in Hawai’i we will be back.
Amazing stay! Mara is some of the best dining I have ever experienced in my life time! Next time we are in Hawai’i we will be back.
8
Lisa
28 de fev. de 2025
·
A estadia foi de 7 noites
Property is newer, good condition and felt clean. Stayed for 7 nights in a bedroom suite. Plenty of space for hanging out and had a desk to work from. Very close to Walmart and Target and made it easier to grab things when you needed. Operationally, I think the property still has kinks to work through as it relates to snack/bar being open as posted hours in pool area. The restaurant and in room delivery is slow for service.
Property is newer, good condition and felt clean. Stayed for 7 nights in a bedroom suite. Plenty of space for hanging out and had a desk to work from. Very close to Walmart and Target and made it easier to grab things when you needed. Operationally, I think the property still has kinks to work through as it relates to snack/bar being open as posted hours in pool area. The restaurant and in room delivery is slow for service.
4
Zachery
17 de mai. de 2025
·
A estadia foi de 3 noites
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
10
Yashieka
24 de jan. de 2025
·
A estadia foi de 4 noites
Hotel wqs awesome. The customer service was great. Food and drink options at the hotel was small but delicious. It's close to other restaurants and shopping
Hotel wqs awesome. The customer service was great. Food and drink options at the hotel was small but delicious. It's close to other restaurants and shopping
6
Shirley
1 de jun. de 2025
·
A estadia foi de 7 noites
The hotel was very new, and fresh in appearance but the only down fall being the extremely expensive restaurant. Breakfast was very nice but hit and miss what you actually received. You had to phone your Breakfast through every morning, even though we ate the same every day. Overall had a pleasant and comfortable stay. 8 out of 10.
The hotel was very new, and fresh in appearance but the only down fall being the extremely expensive restaurant. Breakfast was very nice but hit and miss what you actually received. You had to phone your Breakfast through every morning, even though we ate the same every day. Overall had a pleasant and comfortable stay. 8 out of 10.
10
Jamie
5 de jan. de 2025
·
A estadia foi de 1 noite
I enjoyed the pool area and the cleanliness of the hotel. I also loved Mara Mediterranean restaurant! Great food an and friendly staff.
I enjoyed the pool area and the cleanliness of the hotel. I also loved Mara Mediterranean restaurant! Great food an and friendly staff.
8
Saeri
11 de jan. de 2025
·
A estadia foi de 3 noites
I stayed at the Renaissance Hotel for 3 nights and 4 days. While the hotel is new and very clean, the space felt quite small, including the lobby, and there was only one dining option available. The Lamill Coffee shop only offered to-go options, which was a bit inconvenient. The surrounding area near the convention center didn’t feel very safe for walking, with a couple of questionable bars nearby. We ended up taking an Uber every day to Waikiki (about a 10-minute drive) to enjoy our time there. The pool was also disappointing—very small and crowded. It seemed to be shared with an adjacent residential building, and there were way too many kids running around and making noise. We went to the 8th floor (where the pool is) once and never went back. The front desk calls it the “Magic Floor,” but it felt far from magical. I don’t think I would stay here again. Despite the quieter location, I learned a valuable lesson: in Hawaii, nothing beats staying at a hotel right by the ocean, even if it’s crowded. Next time, I’ll definitely opt for a beachfront hotel in Waikiki instead.
I stayed at the Renaissance Hotel for 3 nights and 4 days. While the hotel is new and very clean, the space felt quite small, including the lobby, and there was only one dining option available. The Lamill Coffee shop only offered to-go options, which was a bit inconvenient. The surrounding area near the convention center didn’t feel very safe for walking, with a couple of questionable bars nearby. We ended up taking an Uber every day to Waikiki (about a 10-minute drive) to enjoy our time there. The pool was also disappointing—very small and crowded. It seemed to be shared with an adjacent residential building, and there were way too many kids running around and making noise. We went to the 8th floor (where the pool is) once and never went back. The front desk calls it the “Magic Floor,” but it felt far from magical. I don’t think I would stay here again. Despite the quieter location, I learned a valuable lesson: in Hawaii, nothing beats staying at a hotel right by the ocean, even if it’s crowded. Next time, I’ll definitely opt for a beachfront hotel in Waikiki instead.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
yerssinio
9 de jul. de 2024
·
A estadia foi de 3 noites
Excelente
Excelente
10
Michael
há 2 semanas
·
A estadia foi de 4 noites
Location is very good. Cross street from Ala Moana Center and beach park.
Location is very good. Cross street from Ala Moana Center and beach park.
10
Zach
há 3 semanas
·
A estadia foi de 4 noites
Great staff and great location. Conveniently located near many shops, restaurants, and close to the beach. The gym, pool, spa and outdoor bar area were all fantastic. Would stay here again for sure.
Great staff and great location. Conveniently located near many shops, restaurants, and close to the beach. The gym, pool, spa and outdoor bar area were all fantastic. Would stay here again for sure.
10
Janice
16 de ago. de 2026
·
A estadia foi de 2 noites
In Honolulu for a cruise. LaLa happened and the staff here has been nothing less than remarkable. Everyone is short-handed but they are going out of their way to be helpful. I will be singing your praises.
In Honolulu for a cruise. LaLa happened and the staff here has been nothing less than remarkable. Everyone is short-handed but they are going out of their way to be helpful. I will be singing your praises.
10
Rick
16 de ago. de 2026
·
A estadia foi de 1 noite
I was completely blown away by this place , super nice super clean, rooms were huge, beds were comfortable all around nice place. Views were nice as well. Thx
I was completely blown away by this place , super nice super clean, rooms were huge, beds were comfortable all around nice place. Views were nice as well. Thx
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: 365.05711469421385USD
- 2026-09-19: 367.6892882354736USD
- 2026-09-20: 355.65356988830564USD
- 2026-09-21: 350.10800558624265USD
- 2026-09-22: 350.459237864685USD
- 2026-09-23: 347.06341985778806USD
- 2026-09-24: 347.06341985778806USD
- 2026-09-25: 329.3841441741943USD
- 2026-09-26: 347.06341985778806USD
- 2026-09-27: 331.8837554031372USD
- 2026-09-28: 359.746979095459USD
- 2026-09-29: 345.29936993865965USD
- 2026-09-30: 330.85179584197994USD
- 2026-10-01: 315.30936432952876USD
- 2026-10-02: 255.84855842285154USD
- 2026-10-03: 296.55630236206053USD
- 2026-10-04: 327.1742347137451USD
- 2026-10-05: 334.619286177063USD
- 2026-10-06: 334.619286177063USD
- 2026-10-07: 284.9040540733337USD
- 2026-10-08: 284.69958345565794USD
- 2026-10-09: 325.3219034133911USD
- 2026-10-10: 350.459237864685USD
- 2026-10-11: 293.99694868927USD
- 2026-10-12: 274.8849061569214USD
- 2026-10-13: 334.619286177063USD
- 2026-10-14: 293.921271421051USD
- 2026-10-15: 293.921271421051USD
- 2026-10-16: 334.619286177063USD
- 2026-10-17: 334.619286177063USD
- 2026-10-18: 345.5901585708618USD
- 2026-10-19: 334.4787301574707USD
- 2026-10-20: 344.6481282165527USD
- 2026-10-21: 347.36332412109374USD
- 2026-10-22: 343.9968864944458USD
- 2026-10-23: 274.8849061569214USD
- 2026-10-24: 296.55630236206053USD
- 2026-10-25: 329.8198012207031USD
- 2026-10-26: 345.5901585708618USD
- 2026-10-27: 345.5901585708618USD
- 2026-10-28: 347.36332412109374USD
- 2026-10-29: 303.94038427734375USD
- 2026-10-30: 315.4423473632812USD
- 2026-10-31: 327.1742347137451USD
- 2026-11-01: 347.36332412109374USD
- 2026-11-02: 345.5901585708618USD
- 2026-11-03: 347.36332412109374USD
- 2026-11-04: 345.5901585708618USD
- 2026-11-05: 345.5901585708618USD
- 2026-11-06: 345.5901585708618USD
- 2026-11-07: 345.5901585708618USD
- 2026-11-08: 347.36332412109374USD
- 2026-11-09: 347.36332412109374USD
- 2026-11-10: 347.36332412109374USD
- 2026-11-11: 345.5901585708618USD
- 2026-11-12: 345.5901585708618USD
- 2026-11-13: 347.36332412109374USD
- 2026-11-14: 347.36332412109374USD
- 2026-11-15: 345.5901585708618USD
- 2026-11-16: 347.36332412109374USD
- 2026-11-17: 347.36332412109374USD
- 2026-11-18: 346.3268067443847USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo e iluminação exterior.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Disponibilização de opções de pagamento sem numerário em todas as transações e acesso aos quartos através de dispositivo móvel.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Tarifa de pequeno-almoço preparado no momento: de 5 USD a 50 USD por pessoa (valores aproximados)
- Tarifa de estacionamento com motorista: 59 USD por dia (entradas e saídas ilimitadas)
- Cama desdobrável: 50.0 USD por noite
- Taxa de spa: 35 USD por pessoa por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviço de estacionamento
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Bar junto à piscina
Área de piquenique/Mesas
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Serviço de estacionamento
Estação de carregamento para automóveis elétricos
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Serviços
Centro de negócios
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Depósito de bagagem
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Pesca
Caminhada
Piscina exterior
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Internet
Wi-fi gratuito