HOSHINOYA Tokyo
1.122 $
/ Nacht
Ø-Preis September
Preise für HOSHINOYA Tokyo
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1.122 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In HOSHINOYA Tokyo liegt der Preis pro Nacht im günstigsten Monat (Februar) durchschnittlich bei 738 $ und im teuersten Monat (April) bei 1.684 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 850 $ |
| Februar | 738 $ |
| März | 1.227 $ |
| April | 1.684 $ |
| Mai | 1.397 $ |
| Juni | 1.178 $ |
| Juli | 915 $ |
| August | 856 $ |
| September | 1.122 $ |
| Oktober | 1.648 $ |
| November | 1.371 $ |
| Dezember | 1.202 $ |
J
F
M
A
M
J
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Sep · 1.122 $
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Am teuersten: April (ca. 1.684 $)
Am günstigsten: Februar (ca. 738 $)
Über diese Unterkunft
Luxury ryokan in Tokyo with hot springs, well-appointed bathrooms, and exceptional service. Enjoy a garden view and 24-hour room service.
Standort
Mitten in der Gegend Chiyoda, einem Stadtteil von Tokio, und in der Nähe einer U-Bahn-Station, befindet sich HOSHINOYA Tokyo. Die natürliche Schönheit der Region kannst du hier erleben: Ueno-Park und Bucht von Tokio. Wenn aber eher beliebte Attraktionen auf deiner Wunschliste stehen, kommst du hier auf deine Kosten: Shinjuku Gyoen National Garden und Tokyo Disneyland®. Lust auf ein spannendes Event? Dann schau doch mal in den Veranstaltungskalender dieser beiden Locations: Tokyo Dome und Nippon Budōkan.
Restaurant
Sauna
Nichtraucher-Zimmer
Kühlschrank
Aufzug
Zimmerservice
Zimmeroptionen
16
Executive-Dreibettzimmer
Zimmerdetails
3× Einzelbetten
Anzahl Schlafplätze 3
894 ft²
Blick auf die StadtKlimaanlageHeizungWLAN (kostenlos)Begrüßungsgetränk (kostenlos)
8
Sakura Deluxe Twin
Zimmerdetails
2 Einzelbetten
Anzahl Schlafplätze 2
442 ft²
Blick auf die StadtKlimaanlageHeizungWLAN (kostenlos)Begrüßungsgetränk (kostenlos)
15
Yuri Deluxe King
Zimmerdetails
1 UNKNOWN
Anzahl Schlafplätze 2
442 ft²
Blick auf die StadtKlimaanlageHeizungWLAN (kostenlos)Begrüßungsgetränk (kostenlos)
Gästebewertungen zu HOSHINOYA Tokyo
9.5
Herausragend
Basierend auf 37 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
5%
Paar
45%
Familie
32%
Gruppe
12%
Alleinreisende
4%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im HOSHINOYA Tokyo loben Gäste durchweg die friedliche Atmosphäre des Ryokan-Stils, das aufmerksame Personal, das elegante Design und ein herausragendes Dach-Onsen. Die zentrale Lage im Geschäftsviertel bietet gute Transportanbindungen, jedoch ruhigere Umgebungen und weniger nahegelegene Restaurants.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im HOSHINOYA Tokyo loben Gäste durchweg die friedliche Atmosphäre des Ryokan-Stils, das aufmerksame Personal, das elegante Design und ein herausragendes Dach-Onsen. Die zentrale Lage im Geschäftsviertel bietet gute Transportanbindungen, jedoch ruhigere Umgebungen und weniger nahegelegene Restaurants.
Die Zimmer sind im Allgemeinen geräumig, minimalistisch und ruhig, obwohl mehrere Bewertungen gedämpfte Beleuchtung und gelegentlich muffige oder feuchte Bedingungen erwähnen. Das Speiseangebot ist begrenzt und reservierungsbasiert; die Qualität des Frühstücks und die westlichen Optionen werden unterschiedlich bewertet. Der Service wird allgemein als herzlich und aufmerksam wahrgenommen, aber einige Gäste erlebten strenge Richtlinien, langsame Reaktionszeiten oder unhilfsbereite Problemlösung. Insgesamt erwartet Sie ein ruhiger, luxuriöser japanischer Aufenthalt mit dem Onsen und der entspannenden Atmosphäre als zentralen Elementen.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Das Dach-Onsen ist ein Highlight und die Lounges mit Snacks werden geschätzt; ein Spa steht zur Verfügung. Mehrere Gäste bemerkten begrenzte Einrichtungen, wie z.B. keine Bar und wenige Restaurants im Hotel.
Ähnliche Gästebewertungen
10
Yetlee
2. Jan. 2026
·
Aufenthalt am 2 Nächte
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
10
JACQUES
9. Aug. 2025
·
Aufenthalt am 8 Nächte
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
4
Marylee
6. Juni 2023
·
Aufenthalt am 2 Nächte
stayed at the Hoshinoya Tokyo for two days, everything was very nice until I got the 90 minute massage. It was not clear in the description of the service that it would be a light massage or I would have never had one. The massage therapist told me to tell her if I wanted more pressure and I said four times I would like more pressure but didn't get much. I told the manager I was not happy with my Massage and that we should split the cost and she said it's not in the policy of Hoshinoya to give you any refund. She kept apologizing and said is there anything they can do to make the rest of my stay pleasant, I said pay half of the massage, it was still a по. To be completely honest, this is not a place you want to stay for good food, the food was mediocre, the massage is not for anyone who really needs a massage. Hoshinoya is out of the way from everything, the idea of staying in a ryokan is better on paper. You aren't getting special treatment, trust me. You are better off staying at the Tokyo Mandarin Oriental and please get the Thai massage at their spa, it's the best massage I've ever had. It's not worth the price you will have to pay.
stayed at the Hoshinoya Tokyo for two days, everything was very nice until I got the 90 minute massage. It was not clear in the description of the service that it would be a light massage or I would have never had one. The massage therapist told me to tell her if I wanted more pressure and I said four times I would like more pressure but didn't get much. I told the manager I was not happy with my Massage and that we should split the cost and she said it's not in the policy of Hoshinoya to give you any refund. She kept apologizing and said is there anything they can do to make the rest of my stay pleasant, I said pay half of the massage, it was still a по. To be completely honest, this is not a place you want to stay for good food, the food was mediocre, the massage is not for anyone who really needs a massage. Hoshinoya is out of the way from everything, the idea of staying in a ryokan is better on paper. You aren't getting special treatment, trust me. You are better off staying at the Tokyo Mandarin Oriental and please get the Thai massage at their spa, it's the best massage I've ever had. It's not worth the price you will have to pay.
10
Farhad
11. Nov. 2023
·
Aufenthalt am 4 Nächte
A very successful fusion of a Ryokan and a western style hotel. You are always surrounded by an understated elegance that is subtle and quiet. The architecture of the building and the interior design is exceptional. The hotel could benefit from the addition of a casual restaurant.
A very successful fusion of a Ryokan and a western style hotel. You are always surrounded by an understated elegance that is subtle and quiet. The architecture of the building and the interior design is exceptional. The hotel could benefit from the addition of a casual restaurant.
6
Youssef
5. März 2024
·
The hotel is incredible, the facilities are mind blowing. Everything about the hotel is exceptional. The Onsen is an incredible experience to have. The spa was the best I've ever been to. The only two complaints I have are the breakfast option was very expensive and it wasn't as tasty as all the other food I had in Tokyo. Additionally I wanted to invite a few of my friends to checkout the room while I changed for us to go out. The hotel gave me a very hard time stating that hotel policy doesn't allow guests, which is absurd. I'm staying at a hotel alone, if I want to invite someone to visit me, it's my own prerogative to do so.
The hotel is incredible, the facilities are mind blowing. Everything about the hotel is exceptional. The Onsen is an incredible experience to have. The spa was the best I've ever been to. The only two complaints I have are the breakfast option was very expensive and it wasn't as tasty as all the other food I had in Tokyo. Additionally I wanted to invite a few of my friends to checkout the room while I changed for us to go out. The hotel gave me a very hard time stating that hotel policy doesn't allow guests, which is absurd. I'm staying at a hotel alone, if I want to invite someone to visit me, it's my own prerogative to do so.
10
Bruno
4. Sept. 2025
·
Aufenthalt am 7 Nächte
Luxury oasis in the middle of Tokyo. The on site Onset was the highlight of my stay and we used it daily.
Luxury oasis in the middle of Tokyo. The on site Onset was the highlight of my stay and we used it daily.
10
Julia
24. Nov. 2025
·
Aufenthalt am 2 Nächte
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
8
Francis
30. Apr. 2025
·
Aufenthalt am 2 Nächte
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
10
YU SAN
24. Nov. 2025
·
Aufenthalt am 2 Nächte
Staff are all great, sweet and very helpful. Hotel is very elegant. The best is hot spring.
Staff are all great, sweet and very helpful. Hotel is very elegant. The best is hot spring.
10
Edson Kyota
6. Nov. 2025
·
Aufenthalt am 2 Nächte
Hotel maravilhoso em todos os detalhes, desde o atendimento de toda a equipe, quarto e banheiro amplos e limpos, belo design, com direito a mimos com bebidas, salgados e doces a vontade em todos os andares. Otimo para quem procura privacidade e descanso nas viagens.
Hotel maravilhoso em todos os detalhes, desde o atendimento de toda a equipe, quarto e banheiro amplos e limpos, belo design, com direito a mimos com bebidas, salgados e doces a vontade em todos os andares. Otimo para quem procura privacidade e descanso nas viagens.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Gemeinschaftsbereiche und Zimmer werden von vielen Gästen als sehr sauber beschrieben. Einige Bewertungen berichten von muffigen Gerüchen im Badezimmer oder im Zimmer und gelegentlichen Mängeln in der Wartung oder im Housekeeping.
Ähnliche Gästebewertungen
10
CHUYIN
23. Nov. 2025
·
Aufenthalt am 6 Nächte
Clean room is good
Clean room is good
10
LOB
21. Sept. 2025
·
Aufenthalt am 4 Nächte
Wonderful hotel! Well-located, close to everything, yet so peaceful. Interior is splendid, refined, clean, welcoming. Staff is helpful, polite and diligent. Room is a haven, out of this world and time. Would definitely recommend!
Wonderful hotel! Well-located, close to everything, yet so peaceful. Interior is splendid, refined, clean, welcoming. Staff is helpful, polite and diligent. Room is a haven, out of this world and time. Would definitely recommend!
8
Jonghoo
4. Okt. 2025
·
Aufenthalt am 6 Nächte
치솔 소모품.. 리필 한 날도 있고... 안한 날도 있고... 치밀한 객실관리 필요해요..
치솔 소모품.. 리필 한 날도 있고... 안한 날도 있고... 치밀한 객실관리 필요해요..
8
Ching Yee Elaine
12. Okt. 2025
·
Aufenthalt am 3 Nächte
房間很多個燈泡壞掉也沒有更換，清潔房間也不太理搞掂
房間很多個燈泡壞掉也沒有更換，清潔房間也不太理搞掂
10
Dane
25. Nov. 2024
·
Aufenthalt am 2 Nächte
A delightful experience from start to finish. The staff and check-in process were absolutely wonderful. The rooms were spotlessly clean and the onsen was stunning.
A delightful experience from start to finish. The staff and check-in process were absolutely wonderful. The rooms were spotlessly clean and the onsen was stunning.
4
John
16. Aug. 2025
·
Aufenthalt am 6 Nächte
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
10
Chin shun
10. Dez. 2025
·
Aufenthalt am 6 Nächte
客房很乾凈，員工服務態度親切。溫泉挺特別的
客房很乾凈，員工服務態度親切。溫泉挺特別的
10
Serena
18. Juni 2025
·
Aufenthalt am 4 Nächte
Everything was excellent. The staff was very friendly and polite, even though there was one request the staff refused to help. Yet, I understand. There was one thing really bothered me, however, was the smell of sewage in the bathroom. It was unbearable. So the last day of the trip it got really strong. Half day of our last day we couldn’t use it.
Everything was excellent. The staff was very friendly and polite, even though there was one request the staff refused to help. Yet, I understand. There was one thing really bothered me, however, was the smell of sewage in the bathroom. It was unbearable. So the last day of the trip it got really strong. Half day of our last day we couldn’t use it.
4
chi-chih
28. Feb. 2026
·
Aufenthalt am 6 Nächte
房內裝潢老舊，minibar的門、鉸鏈鬆動， 房內木拉門的shoji paper,有破洞， 我們原本是不在意，想說小細節，沒去和服務員反應， 反倒是第五天，房務人員向上反應，反而晚上上門來了解狀況，這整個讓我沒辦法接受。 這告訴我、下次要先檢查房間，不然一不小心會變成自己的問題！ 也請其他消費者要特別注意了！
房內裝潢老舊，minibar的門、鉸鏈鬆動， 房內木拉門的shoji paper,有破洞， 我們原本是不在意，想說小細節，沒去和服務員反應， 反倒是第五天，房務人員向上反應，反而晚上上門來了解狀況，這整個讓我沒辦法接受。 這告訴我、下次要先檢查房間，不然一不小心會變成自己的問題！ 也請其他消費者要特別注意了！
8
Sanjeeve
5. Aug. 2025
·
Aufenthalt am 1 Nacht
Great service, but hard to find people sometimes as it feels very quiet and isolated on the floors and in the onsen. Asked for a local sushi recommendation because their sushi restaurant was closed and the place they recommended turned out to be terrible. They were kind enough to make the reservation, though. The room itself was a bit run down considering the expense and the 5 stars: chipped paint, musty bathroom odor. And the in-room amenities were a bit lacking.
Great service, but hard to find people sometimes as it feels very quiet and isolated on the floors and in the onsen. Asked for a local sushi recommendation because their sushi restaurant was closed and the place they recommended turned out to be terrible. They were kind enough to make the reservation, though. The room itself was a bit run down considering the expense and the 5 stars: chipped paint, musty bathroom odor. And the in-room amenities were a bit lacking.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind geräumig, friedlich und im minimalistischen Ryokan-Stil gestaltet. Viele Gäste erwähnten die ruhigen Etagen. Einige Gäste fanden die Beleuchtung zu dunkel und berichteten von gelegentlicher Feuchtigkeit oder muffigen Gerüchen.
Ähnliche Gästebewertungen
10
Mats
13. Feb. 2026
·
Aufenthalt am 4 Nächte
Fantastisk sted. Veldig vennlige og hjelpsomme ansatte og flotte rom. Atmosfæren er stille og rolig som var godt etter lange dager i byen.
Fantastisk sted. Veldig vennlige og hjelpsomme ansatte og flotte rom. Atmosfæren er stille og rolig som var godt etter lange dager i byen.
10
JONGJOO
19. Feb. 2026
·
Aufenthalt am 6 Nächte
조용한 숙소, 넓은 욕실과 객실, 친절한 직원
조용한 숙소, 넓은 욕실과 객실, 친절한 직원
6
Azadeh
30. Okt. 2023
·
Aufenthalt am 1 Nacht
This was a slightly strange experience. The property is very traditional and has some odd quirks (like taking off your shoes on entry and leaving it at the entrance). The staff are incredibly helpful and friendly but the overall feel of the hotel is dark and quite compressed. We also found the rooms to be too dark, making it hard to iron a shirt or put on makeup. The noise from the air con made it hard to sleep and the beds weren't particularly comfortable. There is a lot of focus on being eco-friendly so missing some of those key comforts you would expect at a 5 star property.
This was a slightly strange experience. The property is very traditional and has some odd quirks (like taking off your shoes on entry and leaving it at the entrance). The staff are incredibly helpful and friendly but the overall feel of the hotel is dark and quite compressed. We also found the rooms to be too dark, making it hard to iron a shirt or put on makeup. The noise from the air con made it hard to sleep and the beds weren't particularly comfortable. There is a lot of focus on being eco-friendly so missing some of those key comforts you would expect at a 5 star property.
10
Bobby
22. Sept. 2023
·
Beautiful hotel with large rooms, only 6 rooms per floor. Great modern Japanese design including 8 push button light settings. Hotel provides lounge wear & kimonos which can be worn to Onsen (hot baths) for indoor/outdoor bathing. Having a natural onsen is quite rare in Tokyo. Guests are expected to remove shoes upon enter which are stored at the entrance. Located close to subway (which includes many food options) accessed through lower lobby. Staff very polite and responsive to every request. Definitely recommend this hotel.
Beautiful hotel with large rooms, only 6 rooms per floor. Great modern Japanese design including 8 push button light settings. Hotel provides lounge wear & kimonos which can be worn to Onsen (hot baths) for indoor/outdoor bathing. Having a natural onsen is quite rare in Tokyo. Guests are expected to remove shoes upon enter which are stored at the entrance. Located close to subway (which includes many food options) accessed through lower lobby. Staff very polite and responsive to every request. Definitely recommend this hotel.
10
Jason
16. Juli 2025
·
Aufenthalt am 9 Nächte
Amazing experience at a high-rise ryokan. As explained to us, a ryokan is traditionally an inn in Japan. At the Hoshinoya, this translates into a large common area with an assortment of tea, coffee and snacks available 24/7. Room was large and comfortable. Bed was comfortable. Service was friendly and reliable. The hot springs on the roof is a unique amenity. In sum, yes, you should stay here.
Amazing experience at a high-rise ryokan. As explained to us, a ryokan is traditionally an inn in Japan. At the Hoshinoya, this translates into a large common area with an assortment of tea, coffee and snacks available 24/7. Room was large and comfortable. Bed was comfortable. Service was friendly and reliable. The hot springs on the roof is a unique amenity. In sum, yes, you should stay here.
10
Carlos
9. Juli 2025
·
Aufenthalt am 2 Nächte
Modern Ryokan, with very nice and big rooms
Modern Ryokan, with very nice and big rooms
4
John
16. Aug. 2025
·
Aufenthalt am 6 Nächte
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
10
Julia
24. Nov. 2025
·
Aufenthalt am 2 Nächte
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
10
Maureen
3. Okt. 2024
·
Aufenthalt am 3 Nächte
HOSHINOYA met our high expectations - but many of the notes from other reviewers rang true. Overall we really enjoyed it and would recommend. 1. We stayed 3 nights. Even if you have the budget, wouldn't recommend staying much longer than that as some of the rituals get a bit tired after a couple days (such as taking off shoes when entering). 2. Room is overall nice but not super spacious and ours smelled a bit funky. Shower is good but not incredible. Bed is good. 3. Common area is nice and the snacks and drinks available were great. 4. Welcome/arrive felt high service and exclusive. 5. Onsen is nice and unique but would have liked to have a steam room or other facilities as well 6. We did the sake tasting and enjoyed it - would recommend. 7. Location is good and we did a lot on foot our first 2 days. Great to be near Ginza and train station. 8. Expected a bit more from a service perspective but it met our needs. For example - no turn down service, front desk a bit slow to respond to inquiries.
HOSHINOYA met our high expectations - but many of the notes from other reviewers rang true. Overall we really enjoyed it and would recommend. 1. We stayed 3 nights. Even if you have the budget, wouldn't recommend staying much longer than that as some of the rituals get a bit tired after a couple days (such as taking off shoes when entering). 2. Room is overall nice but not super spacious and ours smelled a bit funky. Shower is good but not incredible. Bed is good. 3. Common area is nice and the snacks and drinks available were great. 4. Welcome/arrive felt high service and exclusive. 5. Onsen is nice and unique but would have liked to have a steam room or other facilities as well 6. We did the sake tasting and enjoyed it - would recommend. 7. Location is good and we did a lot on foot our first 2 days. Great to be near Ginza and train station. 8. Expected a bit more from a service perspective but it met our needs. For example - no turn down service, front desk a bit slow to respond to inquiries.
10
Sue
8. Apr. 2025
·
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.
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Dienstleistung
Das Personal wird häufig für seine außergewöhnliche Aufmerksamkeit, Freundlichkeit und Proaktivität gelobt. Mehrere Gäste erwähnten jedoch strenge Richtlinien, uneinheitliche Reaktionsfähigkeit und gelegentlich unhilfsbereite oder desinteressierte Interaktionen.
Ähnliche Gästebewertungen
4
Miss Pooja
14. Nov. 2023
·
Aufenthalt am 5 Nächte
Room looked beautiful but the bed was super uncomfortable. Staff at hoshinoya are rigid and not very accommodating. I had an evening flight so I checked out of the hotel and visited Tokyo as my final day. When I returned, I asked to use the communal shower at the hotel prior to travelling to the airport. I was told No. As this hotel is very expensive per night, I was surprised they didnot let me use the shower area. I haven’t had this experience anywhere else in a 5 star property.
Room looked beautiful but the bed was super uncomfortable. Staff at hoshinoya are rigid and not very accommodating. I had an evening flight so I checked out of the hotel and visited Tokyo as my final day. When I returned, I asked to use the communal shower at the hotel prior to travelling to the airport. I was told No. As this hotel is very expensive per night, I was surprised they didnot let me use the shower area. I haven’t had this experience anywhere else in a 5 star property.
10
Yetlee
2. Jan. 2026
·
Aufenthalt am 2 Nächte
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
4
Natalie
13. Mai 2025
·
Aufenthalt am 3 Nächte
It had no facilities staff were cold charged for a 1 pm check in. Massage was given but was told straight no relaxation room and told we could not use changing area as cleaning and closed at 11.30am Breakfast was cold and ok if you’re Japanese. Unhelpful staff with very limited English speaking very unwelcoming. Very expensive for what it is!
It had no facilities staff were cold charged for a 1 pm check in. Massage was given but was told straight no relaxation room and told we could not use changing area as cleaning and closed at 11.30am Breakfast was cold and ok if you’re Japanese. Unhelpful staff with very limited English speaking very unwelcoming. Very expensive for what it is!
10
Peter
22. Aug. 2025
·
Aufenthalt am 2 Nächte
Beautiful place. Exceptional service from the staff. The Lounge area on the floor is excellent. Definitely will come back to try the seasonal dining again. Thanks to the team who bring this excellent service.
Beautiful place. Exceptional service from the staff. The Lounge area on the floor is excellent. Definitely will come back to try the seasonal dining again. Thanks to the team who bring this excellent service.
2
GUK
20. Dez. 2023
·
Aufenthalt am 2 Nächte
1st day we arrived was good with staff. 2nd day - Breakfast : Staff did not explained about food and food was not warm, it was cold. We need a water so i called staff but they did not answer so i went out of room and looking for staff. 3rd day (check out at 11:30) - when i went to reception to check out, staff did not say hello and did not asking any question like " how was stay in Hoshinoya?", they just gave to me paper to pay bill. I felt so upset about staff. I have been many Aman resort,Hyatt,Hilton,W hotel, Ritz carton and so on around world. Their staff so kind but Hoshinoya Staff are so terrible in reception. My daughter asked some drink when we check out, but staff laught and reject to give some drink. I felt so much terrible and very upset. I felt they ignore me. I did decide not use Hoshinoya hotel anymore in my life and tell my experience to my people. How staff say "No" when we ask some drinks when we check out? Is this your hotel's customer service rule? We spend about 1500yen per night, but service your your hotel less than 300yen per night's hotel. Thank you so much Hoshinoya's terrible customer service and I'll never forget the feeling of being ignored. for the rest of my life.
1st day we arrived was good with staff. 2nd day - Breakfast : Staff did not explained about food and food was not warm, it was cold. We need a water so i called staff but they did not answer so i went out of room and looking for staff. 3rd day (check out at 11:30) - when i went to reception to check out, staff did not say hello and did not asking any question like " how was stay in Hoshinoya?", they just gave to me paper to pay bill. I felt so upset about staff. I have been many Aman resort,Hyatt,Hilton,W hotel, Ritz carton and so on around world. Their staff so kind but Hoshinoya Staff are so terrible in reception. My daughter asked some drink when we check out, but staff laught and reject to give some drink. I felt so much terrible and very upset. I felt they ignore me. I did decide not use Hoshinoya hotel anymore in my life and tell my experience to my people. How staff say "No" when we ask some drinks when we check out? Is this your hotel's customer service rule? We spend about 1500yen per night, but service your your hotel less than 300yen per night's hotel. Thank you so much Hoshinoya's terrible customer service and I'll never forget the feeling of being ignored. for the rest of my life.
2
neena
9. Juli 2025
·
Aufenthalt am 1 Nacht
Horrible customer service. Booked for wrong day. No service or help resolving the issue. Horrible experience
Horrible customer service. Booked for wrong day. No service or help resolving the issue. Horrible experience
4
John
16. Aug. 2025
·
Aufenthalt am 6 Nächte
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
10
Gabriel
29. Jan. 2026
·
Aufenthalt am 3 Nächte
Incredible staff and incredible experience.
Incredible staff and incredible experience.
10
Ryan
3. Apr. 2025
·
Aufenthalt am 3 Nächte
This was such a top-tier experience. The service was unbelievable. The sheer number of staff people who could not be more helpful. I was a first-time visitor to Japan from New York City, and they made all the right moves in terms of comfort and anticipation of our group’s needs. In fact, I hurt my foot pretty seriously on the first day of our stay, and three staff members helped me immediately - one with a special Japanese ice pack and two others with finding the best English speaking orthopedic doctor and even with ordering me a special walking boot from Amazon Japan when the doctor did not have my size. I’ve been in a lot of hotels in a lot of cities, and I would rank this in the top 3 I’ve ever experienced.
This was such a top-tier experience. The service was unbelievable. The sheer number of staff people who could not be more helpful. I was a first-time visitor to Japan from New York City, and they made all the right moves in terms of comfort and anticipation of our group’s needs. In fact, I hurt my foot pretty seriously on the first day of our stay, and three staff members helped me immediately - one with a special Japanese ice pack and two others with finding the best English speaking orthopedic doctor and even with ordering me a special walking boot from Amazon Japan when the doctor did not have my size. I’ve been in a lot of hotels in a lot of cities, and I would rank this in the top 3 I’ve ever experienced.
10
Sung
25. Sept. 2025
·
Aufenthalt am 3 Nächte
Truly one of the best hotel experiences I’ve ever had. Hoshinoya Tokyo is an excellent accommodation and their staff is equally amazing. Their attention to detail and care towards their guests is outstanding and unmatched. I will definitely be returning every opportunity I get. Thank you, Hoshinoya staff, for an unforgettable experience.
Truly one of the best hotel experiences I’ve ever had. Hoshinoya Tokyo is an excellent accommodation and their staff is equally amazing. Their attention to detail and care towards their guests is outstanding and unmatched. I will definitely be returning every opportunity I get. Thank you, Hoshinoya staff, for an unforgettable experience.
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Standort
Im Geschäftsviertel Otemachi in der Nähe des Bahnhofs Tokyo mit direktem Zugang zur U-Bahn, was die Erreichbarkeit der wichtigsten Sehenswürdigkeiten erleichtert. Das Gebiet ist am Wochenende ruhig und bietet weniger Restaurants und Nachtleben in der Nähe.
Ähnliche Gästebewertungen
10
Phillip
5. Nov. 2023
·
Aufenthalt am 3 Nächte
Beautiful Japanese style hotel with excellent amenities and attentive professional staff. Located close to transport options on a quiet side street in financial district. This is not a western style hotel but there are plenty of those from which to choose. Highly recommended.
Beautiful Japanese style hotel with excellent amenities and attentive professional staff. Located close to transport options on a quiet side street in financial district. This is not a western style hotel but there are plenty of those from which to choose. Highly recommended.
10
Carmen
2. Apr. 2024
·
Absolutely gorgeous hotel. Amazing staff as well. Rooms were spacious and beautiful. Lovely tea and snacks included as well. We used the Osen, gym nearby (extra change), hand the traditional dinner and breakfast in our room and toured around Tokyo. The hotel is located in the financial district which was a little too quiet on the weekends and none of the underground restaurants were open. Other than that, our experience was perfect. Would definitely recommend.
Absolutely gorgeous hotel. Amazing staff as well. Rooms were spacious and beautiful. Lovely tea and snacks included as well. We used the Osen, gym nearby (extra change), hand the traditional dinner and breakfast in our room and toured around Tokyo. The hotel is located in the financial district which was a little too quiet on the weekends and none of the underground restaurants were open. Other than that, our experience was perfect. Would definitely recommend.
10
Ahmed
2. Sept. 2025
·
Aufenthalt am 3 Nächte
Great staff. Area not busy during weekend
Great staff. Area not busy during weekend
10
joakim
3. Mai 2025
·
Aufenthalt am 4 Nächte
Fantastiskt Modern Ryokan. Tänk på att utbudet i restaurant är begränsat och att hotellet saknar bar egen bar ligger i finansdistriktet så det är inte så mycket nattliv och restauranger på gatorna här. Under varje skyskrapa finns dock en massa restauranger och takbarer finns också nära. Superbra kommunikationer hit och gångavstånd från Tokyo Centralstation. Boka det här om du vill ha en Supermodern Onsen/Ryokan mitt i stan med lugn och tyst miljö.
Fantastiskt Modern Ryokan. Tänk på att utbudet i restaurant är begränsat och att hotellet saknar bar egen bar ligger i finansdistriktet så det är inte så mycket nattliv och restauranger på gatorna här. Under varje skyskrapa finns dock en massa restauranger och takbarer finns också nära. Superbra kommunikationer hit och gångavstånd från Tokyo Centralstation. Boka det här om du vill ha en Supermodern Onsen/Ryokan mitt i stan med lugn och tyst miljö.
10
Sheue Mei Vivian
29. Juni 2025
·
Aufenthalt am 2 Nächte
Even though it’s in a busy business area, the moment you step inside Hoshinoya Tokyo, you're instantly transported to a tranquil and cozy ryokan. We love how comfortable the rooms are, the inviting lounge, and the onsen with the cold milk afterward. The building is just a 2-3 min walk from Otemachi subway or 10-15 mins stroll to Tokyo Station.
Even though it’s in a busy business area, the moment you step inside Hoshinoya Tokyo, you're instantly transported to a tranquil and cozy ryokan. We love how comfortable the rooms are, the inviting lounge, and the onsen with the cold milk afterward. The building is just a 2-3 min walk from Otemachi subway or 10-15 mins stroll to Tokyo Station.
10
Chelsea
4. Aug. 2024
·
Aufenthalt am 3 Nächte
Great location Close to Tokyo station Wonderful staff and service
Great location Close to Tokyo station Wonderful staff and service
8
pilho
7. Feb. 2026
·
Aufenthalt am 1 Nacht
친절하고 좋은 시설이지만 주변에 뭐가 많이 없음
친절하고 좋은 시설이지만 주변에 뭐가 많이 없음
8
Gina
16. Sept. 2024
·
Aufenthalt am 1 Nacht
Property was difficult to locate in the business district. Checking in was quick and easy. Those with tattoos are able to use the hot spring. When we arrived, there were four other females who were leaving. We had the place to ourselves. The open air ceiling was breathless. The common area had drinks, small rice cracker snacks, and single wrapped ice cream balls similar to small bon bons. Checkout was quick. Charged for hot springs usage for all in our party and a service fee. I knew about the fee from another review so I wasn’t shocked when it was approximately half the price of our room.
Property was difficult to locate in the business district. Checking in was quick and easy. Those with tattoos are able to use the hot spring. When we arrived, there were four other females who were leaving. We had the place to ourselves. The open air ceiling was breathless. The common area had drinks, small rice cracker snacks, and single wrapped ice cream balls similar to small bon bons. Checkout was quick. Charged for hot springs usage for all in our party and a service fee. I knew about the fee from another review so I wasn’t shocked when it was approximately half the price of our room.
10
Laura
27. März 2023
·
Aufenthalt am 3 Nächte
Fantastic property! Loved everything from the peaceful environment, to the incredible service and countless extras like sake tasting in the lobby while listening to traditional music, the lounge on each floor and of course the spectacular onsen on the 17th! The property is well located at only a 10-15 minute walk from Tokyo Station, and connected to Otemachi subway station. We were able to walk to the East Gardens of the Imperial Palace in 10 minutes, and the Ginza area in 25-30 minutes,
Fantastic property! Loved everything from the peaceful environment, to the incredible service and countless extras like sake tasting in the lobby while listening to traditional music, the lounge on each floor and of course the spectacular onsen on the 17th! The property is well located at only a 10-15 minute walk from Tokyo Station, and connected to Otemachi subway station. We were able to walk to the East Gardens of the Imperial Palace in 10 minutes, and the Ginza area in 25-30 minutes,
10
Ying Lu
11. Nov. 2025
·
Aufenthalt am 7 Nächte
After seven nights at this hotel, I nearly didn't want to leave. The atmosphere was very tranquil and calm and everything was always taken care of, even sometimes before you ask for it. I would highly recommend this hotel for people who want more space in their hotel rooms, higher quality of products and service, and who want access to a natural onsen in the city. I had two young kids with us and they loved it too. The hotel is in the business district of Tokyo, but it is so close to Tokyo Station and the metro is linked underground to the hotel (with 4 or 5 different lines), so it was very easy to get to anywhere. We will definitely come back again.
After seven nights at this hotel, I nearly didn't want to leave. The atmosphere was very tranquil and calm and everything was always taken care of, even sometimes before you ask for it. I would highly recommend this hotel for people who want more space in their hotel rooms, higher quality of products and service, and who want access to a natural onsen in the city. I had two young kids with us and they loved it too. The hotel is in the business district of Tokyo, but it is so close to Tokyo Station and the metro is linked underground to the hotel (with 4 or 5 different lines), so it was very easy to get to anywhere. We will definitely come back again.
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Gastronomie
Das gastronomische Angebot im Hotel ist begrenzt und hauptsächlich reservierungsbasiert, mit zeitweiligen Schließungen; viele Gäste wünschten sich mehr ungezwungene Optionen. Die Bewertungen zum Frühstück variieren von ausgezeichneten traditionellen Menüs bis hin zu Beschwerden über Kosten, begrenzte westliche Auswahl oder uneinheitliche Qualität.
Ähnliche Gästebewertungen
10
Kenneth
4. Nov. 2025
·
Aufenthalt am 6 Nächte
Super nice hotel. Missing a more western breakfast. Excellent service. Missed information about what was available in the lounge as well as the TV only had japanese letters - we never figured out how to use it. All in all a super recommendable hotel.
Super nice hotel. Missing a more western breakfast. Excellent service. Missed information about what was available in the lounge as well as the TV only had japanese letters - we never figured out how to use it. All in all a super recommendable hotel.
10
raffaele
27. Nov. 2025
·
Aufenthalt am 4 Nächte
Nice design, very good breakfast, stunning onsen. A real great experience.
Nice design, very good breakfast, stunning onsen. A real great experience.
10
Yetlee
2. Jan. 2026
·
Aufenthalt am 2 Nächte
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
10
JACQUES
9. Aug. 2025
·
Aufenthalt am 8 Nächte
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
6
Paulo
12. Mai 2025
·
Aufenthalt am 2 Nächte
This hotel is beautifully designed. Detailed and a peaceful escape into a modern version of a traditional Japanese Ryokan. Having stayed at several traditional Ryokans, we knew this setting well and looked forward to an upscale modern accommodation. I would have given it 5 stars but here is where it broke down for us. At check in, we were asked if we wanted breakfast in the morning and were given a choice of a Japanese style Breakfast or a Western style breakfast. My partner chose the Japanese and I decided to go with the Western style since by this point, I wanted something familiar after delving deep into Japanese cuisine. At breakfast, everything seemed fine until my Western breakfast arrived. It wasn’t western at all. More than half the items were traditional Japanese breakfast foods with only some breads, yogurt and scrambled eggs as a hint to western style breakfast. I didn’t eat most of it, couldn’t, wasn’t in the mood for another Japanese breakfast. When I questioned this at check out and said I didn’t get what was sold, Just an explanation of what the hotel represented and breakfast was their interpretation of Western. I told them, it wasn’t western style breakfast and they should not sell it as such. Still no adjustment to the bill and blank stares of incompetence to resolve the issue. At this level, pricing & hotel of this stature, you should be able to resolve issues when they arise. Service otherwise goes smooth as long as there are no issues.
This hotel is beautifully designed. Detailed and a peaceful escape into a modern version of a traditional Japanese Ryokan. Having stayed at several traditional Ryokans, we knew this setting well and looked forward to an upscale modern accommodation. I would have given it 5 stars but here is where it broke down for us. At check in, we were asked if we wanted breakfast in the morning and were given a choice of a Japanese style Breakfast or a Western style breakfast. My partner chose the Japanese and I decided to go with the Western style since by this point, I wanted something familiar after delving deep into Japanese cuisine. At breakfast, everything seemed fine until my Western breakfast arrived. It wasn’t western at all. More than half the items were traditional Japanese breakfast foods with only some breads, yogurt and scrambled eggs as a hint to western style breakfast. I didn’t eat most of it, couldn’t, wasn’t in the mood for another Japanese breakfast. When I questioned this at check out and said I didn’t get what was sold, Just an explanation of what the hotel represented and breakfast was their interpretation of Western. I told them, it wasn’t western style breakfast and they should not sell it as such. Still no adjustment to the bill and blank stares of incompetence to resolve the issue. At this level, pricing & hotel of this stature, you should be able to resolve issues when they arise. Service otherwise goes smooth as long as there are no issues.
8
Jacques
17. Okt. 2025
·
Aufenthalt am 3 Nächte
Breakfast should not be by reservation. We had to go to other hotels in the area for breakfast.
Breakfast should not be by reservation. We had to go to other hotels in the area for breakfast.
4
SANGWON
21. Dez. 2025
·
Aufenthalt am 2 Nächte
Breakfast is too bad for that price. Not good at all.
Breakfast is too bad for that price. Not good at all.
10
ALUN
14. Mai 2025
·
Aufenthalt am 3 Nächte
This hotel was absolutely phenomenal. Only the limited dining options (inside and in the surrounding area) could be considered dings. We will definitely be returning to this wonderfully calm and serene environment.
This hotel was absolutely phenomenal. Only the limited dining options (inside and in the surrounding area) could be considered dings. We will definitely be returning to this wonderfully calm and serene environment.
8
Francis
30. Apr. 2025
·
Aufenthalt am 2 Nächte
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
4
Craig
29. Apr. 2025
·
Aufenthalt am 2 Nächte
Hotel design was beautiful. The fact that I couldn't have a meal with a friend and the hotel was unexpected and too limiting. Created much hassle for me as I'm usually meeting friends for coffee or lunch at my hotel. Not much of anything around the hotel that's easy to get to for a meal. Everything is closed on the weekends.
Hotel design was beautiful. The fact that I couldn't have a meal with a friend and the hotel was unexpected and too limiting. Created much hassle for me as I'm usually meeting friends for coffee or lunch at my hotel. Not much of anything around the hotel that's easy to get to for a meal. Everything is closed on the weekends.
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10
Daniel
2. Juni 2026
·
Aufenthalt am 2 Nächte
Purer Luxus und eine kleine Oase in der Stadt. Eines der wenigen Stadthotels mit einem echten Onsen auf dem Dach. Man fühlt sich bereits beim Eintreten wie in einer anderen Welt. Sehr schön designt, feine Snacks und Tee und top Personal.
Purer Luxus und eine kleine Oase in der Stadt. Eines der wenigen Stadthotels mit einem echten Onsen auf dem Dach. Man fühlt sich bereits beim Eintreten wie in einer anderen Welt. Sehr schön designt, feine Snacks und Tee und top Personal.
10
Dorothee
19. Mai 2026
·
Aufenthalt am 6 Nächte
Tolle Lage, sehr zentral, U-Bahn sehr nah, super freundlicher Service. Hervorzuheben ist vor allem der Loungeberwich auf jeder Etage Wo man sich nach einem anstrengenden Tag in Tokio kühle Getränke holen kann oder warmen Tee ; für Tokio Verhältnisse extrem große Zimmer und der Schwertkampf auf dem Helikopterlandeplatz, ein Highlight der ganzen Reise
Tolle Lage, sehr zentral, U-Bahn sehr nah, super freundlicher Service. Hervorzuheben ist vor allem der Loungeberwich auf jeder Etage Wo man sich nach einem anstrengenden Tag in Tokio kühle Getränke holen kann oder warmen Tee ; für Tokio Verhältnisse extrem große Zimmer und der Schwertkampf auf dem Helikopterlandeplatz, ein Highlight der ganzen Reise
10
Kai
26. Apr. 2026
·
Aufenthalt am 5 Nächte
TOP-Hotel, ein Erlebnis!
TOP-Hotel, ein Erlebnis!
10
Olaf
23. Sept. 2025
·
Aufenthalt am 3 Nächte
Toller Service, sehr schöne Zimmer, sehr verkehrsgünstig gelegen
Toller Service, sehr schöne Zimmer, sehr verkehrsgünstig gelegen
10
Ronald
6. Sept. 2025
·
Aufenthalt am 4 Nächte
Einzigartiges Hotel und Erfahrung.
Einzigartiges Hotel und Erfahrung.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Haben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 1697.690612109375USD
- 2026-09-28: 1659.3670999145509USD
- 2026-09-29: 1730.2229577026367USD
- 2026-09-30: 1173.326951513672USD
- 2026-10-01: 1438.042834350586USD
- 2026-10-02: 2610.5927728271486USD
- 2026-10-03: NO DATA
- 2026-10-04: NO DATA
- 2026-10-05: 1511.2542041015624USD
- 2026-10-06: 2852.7802833984374USD
- 2026-10-07: 1384.6975799560546USD
- 2026-10-08: 1511.2542041015624USD
- 2026-10-09: 1511.2542041015624USD
- 2026-10-10: 1650.8522161743165USD
- 2026-10-11: 2112.761993884277USD
- 2026-10-12: 1511.2542041015624USD
- 2026-10-13: 2089.3334100219727USD
- 2026-10-14: 1232.0681915771484USD
- 2026-10-15: 2024.643459375USD
- 2026-10-16: 1371.6561920288086USD
- 2026-10-17: 1930.0283561279298USD
- 2026-10-18: 2470.833323364258USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: 2277.186184313965USD
- 2026-10-22: NO DATA
- 2026-10-23: 2069.636379821777USD
- 2026-10-24: 1650.8522161743165USD
- 2026-10-25: 1650.8522161743165USD
- 2026-10-26: 2707.476064453125USD
- 2026-10-27: 2682.4926202148436USD
- 2026-10-28: NO DATA
- 2026-10-29: 3083.2286120361327USD
- 2026-10-30: 2509.60638515625USD
- 2026-10-31: 2459.442323364258USD
- 2026-11-01: 2265.795184313965USD
- 2026-11-02: 2291.7500338989257USD
- 2026-11-03: 2291.7500338989257USD
- 2026-11-04: 2291.7500338989257USD
- 2026-11-05: 2651.950223364258USD
- 2026-11-06: 2459.442323364258USD
- 2026-11-07: 2454.534682324219USD
- 2026-11-08: 2454.534682324219USD
- 2026-11-09: 2288.577184313965USD
- 2026-11-10: 2487.620865234375USD
- 2026-11-11: NO DATA
- 2026-11-12: 2665.6194233642577USD
- 2026-11-13: 2454.534682324219USD
- 2026-11-14: 2459.442323364258USD
- 2026-11-15: 2261.580848034668USD
- 2026-11-16: 2072.148184313965USD
- 2026-11-17: 2068.627013745117USD
- 2026-11-18: 2275.9505834106444USD
- 2026-11-19: 2312.7361993652344USD
- 2026-11-20: 2459.442323364258USD
- 2026-11-21: 2487.620865234375USD
- 2026-11-22: 2454.534682324219USD
- 2026-11-23: NO DATA
- 2026-11-24: 2090.694434289551USD
- 2026-11-25: 2092.651984313965USD
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at12:00
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Front desk is open 24/7.
Wissenswertes vor der Reise
- Das japanische Ministerium für Gesundheit, Arbeit und Soziales schreibt vor, dass alle internationalen Gäste ihre Reisepassnummer und ihre Nationalität beim Check-in in einer Unterkunft jeglicher Art (Gasthäuser, Hotels, Motels usw.) angeben müssen. Zusätzlich wird von den Eigentümern der Unterkünfte verlangt, Reisepässe von allen Gästen beim Check-in zu fotokopieren und die Fotokopie aufzubewahren.
Gebühren
Das Hotel erhebt beim Check-in/Check-out bzw. wenn die entsprechende Leistung in Anspruch genommen wird, folgende Gebühren und Kautionen:
- Aufpreis für das große Frühstück: ca. 4752 JPY pro Person
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Obligatorische Gebühren und Steuern
Die folgenden Gebühren sind direkt in der Unterkunft zu bezahlen:
- Die Stadt erhebt seit dem 1. Januar 2017 eine Übernachtungssteuer bzw. Tourismusabgabe in Höhe von 100-300 JPY pro Person. Die Abgabe gilt nicht für Übernachtungspreise unter 10.000 JPY. Es können weitere Ausnahmen gelten. Weitere Informationen erhalten Sie von der Unterkunft. Die Kontaktdaten finden Sie auf Ihrer Buchungsbestätigung.
- Die Stadtverwaltung erhebt eine Tourismusabgabe von 200 JPY pro Person/ pro Nacht.
Diese Liste enthält alle Gebühren, die uns vom Hotel mitgeteilt wurden. Die erhobenen Gebühren können sich allerdings je nach Buchungszeitraum und Zimmerart ändern.
Beliebte Annehmlichkeiten
Restaurant
Sauna
Nichtraucher-Zimmer
Kühlschrank
Aufzug
Zimmerservice
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Sauna
Kühlschrank
TV
Handtücher
Dusche
Frühstück auf dem Zimmer
Breakfast Service
Smoke-Free Property
Wheelchair Accessible (Limited)
Dienstleistungen
Aufzug
Geschäfte
Gepäckaufbewahrung
Andenken-/Geschenkeladen
24-Hour Front Desk